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Comprehensive Standards 3.4.2

The institution’s continuing education, outreach, and service programs are consistent with the institution’s mission. (Educational Programs Standards for All Educational Programs) (Includes all on-campus, off-campus, and distance learning programs)

compliance

Summary

Cape Fear Community College (CFCC) is compliant with this comprehensive standard. The College’s mission statement calls for the College to focus on literacy education and continuing education programs and services, as well as encourage, promote and facilitate economic and community development. The College’s Continuing Education Division annually provides 20,000 citizens of New Hanover and Pender Counties with a wide variety of programs including basic academic skills, English as a Second Language, work force readiness training, cultural and personal enrichment programs and programs that contribute to the economic development within the CFCC service area. Continuing Education program evaluations are documented and can be viewed in CFCC’s Strategic Planning Online system.

Narrative

Cape Fear Community College Continuing Education Division provides continuing education, outreach, and service programs that are consistent with the following sections of the institution’s mission, as stated in the 2005-06 Cape Fear Community College Catalog and Student Handbook and as follows:

“Cape Fear Community College is an open door, multi-campus, comprehensive community college that strengthens the academic, economic, social and cultural life of the citizens of New Hanover and Pender counties. As a member of the North Carolina Community College System, Cape Fear Community College fully supports the system mission and fulfills its purposes by:

• Focusing on vocational, technical, pre-baccalaureate, literacy education, and continuing education programs and services;
• Interacting and cooperating with others to encourage, promote and facilitate economic and community development. (Mission Statement pg 2)

Within this broad framework, as further stated in the CFCC Catalog and Student Handbook:

“An important function of the college is to provide numerous courses for the continuing education of adults. The development of these courses is based upon the needs and interests of the professional, business, industry, and civic communities. Continuing Education programs promote the concept of lifelong learning by providing meaningful educational experiences that will help adults meet occupational and professional goals and fulfill social and personal needs. Courses and programs are offered that allow adults to achieve their full potential in our ever-changing world of knowledge, skill, and understanding. The diversity of these programs range from basic reading and writing skills, to vocational and technical upgrading, to specialty certification, to cultural and personal enrichment.” (Extended Services pg 40)

The CFCC service area encompasses New Hanover and Pender counties and contains three sites: the Wilmington and North Campuses, and the Burgaw Center located in Pender County. Several hundred additional off-campus sites provide convenient learning opportunities for approximately 20,000 continuing education students annually, meeting as early as 8AM and as late as 7PM, seven days a week.

Within the Continuing Education Division, the Workforce Development and Customized Training, Public Health and Safety, Fire Training and Pender Prison Occupational Training, Basic Skills, and Community Service Departments provide programming at over 300 on and off-campus locations in the service area.

Extensive learning opportunities are also available in continuing education through the Basic Skills Department, including Adult Basic Education (ABE), General Education Development (GED), Adult High School (AHS), English as a Second Language (ESL), and Compensatory Education Development (CED).

The College provides the general public with a list of offerings each semester in the Shorter Courses for Workforce Development and Lifelong Learning publication (Shorter Courses) which is also maintained on the College’s website.

Several programs in the Continuing Education Division do not have registration fees; some have exemption policies, and the remaining follow an established, approved fee scale (Continuing Education Fee Scale and Department Fees). The State Board of the North Carolina establishes the sliding scale for occupational classes and the registration fee requirement through the authority of North Carolina General Statutes, Chapter 115D-5 and in accordance with the North Carolina Administrative Code 23 2D.0204 (NCGS 115D-5), (NCAC 23 2D.0204).

The institutional effectiveness process at CFCC includes the evaluation of Continuing Education programs as demonstrated in the College’s electronic planning system, Strategic Planning Online (SPOL Access). Following is a discussion of each department within Continuing Education:

Workforce Development and Customized Training Department
In support of the College’s mission, the Workforce Development and Customized Training department provides occupational and customized training for new and existing businesses and industries. Through New and Expanding Industry Training (NEIT) and Focused Industrial Training (FIT), Cape Fear Community College responds to business needs promptly with high-quality programs designed to help enrollees upgrade and learn new work skills (New and Expanding Industry Training), (Focused Industrial Training). Course topics include manufacturing skills, blueprint reading, computer skills, E-Learning /Ed-to-Go online classes, leadership and problem solving skills, Lean Manufacturing, Six Sigma and other topics of importance to area businesses (Non-Credit Courses).

The goal of the Workforce Development and Customized Training Program is to deliver high quality programs in a timely, convenient and professional manner to a variety of local industries. New and Expanding Industry training programs specifically support the economic growth and development of Cape Fear Community College’s two-county service area. These programs establish partnerships by coordinating and delivering workforce training to new and expanding industries. The Focused Industrial Training program provides classroom, laboratory and seminar instruction for manufacturing and related industries that are seeking assistance to become more competitive and productive. A variety of topical occupational extension courses are also offered as public classes and to specific business and industry sectors. These cost-effective programs and delivery models support Cape Fear Community College’s role as a resource and preferred supplier of customized training to industry and a key member of the area’s economic development professionals. The Workforce Development and Customized Training Program also include the Small Business Center and Human Resource Development.

• Small Business Center
In support of the College’s mission, Cape Fear Community College’s Small Business Center (SBC) goals are fostering economic development through new business and job creation, increasing profitability of existing businesses and entrepreneurial development (Small Business Center). The SBC provides these services via:

- Free 3-hour business seminars.
- 12-30-hour occupational extension courses targeted to small business owners.
- Free one-on-one business counseling, technology and website development.
- Referrals to other economic development agencies.
- Internet access, training books/videos and business software available in our reference library.

• Human Resources Development
As specified in the CFCC Catalog and Student Handbook and consistent with the mission of the college, the Human Resources Development (HRD) Program provides training for unemployed and underemployed citizens. The training includes employability skills such as resume writing, interviewing skills, basic computer skills, budgeting skills, and goal setting (Human Resource Development pg 13). HRD works closely with community partners by providing classes developed to meet specific needs of their population. In addition to on-campus services and classes, HRD provides classes at four recreation centers within the community.

Public Health and Safety Department
In support of the College’s mission, the Public Health and Safety Department provides a core of health and safety training to the community to ensure area emergency responders and the general public have access to certification and re-certification training opportunities. Three primary areas of training occur, Emergency Medical Technician (EMT), Nurse Aide Training (NA), and Mandated and non-mandated Law Enforcement training, (Emergency Medical Technician Program Overview), (Nurse Aide Program Overview), (Law Enforcement Training Overview). Other safety training, Defensive Driving, Escort Driver Safety, Motorcycle Safety, and Motor Vehicle Dealer License are geared to providing for a safer community. The fee schedule is based on the number of course hours ranging from $50.00 to $65.00.

Fire Training and Pender Prison Occupational Training Department
The Fire Training and Pender Prison Occupational Training Department offers continuing education for fire fighters in New Hanover and Pender counties. Fire training seminars are offered periodically and attract a statewide audience. This department also serves the Pender County Prison by offering a variety of rehabilitative courses.

Community Service Department
CFCC Community Service Department courses are based on lifelong learning principles and are designed to meet the personal enrichment needs of the community through quality educational programs. Three categories of classes are offered to the community: Self-supporting classes, Community Service classes, and free to the public classes or events.

Students in self-supporting classes pay a fee covering the cost of the instructor, supplies, and a mark-up for overhead as regulated by the State Board of Community Colleges. Each college must follow self supporting recommendations developed by the System Office for a self-supporting policy and must be approved by the local board of trustees who review the policy every three years (Self Supporting Recommendations), (March 24, 2005 Board Minutes pg 5). Self-supporting classes offered include Motorcycle Safety, Defensive Driving, and Escort Driver Training. Classes are also offered in foreign language, arts, dance, finance, home improvement, music, and communication.

Community Service classes, partially funded by a state grant, are free to seniors 65 or older and focus on the arts, painting, pottery, crafts, foreign language, writing and communication, personal finance, sewing and quilting, health and wellness. Free public classes have included programs on retirement planning, avoiding financial scams, self-defense, and literature “Meet the Author” series.

As specified in the CFCC Catalog and Student Handbook, the Community Service Program has formed partnerships with the community and local agencies in order to supplement course offerings and to provide easier access to programs. Free music concerts at the Wilmington Campus and North Campus was developed as a joint effort with the CFCC Arts and Science Department and the Community Services Program to highlight area talent and display the College’s Arts programs to the community (Community Services pg 45). The College also co-sponsored one outside concert with WECT-TV’s “Sounds of Summer”, a free event attracting over 30,000 participants at six monthly outside concerts.

Basic Skills Department
Basic Skills Department programs serve over 3,000 adults in approximately two-hundred course sections in General Educational Development (GED), Adult High School (AHS), English as a Second Language (ESL), Workplace Literacy, Family Literacy, Compensatory Education (CED), and Adult Basic Education (ABE), all of which are discussed in more detail below. Day and evening classes are offered on the Wilmington and North Campuses and at the Burgaw Center. In addition, classes are offered at churches, schools, community centers and other locations on a regular basis. Each component of the Basic Skills program is consistent with the mission of the College for providing basic skills to all adults.

Methods used to evaluate these programs include Literacy Education Information System (LEIS) Testing and Progress, Literacy Education Information System (LEIS) Student Outcome forms, instructor evaluation and Record of Class Visitation forms. Courses are designed to increase reading, mathematics, written, and verbal communication skills. Individuals 18 years or older are encouraged to enroll in the program that best fits their needs. Individuals 16 and 17 years old are welcome to join our Adult High school program if they have officially withdrawn from their native high school. All classes are free of charge.

• General Education Development (GED)
The GED program is designed for adults whose academic skills are at 9th grade level or above, who have not completed high school, and who wish to earn a GED diploma (GED Program). Students receive instruction to prepare for the five areas of the GED exam. Each student will receive individualized classroom instruction as well as small and large group class work. Teachers will give careful attention to the specific skills each student needs to achieve their academic goals. Each student is given the opportunity to spend as much time as necessary to learn or review new skills.

• Adult High School (AHS)
The AHS program is designed for adults whose academic skills are at 9th grade level or above, have not completed high school, and who wish to earn a high school diploma (AHS Program). The AHS diploma is recognized by colleges and universities throughout the nation and is equivalent to any public or private high school diploma.

To graduate from AHS a student must have 20 credits and pass the North Carolina Competency test. Graduates will receive an ADULT HIGH SCHOOL DIPLOMA issued by Cape Fear Community College and the New Hanover/Pender County Board of Education.

• English as a Second Language (ESL)
The English as a Second Language (ESL) Program is designed for adults whose native language is not English (English as a Second Language). Classes are designed to serve the needs of those individuals who have no English skills up to and including individuals who are preparing for university study. ESL classes help individuals develop skills to get a job, help children with schoolwork, talk on the phone, meet new people, and improve communication skills. In addition, Test of English as a Foreign Language (TOEFL) classes are offered to assist individuals preparing to enter a college or university and need to pass the Test of English as a Foreign Language.

• Workforce Literacy
The Workforce Literacy Program, as explained in the CFCC Catalog and Student Handbook, is designed for adults who wish to strengthen their literacy skills and/or increase their English language skills to perform better on the job and/or get their high school equivalency diploma (Workforce Literacy Program pg 42). Classes are conveniently located at the work site.

• Family Literacy
The Family Literacy Program, as explained in the CFCC Catalog and Student Handbook, is designed for adults who wish to strengthen their literacy skills and/or get their high school equivalency diploma (Family Literacy pg 42). In addition, the Family Literacy program provides a holistic family-focused approach by providing adult education for parents/caregivers, literacy-focused early childhood education, repetitive child and parent quality time and life skills education, peer support, and effective parenting education. The most impressive thing about family literacy is that it strengthens a family and builds a learning team.

• Compensatory Education Development (CED)
The CED program is designed for adults who have been diagnosed as developmentally disabled or who have been medically pronounced as functioning at a level equivalent to mental retardation resulting from head injury or brain damage (Compensatory Education Program). Instruction is designed to help individuals with reading, life skills, money management, community living, health habits, problem solving, and vocational skills. The goal of this program is to help individuals acquire basic skills and abilities needed to become more independent and self-directed and to meet and manage community, social, work, and personal adult responsibilities.

• Adult Basic Education (ABE) Classes
ABE is designed for adults with academic skills at 8th grade level or below and who wish to upgrade their reading, writing, & math skills (Adult Basic Education Program). Once a student has built his/her skills up to the 9th grade level, he/she can enter into either the AHS or GED program.

Documentation

Source Location

Mission Statement
CFCC Catalog and Student Handbook (pg 2)

CATALOG.pdf

Extended Services,
CFCC Catalog and Student Handbook (pg 40)

CATALOG.pdf

Shorter Courses,
Workforce Development and Lifelong Learning
AUG - DEC 2005
Continuing Education
Cape Fear Community College Website

CECatFall2005.pdf

Continuing Education Fee Scale
and Department Fees

CEfeescale_deptfees.pdf

NCGS 115D-5,
North Carolina General Statutes, Chapter 115D-5
ncgs115D_5.pdf
NCAC 23 2D.0204,
North Carolina Administrative Code 23 2D.0204
ncac23_02d_0204.pdf
SPOL Access
(Internet access is necessary)

http://www.strategicplanningonline.com/CapeFear/SPOL/

1. Login with Username: capefear and Password capefear.
2. From the Main Menu, select <Search Menu>,
3. Then select <Objective/Outcome Search by Planning Unit>.
This will take you to the Objective/Outcome Search Screen.
4. Using the drop down arrow, scroll the list and select the
academic program planning unit you wish to view.
You may select another Planning Year by using the arrow
in the drop down list in the left upper corner of the screen.
5. After selecting the planning unit and the Planning Year you
wish to view, click the <Search> button and the planning unit
name will appear. Click on the name of the planning Unit and
the unit objectives/outcomes for the chosen year will appear.
6. Click on the objective/outcome you wish to view and you will
be taken to the <Objective/Outcomes Data> screen. Scroll
down the page and click on each of the tabs to view the
associated information.
7. To get back to the search page, Scroll to the very bottom of
the page and select the <Back To Search> flashing arrow to
return to the objective/outcome search.
8. You may then select another objective/outcome for that
same planning unit or select another planning unit using the
drop down arrow.

New and Expanding Industry,
Continuing Education
Cape Fear Community College Website
big_nei.pdf
Focused Industrial Training,
Continuing Education
Cape Fear Community College Website
fit.pdf
Non-Credit Courses,
Spring 2006 Continuing Education
Cape Fear Community College Website
non_credit_classes2006sp.pdf
Small Business Center,
Continuing Education
Cape Fear Community College Website
sbc.pdf
Human Resource Development,
CFCC Catalog and Student Handbook (pg 13)
CATALOG.pdf
Emergency Medical Technician Program Overview EMTOverview.pdf
Nurse Aide Program Overview nurseaideprogoverview.pdf
Law Enforcement Training Overview LETOverview.pdf
Self-Supporting Recommendations,
Memorandum CC-98-306
cc98_306.pdf
Board Minutes,
CFCC Board of Trustees
March 24, 2005 (pg 5)
bot_minutes032405.pdf
See bookmarks
Community Services,
CFCC Catalog and Student Handbook (pg 45)
CATALOG.pdf
GED Program,
Continuing Education
Cape Fear Community College Website
ged.pdf
AHS Program,
Continuing Education
Cape Fear Community College Website
ahs.pdf
English as a Second Language,
Continuing Education
Cape Fear Community College Website
esl.pdf
Workforce Literacy Program,
CFCC Catalog and Student Handbook (pg 42)
CATALOG.pdf
Family Literacy,
CFCC Catalog and Student Handbook (pg 42)
CATALOG.pdf
Compensatory Education Program,
Cape Fear Community College Website
ced.pdf
Adult Basic Education Program,
Cape Fear Community College Website
abe.pdf

 

 

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