Outlook is here!

Microsoft Outlook has been installed on everyone’s desktop on campus – this is an alternate way for you to access your email, and is completely optional.  You may continue to use the web to access your email if that is your choice, and you can switch back and forth with no problem if desired.

If you are intrigued by Outlook but you aren’t sure it will fit your needs, feel free to try it. Every email sent and received, as well as every calendar entry, will be available in Gmail and Outlook at the same time. No need for conversions or to make a definite decision on which one you want to use. You can change your mind at any time without any messages being lost.

Why would you want to switch?  There are a few things that you will gain:

  • you can click on email addresses in Colleague or other applications and Outlook will pop up a compose window.
  • You can use the Send Email functions in Office and other applications, and Outlook will open a compose window with the document attached.
  • Sorting email by columns is supported.

Here are several different ways to get started depending on what works best for you.

  • You can read ” How To Setup Outlook ” and follow the step-by-step instructions there. After you have completed the steps, you can start using Outlook normally. IMPORTANT! Why can’t we set up Outlook for you? Because the configuration of Outlook requires your password. We follow the strictest guidelines on password security, so no one has access to your password, including IT.
  • You can watch the training videos created specifically for this project showing you how to set up Outlook and learn how it works.
  • You can ask us for individual help. Here is how you may get in contact with us:
    Ask IT (chat support session) – https://support.cfcc.edu/
    HelpDesk tickets – http://khelp/
    Phone – 362-HELP

Securing Unattended Workstations

IT Services has applied a password-protected screen saver to all Active Directory workstations. The inactivity period has been set to the maximum allowed time set by state policy of 30 minutes.

Please be sure to log out of the workstations when you leave, especially in public labs and areas where workstations are typically shared.  This may prove challenging in student computer labs; be sure to remind students to log out before they leave.  If you don’t log out, the next person who uses the computer could have access to your files and email.

IT Services may have to decrease the inactivity period before the password-protected screen saver activates if we get reports of unattended workstations.  Keeping our computing environment safe is everyone’s responsibility.

Below is an excerpt of the North Carolina Statewide Information Security Manual.   For those who would like to read it, here’s the link to the full document:

Statewide Information Security Manual (April 20 2012)


020103 Securing Unattended Work Stations
Purpose: To prevent unauthorized system access.
Workstations shall be safeguarded from unauthorized access — especially when left unattended. Each agency shall be responsible for configuring all workstations to require a password-protected screen saver after a maximum of thirty (30) minutes of inactivity. Users shall not disable the password-protected configuration specifications established by their agency. Users shall lock their workstations when leaving them unattended.

Forwarding College Email to a Personal Account

Any email sent or received in connection with College business is subject to public records law.  If that email was sent from or to your personal account and the institution receives a public records request then your personal account will be included according to the way NC law is written.  That is one of the reasons why the college provides email accounts to its employees.

If an email is made or received in connection with the transaction of public business, it is a public record regardless of whether it is created or stored on a public or a private computer or email system. So an email that relates to public business is a public record even if it is sent from a home computer, or made on a personal email account from any computer. This is true whether the email is sent or received by any public employee, or any elected or appointed public official.

Email as Public Record: Five Things You Should Know Wednesday, January 27, 2010

So while you have the option to forward the email from your college-provided account to another email account, please be aware of the legal ramifications of that choice.

Loading Printers

  1. Find your campus and operating system link below – open this link in INTERNET EXPLORER. Other web browsers will not work.
  2. Find your printer in the list. You can search for an inventory number (match to the inventory number on the printer), or by location, or by department (Ctrl+F will open search box).
  3. Click the name of the printer.
  4. Click Connect on the left side menu, and answer Yes to the prompt asking you if you want to add a printer connection.

If you have any trouble, please contact the helpdesk at HELP (4357).

Use Internet Explorer. Chrome does not work for printer loads.

Wilmington Campus
Windows 7:           http://wilm-ps.ad.cfcc.edu/printers
Windows 10:         http://wilm-ps2.ad.cfcc.edu/printers

North Campus
Windows 7:          http://north-ps.ad.cfcc.edu/printers
Windows 10:        http://north-ps2.ad.cfcc.edu/printers

Burgaw Campus
Windows 7:         http://burg-dhcp.ad.cfcc.edu/printers
Windows 10:       http://burg-ps2.ad.cfcc.edu/printers

Surf City Campus
Windows 10:        http://surf-ps.ad.cfcc.edu/printers/