Securing Unattended Workstations

IT Services has applied a password-protected screen saver to all Active Directory workstations. The inactivity period has been set to the maximum allowed time set by state policy of 30 minutes.

Please be sure to log out of the workstations when you leave, especially in public labs and areas where workstations are typically shared.  This may prove challenging in student computer labs; be sure to remind students to log out before they leave.  If you don’t log out, the next person who uses the computer could have access to your files and email.

IT Services may have to decrease the inactivity period before the password-protected screen saver activates if we get reports of unattended workstations.  Keeping our computing environment safe is everyone’s responsibility.

Below is an excerpt of the North Carolina Statewide Information Security Manual.   For those who would like to read it, here’s the link to the full document:

Statewide Information Security Manual (April 20 2012)


020103 Securing Unattended Work Stations
Purpose: To prevent unauthorized system access.
Workstations shall be safeguarded from unauthorized access — especially when left unattended. Each agency shall be responsible for configuring all workstations to require a password-protected screen saver after a maximum of thirty (30) minutes of inactivity. Users shall not disable the password-protected configuration specifications established by their agency. Users shall lock their workstations when leaving them unattended.

New Gmail training!

Posted on behalf of Bethanne Tobey:

Take advantage over the summer to learn more of the organizational features of Gmail. These workshops will be offered to all CFCC employees this summer only.

Register today!

Organize Your Email
Time: 1 hour
This training session will provide faculty and staff a hands-on opportunity to learn, practice and use organizational features of Gmail such as:

  • labels
  • search email
  • sectioning inbox items (stars, unread, read…)
  • “move to”
  • color coding
  • turn on/off email threads

Gmail Tips and Tricks
Time: 1 hour
Discover the hidden “gems” of Gmail with the click of a button. This hands-on session is open to faculty and staff and will cover items like:

  • requesting a “Read receipt” for sent email
  • retract an email
  • create a “canned response”
  • display settings
  • “send as” aliases
  • and more!

Google Apps Training Sessions

The following training sessions are available now (more to be scheduled later) and are open for any employee to register. (Please do register since if no one is registered for a session, that session will be canceled.)

If you have any questions or need some individual help, you can also drop by the TTC (L-210 in the LRC) anytime 9am – 11am, and 1pm – 4pm on Fridays through the end of the semester.

If these times are inconvenient, you can view online help materials here: CFCC’s Google Apps Learning Center

Click one of the calendar events to register, or choose from the list of sessions below (same sessions, just presented in a calendar and a list)

Please click the “Register” link below to select a session.

No events available...

More sessions will be announced soon – we plan to have weekly sessions through the end of the semester.

Google Apps Migration Schedule

Google Apps migration and training!  

Migration is ahead of our original schedule.  If we continue at our current rate, we should be finished by mid April rather than the orignal June date.

Our plan is to contact each department the week before their move.

We will offer training for two days in the TTC or in NA-311 each week. We also plan on holding open house at the TTC for several hours on Fridays (this could change depending on demand) for anyone with questions about Google Apps.  Online help materials are available, too.

See the Training Schedule to sign up for a training session and to see the Friday walk-in hours.

The following is a TENTATIVE schedule, and may shift as we go along.

December: President’s Office – complete
January: IT Services – complete
Feb 4-6:Foundation – complete
Feb Feb 4-8: Marine Technology – complete
Feb 11-15: Science – complete
Feb 18-22: Vocational – complete
Feb 22-24: Social and Behavioral Sciences – complete
Feb 22-24: Health Sciences –  complete
Feb 22-24 : Instructional Operations  – complete
Feb 24-26: Math and PE – complete
Feb 24-27: English –  complete
Mar 1-3: Humanities and Fine Arts –  complete
Mar 3-8: Engineering Technology  –  complete
Mar 7-8: Public Services –  complete
Mar 8-10: Business Technologies  –  complete
Mar 11-15: Institutional Effectiveness and Human Resources  – complete
Mar 11-24: Student Development -  complete
Mar 15-20: Business and  Institutional Services  –  complete
Mar 18-22: Learning Lab and LRC  –  complete
Mar 20-26: Continuing Education – complete
Mar 29: Auditing

WordPress 101: Basic Content Management Training

The new website will launch very soon and the migration of department and program websites to the new template will begin.

This means it’s time to learn all about WordPress.

WordPress is the content management system used to create, edit, and maintain content on the new website. Training tutorials will be offered starting February 4th in the TTC (L210 in the Library Downtown.).

Available times are:

  • Monday Feb. 4th 10am-12pm
  • Friday Feb.  8th 10am-12pm
  • Monday Feb 11th 2pm-4pm
  • Thursday Feb. 14th 2pm-4pm

These sessions are open to all. However, if you currently use Adobe Contribute to create web content for it is highly recommended that attend one of the training sessions. Sign up by registering for one of the four training sessions below. If you do not currently work with web content for your program or department and want to learn how, then sign up! The are 15 seats available for each session.

If you have any questions email them to

Thank you for your interest but all sessions are FULL! More training sessions will be scheduled. Stay tuned to Cape Fear All emails and to the IT Update Blog for future information from the web team.

View / Download the WordPress 101 Tutorial.

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Student Computer Labs – Changes Coming Soon!!!

The Active Directory conversion is on schedule and should be completed by start of Fall 2013 classes.    What changes can you expect within the student computer labs?

Q:  What operating system and software will be on the computers?

A:  All lab computers will have Windows 7, Office 2010, Internet Explorer and Google Chrome browsers.  Specific software needs for your class will also be available if compatible with Windows 7.

Q:  How will I know if my software is compatible with Windows7?

A:  Check out the Compatibility list in this blog or visit Microsoft’s Windows 7 Compatibility Center website

Q: Will students have to login to the computer?

A:  Yes, both students and employees will use their myCFCC account to login.  There are instructions at the login screen about the ‘passwordhelp’ account if you forget your username or password.

Q:  What if I invite a guest speaker?  How can I help them get logged into CFCC owned computers or wireless?  What if they bring their own laptop?

A:  Fill out the Room Request Form found on the intranet.   The room schedulers have the ability to reserve the room for your guest as well as provide temporary login accounts.  These accounts will grant access to the classroom computers as well as SurfCFCC wireless internet (WiFi), depending on your needs.

Q:  Will my current class’ network shared drive still be available?

A:  No.  The preferred method to share files with your class is make use of your already existing BlackBoard class.  Every Curriculum class automatically gets a BlackBoard class with your students already populated.  Using BlackBoard will allow the students to work on assignments from any computer with internet access.   For more information and assistance with BlackBoard, please visit our Instructional Technologists in the Library.

Q:   When will my lab get converted?

A:  Currently only four computer labs have been converted to Active Directory NB233, NB106, A316 and S501.  IT will convert up to 27 labs prior to the start of Spring 2013.  The rest of the labs will be converted during Summer 2013.  All labs will be converted prior to Fall 2013 Classes.

Recovering missing GroupWise email

NOTE: Please follow these instructions to restore your missing mail before October 1st. After that the backup will no longer be available.

In order to follow these instructions, you must be on campus and using the desktop client for GroupWise (not the web access/myCFCC client).

When you look at your GroupWise email, you will see that there is a gap starting on August 11th. The email between the 11th and the 18th is available on your backup, and you can restore it to your mail if you wish by following the instructions below. If you have trouble or feel uncomfortable with this process, feel free to contact Donna Grier at x7138 or

Step 1: Access your backup

Click File, then select "Open Backup"In GroupWise, click the File menu, then select “Open Backup”.   This can take a minute to open.

Step 2: Restore email

When the backup opens, it will look just like your normal email message list.   You can see and read your messages there and decide what to restore.     There will be some email in your backup that is already in your mailbox – it’s ok if you restore that, you’ll just end up with two copies.

Select messages, right-click on the messages, select Restore

To restore email – select the message(s) you would like to restore and either right-click and select Restore, or use the Actions menu to select Restore.  (Yes, you can just choose to select all the messages and restore everything if you wish. An easy way to select all messages is to go to the Edit menu and click “Select All”.)


NOTE: Don’t forget to go into Sent Items or other folders if you wish to restore those emails.


Loading Printers

  1. Find your campus link below – open this link in INTERNET EXPLORER. Other web browsers will not work.
  2. Find your printer in the list. You can search for an inventory number (match to the inventory number on the printer), or by location, or by department.
  3. Click the name of the printer.
  4. Click Connect on the left side menu, and answer Yes to the prompt asking you if you want to add a printer connection.

If you have any trouble, please contact the helpdesk.

Use Internet Explorer. Chrome does not work for printer loads.

Wilmington Campus:

North Campus:

Burgaw Campus:

Lecture Room Reimaging to Active Directory

Lecture classrooms were reimaged to Active Directory with Windows7, Office2010, and DeepFreeze.  This means that instructors will have to log into these computers using their Active Directory login credentials (i.e., jgdoe342) for Fall classes.  An advantage is that the instructor will have access to their u-drive in the classroom.  There will no longer be a MyDocuments on these computers.  DeepFreeze will return the classroom computer to it’s original configuration when the PC is restarted.  That way, instructors should see exactly the same computer configuration every time they walk into a classroom.