When Dana Randolph wanted help finding a job, sheÂ went toÂ the Job Seeker and Career Advancement Lab at Cape Fear Community College, located on Third St. in downtown Wilmington. The work Dana completed at the center proved to be instrumental in helping her land a call center position with Verizon Wireless.
CFCC Job Seekers Lab instructors assisted Dana with her resume, online job search tools, and helpful e-application tricks. From the lab, Dana applied with Verizon and was promptly contacted by the company for a phone interview. The Job Seekers team practiced interview questions and techniques as well as skill-building exercises with Dana.
Interview preparations also involved researching the company and preparing short, concise answers that demonstrate ability and showcase experience. Because of her dedication to personal success, Dana passed a series of interviews and tests and was offered the decisive final meeting with Verizon. Thatâ€™s when the Job Seekers Lab coaching went into full gear with attire and grooming tips, first impression and diction critiques, and how to project a confident demeanor.
While in the lab, Dana completed lessons in customer service, business etiquette, financial awareness, time management, and employer expectations. At the same time, Dana earned her Gold Career Readiness Certificate (CRC)â€”the highest level.
Mary Wood, CRC coordinator, was thrilled.
â€œWe were all so happy when Dana told us she was offered her new job. She had the ability, the education, and the motivation to get the interview with Verizon. She utilized her time in the Job Seeker class by improving her interviewing tools and skills, and therefore increasing her chances of receiving a job offer,â€ Wood said.
ToÂ attend the CFCC Job Seekers Lab or for more information, contact Mary Wood at (910) 362-7050 or email firstname.lastname@example.org.