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Financial Services Representative- Verizon (Full-time)

August 4th, 2014 by kdabernathy89

Verizon is looking for Financial Services Coordinators for an upcoming class beginning September 29, 2014.

These are Full-time opportunities with an excellent benefit package starting on you first day. 40 hours per week.

Responsibilities include: working in a fast -paced, intense, results-oriented call center environment.  The ideal candidate would be able to handle heavy inbound and outbound customer call for accounts 30,60, 90 -plus past due in order to identify and resolve outstanding issues for account rehabilitation and suspense prevention. This role requires the utilization of systems ACSS and CACS for initiating reconnections/suspensions and processing post dated and real time payments.

Each representative handles 100+ inbound & outbound calls per day.

Comprehensive Medical Coverage 1st day of employment. 5 day work week to include one day off during the week and Sunday.

Requirements: Associate’s degree or equivalent work experience, call center, customer service or collections experience preferred.. The ability to handle escalated calls and demonstrate ┬ástrong negotiation, analytical and problem-solving skills

Ability to work between 7am-9pm, Monday thru Friday; a minimum of one Saturday per month (8am-5pm)




Wilmington Campus
411 North Front Street
Wilmington, NC 28401

North Campus
4500 Blue Clay Road
Castle Hayne, NC 28429

Burgaw Center
100 East Industrial Drive
Burgaw, NC 28425

Hours of Operation
Monday-Friday: 8:00am to 5:00pm

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Cape Fear Community College does not discriminate on the basis of race, color, national origin, sex, disability, religion, political affiliation or age.