Cape Fear Community College

1997-1998 | 1998-1999 | 1999-2000 | 2000-2001 | 2001-2002 | 2002-2003| 2003-2004 | 2004-2005 2005-2006


2001-2005 College Goals and 2005-2006 Planning Priorities



Goal #1 -  Deliver quality programs and effective instruction that result in students achieving identified learning outcomes.  


1a. Expand the Marine Propulsion Systems certificate program to diploma level.  


1b.  Offer a Business Administration Banking and Finance Certificate program beginning fall semester 2005.


1c. Revise both the Accounting and Business Administration curricula to comply with curriculum advisory committee recommendations.


1d. Begin offering the second year of the Medical Sonography program and seek accreditation with the Joint Review Committee on Education in Diagnostic Medical Sonography of The Commission on Accreditation of Allied Health Education Programs  


1e. Satisfy recommendations for the Radiography program to receive accreditation with the Joint Review Committee on Education in Radiologic Technology by fall semester 2005.


1f. Complete the self-study requirements for the Phlebotomy program to receive accreditation status with the National Accreditation Agency for Clinical Laboratory Sciences.   


1g. Complete accreditation recommendations for the Occupational Therapy Assistant program to receive accreditation status with the Accreditation Council for Occupational Therapy Education.


1h. Maintain high student licensure and certification pass rates for all programs.


1i.  Pursue an articulation agreement with the University of North Carolina at Wilmington (UNCW) to allow graduates of the CFCC Paralegal Technology and the Criminal Justice Technology programs to transfer as juniors to UNCW.


1J. Offer the second year of the Associate in Applied Science Film and Video Production Technology degree program.


1k. Modify courses in the Marine Technology program to provide students training in entry level Graphic Information Systems (GIS) mapping and in launching and retrieving small craft from trailers.


1l. Administer a common reading and writing assignment to all English 111 students the last week of the semester and grade according to guidelines based on blind grading and a common rubric.


1m. Administer an editing proficiency exam to all English 111 students the last week of each semester to assess students’ grammatical skills.


1n. The English Department will publish a textbook by fall semester 2006 to provide substantive content on groundbreaking, contemporary topics such as The Declaration of Independence, Letter from a Birmingham Jail, and Vindication of the Rights of Women to be used as analytical reading assignments for students.


1o. Administer a common pre- and post-test in all Mathematics 060 courses to assess student progress and based on the results, take steps to improve performance to ensure students are prepared for subsequent college level mathematics courses.


1p. Provide service learning opportunities to students so they may develop a sense of civic responsibility and make contributions to the community. 


1q. Improve the methods currently used to assess student competency in oral communications.


1r. Continue to explore the feasibility of a Cape Fear Community College Student Honors program to emphasize critical thinking skills, complement the existing Honor Society, attract academically gifted high school students to the college, and improve graduation rates


1s. Improve learning lab services to students through presentations to developmental classes about the services, implementing an exam hall, identifying and encouraging students to form study groups, and establishing a student athlete study hall.


1t.  Implement a customer service training program to improve communication between the continuing education department and its clients.


1u. Provide additional training through continuing education for local law enforcement agencies to help meet new state mandated training requirements.


1v. Develop and implement a summer masonry program through continuing education for inmates at the New Hanover Correctional Facility and an advanced welding program for inmates at the Pender Correctional Facility.


1w. Develop an open lab for students enrolled in the English as a Second Language program and in Adult Basic Education, GED and Adult High School programs to provide additional opportunities for students to increase their verbal and written communication skills and literacy skills.


1x. Develop a computer lab course for the Adult High School program to prepare students to meet workplace requirements and further their education.


1y. Implement procedures to provide English as a Second Language students a seamless transition into GED or the Adult High School program to complete their high school education.


1z. Increase the number of continuing education auto-emission classes offered to the community to meet new standards required for auto-emissions in North Carolina.


1aa. The Continuing Education Department will partner with the Arts and Sciences Department to sponsor a series of cultural arts programs to the community.


1ff.  Ensure that each high school in the service area offers a Huskins ‘signature’ course which is a course that is unique to the particular needs or interests of the student body.


Goal #2 -  Provide adequate facilities to support the rapid growth of the college and improve the maintenance, safety, and security of all campuses.   


2a. Acquire additional classroom and clinical space for the Cosmetology program


2b. Seek funds to dredge the Cape Fear Community College River Basin, replace the college boat ramp and renovate the Welding Shop.


2c. Pursue construction projects at the North Campus including the completion and occupancy of the Applied Technologies Building, construction of a Safety Training Center and completion of a campus loop road and truck driver training facility.


2d. Hire a security guard for the Applied Technologies Building and five full-time custodians for the Wilmington Campus.


2e. Take steps to improve housekeeping services and the upkeep of college facilities for both the North Campus and Wilmington Campus by completing scheduled maintenance projects, outsourcing floor maintenance services and increasing accountability for housekeeping. 


2f. Coordinate the location of the records audit department for all continuing education personnel to one area to ensure the security of files containing both student and instructor information.


2g. Coordinate closing the Hampstead Center and relocating the fire training program and staff to the new Applied Technologies Building at the North Campus by December 2005.  


2h. Complete the move of the following programs to the North Campus prior to the beginning of  fall semester 2005: Interior Design, Architecture Technology, Welding Technology, Electrical/ Electronics Technology, Industrial Systems Technology, Instrumentation, Electronics Engineering Technology, Machining Technology, Computer Engineering Technology including Networking and Web Development certificate programs, Mechanical Engineering, Drafting, Truck Driver Training and Basic Law Enforcement Training.


Goals # 3 - Incorporate the appropriate use of technology for students, faculty and staff and provide training in accessing and applying the technology.



3a. Through Business Services, continue coordinating implementation of the Colleague Information System (CIS) Project by scheduling staff training, hosting weekly staff meetings to evaluate and monitor successful implementation and participating in weekly project manager and conversion conference calls.


3b. Implement E-procurement, the financial aid link interface, student help desk services, wireless “hot spots”, and for the Applied Technologies Building, install 450 computers, 50 printers, 60 network switches, 100 telephones and load software on new computers.  


3c. Complete the conversion of continuing education student records from the SUN system to the Datatel Colleague system.


3d. Develop a curriculum and the procedures necessary to offer Adult Basic Education and GED courses online to provide students more options for completing their high school diploma equivalency.


3e. Index and scan into the Matrix system all continuing education student records prior to 1984 to provide one permanent transcript record per student.


3f.   Establish an open computer lab on campus to provide students convenient access to computers and software to support their studies.   


3g. Purchase and install the Enterprise edition of Blackboard 6.0.


3h. Implement Resource 25 which is an automated classroom scheduling system.


Goal #4 - Enhance the teaching and learning process through the provision of adequate, up-to-date equipment and learning resources that are accessible to users and in formats consistent with prevailing technologies suitable to the college’s needs and goals.   


4a. Receive and process $2.5 million in new equipment and supplies for the new Applied Technologies Building.


4b. Improve students’ library literacy skills through enhanced library instruction classes offered through the CFCC Learning Resources Center.


4c. Market the CFCC library collection and library services to students, faculty, staff and the community.


4d. Improve the quality and consistency of delivering reference services to patrons.


4e. Foster a positive public image of the Learning Resources Center through the provision of in-service training for students, faculty and staff.


4f. Expand the Video-on-Demand System at the North Campus to include the Applied Technologies Building.


4g. Utilize the CFCC television studio to increase the number of feature programs presented on The Learning Channel promoting the college.


4h. Provide library, media and technology services to the students, faculty and staff at the North Campus.


4i. Expand the book, periodical, microforms and electronic collections to support all programs located in the new Applied Technologies Building.


Goals #5 - Provide increased access to educational opportunities through distance learning.


5a. Increase the number and selection of distance learning courses so more students have opportunities to complete their degree online.


5b. Develop the curriculum to offer English as a Second Language as an online course.


5c. Offer one or more distance learning courses to high school students through the Huskins program.


5d. Increase the number of hybrid course offerings which have both classroom and distance learning components.


5e. Offer the college’s first Associate in Arts online degree program beginning fall semester 2006 and six months prior to the start, submit a Substantive Change Prospectus to the Southern Association of Colleges and Schools, Commission on Colleges, to receive their approval for this change.    


5f. Prepare procedural guidelines to comply with the Best Practices for Distance Learning document adopted by the Southern Association of Colleges and Schools (SACS), Commission on Colleges, in preparation for the college’s review and reaffirmation of  accreditation status with SACS.


5g. Migrate all distance learning courses to the Blackboard course management system.


5f. Restructure all curriculum telecourses to become online courses.


Goal #6  -  Strengthen partnerships with business and industry, public schools, universities and others that are mutually beneficial and that maximize resources in meeting the educational needs of the service area.


6a. In partnership with the Pender County and New Hanover County school systems, increase the number of Huskins program courses offered in the high schools, create an Allied Health Academy for high school students by fall 2005, offer Cosmetology at Pender High School fall semester 2005 and create an Early College for Pender County students to be offered at the Burgaw Center starting fall semester 2006.


6b. Through the CFCC Small Business Center, serve a greater number of local small business owners and entrepreneurs by increasing attendance in SBC classes and counseling sessions, by enhancing the rate of small business start-ups and by increasing the number of partnerships with Pender County businesses in response to the rapid growth in that area.  


6c. Broaden the continuing education department’s industrial client base by increasing partnerships with area industries and providing training that will help them remain competitive and economically stable.


6d. In an effort to support CFCC student success after transfer to the University of North Carolina at Wilmington (UNCW),  partner with UNCW to acquire data on the major programs of student pursued by CFCC transfers so CFCC can identify and offer required pre-major and general education core courses compatible with those UNCW curriculums.


6e. Form a General Education Assessment Committee to unify efforts and improve the assessment of the general education core competencies campus-wide.  


6f. Provide additional teacher recertification courses for the Pender County and the New Hanover County public, private, and home-school teachers.


6g. Restructure the “Rising to Success Class” continuing education course for the Department of Social Services to better serve the employment training needs of their clientele.   


6h. Begin offering continuous day and evening computer classes to Career Start participants to provide greater scheduling flexibility to class participants.


6i. Offer two sets of classes for the “Farmers Adopting Computer Training” (FACT) program to improve accounting skills of the farmers located in Pender County.


6j. Develop workplace Adult Basic Education and GED classes to provide the New Hanover County and Pender County workforce a more convenient means to receive literacy training and improve their career opportunities.


Goal #7 -   Provide a comprehensive program of student development services that assist students in achieving their goals including appropriate placement in courses and curricula, financial assistance, counseling and advisement, career guidance, and student activities and athletics.  


7a. Serve students in a positive, customer-oriented atmosphere by providing customer service training workshops to the student development support staff and implement a program to recognize excellent customer service in the department.


7b. More effectively manage student tours at the Wilmington Campus and the North Campus by designing and implementing an online campus visitation schedule for prospective students and utilizing the CFCC student Ambassadors as guides.


7c. Explore the need for establishing a Comprehensive Assessment Center on campus for the purpose of administering certification examinations required for employment to CFCC students enrolled in twenty (20) different college programs.   


7d. Train college staff to use the new Datatel Career Planning & Placement Enhancement software to improve career and job placement services for students. .


7e. Begin conducting student financial aid workshops each semester to improve customer service and increase students’ understanding of financial aid policies and procedures.


7f. Improve communication with student veterans by creating a more positive atmosphere of customer service, providing written information to veterans regarding their benefits and making timely payment of benefits to veterans.


7g. Improve the advising process for distance learners through the creation of an online advising link from the counseling website and implementing ReadyMind techniques to help retain distance learners.


7h. Increase participation in student activities at the North Campus and add new events to the activity calendar to enrich students’ college experiences.


7i. Develop an athletic academic support program to improve athlete retention, team grade point averages and graduation rates.


7j. Develop and implement a comprehensive early warning system to identify and provide counseling services to students experiencing academic difficulty. 


Goal #8 -   Cultivate an excellent, highly qualified faculty and staff through recruitment, retention, recognition and professional development. 


8a. Obtain and have on file the official transcripts of 100% of the college employees.


8b. Publish a Workers’ Compensation Handbook for distribution to employees.  


8c Continue the enhancement and improvement of information published by the Personnel Office on both the college website and Intranet.


8d. Explore new personnel advertising tools to meet specialized job search requirements for certain positions.


Goal #9 - Promote diversity at all levels of the college and maintain a diverse faculty, staff and student body that reflect the college service area.


9a. The CFCC Global Education Committee and the Diversity Committee will jointly sponsor at least one multi-cultural event on campus for students, faculty, and staff during 2005-2006.


9b. Expand the days and times the current English as a Second Language classes are offered in order to increase student access to these classes.


Goals #10 -Effectively manage the college’s fiscal resources and seek external funding through grants and donations to support the mission of the college.


10a. Maintain the college’s financial integrity and continue to receive clean financial audits.


10b. Implement both the accounts receivable and cash receipts module and the budget module in the Datatel Colleague system.


10c. Take steps to improve customer service in the business services financial operations unit and continue to cross-train staff in this unit.


10d. Provide in-service training on budget codes and budget reports to faculty and staff.


10e. Implement electronic distribution of departmental budget reports to college budget managers.


10f. Implement a package tracking system in the shipping and receiving mail room.


10g. Track continuing education budget expenditures by director in order to project training costs for the next year and allocate the funds needed to meet future training needs.


10h. Increase communications between the college and CFCC Foundation current and prospective donors.


10j. Increase the number of Foundation functions and events to bring more people on campus to learn about the college and scholarship opportunities.


10k. Develop and organize the Foundation Annual Fund Campaign and implement a planned giving program.


10l. Increase the membership, participation and involvement of the Foundation Board of Directors to further advance fundraising.


10m. Utilize more of the CFCC faculty and staff during Foundation functions to help showcase campus programs and activities to the community.


10n. Involve the Foundation staff on more local advisory boards to promote public relations and service to the community.   


Goal #11 -   Strengthen and refine the college’s continuous improvement process to ensure institutional effectiveness and public accountability.    


11a. Successfully implement and complete Cape Fear Community College’s process for reaffirmation of accreditation status with the Southern Association of College and Schools (SACS), Commission on Colleges (COC):



11b. Assess client satisfaction with printing services by utilizing a point of contact survey to gather feedback, evaluating the survey results and using the results to improve printing services.


11c. Complete implementation of the budget planning module in the college’s Strategic Planning Online (SPOL) system.


11d. Update continuing education record files to comply with state mandated retention guidelines.


Goal #12 -   Foster and maintain a positive public image of the college and effectively promote college services and programs to the community.


12a. Complete construction of the college transfer program website to better inform students of transfer benefits, transfer faculty, Tools for Success, and faculty expectations for students.


12b.  Increase public awareness of the occupational extension courses that support local workforce preparedness.


12c. Improve methods to promoting CFCC’s programs and services to perspective students by making college admissions information more accessible through wider distribution of the continuing education course schedule, establishing a CFCC information kiosk in Westfield Mall, pursuing  new advertising opportunities and updating the college View Book and promotional video used for recruitment.


12d. Foster a greater public awareness of the positive effect the college has in the community by creating more opportunities for the public to visit the campuses, hosting an “After Hours” reception with the Chamber of Commerce, inviting more local clubs and organizations to meet on campus, sponsoring an Open House, promoting athletic events, concerts, performances, career fairs and health fairs and commissioning a study of the college’s economic impact on downtown Wilmington.  


12e. Assess community perception of college strengths and weaknesses and decide how best to use this information to enhance the college’s image.


12f. Encourage and support faculty and staff service to the community through involvement in community-based committees and groups.


12g. Increase opportunities for faculty, staff and students to be featured in the news media promoting college programs and communicating student success stories and achievements.


12h. Implement a database of the monthly and yearly volume of print and copy output to track efficiency.


12i. To cut costs and time, begin the process of acquiring an offset press digital direct-to-plate system to eliminate the use of film negatives and dependency on outside vendors.



Goal #13 - Enhance internal communications among faculty, staff and students.


13a. Develop the documentation and a schedule for training more than 200 North Campus and Wilmington Campus faculty and staff to advise and register students for fall semester using Datatel for the first time.


13b. Provide training manuals and faculty workshops on Huskins and Concurrently Enrolled Student reporting to ensure accurate and efficient FTE reporting.


13c. Provide faculty and staff training on Blackboard, Campus Cruiser, Colleague and Resource 25.


13d. Provide orientation and training for CFCC faculty and high school guidance counselors regarding the Huskins program.


13e. Develop procedural manuals for the college’s Distance Learning, Huskins and Co-operative Education programs.



College goals approved by the CFCC Board of Trustees March 28, 2001.


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