1997-1998 | 1998-1999 | 1999-2000 | 2000-2001 | 2001-2002 | 2002-2003 | 2003-2004 | 2004-2005
1. Deliver quality programs and effective instruction that result in students achieving identified learning outcomes.
1a. Refine the thirteen college transfer pre-majors by reviewing all electives and amending course requirements as needed.
1b. Determine arts and sciences staffing for the North Campus to support and deliver the general education curriculum for vocational and technical programs.
1c. Track college transfer students to the University of North Carolina at Wilmington to determine their eligibility to return after one academic year.
1d. Explore the feasibility of offering fine arts pre-majors and a theatrical arts curriculum.
1e. Increase frequency of student public performances such as artwork displays, musical performances, theatrical productions and intellectual forums on current issues to showcase student performance and success in the fine arts curriculum.
1f. Refine the basic communication competency requirements to create a more systematic process to measure these competencies and document student success.
1g. Increase the number of humanities and fine arts course offerings to meet student needs and to enrich their experiences at CFCC.
1h. Study the initiation of International Business, E-Commerce and other concentrations within the Business Department curricula.
1i. Strengthen the student Co-op program for the business curricula.
1j. Revise the "Request for Proficiency" process for students enrolled in business programs.
1k. Expand Associate Degree Nursing enrollment and increase faculty to support the program.
1l. Begin Radiation Therapy and Medical Sonography curriculum programs.
1m. Complete accreditation requirements for the Dental Hygiene program through the Commission on Dental Accreditation, American Dental Association.
1n. Strive to maintain high student pass rates on licensure and certification examinations in the Allied Health and Public Service curricula.
1o. Combine Drafting and Design Technology and Mechanical Engineering Technology into one program starting fall 2001 to improve program quality.
1p. Begin Esthetics certificate program fall 2001.
1q. Develop "career tracks" within the Marine Technology curricula for hydrographic survey, fisheries and geophysical surveying.
1r. Develop continuing education courses in Spanish including MS Office Basics, Basic Construction, Carpentry, and the REAL Entrepreneurial program.
1s. Develop a more focused effort to address and meet the educational needs of adults lacking basic literacy skills.
2. Provide adequate facilities to support the rapid growth of the college and improve maintenance, safety, and security of all campuses.
2a. By fall 2001, open new television studio and graphics department in the addition to the Health/Sciences LRC Building.
2b. By spring 2002, equip and open the bibliographic instruction classroom and technology training center in the addition to the Health Sciences/LRC Building.
2c. Relocate the print shop and copy center into renovated space on the ground floor of the "S" Building to consolidate functions and improve services and access for faculty and staff.
2d. Evaluate personnel requirements for operating the North Campus LRC and determine hours of operation based on staffing.
2e. Business Services, in cooperation with maintenance, will develop a maintenance schedule for all college parking lots.
2f. Plan and execute the move of selected programs in the Business Department to the North Campus.
2g. Move Pharmacy Technology, Occupational Therapy and Speech Language Pathology programs to the new Health Sciences/LRC addition.
2h. Begin the $1 million bond funded pier replacement for Marine Technology vessels.
2i. Move basic skills offices to renovated space on the first floor of the McLeod Building.
2j. By fall 2001, occupy the new landscape gardening program classroom and office building constructed by CFCC Carpentry students at the North Campus site.
2k. Plan for the relocation of continuing education law enforcement and emergency medical services classes, motorcycle training and the Small Business Center to the North Campus.
2l. Open ten additional off-campus class locations in New Hanover and Pender Counties to increase access to continuing education basic skills classes.
2m. Hold weekly and monthly meetings with architects, state construction, and construction contractors to assure all CFCC construction projects are kept on schedule and completed in 2002.
2n. Review and approve updates and revisions to the CFCC Safety Plan and communicate changes to faculty, staff and students by January 2002.
2o. Reduce the turnaround time for responding to maintenance projects requested from faculty and staff to less than five (5) days resulting in an 85% reduction in repeat requests for the same tasks.
2p. Implement a maintenance software program by March 2002 that will instantaneously respond to faculty and staff maintenance requests and verify project completion resulting in an improved client satisfaction rate as reflected on the annual faculty and staff survey.
2q. Review and revise current automobile fleet cleaning and maintenance schedules by February 2002 to assure all vehicles are cleaned weekly and serviced on a more regular and timely basis.
2r. Review the current college housekeeping schedule before December 2001 and, where necessary, revise the schedule to increase and improve the frequency of cleaning for all college facilities.
2s. Increase product and food selections in the college cafeteria by 10%.
2t. Survey cafeteria clients fall 2001 and implement changes recommended from the survey to increase and improve services to students, faculty, and staff and as evidenced by a 10% increase in sales for 2002.
3. Incorporate the appropriate use of technology for students, faculty and staff and provide training in accessing and applying the technology.
3a. Utilize the new Information Systems for the Future to provide faculty access to course pre-requisite checks and grade rosters.
3b. Fully implement Minolta document imaging system for more efficient and effective storage and retrieval of student records.
3c. Widely expand technology training opportunities and classes for faculty and staff through the technology training center in the new Health Sciences/LRC addition.
3d. Computer services department will migrate campus to Windows 2000, upgrade production workstations to Microsoft Office 2000 and migrate administrative software to the new Information Systems for the Future.
3e. Upgrade college network infrastructure by providing network electronics in the fiber backbone extension, connect electronics and network services to the North Campus, and purchase a redundant Wide Area Link.
3f. Complete the roll out of student e-mail and web space by fall 2001 and develop and test methods of deploying latest operating systems and application suites to student desktops.
3g. Develop an effective telephone registration process for continuing education classes and implement spring 2002.
3h. Implement Telemagic, a customizable software package, for the Business, Industry and Government Center to reduce administrative time and improve customer service through on-line documentation of essential course information and methods of payment.
4. Enhance the teaching and learning process through the provision of adequate, up-to-date equipment and learning resources that are accessible to users and in formats consistent with prevailing technologies suitable to the college's needs and goals.
4a. Hire a Television/Video Technician to operate the television studio and begin a program of video production, classroom videotaping and archival videography spring 2002.
4b. Evaluate the feasibility of providing streaming video to all buildings at the Main Campus, North Campus, and the Burgaw and Hampstead satellite campuses.
4c. Move Learning Resources Center instruction to the new bibliographic instruction classroom spring 2002.
4d. Complete the planning and purchase of learning resources and hire a collection development librarian for the North Campus Learning Resources Center (LRC).
4e. Increase library holdings for the humanities and fine arts curriculum and equip computer labs with the resources to support photography and art classes.
4f. Begin planning the specifications for the replacement of the Dan Moore research vessel.
5. Provide increased access to educational opportunities through distance learning.
5a. Investigate the feasibility of implementing on-line registration, tuition payment and book orders to support CFCC Internet courses.
5b. Increase the number of arts and sciences distance education course offerings.
5c. Revise the distance education web site, provide distance education services on-line and screen students for distance education courses to comply with the Southern Association of Colleges and Schools, Commission on Colleges Criteria for Accreditation.
5d. Expand Internet course offerings in the Business Department curriculum.
5e. Offer more on-line computer classes and add twenty on-line Ed-To-Go courses through the Business, Industry and Government Center.
5f. Beginning fall 2001, offer Internet courses in Medical Terminology, Medical Coding, Medical Billing, and Medical Transcription sponsored through the Business, Industry and Government Center.
5g. Explore the possibilities of providing ASSET testing on-line for distance education students.
6. Strengthen partnerships with business and industry, public schools, universities and others that are mutually beneficial and that maximize resources in meeting the educational needs of the service area.
6a. Arts and Sciences Department will increase and improve partnerships with transfer institutions to improve CFCC transfer student advising and academic success.
6b. Begin offering Huskins Cosmetology classes for qualified New Hanover County high school students at the CFCC Main Campus.
6c. In cooperation with Pender County Schools, a truck body paint and repair facility will open fall 2001 to offer Huskins classes in Autobody Repair for Pender County high school students.
6d. Strengthen existing partnerships between the CFCC Continuing Education Department and medical providers, UNC-W, the NCSU Industrial Extension program and the NC National Guard to identify and offer additional training programs and services.
6e. Increase the number of innovative programs and services through continuing education that meet the training needs of the Emergency Medical Services workforce.
6f. In partnership with New Hanover County and Wilmington Fire Department, increase the number of continuing education programs specifically targeted to meet the training and certification requirements of local fire fighters.
6g. Partner with professional groups and associations such as the Lower Cape Fear Human Resources Association, Achieve Global, morticians, building contractors, New Hanover County Schools, and NC League of Municipalities, to identify and provide continuing education courses that assist members in meeting their professional training requirements.
6h. Partner with local massage therapy providers to offer an innovative program in Massage Therapy through continuing education.
6i. Develop collaborative partnerships with area agencies such as New Hanover County Head Start and the Wilmington Housing Authority to improve retention in CFCC Basic Skills programs such as English as A Second Language, GED and ABE.
6j. Increase membership of the Basic Skills Advisory Board with representatives from community based agencies to work in partnership with CFCC to improve adult literacy.
6k. In partnership with New Hanover and Pender County School Systems, develop a system to track Tech Prep high school students.
7. Provide a comprehensive program of student development services that assist students in achieving their goals including appropriate placement in courses and curricula, financial assistance, counseling and advisement, career guidance, and student activities and athletics.
7a. Create a new Financial Aid Student Handbook detailing Financial Aid requirements and changes.
7b. Implement an advising check sheet for Veteran (VA) students to ensure compliance with VA requirements.
7c. Increase GED, ASSET, and PSB testing opportunities in the Career and Testing Office for current and prospective students.
7d. Develop electronic Job Boards for students and employers through Career and Testing Services.
7e. Address the needs of non-traditional and/or at-risk students through implementation of an "Intrusive Advising" program.
7f. Implement steps to reduce by 25% the number of "NC" grades received by students.
7g. Work collaboratively with the Student Government Association and Public Information Office to initiate a catalog awareness campaign to improve student adherence to proper class withdrawal procedures.
7h. Administer the college's Employer Satisfaction Surveys annually to provide more relevant feedback to CFCC curriculum programs.
7i. Develop a CFCC "Student Union" to include active student clubs and organizations, the Student Government Association, leadership workshops, and other extra-curricular activities of interest to students.
7j. Increase awareness of the CFCC athletics program among students and the community.
7k. Increase awareness and promotion of student activities through the new Sea Devils Newsletter.
7l. Implement the Student Government Association's "Permanent Improvement Project" for the college campus.
7m. Develop a strong sense of stability in the women's volleyball program.
7n. Develop an academic monitoring and support system for CFCC student athletes.
7o. Evaluate the need for an athletic staff at CFCC.
7p. Develop a link for an athletic web site for the CFCC Sea Devils.
7q. Improve arts and sciences student advising process through new initiatives such as virtual advising, prerequisite and ASSET score checks at registration, two pre-advising sessions per semester and changes to the Common Course Library.
7r. Increase student access to GED testing by establishing Burgaw Campus as a test site and increasing frequency of GED testing to include weekends and evenings.
8. Cultivate an excellent, highly qualified faculty and staff through recruitment, retention, recognition and professional development.
8a. Establish broad criteria for all CFCC performance evaluations, provide opportunity for input and self-evaluation and establish college-wide performance evaluation procedures.
8b. Educate faculty and staff regarding performance evaluations by offering a "Planning for Performance" workshop during fall 2001 in-service training and scheduling performance evaluation training February 2002.
8c. CFCC Evaluation Task Force will review evaluation processes within each CFCC department and make recommendations for improvement.
8d. Implement improvements for hiring and recruitment procedures recommended by the CFCC Recruitment and Hiring Tasks Force to include posting job openings internally prior to general advertising, eliminating use of search committees and/or limiting number of committee members for selected position categories, and filling budgeted positions within six months.
9. Promote diversity at all levels of the college and maintain a diverse faculty, staff and student body that reflect the college service area.
9a. Strive to improve employee diversity in four targeted college occupational categories based on local area civilian labor force data and 1992 census data.
9b. Promote cultural diversity through student sponsored cultural events on campus.
10. Effectively manage the college's fiscal resources and seek external funding through grants and donations to support the mission of the college.
10a. Organize and conduct the first CFCC Foundation Holiday Craft Show with proceeds to support scholarships.
10b. Establish the New Hanover County Estate Planning Council Reception as an annual event and implement planned giving workshops for the Council members.
10c. Increase Foundation scholarships with the goal of at least one scholarship for every curriculum program or department.
10d. Educate faculty and staff and encourage their participation in applying for grants by providing them a "How To Write Grants" manual and sending periodic e-mails with information on available grants pertaining to their areas of interest.
10e. Re-design the solicitation methods for the Annual Campus Fund Drive to increase faculty and staff participation.
10f. Receive a clean CFCC financial audit for 2001-2002.
10g. Complete implementation of the budget segment of Strategic Planning On-Line (SPOL) by providing code distribution by cost center, refining budget reports and establishing methodology and timeline for downloading financial data into SPOL.
10h. Prepare to implement the new Information Systems for the Future at CFCC by establishing a college-wide implementation team, receive training and develop and establish an expanded version of the current account coding system.
10i. Implement new package tracking software system and a coding accuracy support system for purchasing and receiving.
10j. Explore feasibility of assigning department box numbers for all correspondence.
10k. Increase basic skills and occupational extension courses by 20% to generate an additional 146 FTE in the Continuing Education Department.
10l. Increase annual revenue generated through continuing education self-supporting classes.
10m. Before May 2002, develop and implement an improved inventory control system for housekeeping to reduce the costs associated with cleaning materials and supplies by 5%.
10n. Increase bookstore profits by 10%.
10o. Reduce by 10% the purchase and oversupply of ordered textbooks not needed by students.
10p. Improve the financial integrity of the college cafeteria by increasing income by 10%.
11. Strengthen and refine the college's continuous improvement process to ensure institutional effectiveness and public accountability.
11a. Develop and implement training modules in Strategic Planning On Line to provide on-line help tools for SPOL users.
11b. Develop and implement a budget component for the Strategic Planning On Line system to further enhance planning and budgeting accountability.
11c. Update SACS On-Line Compliance System to include the December 2001 approved revisions to the Southern Association of Colleges and Schools (SACS) Criteria for Accreditation and to document the college's compliance with the Criteria.
11d. Evaluate the CFCC Annual Program Review process and revise as needed.
11e. Utilize the new North Carolina Community College System Data Warehouse to increase access to college data and the production of ad hoc reports.
12. Foster and maintain a positive public image of the college and effectively promote college services and programs to the community.
12a. Target low enrollment curriculum programs and increase awareness of these programs in the community through development of brochures, the CFCC web page, new videos, printed and broadcast ads, and more public exhibits.
12b. More effectively communicate CFCC's positive impact in the service area by increasing graduate success stories and community events and by publicizing the college's economic impact in the service area and employer satisfaction with graduates.
12c. Develop and implement a plan to increase community awareness of continuing education classes and services targeting those classes in greatest need of promotion.
13. Enhance internal communication among faculty, staff and students.
13a. Improve communication of the CFCC continuous improvement process and procedures through the development of a new and improved institutional effectiveness web site.
13b. Develop and implement student e-mail to communicate orientation, registration, special events, grades and other pertinent information to students.
13c. Increase communication regarding the CFCC Foundation, Inc. to newly hired employees through an informational brochure.
13d. Create materials to inform CFCC instructors of changes to Federal Aid Programs.
College Goals approved by the CFCC Board of Trustees March 28, 2001.
Adopted by College Council June 12, 2001
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