1997-1998 | 1998-1999 | 1999-2000 | 2000-2001 | 2001-2002 | 2002-2003 | 2003-2004 | 2004-2005
1997-1998 | 1998-1999 | 1999-2000 | 2000-2001 | 2001-2002 | 2002-2003 | 2003-2004 | 2004-2005
1. Deliver quality programs and effective instruction that result in students achieving identified learning outcomes.
1a. Review and improve the curriculum by adding twenty-three new college transfer courses and deleting eight courses not offered over the past two years.
1b. Pilot a new and revised curriculum program review process with five selected CFCC curricula.
1c. Increase the number and variety of continuing education offerings 25% by developing specialized management courses for business and industry, developing bridge courses with curriculum instruction where feasible, providing training for dislocated workers to prepare for re-entry into the workforce and utilizing self-supporting funds to launch new continuing education initiatives.
1d. Increase access to literacy training by 20% for populations with less than a high school education and for those already in the workplace but lacking basic skills.
1e. Increase occupational extension and self-supporting workforce development classes by 20% in Pender County.
1f. Increase by 10% the number of students completing the CFCC Adult High School program.
1g. Obtain approval from the State Board of Community Colleges to offer an International Business program with a concentration in E-Commerce.
1h. Maintain the high pass rates achieved by curriculum students on licensure and certification examinations.
1i. Complete the accreditation recommendations from the Joint Review Committee on Education in Radiologic Technology (JCERT) for the Radiography program.
1j. Begin the process of obtaining accreditation for the Sonography program with the Commission on Accreditation of Allied Health Education Programs (CAAHEP).
1k. Increase the Associate Degree Nursing faculty to support the increase in enrollment.
1l. Examine the needs of the Early Childhood Education program to meet new public school mandates for the education of teacher assistants.
1m. Evaluate and implement certification testing in the engineering curriculum programs.
1o. Develop a student recruitment plan for the Paralegal and Manicuring curriculum programs.
1n. Begin a Film and Video Production curriculum program.
1o. Develop a 'career track' in the Marine Technology curriculum to include hydrographic surveying, fisheries, and geophysical surveying.
1p. Complete the curriculum improvement project for the Industrial Maintenance program.
2. Provide adequate facilities to support the rapid growth of the college and improve maintenance, safety, and security of all campuses.
2a. Renovate facilities to expand Shipping and Receiving, Mail Room and Central Stores.
2b. Consolidate Print Shop and Copy Center into renovated space in McLeod Building.
2c. Equip and staff the North Campus Copy Center and develop on-line procedures for receiving jobs and documents for printing.
2d. Relocate seven Business Department curriculum programs from the Downtown Campus to the North Campus and develop management and administrative procedures to address a geographically split department.
2e. Plan for the renovation of the Culinary and Hotel Restaurant Management facilities located in the Emmart Building.
2f. Relocate the Criminal Justice and Paralegal curriculum programs to the North Campus.
2g. Pursue the $1 million bond funded pier replacement project for Marine Technology vessels.
3. Incorporate the appropriate use of technology for students, faculty and staff and provide training in accessing and applying the technology.
3a. Consolidate faculty and staff training to the new Technology Training Center located in the LRC and develop a program of professional development opportunities for faculty and staff.
3b. Create a Web-Page on the CFCC Intranet to promote and facilitate training opportunities for faculty and staff and for posting college policies and procedures related to information technology.
3c. Migrate the current administrative computing system (IPPS) to the Computer Information System (CIS) known as Colleague.
3d. Create a networking and wide area network for the North Campus.
3e. Populate the North Campus with the required computer equipment and peripherals.
3f. Ensure the Help Desk is always manned to handle urgent calls more expeditiously, provide feedback on continuing Help Desk issues and create a "virtual suggestion box" on the CFCC Intranet.
3g. Implement the various phases of the Computer Information System (CIS) project:
3h. Pursue on-line and telephone credit card registration for continuing education classes.
3i. The Personnel Office will plan for the implementation of the Personnel Module of the Computer Information System (CIS) project by attending training sessions and entering CFCC data in the testing modules.
4. Enhance the teaching and learning process through the provision of adequate, up-to-date equipment and learning resources that are accessible to users and in formats consistent with prevailing technologies suitable to the college's needs and goals.
4a. Develop a Bibliographic Instruction program that insures every CFCC student has access to adequate instruction in the use of library and information resources.
4b. LRC will publicize and schedule open classes throughout the year in the use of the library catalog, NC Live and other web databases on the student computer toolbar.
4c. Update the entire library reference print collection during summer, 2002.
4d. Update the Horizon library automation software from version 5.3 to 7.2 and train all LRC staff in the use of the new software.
4e. Provide a home base for Horizon software training for the NCLITN Library Consortium, whose membership includes Guilford Technical Community College, Davidson Community College, Carteret Community College, and Cape Fear Community College.
4f. Transfer LRC staff, collections and resources to the North Campus and set-up for opening day.
4g. Establish procedures for routing serials and the handling of specialized library materials to the North Campus.
4i. Automate serials check-in, acquisitions and the circulation of the LRC Reserve Collection.
4j. Open the Television/Video Studio to offer a film and video production program, access to digitized media collections and recording of classroom and college-wide activities.
4k. Provide the North Campus classrooms with equipment needed for multimedia presentations.
4k. Begin basic Graphics Production services for faculty and staff at the Downtown and North Campuses.
4l. Pursue development of specifications for the replacement of the Dan Moore research vessel.
5. Provide increased access to educational opportunities through distance learning.
5a. Increase distance education arts and sciences course offerings.
5b. Extend online learning lab tutoring service to all students enrolled in English, math, biology, chemistry, and accounting courses.
5c. Implement online advising for college transfer students.
5d. Provide students Internet access to the interactive Psychological Service Bureau (PSB) examination study guide to help prospective Associate Degree Nursing, Practical Nursing, Dental Assisting, Dental Hygiene, Radiography, and Sonography students prepare for the PSB entrance examination.
5e. Design online orientations for distance education courses.
5f. Form distance education subcommittees to address student evaluation forms and peer review of online courses.
5g. Compare student performance in traditional courses with student performance in distance education courses with emphasis on grades and retention.
5h. Provide training for distance education students to access PRAXIS I to help prepare prospective education majors for the reading, writing, and math entrance exams to the UNC system.
5i. Increase by 20% the number of occupational extension workforce development online classes.
5j. Increase the number of Business Department curriculum courses offered online.
6. Strengthen partnerships with business and industry, public schools, universities and others that are mutually beneficial and that maximize resources in meeting the educational needs of the service area.
6a. Expand the Huskins Bill program in Criminal Justice Technology to more high schools in the service area.
6b. Work with the University of North Carolina at Wilmington to develop a means that will allow Cape Fear Community College Paralegal graduates to complete a four-year degree.
6c. Continuing education will work with local "grass roots" literacy groups and agencies such as the Department of Social Services and the Wilmington Housing Authority to increase literacy education in the service area by 20%.
7. Provide a comprehensive program of student development services that assist students in achieving their goals including appropriate placement in courses and curricula, financial assistance, counseling and advisement, career guidance, and student activities and athletics.
7a. Research and prepare application for a federal TRIO Grant to fund academic support services for low-income, first generation students and students with disabilities to increase their academic skills, retention and graduation rates and, as appropriate, facilitate entrance into four-year colleges.
7b. Arts and Sciences will explore ways to improve student retention by (a) developing a new Study Skills course (ACA 090) for a control group of 40 students enrolled together in English 075 and Math 060 and compare their success with students enrolled in English 075 and Math 060 but not ACS 090, (b) track grades of No Credit (NC) and Withdrew Passing (WC) and compare to last year to determine what happens to the students earning NCs and WPs , (C) offer voluntary Supplemental Instruction (SI) study groups to students enrolled in courses with high attrition rates and compare success with students not receiving SI, and (d) target students in college level courses who do not have skills necessary for success and form Accelerated Learning Groups (ALG) for them, comparing their success to students not in an ALG.
7c. Establish an interactive website within Career and Testing Services web pages for students to post resumes and for potential employers to locate and find employees best suited for their openings.
7d. Explore the implementation of an alternative placement test, ACCUPLACER, in lieu of, or in addition to the current ASSET placement test for the purpose of improving the accuracy and validity of student placement in appropriate courses.
7e. Counselors will strive to streamline the selective admissions process for Nursing and new Allied Health applicants by utilizing existing technologies to create a database for point calculations and reporting.
7f. Provide 'at risk' students with a variety of proactive intervention activities to help decrease the number of CFCC students on academic probation.
7g. Survey CFCC students to determine the 'cost of attendance' or a reasonable estimate of expense students encounter while attending CFCC to assist the Financial Aid Office in developing student budgets.
7h. Develop a Student Customer Satisfaction Survey and administer Spring 2003 to gather student feedback to be used for improving student development services.
7i. Re-organize CFCC staff recruiting responsibilities and the recruiting calendar for 2002-2003 to accommodate the loss of the Director of Enrollment Management position.
7j. Develop proposal and receive approval to offer an additional intramural sport at CFCC.
7k. Evaluate the need for an additional women's sport at CFCC for 2003-2004 to balance gender in CFCC's athletic programs and meet Title IX gender equality regulations.
7l. Re-evaluate the current student activities schedule and staff responsibilities for the Downtown and North Campuses in order to provide students at both campuses comparable student activities and social events.
7m. Develop an academic monitoring system for student athletes to help them balance academics and athletics and prevent ineligibility.
7n. Research and evaluate an academic support program through the CFCC learning lab for CFCC student athletes to improve retention and eligibility status.
8. Cultivate an excellent, highly qualified faculty and staff through recruitment, retention, recognition and professional development.
8a. Require new faculty teaching distance education courses to enroll in a distance education course.
8b. Provide more training for faculty in the use of SmartCarts.
8c. Develop and distribute an English Department Handbook and revise the Developmental English and Reading Handbook to assist new and part-time faculty with course development and understanding of course content.
8d. Develop a teaching unit on plagiarism for instructors outside the English Department and conduct workshops for faculty on this topic.
8f. Obtain College Reading and Learning Association certification for Cape Fear Community College learning lab tutors based on nationally developed standards.
8g. The CFCC Employee Evaluation Task Force Committee will complete its work and seek approval on six recommendations for improving employee performance evaluations.
9. Promote diversity at all levels of the college and maintain a diverse faculty, staff and student body that reflect the college service area.
9a. The Small Business Center will target meeting the business start-up needs for the local Latino community.
9b. Strive to improve employee diversity in several targeted occupational categories based on local area civilian labor force data and census data.
9c. Promote and support faculty, staff and student diversity through efforts of the CFCC Diversity Committee.
10. Effectively manage the college's fiscal resources and seek external funding through grants and donations to support the mission of the college.
10a. Maintain fiscal integrity by reviewing and strengthening internal controls and receiving a "clean audit" for fiscal year 2002-2003.
10b. Complete implementation of the Strategic Planning On Line (SPOL) Budget Module, refine the SPOL budget reports and establish a methodology for downloading financial data into SPOL.
10c. Review and possibly implement E-Procurement and purchase new software systems for package tracking and processing bulk mail.
10d. Perform capitalization and recalculation of the value of CFCC fixed assets including depreciation.
10e. Plan and implement system of departmental box numbers for college correspondence and interoffice mail.
10f. Purchase a point-of-sale textbook management system, strengthen accounting and inventory controls and improve customer service for the CFCC bookstore.
10g. Provide business office, shipping and receiving, bookstore, computer technical support and parking services for the North Campus.
10h. Compile and publish a comprehensive manual for the Resource Development Office to include all policies and procedures and fundraising programs and events.
10i. Develop and publish a CFCC Foundation Board Members Handbook.
10j. Increase all endowed scholarships to a minimum of $15,000 and limit the completion of an endowed scholarship to no more than five years.
10k. Develop a faculty and staff 'Grant Consent Form and Checklist' to be used to initiate the grant application process and collect signatures for approval.
10l. To help cultivate new donor relationships, implement a fundraising activity to have 'Lunch with the President' at "Our Place" at the Downtown Campus.
10m. Generate a larger fund balance in the Continuing Education Community Service/Self-Supporting program to cushion itself through difficult budget situations and supporting large contracts.
10n. Implement cost cutting measures and seek possible alternative sources of funding for Marine Technology to meet an anticipated $250,000 (45%) cut in vessel operations.
11. Strengthen and refine the college's continuous improvement process to ensure institutional effectiveness and public accountability.
11a. Maintain the Institutional Effectiveness web page to communicate current and up-to-date information to faculty, staff and the public.
11b. Upgrade the Strategic Planning On Line (SPOL) software to a "third generation" version utilizing graphics to make the system more user friendly and instructive.
11b. Develop a budget module for Strategic Planning On Line (SPOL) to link planning and budgeting, test the budget module and, train SPOL users prior to implementation spring 2003.
12. Foster and maintain a positive public image of the college and effectively promote college services and programs to the community.
12a. Increase awareness of CFCC to prospective students through the production of a promotional video advertising curriculum programs.
12b. Target low-enrollment programs and determine best methods of promotion to help increase enrollment.
12c. Create higher quality publications in-house and eliminate hand collating of printed materials with purchase of a two-color press and collating machine.
12d. Increase efficiency of print and copy services by developing procedures for online requests for standard supplies such as letterhead, envelopes, calling cards, and repeat jobs.
12e. Improve communications about the range of CFCC Career and Testing Services available to current/future students and the general public by expanding the Career and Testing website to include more detail on career services, career exploration and employment opportunities and providing links to information on creating resumes, interviewing and obtaining employment.
12f. Develop an annual calendar of student activities and establish an advertising schedule so that CFCC students receive current up-to-date information through the Sea Devil Newsletter, CFCC Athletic website, local newspapers, and the media.
12g. Counselors will promote the college to local high school students and maintain an on-going relationship between potential students, parents and CFCC through regularly scheduled visits to the high schools, implementing 'Career Cluster Days', hosting middle school 'Counselor Days' on campus, conducting workshops on college and career planning, hosting fall workshop for parents and students on Dual Enrollment, Huskins and CFCC admissions requirements and identifying home schools in the service area.
12h. To help publicize the CFCC Foundation, Inc. in the community, literature will be placed in strategic locations such as nursing homes, rest homes and retirement centers to encourage residents to consider CFCC in their estate planning.
13. Enhance internal communication among faculty, staff and students.
13a. The Office of Career and Testing Services and Phi Theta Kappa will promote and advertise a new interactive web site for students to post resumes and for potential employers to locate employees.
13b. Develop a Financial Aid Policy and Procedures Manual for communicating guidelines for each financial aid procedure to faculty and staff.
13c. Student Development will provide an overview of the legal requirements and restrictions mandated by the Federal Right to Privacy Act (FERPA) to faculty and staff through a workshop during Fall 2002 In-Service and through training during new faculty orientation each semester hosted by academic deans.
13d. Increase the amount of financial aid information on the CFCC website to provide prospective students easy access to critical information such as application deadlines.
13e. Personnel and Public Information will collaborate to update the 'New Employee Orientation' video in an effort to improve professional appearance and include more departments, building changes, and other information helpful to new employees.
College Goals approved by the CFCC Board of Trustees March 28, 2001.
Adopted by College Council June 12, 2001
Return to the Institutional Effectiveness Main Menu