1. Deliver quality programs and effective instruction that result in students achieving identified learning outcomes.
1a. Create an Information Technology Department to include the Computer Engineering Technology, Computer Information Systems, Cisco, and Network Administration and Support curriculum programs.
1b. Beginning fall 2003, offer Network and Administrative Support and Electronic Commerce associate degree programs and Marine Propulsion Systems and Film and Video Production diploma programs.
1c. Secure a full-time faculty position fall 2003 to support a Film and Video Production associate degree program.
1d. Complete the application process for a Surgery Technology associate degree program.
1e. Incorporate related electronic commerce courses as electives in Cape Fear Community College associate degree programs and consider developing additional diploma programs.
1f. Begin the process of obtaining accreditation for the Sonography program with the Commission on Accreditation of Allied Health Education Programs (CAAHEP).
1g. Maintain high student pass rates on the licensure and certification examinations for vocational and technical programs.
1h. Increase course offerings in the Early Childhood Education program to assist the local public schools in fulfilling mandates for the education of teacher assistants.
1i. Apply for the highest possible 5-Star rating with the State Division of Child Development for the Cape Fear Community College Child Development Center.
1j. Examine the latest technology available for each program in the Engineering Department and take steps to ensure the technology used in the curricula is the most current and up-to-date.
1k. Expand the Engineering Department’s renewable energy project to provide students with the very latest technology and the opportunity to work hands-on with fuel cells, photovoltaic panels and wind generators.
1l. Develop an online self-quiz to help CFCC college transfer students assess their understanding of the college’s online advising website, the Statewide Comprehensive Articulation Agreement and the transfer agreement with UNCW.
1m. In a joint effort with University of North Carolina at Wilmington (UNCW), develop and administer a survey to CFCC college transfer graduates who subsequently enroll at UNCW for the purpose of collecting their opinions about their transfer experience, academic preparedness for transfer and the quality of instruction received at UNCW as compared to CFCC.
1n. Conduct a joint workshop for CFCC arts and sciences faculty and UNCW faculty who teach basic studies core courses to share materials and assess course content to ensure they are parallel.
1o. Assess the minimum oral competency requirements for students enrolled in the communications core courses, assess students’ writing proficiency in English 111 courses, and assess students’ understanding of three major sociological concepts in Sociology 210 courses.
1p. Increase the number of college transfer courses to provide students a greater variety of choices and to prepare students for their respective majors by adding eight new music, ten new art, and five new drama courses to the Humanities and Fine Arts Department. In addition, a new anthropology course, history course and psychology course will be added to the Social Behavioral /Sciences Department and a new biology course and physical education course will be added to the Math, Science and Physical Education Department.
1q. Review program standards for drama and art pre-major programs and propose changes to the Statewide Transfer Advisory Committee to better prepare students for transfer as art and drama majors to East Carolina University and the University of North Carolina at Wilmington.
1r. Explore establishing a one-credit hour library instruction course for college transfer students to increase their proficiency in utilizing the CFCC library.
1s. Develop and implement high profile student projects such as the Remote Operated Vehicle (ROV) and solar housing design initiatives to exhibit in the community to showcase CFCC engineering programs and the learning opportunities available to students.
1t. Plan and implement a fifth Firefighter Seminar and a Fire Fighter Cadet Academy through the Continuing Education Department to meet emergency services certification training requirements as a result of increasing national security alerts.
1u. Determine the feasibility of offering a Personal Care Assistant (PCA) course through Continuing Education to help meet the demand for more entry-level adult care providers in the service area.
1v. Increase the number of hours for the Pender County Nurse Aide I & II programs from 160 to 192 hours to prepare skilled nurses aides for the workplace.
1w. Develop and implement a Continuing Education non-credit skilled trades certificate program in Electricity and Plumbing to provide students a short-term training option and to increase the local pool of skilled tradespersons.
1x. Develop and implement a Project Management curriculum that will be the first of its kind offered in a North Carolina community college to help meet an immediate need for skilled and experienced project managers for local industry.
1y. Increase the variety of training for Small Business Center clients by offering a minimum of two new occupational extension courses each semester to help improve the success rate for start-up and existing businesses.
1z. Design a subject specific compensatory education course to help increase the independence and employability skills of students enrolled in the Compensatory Education program.
1aa. Actively market the Compensatory Education program to increase enrollment by 10% and provide services not readily available in the area for adults with developmental disabilities.
1bb. Develop and implement two on-site workforce literacy classes for Adult Basic Education (ABE) and GED students to upgrade their basic skills to remain employed or promoted.
2. Provide adequate facilities to support the rapid growth of the college and improve the maintenance, safety, and security of all campuses.
2a. Dredge the Cape Fear Community College basin and replace the college’s boat ramp to provide on-campus launch instruction for Marine Technology students.
2b. Continue preparations to move Computer Engineering, Mechanical Engineering, Machining Technology, Welding, Electrical/Electronics Engineering, Instrumentation and Electronics Engineering to the second building to be constructed on the North Campus.
2c. Begin discussions with faculty and staff to develop plans for a third building to be constructed at the North Campus.
2d. Business Services and Maintenance will work together to upgrade and improve parking facilities for faculty, staff, students, and visitors.
2e. Provide assigned parking spaces for North Campus employees once Lot NA-1 is numbered.
2f. Expand parking at the Downtown Campus with the addition of 40 spaces to Parking Lot R located behind the Schwartz Center and expand parking at the North Campus with the addition of 233 spaces.
2g. Reactivate the Student Government Association’s “Campus Improvement Project” to continue the tradition of the CFCC graduating class donating a permanent gift to the college to enhance campus grounds and/or facilities.
2h. Install a new chiller and boiler in the McLeod Building with automation controls in a central location.
2i. Install a new 10-ton air conditioning system for Computer Services to protect the college’s network electronics.
2j. Institutional Services will work with the architects and contractors to complete the McLeod Building elevator tower project on schedule.
2k Receive bids, award the contract and begin construction of a second building on the North Campus.
2l. Upgrade equipment and make cosmetic improvements to the welding program shop located in the ‘W’ building.
3. Incorporate the appropriate use of technology for students, faculty and staff and provide training in accessing and applying the technology.
3a. Provide introductory Geographic Information System (GIS) software use and applications experience for Marine Technology students.
3b. Provide access to Smart Carts in all vocational classes.
3c. Increase usage of the Technology Training Center for professional development and training classes for faculty and staff.
3d. Successfully manage the new College Information Systems (CIS) project by coordinating training and information distribution campus-wide, holding weekly meetings to evaluate, plan, and coordinate the necessary steps for implementation and attend project manager meetings and participate in weekly conference calls.
3e. The Learning Resource Center staff will research, evaluate, and recommend ways for faculty and staff to utilize the new Media Distribution System.
3f. Maintain the college’s network with sufficient speed and capacity by converting the Downtown Campus network to run on a single protocol, lP (Internet Protocol) and separate the network into logical segments.
3g. Ensure reliability of network services by moving GroupWise to a new and more powerful server and upgrade GroupWise to version 6.
3h. Upgrade the Novell Operating System on the network servers to version 6.
3i. Continue to implement the new College Information System by continuing data conversions and testing for the student applications, replacing the current document imaging system with Open Text and installing and configuring a server for the new Electronic Commerce program.
3j. Protect computing assets with an anti-virus e-mail server and install an e-mail software program to filter for SPAM and viruses.
3k. Improve computer services by manning the HelpDesk at all times, upgrading the Blackboard server, redesigning the college web site and upgrading the website server.
3l. Prepare Basic Skills Department for conversion to the new College Information System by improving the security and the accuracy of records handled by the department.
4. Enhance the teaching and learning process through the provision of adequate, up-to-date equipment and learning resources that are accessible to users and in formats consistent with prevailing technologies suitable to the college’s needs and goals.
4a. Provide Smart Board technology in the Learning Resource Center bibliographic instruction classroom.
4b. Enhance the Learning Resource Center web page by providing current and subject-specific links.
4c. Complete an automated inventory of all holdings of the Downtown Learning Resource Center (LRC) collection.
4d. Automate LRC acquisitions and serials sections with the Horizon software and train the staff in the use of these products.
4e. Establish guidelines for services provided by the college’s new television studio that will be used for instructional, documentary, promotional and distance education productions.
4f. Provide basic graphics production services through the CFCC Media Center.
4g. Implement a color reproduction service in the Learning Resource Center for library users.
4h. The Learning Resource Center will promote and market the Bibliographic Instruction Classroom to departments and faculty who have not previously utilized this facility for instruction.
4i. Equip the Media Center with the newest media production equipment and software for delivering quality instruction.
4j. Increase the North Campus library print collection by 10% to support the curriculum programs and general education courses offered at the North Campus.
5. Provide increased access to educational opportunities through distance learning.
5a. Review the college’s compliance with the standards for distance education programs and support services required for accreditation with the Southern Association of Colleges Schools, Commission on Colleges.
5b. Develop and offer online courses in General Biology I, Introduction to Chemistry, Introduction to Literature and Fit and Well for Life to complete the curriculum for an online Associate in Arts degree program.
5c. Provide training for faculty and instructional support staff in developing hybrid instruction by learning to transition from traditional classroom instruction to teaching portions of the course content online.
5d. Expand the number of Business Department curriculum courses offered online to increase student access and to support the development of an online associate degree business program for the future.
5e. Make distance education websites compliant with the Americans with Disabilities Act (ADA) and provide training to distance education faculty and instructional support staff regarding ADA requirements.
5f. Implement an ‘Online Course Peer Review Guide’ for distance education to help faculty assess the quality of distance education courses and instruction.
5g. Design and implement procedures to track the academic performance of students enrolled in distance education courses for comparison with the performance of students enrolled in the same courses taught in a traditional classroom setting.
5h. Develop an operations manual for distance education faculty and instructional support staff that includes distance education policies, procedures, and the roles and responsibilities of all involved with distance education initiatives.
6. Strengthen partnerships with business and industry, public schools, universities and others that are mutually beneficial and that maximize resources in meeting the educational needs of the service area.
6a. Create a new faculty position with responsibilities for oversight and management of the Huskins Bill and Co-operative Education programs.
6b. Offer Huskins courses in Criminal Justice Technology to all four of the New Hanover County high schools and the two high schools in Pender County.
6c. Provide a cosmetology instructor and offer Huskins cosmetology classes for Topsail High School once the high school completes construction of a cosmetology clinical facility.
6d. Due to the increasing number of home-schooled students enrolling in Cape Fear Community College, identify home school associations in New Hanover and Pender Counties to share information about the college’s dual enrollment program to provide home-schooled students access to information already provided to local public school students.
6e. Offer the required courses for an associate degree in Criminal Justice Technology at the Burgaw Campus.
6f. Establish a transfer agreements between University of North Carolina at Wilmington (UNCW) History, Sociology and Political Science departments and the Cape Fear Community College Paralegal program that would allow UNCW to accept Cape Fear Community College graduates’ transfer credits towards a four-year degree.
6g. Work with the New Hanover County Public Library and the UNCW Randall Library in cooperative library projects.
6h. Increase access to Small Business Center services for clients located in Pender County to encourage and support sustainable business growth.
6i. Restructure the college’s JobLink Center from a comprehensive program of training and services for clients to a non-comprehensive program with a single focus on training.
7. Provide a comprehensive program of student development services that assist students in achieving their goals including appropriate placement in courses and curricula, financial assistance, counseling and advisement, career guidance, and student activities and athletics.
7a. Develop and implement an academic support program for student athletes to foster academic success and improve retention and eligibility status.
7b. Test the Internet based ACCUPLACER Placement Test with a control group of students for comparison with the ASSET Placement Test to determine the instrument with the highest student placement accuracy rate.
7c. Develop resources and printed materials for students seeking information from the Career and Testing Services Office on career options, employment outlook, and entry-level salaries in elected occupations.
7d. Improve academic advising in the Allied Health Advising Center by training advisors on a semester basis.
7e. Assess student satisfaction with recruiting and admissions services and, based on assessment results, implement steps to improve those services.
7f. Increase enrollment by restructuring recruiting efforts, expanding target groups and maximizing the results of recruiting visits in high schools and during community events.
7g. Assess reasons students withdraw early from the college and implement procedures to improve retention.
7h. Compile up-to-date information about community referral agencies and establish rapport with the personnel at each agency to aid CFCC counselors in making immediate referrals for CFCC students in emergency situations.
7i. Collect student input for new student activities and social events comparable to those at the Downtown Campus and implement at the North Campus for 2003-2004.
7j. Working with the CFCC Foundation, develop a fund raising program to provide more opportunities for athletic scholarships that meet college and National Junior College Athletic Association (NJCAA) standards.
8. Cultivate an excellent, highly qualified faculty and staff through recruitment, retention, recognition and professional development.
8a. Establish a Learning Resource Center Technician position to provide technical support for circulation and media services at both the Downtown Campus and the North Campus.
8b. To address the high turnover rate of English as A Second Language instructors, develop a common course outline for the ESL program to provide standardization of instruction and a template for new instructors to follow.
8c. Provide more opportunities for interaction between the CFCC Foundation Board of Directors, Board of Trustees, faculty, staff and students.
8d. The Personnel Office, working with the college Evaluation Task Force, will review the results of the new personnel evaluation system piloted in all departments during 2002-2003 and recommend revisions as needed to the President and College Council for approval.
8e. Research the feasibility of using the Bluebird Document Imaging System to maintain personnel records, simplify records management and decrease the need for additional space in the Personnel Office.
8f. Develop a Worker’s Compensation Handbook for distribution to all Cape Fear Community College employees by the Personnel Office.
8g. Offer a workshop in bulk mail preparation to department personnel responsible for handling mail.
9. Promote diversity at all levels of the college and maintain a diverse faculty, staff and student body that reflects the college service area.
9a. Increase the number of scholarships for students with disabilities by securing additional funds specific to this purpose from various donors.
9b. Increase awareness of Cape Fear Community College to the local minority population through a series of radio programs promoting the college on stations Kiss 94.1 and Coast 97 which both target the African-American audience.
9c. The Compensatory Education program of the Basic Skills Department will provide new educational experiences for students with cognitive disabilities through training in job acquisition and career exploration, including job-shadowing opportunities.
9d. Curriculum programs will actively seek diversity in the membership of all advisory committees.
9e. Arts and sciences faculty teaching distance education courses will receive training on making their instructional websites compliant with ADA requirements to better accommodate students with disabilities.
9f. Faculty, staff and student diversity will be promoted annually through efforts of the Cape Fear Community College Diversity Committee.
10. Effectively manage the college’s fiscal resources and seek external funding through grants and donations to support the mission of the college.
10a. Manage the college financial resources effectively and in accordance with projected budget reductions.
10b. Maintain financial integrity by reviewing and strengthening internal controls, streamlining financial processes, improving accountability and receiving a “clean” financial audit for 2002-03.
10c. Implement the budget management module in the financial application and the position budgeting module in the human resources application of the new College Information System.
10d. Determine the feasibility of implementing electronic procurement to bring CFCC online with the state’s electronic procurement system which would provide a cost savings to the college and access to a network of approved vendors.
10e. Implement a process for purchasing by electronic requisitioning through the new College Information System.
10f. Upgrade the bar code scanning equipment used in performing equipment inventories to provide CFCC the ability to print bar code labels in-house.
10g. Continue with the establishment of the North Campus Bookstore, maintain an up-to-date inventory and minimize costs to reduce book price margins to financially benefit students.
10h. Purchase software for processing bulk mail and implement new bulk mail postal requirements.
10i. Reorganize the college central store and determine the feasibility of implementing the new College Computer Information System’s central store inventory module.
10j. Establish a list of priorities for college programs, faculty, staff and students that can be supported by the CFCC Foundation.
10k. Secure private underwriting for ongoing Foundation projects, such as Merit Scholarships and Faculty/Staff Mini-Grants.
10l. Plan and initiate a $10 million endowment campaign for scholarships, faculty/staff projects and other priorities as designated by the Foundation Board of Directors with input from the faculty and staff.
10m. Initiate a planned giving program through the assistance of professionals in the field.
10n. Conduct a more compact annual fund drive using a greater number of community volunteers over a shorter period of time.
10o. Create an internal “shadow accounting system” to parallel the management of Foundation funds by the Business Office.
11. Strengthen and refine the college’s continuous improvement process to ensure institutional effectiveness and public accountability.
11a. Streamline and clarify the paperwork process by developing a manual of procedures for all Continuing Education contract writers to improve accuracy and ensure no audit exceptions or concerns.
11b. Implement a set of practice audits each semester in the Continuing Education Department to ensure accountability measures are in place that will result in no audit exceptions or concerns for the department.
11c. Review and update the mission and purpose statements for the Continuing Education Department and its programs for relevancy to the college mission and goals.
11d. Develop an internal manual for the Basic Skills Department to familiarize instructors with reporting requirements and guidelines to improve the accuracy of records and ensure no audit exceptions or concerns for the coming year.
11e. Increase awareness and understanding of the college’s continuous quality improvement (IE) planning process campus-wide through a series of comprehensive departmental workshops during 2003-2004 specifically targeting new employees.
11f. Provide a means for planning unit managers to develop annual budget objectives using the college Planning Online System by implementing an enhanced third generation version of the system that includes a new budget module.
11g. Complete preparations for implementing the budget module for the college’s Planning Online System by redefining the budget planning units and designing budget reports for the system.
11h. In preparation for the college’s upcoming reaffirmation of accreditation by the Southern Association of Colleges and Schools (SACS) in 2006, familiarize faculty and staff with the new Principles of Accreditation and the major changes to the SACS accreditation review process effective January 2003.
11i. Provide research support for the new program review process to be implemented 2003-2004 by working with lead instructors and instructional deans to collect and compile program data and produce program review committee reports.
11j. Redesign the Faculty and Staff Survey and administer spring 2004 in an effort to improve its use in evaluating the college’s educational support services.
11k. Update and redesign the online CFCC FACT BOOK making it easier for users to navigate and locate information.
11l. Develop a program to calculate projected enrollment, FTE and the square feet of academic space per FTE student that is needed to plan for the future development of the college.
12. Foster and maintain a positive public image of the college and effectively promote college services and programs to the community.
12a. In partnership with the Wilmington Housing Authority (WHA), the Carpentry and Electrical/Electronics Technology programs will help construct low-income housing in the community.
12b. Publish a Learning Resource Center in-house newsletter and submit information about the CFCC Learning Resource Center’s programs and services to other library publications and groups.
12c. Begin producing 4-color processing print jobs in-house to improve the appearance and quality of publications.
12d. Develop and present programs to parents of middle school students in New Hanover and Pender Counties regarding Cape Fear Community College’s financial aid services and how to prepare for college.
12e. Develop and publish an annual calendar of student activities and athletic events to advertise these activities to the faculty, staff and student body.
12f. Add three new members to the Foundation Board of Directors to fill vacant positions.
12g. Provide professional development opportunities for the Foundation Board of Directors.
12h. Utilize the student Ambassadors more effectively and actively in a myriad of Foundation and campus events.
12i. Increase public awareness of the college, its people and its programs through a targeted marketing and awareness campaign.
12j. Produce a new college promotional video to increase awareness of programs and educational opportunities to prospective students.
12k. Re-design the Cape fear Community College website to make it more attractive and easier for visitors to navigate.
12l. Produce a monthly television program to broadcast on the Learning Network that highlights current and upcoming events, programs and people at Cape Fear Community College.
12m. Develop and implement a comprehensive marketing strategy for the Small Business Center programs and services targeting area business owners and entrepreneurs.
12n. Move the operations of the Continuing Education Resource Development (HRD) program from Basic Skills to the Small Business Center (SBC) to broaden the scope of the SBC and more effectively market HRD classes and services to local business and industry.
13. Enhance internal communication among faculty, staff and students.
13a. Implement the new Internet software for Veterans Education Benefits and train staff in its use.
13b. Provide a concise overview of the legal requirements and restrictions mandated by the Federal Right to Privacy Act (FERPA) to all faculty and staff through fall in-service workshops, new employee orientations and printed materials to ensure compliance with the provisions of FERPA.
13c. Provide an in-service workshop for faculty on the proper methods for completing course attendance and withdrawal rosters to improve the accuracy of information used to generate FTE reports.
13d. Implement and maintain a broadcast-quality video messaging system at the Downtown Campus to inform students of upcoming events, important dates and other information.
13e. Create a new and consolidated printing and photocopy work order request form and work with Computer Services to provide online access to the form.
13f. Implement a printing services “customer feedback” system to gather input from faculty and staff on ideas for improving current services and for developing new services not currently available.
13g. Develop a year-end report of self-supporting activities describing community events and seminars offered by the Continuing Education Department to keep faculty and staff better informed of offerings and generate ideas for future self-supporting classes.
CFCC 2001-2005 Goals approved by the CFCC Board of Trustees March 28, 2001.
Planning Priorities for FY 2003-2004 approved by College Council July 9, 2003.
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