Cape Fear Community College

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Resolving Invalid HTML Errors

Using the Markup Validation Feature

OMG! What does this message mean?

Some of you will notice an invalid html error message, such as the one below, in parts of your courses that were migrated from Blackboard 7.3 to our new version. Although you might not be able to view your content as expected, rest easy; while there is likely a bit of a coding problem, the content is probably there and can be restored.
invalid html error message

Why did this happen to me?

The reason for this error is usually due to copying and pasting bad code, often from Word or similar applications. It is always preferable to type directly into the text editor in Blackboard since word processing programs generally have a lot of backend code that can be problematic.

How do I fix it?

There is a good likelihood that this problem can be resolved with a built-in feature of Blackboard 9.1, called Markup Validation. This brief tutorial will explain how to use this tool to repair your code (and make it visible). It's easy.

  1. Select the chevron arrow to view the menu for the problem item.
    chevron arrows next to problem item
  2. Choose the "Edit" link.
    edit menu item
  3. Click the Markup Validation tool, which looks like a green checkmark in between less than and greater than symbols.
    markup validation tool in text editor
  4. You might receive a Markup Validation Report. You can close this window by selecting the "X" in the upper right corner.
    validation error report window
  5. Submit your changes by selecting the Submit button at the bottom or top of the page.
    submit button
  6. Finally, return to the item in your course to verify that code has been repaired and the item can be viewed.