Course Title: Hardware/Software Support
Instructor: Keith Wilson
Course Number: CTS 120  
Room: NB-227  (Applied Technologies)
Hours: Class 2, Lab 3  Phone: 362-7177
Credit: 3 Semester Hours  E-mail:

Link to Outline

( I am not teaching this class this semester )

Prerequisites:    CIS 110 or 111

Corequisites:     None

Required Text

Course Description:
            This course covers the basic hardware of a personal computer, including installation, operations and interactions with software. Topics include component identification, memory-system, peripheral installation and configuration, preventive maintenance, hardware diagnostics/repair, installation and optimization of system software, commercial programs, system configuration, and device-drivers.  Upon completion, students should be able to select appropriate computer equipment and software, upgrade/maintain existing   equipment and software, and troubleshoot/repair non-functioning personal computers. 

Course Objectives:  Students will learn about and practice the following topics: