Title: Hardware/Software Support
||Instructor: Keith Wilson|
Number: CTS 120 Section N01 Spring 2007
NB-227 (Applied Technologies)
|Hours: Class 2, Lab 3||Phone: 362-7177|
|Credit: 3 Semester Hours||E-mail:
Link to Outline
Prerequisites: CIS 110 or 111
Brooks, Charles. A+
Certification Concepts & Practices Fifth Edition, Marcroft
Supplies: At least a couple of Floppy Disks. A flash drive is also reccommended.
This course covers the basic hardware of a personal computer, including installation, operations and interactions with software. Topics include component identification, memory-system, peripheral installation and configuration, preventive maintenance, hardware diagnostics/repair, installation and optimization of system software, commercial programs, system configuration, and device-drivers. Upon completion, students should be able to select appropriate computer equipment and software, upgrade/maintain existing equipment and software, and troubleshoot/repair non-functioning personal computers.
Course Objectives: Students will learn about and practice the following topics:
|Course Grade Determination:||
||A = 92 - 100||I=Incomplete|
||B = 84 - 91||WP=Withdraw Passing|
|C = 76 - 83||WF=Withdraw Failing|
|Missed tests- makeups allowed.
||D = 68 - 75||NC=discontinued
-- equals 'F'
|F = 0 - 67||(excessive absences)|
If you must withdraw during the semester, make sure you follow the proper sign-out procedures, or you will be given a grade of NC and charged for the class.
Attendance is an
part of good work ethics. See handout.
Computer Engineering Department Computer Use Policy:
Use of laptops or other student computers in Computer Engineering Labs:
use their personal
computers however no student computers will be allowed on the network. There is a wireless access point
available for student use.
We are running a proxy server on our network. This means that all information that you use to log into a site is logged and can be monitored. We will know the time, date, and web site contacted by every computer in every lab. Remember Big Brother is watching you!