IT Services Employee Helpdesk


IT Orientation

IT Services offers a brief IT Orientation which is catered to new employees, but is available to all faculty and staff.  This orientation will cover the basics including the initial login, share drives, email, voicemail setup, wi-fi, printer installation, and much more!  If you are interested in attending, please contact Helpdesk Coordinator, Vicente Waytoti, to setup a date and time. His contact information is or (910) 362-4357.

SmartCart Instructional Video

Need help accessing and using the classroom SmartCarts?  View the video below for some helpful instructions to get you up and running in no time!  You can also view and bookmark the video here.

IT News & Alerts

Self-Help Resources

Submit a Work Order

Latest News and Updates from It Services

Access self help and do-it-your-self resources

Submit a helpdesk ticket

Need To Load a Printer?
Click Here

Having Trouble Logging In?
Retrieve your Username, or Reset Your Password.

Setting Up Email on Your Mobile Device?
Follow These Directions for Your Phone/Mobile Device or Follow These Directions for iPhone/iPad/iTouch Users on How to Set Up Gmail and Calendars on iOS Devices.


A-Building Lobby (Downtown Campus)
NA-2nd Floor Lounge (North Campus)


Monday-Thursday 7:30am-7:30pm
Friday 7:30am-5:00pm

Contact Information

Phone: (910) 362-HELP (4357)

Click Below to Chat Live With the Helpdesk