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Benefits

State Health Plan

State Health Plan website
eBenefits – employee portal (previously called eEnroll)

Have questions? Contact the State Health Plan at 855-859-0966 or email benefits@cfcc.edu

In order to enroll in the State Health Plan, you must be within 30 calendar days of your hire date or must enroll during open enrollment, held in October of each year with a January 1 effective date.

The State Health Plan is administered by Blue Cross, Blue Shield of North Carolina. Employees may choose between two plan options – the 70/30 Plan and the 80/20 Plan. The cost of individual coverage varies depending upon which plan is chosen and if a tobacco wellness premium credit is completed. Employees are responsible for the full cost of dependent premiums. The State Health Plan runs on a calendar year.

Dependent Eligibility Verification: documentation must be submitted online to verify any dependents you cover on your health plan. Eligible Dependents include:

  • Legally married spouse including same and opposite gender spouses
  • Biological child of subscriber under age 26
  • Adopted child under age 26
  • Foster child under age 26
  • Stepchild under age 26
  • Child under age 26 for whom subscriber is court appointed guardian or for whom the plan as reviewed a QMCSO

To make changes to your State Health Plan outside of Annual Open Enrollment, employees must do so within 30 calendar days of a Qualifying Life Event as established by the IRS. Examples of qualifying events include birth, marriage, divorce, loss or gain of other coverage, and death.

Login to eBenefits to:
Enroll in benefits, view your elections for the State Health Plan, make Qualifying Life Event changes, and print/view member ID cards

Visit the State Health Plan website:
for State Health Plan information and resources

New Employee Resources:

For more information visit: https://www.shpnc.org/new-employee-resources

 

Quick Resources:

Plan Rate Sheet – 2018 & 2019

2019 Plan Comparison Chart

2019 80-20 Benefit Booklet

2019 70-30 Benefit Booklet

 

FREQUENTLY ASKED QUESTIONS

Please visit the State Health Plan website for additional information and plan details.

Health Insurance SmartNC

Health Claim denied? If you or someone you know has been denied medical services, contact the North Carolina Department of Insurance’s Health Insurance SmartNC Program.  SmartNC can assist you with:

  • Understanding the appeals process and your rights under NC state law
  • Filing your medical appeal with the State Health Plan
  • Request an external review if your health insurance claim was denied

A Consumer’s Guide to Health Insurance to Appeals and Grievances

For more information visit: www.ncdoi.com/smart

Contact SmartNC:
855-408-1212 (toll free)
919-807-6865 (fax)

Visit SmartNC In-Person at:
North Carolina Department of Insurance
325 N. Salisbury St.
Raleigh, NC 27603

 

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Wilmington Campus
411 North Front Street
Wilmington, NC 28401
(910) 362-7000

North Campus
4500 Blue Clay Road
Castle Hayne, NC 28429
(910) 362-7700

Burgaw Center
100 East Industrial Drive
Burgaw, NC 28425
(910) 362-7900

Hours of Operation
Monday-Friday: 8:00am to 5:00pm

Accessibility Services

Cape Fear Community College does not discriminate on the basis of race, color, national origin, sex, disability, religion, political affiliation or age.