Since the publication of the last CFCC Annual Program Review Report December 1998, the North Carolina State Board of Community Colleges dropped the " Process for Program Review and Program Continuation and Termination" and no longer requires colleges to submit data for each individual curricular program to NCCCS. Instead, the State Board now requires colleges to submit aggregate college level data for 12 legislative mandated performance measures and standards. A detailed description of these measures and standards can be found on the CFCC Intranet under the Institutional Effectiveness menu.
CFCC continues to review each curricular program annually. A description of the CFCC "Annual Program Review Process" follows.
CFCC Annual Program Review Process
1996 - 1997 Through 1999 - 2000
How It Works
Program review is part of CFCC’s institutional effectiveness process and its purpose is to support the continuous improvement of curriculum programs. The process is designed as an annual "desktop audit" for:
- collecting and presenting data to support annual planning and budgeting;
- documenting program strengths and weaknesses and recommendations for improvement and,
- meeting NCCCS program review requirements and SACS Criteria.
- Roles/Responsibilities for the Program Review Process
Program review is a function of instruction, however, the vice president of institutional development is responsible for coordinating the reviews and working closely with the vice president of instruction, deans, department chairs and lead faculty. The process is a collaborative effort. More specifically:
Vice president of instruction, instructional deans, department chairs and faculty:
- confer with the vice president of institutional development to develop a process that meets their needs, provide input and verify data,
- assist with development of surveys and, in some cases, collect data,
- generate the program strengths, weaknesses, recommendations and action plans,
- document use of results for improvement and,
- edit program review outlines and approve final copies.
- administers graduate opinion, graduate employment, early leaver and employer surveys annually and,
- releases results of surveys to the institutional development office, faculty and staff.
Vice President of Institutional Development:
- collects and compiles program data from a wide variety of sources,
- reviews and approves survey design to meet NCCCS criterion,
- prepares surveys on scan forms and assists in scanning surveys,
- prepares drafts of program review outlines and routes to lead faculty, department chairs, instructional deans and vice president of instruction for their further development and approval and,
- publishes final program review reports
- Methods of Review
- Graduating Student Opinion Survey - Annually students who are graduating in May and August complete an "intent to graduate" form. At this time, student development administers a survey to the graduates to collect opinions regarding their satisfaction with college programs and services.
- Graduate Employment Survey - Annually in February the Office of Career and Testing Services mails a survey to students who graduated the preceding May or August to collect information about their employment status, salary, and employer.
- Employer Survey - the Office of Career and Testing Services surveys employers of CFCC graduates to collect their opinions regarding the quality of CFCC graduates. This survey is mailed after the Graduate Employment Survey has been returned and a minimum of six months following the graduates' date of completion. Some allied health programs administer their own employer surveys.
- Early Leaver/Non-Returning Student Survey - This survey is administered by student development annually during fall semester to students who were enrolled the previous fall semester and who did not graduate or return the current fall semester. The purpose of the survey is to collect information about their educational goals, reasons for not returning to CFCC, employment status, and level of satisfaction with college programs and services.
- Program Review Outline
A review outline is prepared and published annually for each curricular program that has had at least one graduating class. A copy of the Annual Program Review publication may be obtained from the Institutional Development Office or the offices of the instructional deans, department chairs and lead instructors. The following are examples of the data included in the program review reports:
- Purpose/description of program
- Annual operating cost (defined as state funds for supplies, travel, salaries, and fringes, equip. repairs, software, service contracts, etc.)
- Annual equipment expenditures (state funds used to purchase equipment)
- Enrollment - annual unduplicated headcount
- Annual FTE (full time equivalency)
- Certification/licensure exam pass rates (if applicable)
- Dates of advisory committee meetings
- Graduate survey results showing reasons for enrolling, if goal(s) were achieved, reasons for not completing educational goals(s).
- Early leaver/non-returning survey results citing reasons for enrolling, if goal(s) were achieved, reasons for not completing educational goal(s)
- Employment status of graduates
- Employer satisfaction with graduates
- Graduate satisfaction with academic program and college
- Early leaver/non-returning student satisfaction with academic program and the college
- Performance of college transfer students
- Status of action plans from previous year
- Current program plans including a list of program strengths, weaknesses, recommendations and action steps for improvement.
Surveys are administered to current and former CFCC students and to the employers of graduates to collect data considered fundamental to the review and evaluation of the college’s programs and services.
- Timeline for Reviews:
The review process is initiated fall semester and completed early in spring semester, however, data is collected throughout the year.
September - October: The vice president of institutional development initiates the process by compiling program data and preparing a draft of the program review outline for each curricula.
November - December: a memorandum (with a copy to the vice president of instruction) and drafts of the program review outlines are forwarded to the respective deans, department chairs and lead faculty. Deans, department chairs and lead faculty develop their outlines and, based on trends and departmental needs, document progress on action plans since the last review and update the strengths, weaknesses, recommendations and action plans for the current year. The review outlines are approved by the deans and the vp of instruction and are returned by the deans to the vice president of institutional development for publication.
January: Final reports are prepared for publication by vice president of institutional development and placed on the CFCC Intranet.
February: Program improvements requiring additional resources should be included in the budget planning process and presented at budget hearings in February.
May - September: Annually, each program updates/prepares a detailed annual plan in Strategic Planning On Line (SPOL) that includes three to five measurable objectives that will help the program and the college meet improvement goals.
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