Full-Time Faculty Comments
Faculty and Staff Survey, Spring, 2002
RESOURCE DEVELOPMENT (FOUNDATION AND GRANTS)
1. Staff is courteous and
helpful.
p1. Pat Hickmon –
enthusiasm, friendly, helpful, supportive.
s1. Fall ’01 semester, Pat Hickmon and her staff
helped me to develop a class project in which the students acted as advocates
for a community organization or as a funding agency. Ms. Hickmon was very generous with her time and expertise. The students enjoyed and appreciated the
time she took with them. This project
was very successful. That the Resource
Development agents are so willing to support and assist in an academic project
says a great deal about their commitment to our students. I commend them and would like to publicly
express my appreciation.
2. Policies and information
about grants and the Foundation are effectively communicated.
v. We need a grant writer –
especially in times of budget crunch.
3. I am aware that the
Foundation supports special faculty and staff projects.
4. I am aware that I can designate my Campus
Fund Drive contribution to any option listed on the giving sheet.
5. I am aware that the Ambassadors are available
to assist faculty & staff on special projects/events.
b. I’ve
heard of them but not sure of their responsibilities to faculty and staff.
g. Didn’t
know they could help with a faculty/departmental project.
INSTITUTIONAL DEVELOPMENT (INSTITUTIONAL EFFECTIVENESS)
6. Staff is courteous and
helpful.
q. Patsy is courteous and
helpful.
7. Requests for services or
information are handled within a reasonable time.
k1. How can Institutional
Effectiveness help faculty?
8 Assistance provided to
departments in planning for institutional effectiveness is satisfactory.
9. The process and procedures for planning and
institutional effectiveness are effectively communicated.
10. I have sufficient
opportunities to be involved in planning in my department.
h1. Sometimes it’s hard
because of student load.
i1. Because of student load
I am unable to be involved in planning.
PUBLIC INFORMATION
11. Staff is courteous and
helpful.
a1. Trixi is wonderful!
12. Requests for public
information services are handled in a reasonable time.
13. I feel CFCC’s programs
and services are effectively promoted to the public.
a. I feel that more emphasis should be placed on
recruiting, especially from high schools for the vocational/technical programs.
It should not be the instructor’s job to recruit.
i. Ads
sometimes imply that all that is required for admission is to show up on registration
day.
14. College publications are
accurate and appealing.
COPY CENTER
15. Staff is courteous and
helpful.
w. Sometimes staff is rude.
s1. Gloria and Eva are very supportive and helpful
no matter what my copy needs. They have
often given me guidance about copying that has saved me time and resources.
16. Copy center requests are
processed in a reasonable time.
o. The copy center does a great job, however I
wish we had something like “express” copying as a service also. If I think of something “creative” the night
before, I would like to be able to pop in to the copy center and get it copied
on the spot. Just a suggestion.
w. Time frame – frequently not ready at requested
time.
l1. Requests for the copy center take too long. Many times I five one week notice – which I
believe is adequate time – not done.
17. Copies are performed
correctly.
s. Too many errors in
copying tests, etc.
v. Often find pages missing
from copies.
w. Incorrect copies
(sometimes)
f1. Big improvement in Copy
Center service over the last year!.
s1. In an effort to save time and resources, I
often request copying that requires additional handling such as cutting copies
in half then drilling holes in either the top or bottom. Gloria and Eva have always been willing to
do whatever meets my needs. Best of
all, they always get it right! On the
rare instance that they were not able to decipher my multiple instructions,
they have called me for clarification.
I truly appreciate their expertise, assistance and support.
PRINT SHOP
18. Staff is courteous and helpful.
19. Printing requests are processed in a
reasonable time.
BUSINESS OFFICE
20. Staff is courteous and
helpful.
v. Notification of phone
system and training schedule wholly unrealistic.
21. Quality of services
provided by the cashier’s window is satisfactory.
p1. It is difficult to get
petty cash. I had to make four trips to
get a receipt reimbursed.
22. The business office
provides adequate and timely budget reports to departments.
v. Would like to access
online (using SS#/code).
23. Final budget allocations
are relayed to department-level personnel.
24. Budget transfers are
clear and made known to the programs involved.
a. The
budget printout is confusing and isn’t presented each month.
25. Payroll services are
adequate to meet my needs.
f1. Direct deposit forms
need to be sent out earlier.
Consistently, I get mine 2-7 days after payday.
p1. Checks like longevity
added to salary increase taxes. Would
be nice to have separate checks.
r1. Is it possible to have the allotments/charity
deductions listed by organization?
Loretta does an outstanding job!!
26. Services for parking are
satisfactory for my needs.
f. Faculty and staff
should not have to pay for parking
q. Parking seems to be a
problem for part-timers.
27. My travel requests are
processed within a reasonable time.
f1. Travel advance money is often not available
prior to a conference, even when advanced approval is given.
PURCHASING/RECEIVING, INVENTORY, MAILROOM
28. Staff is courteous and
helpful.
r. 28 and 32.
Interactions with this department have always been friendly, courteous
and helpful. I made a suggestion on a
product and the suggestion was not only received well, but seemed to be
appreciated.
p1. David Long – great –
efficient, smile.
29. My purchase requisitions
are processed within a reasonable time.
q. It could be faster.
j1. Purchasing has always been understaffed and
overworked. Ann and Sheila are troopers
on their job, they deserve a RAISE!!!
30. Purchasing policies and
procedures are communicated and easy to follow.
31. Inventory procedures are
effectively communicated and easy to follow.
32. Mailroom services are
satisfactory.
v. Turnaround time is too
long
COMPUTER SERVICES
33. Staff is courteous and
helpful.
c. I do not find Computer Services courteous.
They always have a message on and do not return calls. Some problems can wait
and some cannot (guest lecturer who cannot properly adjust equipment). Why
can’t they be like Sears? At least Sears will give you a timeframe for when
they will address your problem (next day, next week, between 1 and 5 etc.). I
never hear anything and when you call again they act like they are being
bothered. Why can’t they email us?
k1. Computer Services is attentive to my needs and
performs an incredible service with minimal personnel.
p1. Staff always there when needed!
r1. 33-36.
Computer Services is understaffed.
In spite of this, their staff are friendly and helpful and do their best
to respond to customer needs.
34. HELP desk calls/requests
for services are handled within a reasonable time.
d. Sometimes when a problem arises and I am not
there when it is getting fixed, a note saying technician was there, had to
order part, will come back to complete would be helpful.
n. Computer HELP desk needs to have a better
response to application software problems/questions than “go take a
course.” Several times, calls left on
HELP desk voice-mail have not been returned.
r. This item seems to have improved since last
year.
s1. I have had a few challenges this semester but
have always been able to count on Computer Services to help me through
them. As often as not, the challenge
arose from my lack of expertise. As a
result, a computer services technician, most often Billy Grier, has had to
decipher my needs and help me work through the challenge. Whenever I have asked for instruction so I
can learn some process, Billy has been willing to provide such instruction,
very patiently, I might add.
Bill Hodder is another technician that has been a major
support this semester from keeping my computer under control to providing
instruction in using the SmartBoard. He
has even taken the time to assist one of my students when the class computer
ate her disc. He was able to not only
retrieve the disc but worked to help save most of her valuable work.
I could not have developed my internet course without the
assistance of Doug Eyman. He is my
advisor, guide, teacher and supporter.
I had to learn the system quickly and Doug stayed by my side, literally,
to help me through the learning curve and he is still there whenever I have a
need or just want to discuss some possible project.
I believe we are very fortunate in the quality of staff
we have in our computer services department.
35. Technical support
provided by computer services is adequate for my needs.
36. Training for the use of
computers and software meets my needs.
INFORMATION TECHNOLOGY
37. Information technology
available at CFCC is adequate to meet the needs of the college.
k. Smart board computers do not have enough
memory. SLOW. Won’t support same power point presentations made in learning
lab.
y. We need computer labs in
each classroom building open for use by students.
38. Replacement of college computers
and software is consistent with current technology.
39. Computer equipment in my
work area is adequate for my needs.
z. Our curriculum (Marine technology) needs a
dedicated computer lab that would allow us to schedule our classes on a first
priority basis. This would allow us to
integrate specialized software into our existing courses.
b1. My computer takes forever to bring up my
e-mail. I was told this is because of
our building location connection.
n1. It would be nice to have more printers and
colored printers.
r1. It would be helpful to have mass storage
installed on instructor/staff computers.
40. Computer software in my work area is
up-to-date and adequate for my needs.
k. Smart board computers need more memory.
o1. I would like to have the opportunity to get
familiar with software my students will run into in businesses (related to what
I teach) even if we don’t offer training in that software. Example:
PeopleSoft and financial analysis software packages. Apparently, it’s not in the department
budget and it’s not authorized to go on my computer, and these software
programs usually require more/bigger/better hardware than I have
available. I can’t teach it or talk
about it or demonstrate it if I can’t even see it.
BOOKSTORE
41. Staff is courteous and
helpful.
g. Too new to tell much (Bookstore).
j. The staff is abrupt and for lack of a better
word -- clueless – especially the manager.
q. 41-43.
There should not be a buy-back day for textbooks in mid-semester! This invites theft or “pawning” your book.
v. Dramatic improvement in quality and
responsiveness. Tough to come in and
clean up mess of botched ordering.
w. Much better!
b1. Tried to get books for a class I was
taking. I had my first day handout with
me, which showed what I needed. The
lady told me the instructor doesn’t know what she’s talking about. I got what the bookstore told me I
needed. It was wrong. The instructor was right, and the materials
I needed weren’t in until the third week of class.
f1. 41-42.
I constantly get reports from students that staff is rude and unwilling
to help. I have, once or twice,
experienced this myself. Weeks into the
semester, I still had not gotten texts I had ordered in October so as to avoid
problems.
42. Required texts and
materials are available for students and classroom use in a reasonable time.
a. Every semester the bookstore has failed to
acquire all of the books I require, even though I put ISBN numbers and contact
persons on my order forms.
b. Miscommunication sometimes happens.
d. I’m sure this will get better next semester.
If there is some way instructors could be notified if books are not in before
semester begins and when they will be expected.
g. Too new to tell much (Bookstore).
i. Text unavailability has been frustrating to
students.
j. Personally, I did not receive my books for
my class until 3 weeks into the program.
It is unacceptable and I hope it was just because there was a transition
going on.
k. Text book was not available when class
started in fall.
r. I suppose the poor performance in this area
is due to this being the first year of operation for this management.
e1. Major problem getting some text. Some as much as a month late.
43. The hours of operation
are satisfactory
g. Too new to tell much
(Bookstore).
FOOD SERVICES
44. Staff is courteous and
helpful.
r. 44-47. I haven’t used Food Services since they
moved.
45. The quality and variety
of food selections are satisfactory.
i. Major improvement with
new facility.
q. We need a food court
approach – burgers or subs, pizza, smoothies, etc.
k1. More vegetables without
cheese sauce.
46. Hours of operation are
satisfactory.
g. Really close at 11:00 am on Friday as per the
PIO events monitor S building, 2nd floor elevator lobby.
47. Maintenance and
cleanliness of the food services area are satisfactory.
HOUSEKEEPING SERVICES
48. Staff is courteous and
helpful.
a. 48-52 Housekeeping in my classroom is
non-existent. I was informed years ago that complaining would only be ignored,
and I was correctly informed. When the contractor was let go and housekeeping
became staff I thought things would change. I was naive. Things have gotten
worse. I am now expected to clean my own office, sweep and mop my classroom,
clean the desks, clean the blackboard and on occasion, empty the trashcans.
Complaining does no good. It just aggravates the department, who in retaliation
do less.
s. 48-52.
The dry-erase boards in the N wing are not correctly cleaned. Please use the correct cleaners.
k1. Housekeeping manager treats staff in rude and
demeaning manner. Supervision of
evening housekeeping is poor. Daytime
housekeeping is attentive to needs of faculty/staff/students.
49. Variety and types of
housekeeping services provided are adequate.
d. 49, 50 Floors are the biggest problem I see.
They need to be immaculate for areas of the college where treatment services
are available. Bathrooms are much improved. The problem with the bathrooms are
the people who use them and not the people who maintain them.
f. Classrooms are not even swept on a nightly
basis. Floors only cleaned one time per
semester. Very little dusting.
e1. Getting better but appearance of the college
still needs attention.
g1. Computers, monitors and computer desks in labs
are never dusted. Housekeeping should
keep up with this better.
r1. 49-50.
All computer labs need to be swept and dusted regularly. Currently, whiteboards are clean and
wastebaskets emptied – only whiteboards should be cleaned with plain water – no
detergent – then buffed dry.
50. Buildings and classrooms are clean and well
kept.
b. Floors
are sometimes dirty.
f. Floors
only cleaned one time per semester.
Very little dusting.
r. 50-52. A definite improvement, especially the
bathrooms.
f1. My classrooms are still often dirty and dusty,
even computer labs. I find myself
cleaning up frequently.
51. Bathrooms are clean and
stocked adequately.
f. Toilets are cleaned but
floors are awful.
n1. Linda does an excellent
job in my area!
o1. Cleaning has improved and maybe the restrooms are
just as over crowded as the buildings are, but they usually smell bad and look
grimy.
52. Overall, housekeeping
services are satisfactory.
f. We have new buildings that are already
becoming run down. May be lack of
supervision.
s1. I truly appreciate the efforts of the
housekeeping services staff. I have
been to many bathrooms throughout this campus and you can tell that someone has
been working hard to maintain them. I
know that in some areas this is a major challenge but the staff person’s efforts
are visible. In my mind, you can tell
the quality of an establishment by how effectively they keep their personal
facilities and ours are kept very well.
My classrooms are kept well considering the amount of traffic
they receive. I have been in classrooms
in other facilities where your shoes scraped with the dirt and sand, but I have
never experienced this situation here.
Again, I believe we are fortunate in the quality of staff we have in our
housekeeping.
FACILITIES MAINTENANCE
53. Staff is courteous and
helpful.
e. Maintenance
staff heads seem to be indifferent to Vocational Department.
i. A
major improvement from the last couple of years.
p1. Phil
Brown and Henry Tootoo – always professional – always helpful – always a smile.
54. Staff responds to
requests for services within a 5-day timeframe.
a. Housekeeping falls under facilities
maintenance. The behavior and job performance exhibited by housekeeping is a
direct reflection on the Director of the Maintenance Department.
e. Seems to be a slow response (or none)
sometimes from Maintenance Department. Also, use of the “CFCC owned” truck
seems to sole property of Maintenance Department and some departments need it
from time to time.
g. Do get an initial response most of the time
(within this 5 day time frame), no follow-up about when work will be initiated,
progress, or continued if stop part way through. MT still awaiting installation of bio lab tables taking up
storage space since last fall. Awaiting
plumbing work – we understand about their ‘freezing machine’ but can’t one be
rented or work contracted out if ours can’t be fixed? Might want to include a question about timeliness of requested
work completion.
t. Five days! That’s way too long when you have an overheated classroom. Some requests require immediate attention so
a class is not cancelled.
v. Many requests ignored entirely. Need feedback form (in-process, prioritized,
etc…) particularly for time sensitive requests.
c1. On October 11, 2001 I submitted a work order
requesting the removal of 3 lab tables in S-209. Removal requires the cap of plumbing and electrical
re-wiring. With the passage of
Christmas break and recently spring break, this work has yet to be
completed. My new lab tables have sat
in shipping and receiving since 10/15/01.
Status of the project is only given upon my prompting. Repeated calls to the maintenance department
go unreturned. During the last IE
retreat _______ intoned, “We hear you,” in reference to the poor maintenance
surveys of 2001. I could not be more
disgusted with the maintenance department and their handling of my request.
e1. Lack of feedback on job status. I was told to e-mail all requests. Then I was told to call because not everyone
reads their e-mail.
j1. Acquiring the maintenance truck for any task
is comparable to getting the Taliban out of the caves – a difficult task.
r1. For routine work requests.
55. Procedures for
requesting services are effectively communicated.
e. Requests
are sometimes “lost” along the way.
56. The buildings and
grounds are maintained in good functional order.
e. Building
and grounds need more preventative maintenance, not just when things break
down.
f. New
buildings are not kept as well as they should be and old buildings just get
shabbier.
i. Smoking
areas are a constant mess.
57. The general appearance
of the college landscape is attractive and neat.
i. Superb landscaping.
k. Trash in flowerbeds in
early morning.
58. Maintenance and upkeep
of college facilities are satisfactory.
e. In
my opinion the maintenance and upkeep of the college is inadequate!
SAFETY AND SECURITY
59. Emergency and evacuation
procedures are adequate.
60. CFCC has a safety plan
that is updated periodically and distributed to employees.
r1. Where is the safety
plan?
61. I know where to go for
first aid services.
b. I
don’t know where to go for first aid services.
r. This
is probably more my fault for not knowing than theirs.
62. Prompt action is taken
when a security or safety problem arises.
v. Emergency response
inadequate and sometimes negligent.
Lawsuit waiting to happen.
f1. Many times I come into the building, security
is not around. I still don’t feel they
can offer adequate protection.
63. Campus security is
satisfactory.
b. There is a high incidence of thievery in the
offices. Many “non-students” hang out here and it is unsafe. Teaching at night
is scary because I must walk to my car alone and sometimes cars may be far from
building for others.
f. Accidents are waiting to happen. No security in distant lots after dark.
a1. Ralph, night security guy, does an excellent
job.
d1. L Building security poor at night – guard
sitting in lobby seldom looks up!
e1. Serious flaws in bomb threat/evacuation
procedures – duplicative/confusing/not feasible. We have had numerous thefts with no apparent apprehensions and no
follow-up. Thefts are not publicized.
64. Lighting in parking
areas is adequate.
b. Lighting
could be improved, cameras and help buttons if emergency. (UNCW has them)
o. Lighting
in parking lot B is not always on.
Later at night (8:00 pm-10:00 pm) it is quite dark.
PERSONNEL OFFICE
65. Staff is courteous and
helpful.
w. John Upton is great! He
is very enthusiastic and helpful.
r1. 65-69. John and his staff do a great service to the
college!
66. Staff is knowledgeable
about policies and procedures and administers them accordingly.
67. Personnel policies and
procedures are effectively communicated.
68. Benefit information is
provided and explained in a manner that is easily understood.
f. Too much reliance on
people who are selling a service.
69. Personnel Office staff
provides valuable services to the college.
b. Crystal is a wonderful asset! Always prompt,
kind and courteous.
s1. Our Personnel staff has gone beyond the call
of duty to assist me in completing the maze of forms and information required
to bring me into the CFCC system. They
have walked me through processes when I was uncertain of how to proceed and
have assisted me when I needed to correct some error.
I am very appreciative of the efforts Personnel makes to assist
us in meeting representatives of the agencies that provide services for CFCC
employees. John Upton and Crystal
Droddy always seem to be looking for new ways to support and provide services
for us. This is very unique in my
working experience. We are very
fortunate to have such a supportive and concerned staff looking out for our
personnel needs.
INSTRUCTION
70. Instructional support
staff is courteous and helpful.
a1. 70-73. Faculty should be able to evaluate
department chairs.
71. Instructional polices
and procedures are effectively communicated.
f1. Lately, it seems as though policies change
without much notice to instructors.
Information tends to stay within administrative circles, particularly
where vital information (North Campus issues for example) should be given to
instructors who deserve to know.
q1. Need a faculty evaluation of supervisors and
administrators. Possible 3-year
rotation of department chairs based on volunteerism.
72. Faculty is courteous,
helpful and respond to requests within a reasonable time.
v. Requests to faculty often done with total
lack of understanding of need to teach classes, advising schedule, etc. “Phone training” is perfect example. Just prior to students needing to contact
instructors, numbers change. Likewise
other deadlines set without regard to mission – teaching.
p1. Rick Zigler – always helpful, wonderful
leader.
Bob Philpott – always supportive – so great.
73. Instructional administrators are courteous,
helpful and respond to requests within a reasonable time.
r1. Rick Zigler and Bob
Philpott are outstanding.
CONTINUING EDUCATION
74. Staff is courteous and
helpful.
v. Have called and called again for information
in one area without ever receiving a response.
HRD is wonderful.
e1. I see no evidence of bridging to curriculum,
but it should happen – especially ESL.
75. I have taken a continuing education course
in the past year.
76. Continuing education programs and services
are effectively communicated to faculty and staff.
77. I have recommended a continuing education
course to family or friends in the past year.
i. Motorcycle operators
course is great! Needs more
advertisement.
78. Continuing education courses may serve as
a bridge to curriculum coursework.
v. This would require
thinking out of the box we’ve been in.
LEARNING RESOURCE CENTER
(LIBRARY AND MEDIA CENTER)
79. Staff is courteous and
helpful.
r. All have been courteous except one new
employee who works at the main checkout desk.
On the occasions that I have encountered her, I have left feeling
demeaned. Not only is she not
courteous, but a definite antagonistic attitude comes across.
b1. If you call looking for safety videos to use
in your class, they can’t tell you if they have them. You have to go there and look for yourself.
d1. 79-90.
LRC-Library and Media Center are top notch in every area. The staff are helpful, knowledgeable. Front desk library staff are courteous,
helpful.
p1. Deanna Lewis – wonderful, always there to help
80. Variety and types of
services are adequate.
s1. The staff at the Resource Center is
wonderful. They have provided very
effective and useful research classes for my students and are always ready to
help my students with whatever need there may be, whether its researching some
difficult topic or helping to find the right search engine for a particular
topic. Whenever I have come to them for
assistance, they have been supportive and very willing to work with me to meet
the needs of my classes. My students
and classes have been richer for their assistance.
81. LRC resources are
up-to-date and readily available.
h. 83 and 94.
LRC/Learning lab have no staff qualified to help students in some key
technical curriculums, i.e. Instrumentation/ Electricity/ Electronics/ Marine
Tech, etc. consequently these and other such students are not using the subject
facilities.
LRC resources are up-to-date and readily available.
82. Procedures to access
services are communicated and easy to follow.
83. LRC resources meet the
needs of instruction.
h. LRC resources meet the
needs of instruction.
84. Training and assistance
in accessing LRC resources are adequate.
85. The hours of operation
are satisfactory.
86. The workspaces and
environment are conducive to study.
87. The media center
responds to requests within a reasonable time.
r1. 87-89. Bay and his staff are always responsive and
extremely helpful.
88. Audiovisual equipment is
current and maintained in good working order.
f1. An important element of a laptop was missing
when it was loaned to me.
k1. Media center should develop, implement and
enforce policies that allow for short-term use of technology by all
departments. Why does Marine Tech need
unlimited access to 3 digital cameras while other departments can’t find a
camera to borrow for one day? Laptop
computers are never available for short-term use. I do not know what services are available from media center.
89. Media center services
(audio, video and graphic production, teleconferencing) meet my needs.
90. I am aware of my role in developing the
collection of books, serials and audiovisual/electronic resources.
LEARNING LAB
91. Staff is courteous and helpful.
d1. 91-96. Yet another top notch area – always
courteous and helpful.
92. The hours of operation are satisfactory.
w. Comments
from students suggest that additional pm/weekend hours are needed for
LRC/Learning Lab.
93. Adequate staff is available to respond to
the needs of students, staff, and faculty.
f1. My students consistently complain about one
certain facilitator – they have for years.
The feedback he has been given doesn’t seem to change things.
k1. Could Learning Lab develop a test center. The faculty could send students to a quiet
room where they could take course tests.
Instructors could use instructional time for instruction and students
could take test in a quiet environment and at a time convenient to
student. Counselors are wonderful, but
outnumbered.
s1. The Learning Lab staff has provided a number
of power point classes for me over the last two semesters. The classes were excellent and the staff
patient, professional, concerned and student-oriented. I am a big fan of the Learning Lab and
encourage my students to use the facility.
I know that they will receive the assistance they need to accomplish the
projects I require. We are fortunate to
have such a supportive staff helping our students.
94. Staff is knowledgeable and competent in
helping students, faculty and staff.
h. Staff are knowledgeable
and competent in helping students.
i. Sometimes my students’
have had trouble in getting knowledgeable assistance at the L.L.
95. Computers are available when needed.
96. Software needed to supplement instruction
is available.
STUDENT DEVELOPMENT
97. Staff is courteous and
helpful with students, faculty and staff.
i. Major improvement.
e1. Lack of a Director of Enrollment Management
has hurt institutional recruiting efforts.
Fantastic job given staffing shortfalls.
p1. Carol Cullum – always professional –always
helpful – always a smile and Kathy.
r1. 97-112.
We are lucky to have such a great crew in Student Development.
98. Policies and procedures
accommodate students, faculty, and staff.
p. I believe it is detrimental to instructors
and to students when a counselor indicates to a student who has missed more
than 20% of classes that the instructor has the authority to make an
exception. When I complete an excessive
absence form, it is because I am following a universal policy that I understand
has no exceptions. It undermines my
authority and ability to enforce the policy for the rest of my students when a
student returns with “you could make an exception if you really wanted to help
me.” I believe everyone on this campus
must stand behind this policy in order to teach students to manage class
attendance appropriately.
x. Currently the college policy on NC’s state
that a student having absences in excess of 20% will receive an NC. Additionally, the college policy states that
there is no distinction between excused/unexcused absences. Yet, counselors often suggest to students
(who have exceeded this 20% limit) to ask the instructor for leniency. However, we are required to put the
20%/NC policy in our course outlines.
If the policy is not expected to be adhered to, then perhaps we should
change the policy.
f1. Too many policies have changed lately without
serious faculty input. Students are
still often sent to instructors with problems Student Development should be
resolving.
99. Student access to
counselors is adequate.
100. The admissions process
is effective in placing students in appropriate programs.
o1. Students who want a four-year business
degree are still being placed in the business administration degree program
when they should be in the transfer program.
When they say they want a business degree you should not assume
they mean a two-year degree.
101. Orientation activities
for new students are effective.
i. We should require
mandatory orientation.
102. Student access to
career and job center services is adequate.
103. The registration
process is satisfactory.
b. 103,104 Registration could be better and
easier. Program needs to be updated. Counseling is somewhat disorganized.
Occasionally stray students show up confused and without appointments.
d. Maybe more computer terminals for allied
health.
f1. There should be a prerequisite flagging
system in the software to save faculty time from checking them. It’s still quite difficult the first few
days of class running back and forth from the gym for drop/add.
m1. Registration has improved much since last
spring. It is improving still.
104. The TRAC (telephone registration) is
satisfactory.
105. Services of the
registrar’s office are adequate to meet my needs.
106. Recruiting activities
and materials effectively portray the college.
107. Enrollment management services are adequate to
meet my needs.
108. Student activities are
effective in promoting student interests.
109. Student Government
Association (SGA) is effective in promoting student interests.
110. Student athletics are
effective in promoting student interests.
v. In light of budget
difficulties, this is an area which ought to face the ax.
m1. Students generally
don’t know we have student athletics.
111. Financial aid
assistance and information are readily available to students.
l1. Students complain ongoing of the treatment
they receive in the financial aid office.
Most often reports of rudeness and curt behavior. Students report _______ is the biggest “problem.”
112. Switchboard services
are satisfactory.
OTHER COMMENTS:
a. This survey is a terrific idea. The results
from last year were excellent. If nothing else, I get to release a little steam
and that’s a stress relief function that makes me smile for a whole year.
l. Theft is rampant and there is no insurance
for faculty owned items that are stolen.
Communication with Institutional Services is poor. E-mails are not acknowledged, work
not always completed.
m. The bookstore can do a better job in
ordering the right books and right number of books.
u. Faculty need an avenue to evaluate
department chairs. Department chair
should be a revolving position and, in my opinion, chairs need reminding that a
vital part of their job is providing support, encouragement and consistent
treatment to all faculty.
v. Why aren’t we evaluating the
administration?
