Full Time Staff Written Responses to the
Faculty and Staff Survey, Spring, 2001
Resource Development (Foundation and Grants)
- Staff is courteous and helpful.
t3. Pat Hickmon does an excellent job.
- Policies and information about grants and the Foundation are effectively communicated.
s3. #2 & 3 I am not aware of all the projects offered though the Foundation, therefore, I feel communication in that department is not effective.
- I am aware that the Foundation supports special faculty and staff projects.
- I am aware that I can designate my Campus Fund Drive contribution to Endowed Scholarships.
- The Ambassadors represent the college in a professional manner.
Institutional Development (Institutional Effectiveness)
- Staff is courteous and helpful.
- Requests for services or information are handled within a reasonable time.
- Assistance provided to departments in planning for institutional effectiveness is satisfactory.
s4. #8 & 10 Seems to be to much emphasis and focus on Institutional Effectiveness, too many surveys and evaluations with few results, just more needless paperwork! To much valuable time is wasted on Institutional Effectiveness!
- The process and procedures for planning and institutional effectiveness are effectively communicated.
- Products (FACT BOOK, Program Review Reports, and other documents) are of good quality.
Public Information/Print Shop/Photocopy Center
- Staff is courteous and helpful.
h3. Sometimes one member is grouchy.
- Requests for public information services are handled within a reasonable time.
t3. D. Hardin does a great job with advertising, but don't understand why getting "freebies" to hand out at CFCC recruiting events so difficult.
b5. Not always.
- College advertising and marketing is well done and effective.
h3. #13 & 17 Don't seem to have any marketing plan.
u4. Programs with low enrollment should be identified each year and a major advertising and marketing campaign to increase enrollment.
y4. Burgaw campus continuing education courses not clearly advertised or included in CFCC summer/fall/spring catalogue.
- College publications are well done and appealing.
- Printing requests are processed within a reasonable time.
b5. Some taker longer considering the size of the job.
- Photocopy requests are processed within a reasonable time.
t4. Turn around times are slow.
- Services are performed accurately/correctly.
t4. Sometimes items are lost when sent for copying.
Business Office
- Staff is courteous and helpful.
m3. Staff is courteous; however, two staff members tend to explain so much that I forget the question I asked. I wish that is were possible to get a yes or no answer from them. Most of the staff is very helpful.
- Quality of services provided by the cashier’s window is satisfactory.
- The business office provides adequate and timely budget reports to departments.
h3. Budget reports are hard to understand and frequently in error.
- Final budget allocations are relayed to department-level personnel.
- Budget transfers are clear and made known to the programs involved.
h3. No feedback when transfers complete.
- Payroll services are adequate to meet my needs.
u4. Very discourteous!
- Services for parking are satisfactory for my needs.
m3. No, the parking place is so small that it's hard to get a full sized car parked. It should not be so hard for early class instructors to be able to park in the lot behind the main building for one hour. Some temporarily handicapped people have problems parking.
r3. I don't mind walking, but it just seems kind of sad that part-time personnel get closer parking in the auxiliary lot right across from the convention center while permanent FT have to park down behind the Schwartz Center next to a lot full of students!
t3. Why do we have to pay for parking? Most of us park in unpaved parking areas that are full of potholes. Where does the parking lot money collected for employees go? Why do students get to park in the W parking lot? I would rather spend that money on new shoes and tires for my car.
i4. I was in a near-fatal auto accident and with much surgery am able to walk short distances without assistance. Since this occurred over 20 years ago, I have followed Dr.'s orders on how to maintain my knees, but, I personally know that I am unable to walk up or down inclines well without assistance, and am now trying to find a physician who will declare me a handicap so that I may park near. To me, this takes away from someone who truly needs handicap parking. What about people like me who is almost, but not necessarily a handicap, who needs some special access but not complete special access? Help!
j4. Parking at night a real problem.
t4. Parking for those who work nights should be in the lots that are closer to the school buildings and better lit.
b5. It is hard to walk on the rocks in the parking lot. Can't something be done?
- My travel requests are processed within a reasonable time.
c5. My travel reimbursement was not handled in a timely nor professional manner 91 month). I was given excuses and a runaround.
Purchasing/Receiving, Inventory, Mailroom
- Staff is courteous and helpful.
w3. ____ is very rude. Everyone else is great! How hard is it to say your welcome when someone thanks you?
- My purchase requisitions are processed within a reasonable time.
- Purchasing policies and procedures are communicated and easy to follow.
f4. Purchasing is sometimes difficult because you are not sure where to purchase it from. It would be helpful if there were catalogues distributed to each department.
x4. We should train all new employees and make sure there are steps to follow that are concrete.
- Inventory procedures are effectively communicated and easy to follow.
x4. Same as above. Purchasing, inventory, requisitions, they should all be explained in detail to all employees in need.
- Mailroom services are satisfactory.
Computer Services
- Staff is courteous and helpful.
t3. David Chappell and staff are always courteous, helpful and prompt.
- HELP desk calls/requests for services are handled within a reasonable time.
t4. Slower than desired turn around.
- Technical support provided by computer services is adequate for my needs.
y3. Computer staff does a good job as a rule, however, with the large number of computers on campus, more tech support staff are needed. Would it be possible to hire some part-timers?
t4. Response time too slow for immediate needs. Pager system would help. Computer services staff should leave notes on status of a problem if they work on it in ones absence, either email or paper note.
- Training for the use of computers and software meets my needs.
m3. Training is adequate. Instructors are not necessarily the best. Some assume you know more than you do.
s4. Need more training for Word, PowerPoint.
x4. Computer services should also train new employees on each system relevant to their job description.
Information Technology
- Information technology available at CFCC is adequate to meet the needs of the college.
j4. CFCC is behind most other community colleges in stressing info. technology-training and use.
t4. Older terminals are too slow and should be replaced. Terminals should be made available in the new café for student's recreational use.
- Replacement of college computers and software is consistent with current technology.
m3. Not true for some areas.
j4. CFCC not using current software. Hardware ok.
p4. #36 & 37 Need up grade but have not been able to get one. PC is very slow!
y4. Burgaw campus has two labs Rm #108 is our best lab which the instructors fight to get, however, the equipment needs to be up-graded along with the software. Rm #105 is totally antiquated. We can only use it for beginners classes or basic keyboarding. In both labs the computer projectors are no longer working.
- Computer equipment in my work area is adequate for my needs.
t4. A high-speed scanner and additional printers are needed.
- Computer software in my work area is up-to-date and adequate for my needs.
t4. More flexibility needed for blocking access to speakers, sites, tools and for displaying on desktop.
Bookstore
- Staff is courteous and helpful.
m4. Hear complaints form students that bookstore staff is not friendly, rude.
o4. #39-41 Staff is rude to students, not open when college is open, treat students unfairly.
u4. Students complain about the staff being rude.
- Required texts and materials are available for students and classroom use in a reasonable time.
k4. There have been occasions when the number of text ordered was less than the number we requested.
- The hours of operation are satisfactory.
n3. I believe that the bookstore should stay open at least till 8:00 p.m. and open at 7:30 a.m. so students will have time to get books before and after classes.
t3. The services for night-time students are lacking. Why does the bookstore and the ID office close so early? Students are frustrated with the lack of CFCC service at night.
u3. More evening hours needed.
y3. The bookstore should be open earlier in the morning.
j4. Late afternoon, evening and Saturday hours not adequate.
m4. Bookstore hours are not in line with rest of college during registration, as well as closing for lunch.
n4. The bookstore hours should be 8am-5pm on a regular basis.
u4. Bookstore should be open until 6:00 p.m.
v4. Hours are not convenient for working students.
w4. Hours do not meet needs of all students.
Food Services
- Staff is courteous and helpful.
c5. #42 & 43 The manager of the cafeteria lacks positive customer service techniques, prices are too high, menus need to be varied. The menus are standard for each day of the week (corn, beans, potatoes, etc.)
- The quality and variety of food selections are satisfactory.
k3. Most employees do not use cafeteria because they perceive the quality and selection of food to be poor.
m3. Selection is not very good.
u3. Need better quality and variety.
x3. Selection is inadequate, especially of healthy food.
a4. Selection of food is limited. Would like to see a more "healthy" menu. Food is primarily prepackaged, high calorie, high fat choices.
s4. Food quality seems to be at high school or elementary level, need more variety and better quality, email menu for each week would be nice.
- Hours of operation are satisfactory.
t3. The cafeteria closes at 8:00 p.m. Monday -Thursday why not stay open until 9:00 pm.?
j4. Hours not adequate for staff on semester breaks.
- Maintenance and cleanliness of the food services area is satisfactory.
k3. Cleanliness in the area needs some improvement.
f4 The tables in the lunchroom are always dirty. They should hire someone to wipe off tables during lunch time.
h3. Cafeteria is dirty at times.
j4. Who area looks grimy.
u4. Area always looks dirty, both food area and eating area also.
Housekeeping Services
- Staff is courteous and helpful.
n3. #46-50 I have noticed that in some bathrooms in the Allied Health Building and the McLeod Building there has been no soap and paper towels several times at night. In the CDC, the housekeeping is awful. The floors are not mopped, constantly out of soap and paper towels, etc.
t4. Staff indifferent.
z4. #46-50 There has been significant improvement in the quality of services provided and courteousness of housekeeping staff in the last year.
- Variety and types of housekeeping services provided are adequate.
m3. Housekeeping could be improved with more employees.
a4. #47-50 Housekeeping-general appearance of buildings and classrooms is not clean. I think we could do a much better job making our campus more attractive inside. Have visited other college campuses and we fall below the mark in comparison. Some stairways and offices have an unkempt appearance. Just "dirty" looking in places. We should take more pride in keeping all our facilities more "polished" and attractive.
e4. Empty trash cans only.
j4. Variety of services not adequate for daily or routine cleaning.
k4. #47 & 48 About all our housekeeping involves is emptying the garbage.
t4. Vacuuming stairs and halls should be done more frequently.
v4. #47 & 50 Seem to do very basic cleaning, not corners, not along walls, sidewalks are dirty, stair wells not clean (and in bad repair, L Building), handprints on bathroom doors. There doesn't seem to be any ventilation in the bathrooms (smell 80% of the time).
w4. #47 & 50 Only do basic cleaning, dirt on stairs and stair wells. Bathrooms smell.
y4. Burgaw campus does not receive the services it should in order to maintain a professional appearance (i.e. lights not working, filthy floors, wall painting, stained ceiling tiles, and clogged ventilation).
b5 #47,48 & 49 Except for the new buildings and GAB, the other buildings are dirty, stairs look bad. Tissue runs out, paper dispenser doesn't work. Call and email, it still doesn't matter. Things still don't get done.
- Buildings and classrooms are clean and well kept.
m3. The new buildings are clean. Old buildings are not. More employees could possibly remedy this.
t3. Many classrooms are dirty.
d4. My office is vacuumed and the trash emptied. It is never dusted. Maybe a schedule could be set so that staff knows when to remove all paper items from their desk and credenza and the desk credenza and file cabinets be dusted. This doesn't have to be done every night, but once a month would be nice.
e4. Not vacuumed or swept.
f4. #48 & 50 Vacuuming and dusting is really lacking in the housekeeping services.
h3. Classrooms frequently dirty.
j4. New buildings and remodeled classrooms look awful already. I would love to teach custodial crew how to clean edges of floors, carpet maintenance, how to remove stains and way buildup from thresholds, window and blind cleaning, dusting, etc. It's a shame for the new facilities to look as dirty as the old facilities.
n4. The buildings are cleaner, but are still below an acceptable level.
t4. Dusting should be done more frequently and in more areas.
x4. I believe it can be better.
- Bathrooms are clean and stocked adequately.
m3. Never clean, stocked some of the time. I think the limited staff does the best it can.
q3. The bathrooms are cleaner now, but I have been in the ground floor bathroom recently and one stall was without toilet paper and a few days later there were no paper towels.
e4. Bathroom nasty, not stocked adequately.
j4. Bathroom floors are never really cleaned. Machines were installed in bathrooms for feminine hygiene products two years ago but have never been stocked. New bathroom fixtures look old already.
k4. Bathrooms are not clean and paper goods run out on a regular basis.
t4. Soap is too often not available or dispensers broken.
x4. More routine checks. Bathrooms should be checked frequently.
- Overall, I am satisfied with housekeeping services.
m3. See above.
e4. I am not satisfied at all with their services.
j4. Housekeeping is the most negative area in the college for satisfactory service.
k4. Not satisfied - needs improvement in all areas.
n4. Same reason as in #48.
b5. No.
Facilities Maintenance
- Staff is courteous and helpful.
q3. Helpful only if help needed is not urgent, otherwise an email needs to be sent.
e4. Courteous but very helpful.
t4. Staff indifferent.
v4 #51 & 53 Always defensive and not very friendly. Some repairs are only done halfway and they are not followed up on by a supervisor.
w4. #51 & 53 Not very friendly. Repairs not finished or followed up by a supervisor.
y4. #51-58 Burgaw campus needs attention!
z4. Phil and Henry are always helpful and courteous.
- Staff responds to requests for services within a reasonable time.
q3. Service was requested for a wall outlet a month or more in advance. Excuses kept being made and the outlet was installed at the very last minute.
w3. #52 & 53 Many times I have had to call to remind because they never show up at all, other times they are fine.
x3. I never get a verbal or email response to my email requests. However, the work requested is usually taken care of. I just don't know when, or if, it will be done.
a4. #52 & 53 Follow through on maintenance requests takes way too long. Need a more efficient system.
e4. I don't think they read their email.
f4. #52 & 53 Some requests are done within a reasonable time, others take forever and are half done.
h3. #52 & 53 Lengthy delays in getting help. No feedback on requests.
i4. #52-54 It appears when requests are made through the proper channels (i.e. email) to have something repaired, it never gets received until several emails requests have been done followed by several phone calls. Just acknowledging receipt of request and responding that it will be done in the order that it was received is better than no response.
j4. Maintenance requests are required to be emailed and/or phoned or both, but there is never a written or telephone reply to any requests. You never know the answer to the request.
m4. It has taken maintenance 2 days to hang a picture.
r4. #52-54 If it wasn't for Phil Brown and Henry Tootoo taking care of the problems, I do believe nothing would be taken care of in the proper way.
s4. #52, 53 & 55 Maintenance needs more qualified supervisors and staff. Pay increase may attract more qualified staff. Some are not skilled enough to handle most maintenance problems.
t4. #52 & 53 Response time slow. We're not given status report or time frames.
z4. #52 & 53 Requests made directly to Phil or Henry are handled promptly. Requests which follow "the chain of command" take months and repeated requests to accomplish.
- Maintenance problems are handled promptly and efficiently.
e4. No they are not. It takes a while for them to respond.
x4. Communication should be addressed. This department must be prompt and "on the ball".
- Procedures for requesting services are effectively communicated.
p3. It would be nice to have requests acknowledged.
a4. The procedures should include feedback to faculty and staff regarding status of their maintenance requests.
c4. I don't know what they are.
n4. Requests are submitted with zero feedback from maintenance. A submission process in only effective if you receive a response that say "yes, this can be done" or "No, this can't be done." I'd rather be told no, than to be ignored.
- The buildings and grounds are maintained in good functional order.
a4. Grounds are good; buildings are not maintained as well as should be.
n4. Our buildings are not well maintained. Some buildings, such as McLeod, are an embarrassment.
r4. The grounds are well taken care of only because of the crew who was hired. As for the buildings especially the new ones that is another issue.
t4. #55 & 62 Stair treads need repair before someone is injured.
v4. See front of L Building, many stains in cement.
w4. See L Building.
z4. The landscaping is well maintained.
- The general appearance of the college landscape is attractive and neat.
- The classrooms and offices are comfortably heated and cooled.
m3. The S Building is seldom comfortable.
q3. I have never been comfortable in this office, it really needs its own thermostat.
y3. The heating/cooling systems are very inconsistent, particularly in the McLeod and Allied Health Building. Not that this is the fault of the staff. I believe they are doing their best with the equipment. However, the Health Sciences Building was designed poorly with those west facing windows. It looks good, but it makes it very hot on sunny afternoons. Also, the McLeod Building cannot be adequately regulated. One day it is hot, the next day freezing cold. So cold, some instructors are excusing classes early.
a4. Heating and cooling is inconsistent for comfort on very cold or very warm days. GAB has problems in this area.
b4. Heat/air systems have been degraded due to the changing of rooms but not vent systems or control system. Some rooms are hot while others are cold.
c4. Often too hot or cold.
e4. #57 & 58 Building too hot (summer), too cold (winter)
f4. It seems it is hot (like today it was in the 80's) or it is freezing. One extreme to another.
h3. Classrooms and offices are too hot or too cold. If system has problems during night, why can't an alarm system or security guard alert maintenance so problem can be corrected before classes start.
j4. Climate control is non-existent in the new buildings.
l4. I realize how hard it is to keep temps regulated with such varying room sizes in so many buildings.
m4. Kitchen area in student development needs mopping weekly.
p4. It is either too cool or too warm.
v4. Temperature in the L Building is not consistent this could be expensive if books are damaged by a mold outbreak.
w4. Temperature is very inconsistent and has made staff ill from cold/heat.
- Overall, I am satisfied with the maintenance and upkeep of college facilities.
m3. No
c4. Need to address above (htg & AC).
j4. Maintenance services are next to bottom on my list. The only one worse is custodial services.
v4. I realize this is a difficult and thankless job. However, I really am disappointed in the deterioration of this new building (L Building).
w4. New buildings are already looking unkept and dirty.
Safety and Security
- Emergency and evacuation procedures are adequate and effectively communicated.
a4. I am concerned for our handicapped students.
h3. #59-64 We are woefully short in this area.
k4. I am not aware of any procedures.
u4. #59-64 This institution is prime for having something really serious occur and staff members are unaware of what to do, where to go. CFCC should conduct informational meetings to instruct employees on emergency procedures.
b5. I feel sorry for our handicapped. They have a hard time getting around on campus.
- CFCC has a safety plan that is updated periodically and distributed to employees.
l3. CFCC needs a written safety plan.
y3. I have not seen a safety plan. Where is it? How often is it updated?
a4. Need to take a look at the safety plan and update; parts of the plan are vague.
c4. I've never seen it.
e4. Haven't seen one.
f4. I have not seen a safety plan.
k4. I did see one safety plan a few years ago.
l4. The only safety plan/emergency procedures that I am aware of is in the catalog (student handbook).
n4. This plan is available but is not communicated very well.
c5. I am not aware of CFCC's safety plan, do not have a copy of it.
- I know where to go for first aid services.
o3. I don't know where to go for first aid services.
r3. No idea. Call 911?
w3. I do not know where to go.
a4. I'm not sure where to go for first aid.
c4. Don't know where.
f4. No idea.
s4. Do not know the correct procedure!
c5. I do not know where to get first aid supplies from.
- Prompt and proper action is taken when a security or safety problem arises.
m3. Action is taken by the switchboard. There is a problem with the guard hearing the radios.
n3. #62-64 Once at night, I was walking to my car from class and was followed by a group of males. There was not a security guard in sight.
b4. Vehicles need replacing due to neglect in prior years.
j4. #62-64 Security is marginal. When a real emergency arises, security is slow to respond.
k4. #62-64 Security personnel are "very nice" and prompt when called, but when security needs arise, I feel like I am the person responsible for the situation and security is there as "back-up" with their two-way radio.
q4. Need to hire own security personnel or police officers with experience in handling a firearm. Nothing against senior citizens, but we need more physically fit security to protect us and our students from harm.
- The college provides adequate campus security.
m3. No, the guards are old, hard of hearing, and some are in poor health.
a4. I think it has improved but only because CFCC has suffered thefts, etc.
f4. #63 & 64 No security in parking lots for early morning classes and night classes.
q4. We have adequate number of security, but I think it may take all of them to disarm one person.
x4. #63-64 Security is lacking. Security guards must be more competent and professional to provide the secure environment we all want!
y4. None at the Burgaw campus.
- Overall, CFCC provides a safe and secure environment for students, faculty and staff.
m3. Not really.
t3. Back parking lots are too dark at night (A, S, W)
t4. Parking lots need better lighting.
Personnel Office
- Staff is courteous and helpful.
t3. John Upton and staff—great job.
- Staff is knowledgeable about policies and procedures and administers them fairly.
v3. Seems like some positions take a very long time to fill after they become vacant. Some may be due to finances.
- Personnel policies and procedures are effectively communicated.
- Benefit information is provided and explained in a manner that is easily understood.
m3. Personnel needs more training.
- Personnel Office staff provide valuable services to the college.
Instruction
- Instructional support staff is courteous and helpful.
- Instructional polices and procedures are effectively communicated.
- Faculty is courteous, helpful and respond to requests within a reasonable time.
a4. I don't think some faculty read their email but then they complain about communication.
- Instructional administrators are courteous, helpful and respond to requests within a reasonable time.
a4. Instructional VP often does not respond to emails or give feedback when requested.
Continuing Education
- Staff is courteous and helpful.
- Variety and types of programs and services are adequate for my needs.
p3. Have suggested several classes through the years and been passed from director to director and then nothing. Some of the classes suggested use our part-time instructors and offer the classes at UNCW (Interior Design).
j4. Con Ed programs not diverse enough. Perhaps new quarters will allow expansion of programs offered.
- Continuing education programs and services are effectively communicated to faculty and staff.
o3. The Community Arts Center classes are not posted (pottery, painting).
p4. More notification is needed in admissions for classes and class times.
Learning Resource Center (Library and Media Center)
- Staff is courteous and helpful.
- Variety and types of services are adequate.
- LRC resources are up-to-date and readily available.
j4. LRC resources are still old, but better than in years past.
t4. More current books needed.
- Procedures to access services are communicated and easy to follow.
- LRC resources meet the needs of instruction.
j4. LRC resources are too old often.
t4. More current titles needed; reference ok.
- Training and assistance in accessing LRC resources is adequate.
- The hours of operation are satisfactory.
- The workspaces and environment are conducive to study.
j4. Too noisy, to hot, too congested, computers too close together.
t4. No group study area.
- The media center responds to requests within a reasonable time.
w3. Called once and never got a return phone call.
a4. Media center is not consistent in responding to requests for help with AV. Sometimes doesn't return calls.
- Audiovisual equipment is current and maintained in good working order.
a4. Overhead projectors for check-out are old.
j4. AV equipment not well kept. Every time I check out something, it doesn't work or has old software on it.
- Media center services (audio, video and graphic production, teleconferencing) meet my needs.
t4. Newer laptops needed.
Student Development
- Staff is courteous and helpful with students, faculty and staff.
p3. Get answering machines not people. Happens often, even dialing several numbers
a4. Staff should not allow phones to ring continuously without answering promptly or providing voice messaging for callers.
v4. Some staff members have bad attitudes.
- Policies and procedures accommodate students, faculty, and staff.
t4. #89,92 & 94 Expand the hours for issuing ID cards; include issuance of ID cards at registration; publicize the necessity for and availability of ID cards.
- Student access to counselors is adequate.
t3. The counselors are excellent, but no evening access. Admissions, financial Aid all close too early.
- The admissions process is effective in placing students in appropriate courses.
a4. We need to have a flag system in admissions so that students who place in developmental classes don't skip developmental and go directly into college level courses. We are setting students up for failure when this happens.
s4. I have seen several students that do not belong in classes that they registered for.
- Orientation activities for new students are effective.
j4. Orientations not attended by enough students. Needs to be online with checkouts.
o4. Too large, need to be more personal.
- Student access to career and job center services is adequate.
o4. Not open or advertised enough. Board is tacky.
- The registration and pre-registration processes are satisfactory.
- Services of the registrar’s office are adequate to meet my needs.
- Recruiting activities and materials effectively portray the college.
s4. Seems to be very little recruiting for vocational programs! All the focus seems to be on college transfer.
- Enrollment management services are adequate to meet my needs.
a4. Enrollment management needs to address retention at CFCC to ascertain why we have so many students withdrawing.
o4. Need a manager/recruiters for North Campus.
- Student Government Association (SGA) is effective in promoting student interests.
r3. I am also a student (pt) and I never hear about SGA doing anything.
y3. Our SGA needs more participation. It has few very active members. Also, the events are often promoted on a short notice.
j4. #98 & 99 Not enough quality activities for all students. SGA needs to be more proactive.
- Student activities and athletics are effective in promoting student interests.
y3. More needs to be done to promote the sports program and encourage attendance at games.
o4. Need more students involved.
- Financial aid assistance and information are readily available to students.
- Switchboard services are satisfactory.
v3. Needs to be re-evaluated. The operation and upgrade/update telephone system to meet the growing number of student inquiries etc. for 2001-2005.
g4. I think we need an automated system and voice mail on all lines.
m4. Switchboard is outdated. Other schools have automated switchboard as well as voice mail. Phone system needs to be updated.
o4. Need more modern phone services, auto voice mail. Waste of day and night employee to just sit and wait for phone when we have personal numbers.
Other Comments:
n3. I do appreciate the courtesy and helpfulness from the ones I marked on the survey.
o3. A lot of my responses are marked N/A because I recently became employed at CFCC and therefore do not have much exposure to the services in question.
z3. Overall, given resources made available by the state, faculty and staff at CFCC achieve superior return-on-investment.
a5. Concern: if ranking of survey questions is 1-5, why does response sheet go through #10. Concern: some areas only had three evaluating modes, why is this? Concern: survey to long.
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