Faculty and Staff Survey, Spring, 2001
Part Time Faculty Results
Sample Size 139
Number of Responses 32
Response Rate 23%
|
Strongly Agree |
Agree |
Disagree |
Strongly Disagree |
Not Applicable |
||
|
Resource Development (Foundation and Grants) |
||||||
1. Staff is courteous and helpful. |
6 or 19% |
4 or 13% |
0 |
0 |
21 or 68% |
|
2. Policies and information about grants and the Foundation are effectively communicated. |
2 or 6% |
1 or 3% |
1 or 3% |
0 |
27 or 87% |
|
3. I am aware that the Foundation supports special faculty and staff projects. |
2 or 6% |
4 or 13% |
0 |
0 |
25 or 81% |
|
4. I am aware that I can designate my Campus Fund Drive contribution to Endowed Scholarships. |
1 or 3% |
5 or 16% |
1 or 3% |
1 or 3% |
23 or 74% |
|
5. The Ambassadors represent the college in a professional manner. |
6 or 19% |
2 or 6% |
0 |
0 |
23 or 74% |
|
|
Strongly Agree |
Agree |
Disagree |
Strongly Disagree |
Not Applicable |
||
|
Institutional Development (Institutional Effectiveness) |
||||||
6. Staff is courteous and helpful. |
6 or 19% |
4 or 13% |
0 |
1 or 3% |
20 or 65% |
|
7. Requests for services or information are handled within a reasonable time. |
4 or 13% |
5 or 16% |
0 |
1 or 3% |
21 or 68% |
|
8. Assistance provided to departments in planning for institutional effectiveness is satisfactory. |
1 or 3% |
4 or 13% |
0 |
1 or 3% |
25 or 81% |
|
9. The process and procedures for planning and institutional effectiveness are effectively communicated. |
3 or 10% |
2 or 6% |
1 or 3% |
1 or 3% |
24 or 77% |
|
10. Products (FACT BOOK, Program Review Reports, and other documents) are of good quality. |
2 or 7% |
4 or 13% |
0 |
1 or 3% |
23 or 77% |
|
|
Strongly Agree |
Agree |
Disagree |
Strongly Disagree |
Not Applicable |
||
|
Public Information/Print Shop/Photocopy Center |
||||||
11. Staff is courteous and helpful. |
12 or 40% |
7 or 23% |
0 |
0 |
11 or 37% |
|
12. Requests for public information services are handled within a reasonable time. |
7 or 23% |
2 or 6% |
0 |
0 |
22 or 71% |
|
13. College advertising and marketing is well done and effective. |
7 or 23% |
8 or 27% |
1 or 3% |
0 |
14 or 47% |
|
14. College publications are well done and appealing. |
6 or 19% |
14 or 45% |
0 |
0 |
11 or 35% |
|
15. Printing requests are processed within a reasonable time. |
12 or 39% |
6 or 19% |
0 |
0 |
13 or 42% |
|
16. Photocopy requests are processed within a reasonable time. |
10 or 32% |
6 or 19% |
1 or 3% |
0 |
14 or 45% |
|
17. Services are performed accurately/correctly. |
11 or 38% |
7 or 24% |
0 |
1 or 3% |
10 or 34% |
|
|
Strongly Agree |
Agree |
Disagree |
Strongly Disagree |
Not Applicable |
||
|
Business Office |
||||||
18. Staff is courteous and helpful. |
16 or 55% |
7 or 24% |
2 or 7% |
0 |
4 or 14% |
|
19. Quality of services provided by the cashier’s window is satisfactory. |
11 or 37% |
9 or 30% |
1 or 3% |
0 |
9 or 30% |
|
20. The business office provides adequate and timely budget reports to departments. |
3 or 10% |
0 |
0 |
0 |
28 or 90% |
|
21. Final budget allocations are relayed to department-level personnel. |
2 or 6% |
0 |
0 |
0 |
29 or 94% |
|
22. Budget transfers are clear and made known to the programs involved. |
2 or 6% |
0 |
0 |
0 |
29 or 94% |
|
23. Payroll services are adequate to meet my needs. |
14 or 45% |
8 or 26% |
1 or 3% |
0 |
8 or 26% |
|
24. Services for parking are satisfactory for my needs. |
5 or 17% |
6 or 20% |
5 or 17% |
5 or 17% |
9 or 30% |
|
25. My travel requests are processed within a reasonable time. |
3 or 10% |
0 |
0 |
1 or 3% |
27 or 87% |
|
|
Strongly Agree |
Agree |
Disagree |
Strongly Disagree |
Not Applicable |
||
|
Purchasing/Receiving, Inventory, Mailroom |
||||||
26. Staff is courteous and helpful. |
8 or 26% |
2 or 6% |
1 or 3% |
0 |
20 or 65% |
|
27. My purchase requisitions are processed within a reasonable time. |
2 or 6% |
2 or 6% |
1 or 3% |
0 |
26 or 84% |
|
28. Purchasing policies and procedures are communicated and easy to follow. |
1 or 3% |
3 or 10% |
1 or 3% |
0 |
26 or 84% |
|
29. Inventory procedures are effectively communicated and easy to follow. |
1 or 3% |
0 |
1 or 3% |
0 |
29 or 94% |
|
30. Mailroom services are satisfactory. |
4 or 13% |
6 or 20% |
1 or 3% |
0 |
19 or 63% |
|
|
Strongly Agree |
Agree |
Disagree |
Strongly Disagree |
Not Applicable |
||
|
Computer Services |
||||||
31. Staff is courteous and helpful. |
10 or 32% |
4 or 13% |
0 |
0 |
17 or 55% |
|
32. HELP desk calls/requests for services are handled within a reasonable time. |
4 or 13% |
5 or 16% |
0 |
0 |
22 or 71% |
|
33. Technical support provided by computer services is adequate for my needs. |
4 or 13% |
6 or 19% |
0 |
0 |
21 or 68% |
|
34. Training for the use of computers and software meets my needs. |
3 or 10% |
6 or 19% |
1 or 3% |
0 |
21 or 68% |
|
|
Strongly Agree |
Agree |
Disagree |
Strongly Disagree |
Not Applicable |
||
|
Information Technology |
||||||
35. Information technology available at CFCC is adequate to meet the needs of the college. |
2 or 6% |
7 or 23% |
1 or 3% |
0 |
21 or 68% |
|
36. Replacement of college computers and software is consistent with current technology. |
3 or 10% |
6 or 19% |
2 or 6% |
1 or 3% |
19 or 61% |
|
37. Computer equipment in my work area is adequate for my needs. |
6 or 19% |
9 or 29% |
2 or 6% |
1 or 3% |
13 or 42% |
|
38. Computer software in my work area is up-to-date and adequate for my needs. |
3 or 10% |
11 or 37% |
3 or 10% |
0 |
13 or 43% |
|
|
Strongly Agree |
Agree |
Disagree |
Strongly Disagree |
Not Applicable |
||
|
Bookstore |
||||||
39. Staff is courteous and helpful. |
6 or 19% |
11 or 35% |
0 |
0 |
14 or 45% |
|
40. Required texts and materials are available for students and classroom use in a reasonable time. |
3 or 10% |
14 or 45% |
1 or 3% |
0 |
13 or 42% |
|
41. The hours of operation are satisfactory. |
6 or 19% |
12 or 39% |
1 or 3% |
0 |
12 or 39% |
|
|
Strongly Agree |
Agree |
Disagree |
Strongly Disagree |
Not Applicable |
||
|
Food Services |
||||||
42. Staff is courteous and helpful. |
7 or 23% |
5 or 16% |
0 |
0 |
19 or 61% |
|
43. The quality and variety of food selections are satisfactory. |
2 or 6% |
6 or 19% |
2 or 6% |
0 |
21 or 68% |
|
44. Hours of operation are satisfactory. |
3 or 10% |
9 or 29% |
0 |
0 |
19 or 61% |
|
45. Maintenance and cleanliness of the food services area is satisfactory. |
5 or 16% |
6 or 19% |
1 or 3% |
0 |
19 or 61% |
|
|
Strongly Agree |
Agree |
Disagree |
Strongly Disagree |
Not Applicable |
||
|
Housekeeping Services |
||||||
46. Staff is courteous and helpful. |
14 or 47% |
5 or 17% |
1 or 3% |
0 |
10 or 33% |
|
47. Variety and types of housekeeping services provided are adequate. |
8 or 26% |
12 or 39% |
3 or 10% |
0 |
8 or 26% |
|
48. Buildings and classrooms are clean and well kept. |
7 or 23% |
16 or 52% |
1 or 3% |
2 or 6% |
5 or 16% |
|
49. Bathrooms are clean and stocked adequately. |
8 or 26% |
12 or 39% |
6 or 19% |
1 or 3% |
4 or 13% |
|
50. Overall, I am satisfied with housekeeping services. |
6 or 21% |
16 or 55% |
2 or 7% |
1 or 3% |
4 or 14% |
|
|
Strongly Agree |
Agree |
Disagree |
Strongly Disagree |
Not Applicable |
||
|
Facilities Maintenance |
||||||
51. Staff is courteous and helpful. |
7 or 23% |
10 or 32% |
1 or 3% |
1 or 3% |
12 or 39% |
|
52. Staff responds to requests for services within a reasonable time. |
4 or 13% |
9 or 29% |
2 or 6% |
3 or 10% |
13 or 42% |
|
53. Maintenance problems are handled promptly and efficiently. |
5 or 16% |
9 or 29% |
1 or 3% |
3 or 10% |
13 or 42% |
|
54. Procedures for requesting services are effectively communicated. |
4 or 14% |
7 or 24% |
2 or 7% |
2 or 7% |
14 or 48% |
|
55. The buildings and grounds are maintained in good functional order. |
4 or 13% |
19 or 61% |
3 or 10% |
1 or 3% |
4 or 13% |
|
56. The general appearance of the college landscape is attractive and neat. |
8 or 26% |
19 or 61% |
0 |
0 |
4 or 13% |
|
57. The classrooms and offices are comfortably heated and cooled. |
3 or 10% |
16 or 52% |
3 or 10% |
5 or 16% |
4 or 13% |
|
58. Overall, I am satisfied with the maintenance and upkeep of college facilities. |
4 or 13% |
16 or 53% |
4 or 13% |
1 or 3% |
5 or 17% |
|
|
Strongly Agree |
Agree |
Disagree |
Strongly Disagree |
Not Applicable |
||
|
Safety and Security |
||||||
59. Emergency and evacuation procedures are adequate and effectively communicated. |
6 or 19% |
12 or 39% |
4 or 13% |
1 or 3% |
8 or 26% |
|
60. CFCC has a safety plan that is updated periodically and distributed to employees. |
3 or 10% |
5 or 16% |
3 or 10% |
1 or 3% |
19 or 61% |
|
61. I know where to go for first aid services. |
4 or 13% |
6 or 19% |
6 or 19% |
4 or 13% |
11 or 35% |
|
62. Prompt and proper action is taken when a security or safety problem arises. |
4 or 13% |
8 or 26% |
0 |
0 |
19 or 61% |
|
63. The college provides adequate campus security. |
8 or 26% |
13 or 42% |
4 or 13% |
0 |
6 or 19% |
|
64. Overall, CFCC provides a safe and secure environment for students, faculty and staff. |
6 or 19% |
14 or 45% |
3 or 10% |
0 |
8 or 26 |
|
|
Strongly Agree |
Agree |
Disagree |
Strongly Disagree |
Not Applicable |
||
|
Personnel Office |
||||||
65. Staff is courteous and helpful. |
10 or 32% |
14 or 45% |
0 |
0 |
7 or 23% |
|
66. Staff is knowledgeable about policies and procedures and administers them fairly. |
8 or 26% |
15 or 48% |
0 |
0 |
8 or 26% |
|
67. Personnel policies and procedures are effectively communicated. |
7 or 23% |
14 or 45% |
1 or 3% |
0 |
9 or 29% |
|
68. Benefit information is provided and explained in a manner that is easily understood. |
4 or 13% |
10 or 32% |
1 or 3% |
0 |
16 or 52% |
|
69. Personnel Office staff provide valuable services to the college. |
7 or 23% |
15 or 50% |
0 |
0 |
8 or 27% |
|
|
Instruction |
||||||
70. Instructional support staff is courteous and helpful. |
11 or 35% |
11 or 35% |
0 |
0 |
9 or 29% |
|
71. Instructional polices and procedures are effectively communicated. |
8 or 26% |
14 or 45% |
0 |
0 |
9 or 29% |
|
72. Faculty is courteous, helpful and respond to requests within a reasonable time. |
11 or 35% |
12 or 39% |
0 |
0 |
8 or 26% |
|
73. Instructional administrators are courteous, helpful and respond to requests within a reasonable time. |
11 or 35% |
11 or 35% |
0 |
0 |
9 or 29% |
|
|
Continuing Education |
||||||
74. Staff is courteous and helpful. |
4 or 13% |
5 or 16% |
0 |
0 |
22 or 71% |
|
75. Variety and types of programs and services are adequate for my needs. |
3 or 10% |
4 or 13% |
0 |
0 |
24 or 77% |
|
76. Continuing education programs and services are effectively communicated to faculty and staff. |
4 or 13% |
4 or 13% |
2 or 6% |
0 |
21 or 68% |
|
|
Learning Resource Center (Library and Media Center) |
||||||
77. Staff is courteous and helpful. |
7 or 23% |
12 or 39% |
0 |
0 |
12 or 39% |
|
78. Variety and types of services are adequate. |
6 or 19% |
13 or 42% |
1 or 3% |
0 |
11 or 35% |
|
79. LRC resources are up-to-date and readily available. |
5 or 16% |
10 or 32% |
2 or 6% |
0 |
14 or 45% |
|
80. Procedures to access services are communicated and easy to follow. |
6 or 20% |
11 or 37% |
0 |
0 |
13 or 43% |
|
81. LRC resources meet the needs of instruction. |
6 or 20% |
9 or 30% |
3 or 10% |
0 |
12 or 40% |
|
82. Training and assistance in accessing LRC resources is adequate. |
5 or 17% |
11 or 37% |
0 |
0 |
14 or 47% |
|
83. The hours of operation are satisfactory. |
8 or 26% |
12 or 39% |
0 |
0 |
11 or 35% |
|
84. The workspaces and environment are conducive to study. |
6 or 19% |
13 or 42% |
0 |
0 |
12 or 39% |
|
85. The media center responds to requests within a reasonable time. |
4 or 13% |
7 or 23% |
0 |
0 |
20 or 65% |
|
86. Audiovisual equipment is current and maintained in good working order. |
6 or 19% |
8 or 26% |
0 |
0 |
17 or 55% |
|
87. Media center services (audio, video and graphic production, teleconferencing) meet my needs. |
6 or 19% |
6 or 19% |
0 |
0 |
19 or 61% |
|
|
Student Development |
||||||
88. Staff is courteous and helpful with students, faculty and staff. |
6 or 20% |
7 or 23% |
1 or 3% |
0 |
16 or 53% |
|
89. Policies and procedures accommodate students, faculty, and staff. |
5 or 16% |
7 or 23% |
1 or 3% |
1 or 3% |
17 or 55% |
|
90. Student access to counselors is adequate. |
5 or 16% |
6 or 19% |
0 |
0 |
20 or 65% |
|
91. The admissions process is effective in placing students in appropriate courses. |
1 or 3% |
11 or 35% |
1 or 3% |
0 |
18 or 58% |
|
92. Orientation activities for new students are effective. |
2 or 6% |
6 or 19% |
0 |
0 |
23 or 74 |
|
93. Student access to career and job center services is adequate. |
1 or 3% |
10 or 32% |
1 or 3% |
0 |
19 or 61% |
|
94. The registration and pre-registration processes are satisfactory. |
2 or 6% |
11 or 35% |
0 |
0 |
18 or 58% |
|
95. Services of the registrar’s office are adequate to meet my needs. |
5 or 16% |
8 or 26% |
0 |
1 or 3% |
17 or 55% |
|
96. Recruiting activities and materials effectively portray the college. |
3 or 10% |
8 or 26% |
0 |
0 |
20 or 65% |
|
97. Enrollment management services are adequate to meet my needs. |
1 or 3% |
6 or 19% |
0 |
0 |
24 or 77% |
|
98. Student Government Association (SGA) is effective in promoting student interests. |
2 or 6% |
6 or 19% |
0 |
0 |
23 or 74% |
|
99. Student activities and athletics are effective in promoting student interests. |
1 or 3% |
9 or 29% |
0 |
0 |
21 or 68% |
|
100. Financial aid assistance and information are readily available to students. |
2 or 6% |
7 or 23% |
1 or 3% |
0 |
21 or 68% |
|
101. Switchboard services are satisfactory. |
8 or 27% |
8 or 27% |
0 |
0 |
14 or 47% |
|
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