Progress Report
2001 - 2002 Strategic Goals and Planning Priorities
View the 2001 - 2002 Highlights of CFCC Accomplishments
Goal 1 Deliver quality programs and effective instruction that result in students achieving identified learning outcomes.
The 2001 Dental Hygiene graduates are all currently employed in private practice. The graduates treated an average 84 clients during their clinical experience and must treat clients exhibiting the full spectrum of periodontal health, from healthy to gingivitis or severe periodontitis, and clients who represent all age groups, even as young as 3.
An accreditation self-study was completed for the CFCC Radiology program and an accreditation visit to CFCC is scheduled for April 25 and 26, 2002.
The National Cosmetology Association of North Carolina held a statewide conference and student competition in Greensboro, NC February 2002. CFCC students captured 11 of 21 total awards given, including first-place awards in 5 of the 6 divisions of competition, two second-place awards, and three third-place awards. Deborah Bartholow won the eleventh award – NC Cosmetology Student of the Year – for individually winning three of CFCC’s five first place awards.
CFCC was very instrumental in obtaining a name change for the Industrial Maintenance program to a more suitable title of Industrial Systems Technology for the NC community college system.
Students in the Mechanical Engineering Technology and Machining Technology programs are building a remotely operated vehicle (ROV) used for under water search and recovery for entry in a national competition sponsored by the National Science Foundation and Marine Advanced Technology for Education (MATE). This event will be held at a NASA site in Titusville, Florida this summer with Cape Fear Community College students competing with 25 other colleges in the nation.
A CFCC student’s poster design artwork was selected by the Wilmington Blues Festival as the official art for all advertising and promotional material for this year’s event.
The CFCC Chapter of the Phi Theta Kappa International Honor Society maintained a Five-Star status and won the Horizons Award, Distinguished Chapter Officer Award, and Distinguished College Administrator Award at the regional annual convention in Raleigh, NC, March 2002.
1a. Refine the thirteen college transfer pre-majors by reviewing all electives and amending course requirements as needed.
All college transfer pre-major programs were reviewed and course requirements were amended as needed so that CFCC transfer curricula more closely parallels programs at UNC-W which is CFCC’s primary transfer institution.
1b. Determine arts and sciences staffing for the North Campus to support and deliver the general education curriculum for vocational and technical programs.
A Planning Committee was established to determine arts and sciences faculty and staff for the North Campus to support the general education core curriculum. Currently, arts and sciences courses are scheduled fall semester 2002 at the North Campus. Full-time faculty relocating to the North Campus and/or teaching at more than one campus have been identified. Budget requests for additional positions at the North Campus have been submitted to the appropriate administrators.
1c. Track college transfer students to the University of North Carolina at Wilmington to determine their eligibility to return after one academic year.
In partnership with UNC-W, CFCC has developed methods to track the progress of CFCC students one year after transferring to UNC-W. A focus group session with fifteen CFCC transfer students is scheduled for September 2002 on the campus of UNC-W. CFCC arts and sciences faculty and staff have developed questions for the session to gather student opinions regarding both UNC-W and CFCC’s academic rigor, methods of assessing course content, classroom policies, and student class load.
1d. Explore the feasibility of offering fine arts pre-majors and a theatrical arts curriculum.
The CFCC Dean of Arts and Sciences and the CFCC Humanities/Fine Arts Department Chair will meet with the appropriate UNC-W officials during the summer of 2002 to discuss the feasibility of offering fine arts pre-majors and a theatrical arts curriculum.
1e. Increase frequency of student public performances such as artwork displays, musical performances, theatrical productions and intellectual forums on current issues to showcase student performance and success in the fine arts curriculum.
The frequency of CFCC student performances in the music, theater, intellectual forums and artwork displays increased during the 2001-2002 academic year.
College transfer students participated in jazz concerts at several community events, performed in two evenings of one-act plays at City Stage, and participated in an afternoon of Reader’s Theatre at City Stage.
The work of David Mueller, an art student, was selected for display at the North Carolina Community College System Offices in Raleigh, North Carolina.
The CFCC Student Art Club was founded and painted a mural at Centro Latino in Wilmington.
CFCC Instructor Peggy Lupton and four of her students participated in the Cape Fear Music Teachers’ Association Monster Recital February 16, 2002, at Westfield Shoppingtown Independence Mall. The students performed a multi-piano program of duets featuring up to eight pianists playing together.
On November 17, 2001, three students in Peggy Lupton’s music class performed compositions by North Carolina composer Randall Hartsell with the composer himself critiqueing their performances.
The CFCC choir sang the national anthem at the CFCC faculty and staff basketball game.
Obtained a Yamaha Studio Piano for the CFCC auditorium to accompany musical performances.
Purchased portable lighting system for use in theatrical presentations and to be used for CFCC graduations.
1f. Refine the basic communication competency requirements to create a more systematic process to measure these competencies and document student success.
The basic communication competency requirements for CFCC students were expanded. In addition to requiring students to demonstrate competence in public speaking, students must now demonstrate their ability to communicate in interpersonal situations as well. This requirement was added as a measure of student proficiency in oral communications.
The speech faculty formulated a new definition for competency in oral communications that focuses on such skills as eye contact, gesture, non-verbal communication and voice quality. The speaking exercise was placed in the conversation mode instead of the public mode. The faculty considered that while many students would meet the basic competencies of speaking in a formal public setting, students also needed to examine competencies in more than one environment for communication, namely conversation in interpersonal situations. Therefore, faculty videotaped a random sampling of students in a conversation activity and played these tapes for a panel of CFCC faculty and staff (apart from the Humanities/Fine Arts Department). According to the results of the panel and based on the re-focused competency requirements, over 80 percent of the students taped were considered competent in communication.
1g. Increase the number of humanities and fine arts course offerings to meet student needs and to enrich their experiences at CFCC.
The following new humanities and fine arts classes were added to the curriculum and offered during 2001-02: DRA 170—Play Production I; DRA 171—Play Production II; and PHI 230—Introduction to Logic.
1h. Study the initiation of International Business, E-Commerce and other concentrations within the Business Department curricula.
The initiation of International Business and E-Commerce as a concentration within the business curricula remains under active consideration but were deferred until after the move of the Business Department to the North Campus.
1i. Strengthen the student Co-op program for the business curricula.
The business curricula student co-op program standardized its administrative and procedural processes. A co-op coordinator position was deferred due to budget limitations.
1j. Revise the “Request for Proficiency” process for students enrolled in business programs.
After extensive review and deliberation, it was decided that the ‘request for credit by proficiency’ process for students enrolled in business programs will remain unchanged.
1k. Expand Associate Degree Nursing enrollment and increase faculty to support the program.
The Associate Degree Nursing program enrollment was increased to 90 students annually and an ADN evening/weekend program was started. Four new ADN faculty were hired Fall 2001 and four additional faculty positions are currently being advertised.
1l. Begin Radiation Therapy and Medical Sonography curriculum programs.
A Medical Sonography curriculum program was started Spring 2002. Not enough employment opportunities were found to warrant a Radiation Therapy program.
1m. Complete accreditation requirements for the Dental Hygiene program through the Commission on Dental Accreditation, American Dental Association.
Accreditation for Dental Hygiene was completed and the program was fully accredited by the Commission on Dental Accreditation, American Dental Association.
1n. Strive to maintain high student pass rates on licensure and certification examinations in the Allied Health and Public Service curricula.
High student pass rates on licensure and certification exams in the Allied Health programs were maintained: Associate Degree Nursing, 100% pass rate; Licensed Practical Nursing, 92% pass rate; Radiography, 100% pass rate; Pharmacy Technology, 100% pass rate; Dental Hygiene, 100% pass rate; Dental Assisting, 100% pass rate; Occupational Therapy Assistant, 100% pass rate and Speech Language Pathology Assistant, 100% pass rate.
1o. Combine Drafting and Design Technology and Mechanical Engineering Technology into one program starting fall 2001 to improve program quality.
Fall 2001, merged Drafting and Design Technology and Mechanical Engineering curricula into one program to provide students not seeking an associate degree the option of pursuing a diploma or certificate in drafting.
1p. Begin Esthetics program fall 2001.
An evening Esthetics program began fall 2001 with a full capacity enrollment of twenty students. This first class will be eligible to graduate May 2002 and to sit for the state licensing examination.
1q. Develop “career tracks” within the Marine Technology curricula for hydrographic survey, fisheries and geophysical surveying.
This objective is in progress. The Marine Technology faculty are currently working with industry to develop career tracks in hydrograhic survey, fisheries and geophysical surveying and should be available to students by next year.
1r. Develop continuing education courses in Spanish including MS Office Basics, Basic Construction, Carpentry, and the REAL Entrepreneurial program.
The BIG Center offered three new classes taught in Spanish: two classes in MS Office Basics with a total of thirty-two students and a REAL Entrepreneurial class with nine students enrolled. A Basic Carpentry class taught in Spanish is also scheduled for late spring this year.
1s. Develop a more focused effort to address and meet the educational needs of adults lacking basic literacy skills.
To help meet the educational needs of the adults lacking basic literacy skills, CFCC developed an English as A Second Language (ESL) Civics class in collaboration with the Cape Fear Literacy Council. An ESL writing class was also developed to specifically increase the writing skills of ESL students. In addition, a GED and Adult High School math lab was established to further assist students in passing the GED and North Carolina High School Competency Test.
Increased Basic Skills enrollment by 15.5 percent from 2,341 students (FY 1999-2000) to 2,704 (FY 2000-2001) and increased Full Time Equivalency (FTE) by 14.8%.
Increased the Basic Skills program retention rate from 71.29 percent (FY 1999-2000) to 75.18 percent (FY 2000-2001) exceeding the state level goal of a 75 percent retention rate and the federal goal of 60 percent.
For FY 2000-2001, the percent of GED and Adult High School students completing their diploma increased to 42.47 percent compared to 23.87 percent for FY 1999-2000. CFCC exceeded the state level goal of a 25 percent completion rate.
Goal 2. Provide adequate facilities to support the rapid growth of the college and improve maintenance, safety, and security of all campuses.
2a. By fall 2001, open new television studio and graphics department in the addition to the Health/Sciences LRC Building.
The graphics department facility located in the new addition to the Health Sciences/Learning Resources Building was completed prior to the beginning of fall semester 2001.
The television studio was not completed by fall 2001, however, completion is rescheduled for fall semester 2002. The current floor provided by the construction contractor does not meet television studio specifications. A bid package consistent with television studio requirements was developed and has been sent to floor vendors. It is anticipated that CFCC will award the contract to a vendor by April 15 and work will be completed by June, 2002.
Equipping the television studio was postponed due to lack of proper insulation, an uneven floor, soundproofing problems, insufficient air conditioning and inadequate lighting in the studio. All problems with the studio are presently being addressed and equipment for the studio should be ordered this summer. Funds were not appropriated for a graphic artist in the 2001-2002 budget, but will be requested again in the 2002-2003 budget request.
2b. By spring 2002, equip and open the bibliographic instruction classroom and technology training center in the addition to the Health Sciences/LRC Building.
The bibliographic instruction classroom and Technology Training Center were equipped and opened in the new addition to the Health Sciences/ Learning Resources Center Building this year.
The bibliographic instruction classroom has had excellent use by CFCC classes attending LRC orientation sessions and conducting library research. This new classroom facility offers patrons the opportunity to work in an environment more conducive to research because they are not intruding on other general library users or dependent upon the 29 public assess computers located throughout the LRC to do their research.
2c. Relocate the print shop and copy center into renovated space on the ground floor of the “S” Building to consolidate functions and improve services and access for faculty and staff.
This renovation project to consolidate the print shop and copy center will be completed prior to fall 2002. The architect/designer has been selected and CFCC is waiting approval of the designer’s contract by State Construction to proceed. Upon approval of the designer’s contract, the project renovation design will be developed and bids received as soon as possible. It is anticipated that project will be awarded to a contractor within a month following receipt of bids with construction beginning shortly thereafter.
2d. Evaluate personnel requirements for operating the North Campus LRC and determine hours of operation based on staffing.
The LRC received funding for one professional position to operate the LRC at the North Campus in the 2001-2002 Budget. Presently, the position is frozen but hopefully will be available for filling during the summer of 2002. Two additional positions were requested in the 2002-2003 budget – a LRC Technician and a Reference Assistant. These two additional positions will allow the LRC to be open comparable hours as the Main Campus and offer the same basic services as the Main Campus.
The North Campus Learning Resources Center is scheduled for completion October 2002.
2e. Business Services, in cooperation with maintenance, will develop a maintenance schedule for all college parking lots.
To keep parking facilities up to par, maintenance developed a schedule to ensure that CFCC parking lots are properly sealed, striped and resurfaced. Adequate funding is required to meet the schedule, therefore, spot resurfacing will take place annually and only as funds are available to do so.
2f. Plan and execute the move of selected programs in the Business Department to the North Campus.
The following six business programs will move to the North Campus fall 2002: Accounting, Business Administration, Medical Transcription, Office Systems Technology, Real Estate, and Real Estate Appraisal. Two Public Services programs, Criminal Justice and Paralegal Technology, will also relocate to the North Campus fall 2002. The Computer Information Systems Technology program will move spring semester 2003 upon completion of specialized lab space at the North Campus. In addition, classroom and office assignments have been made for fall 2002 and the schedule for classes to begin at the North Campus is August 21, 2002.
As instructional deans inform maintenance of planned moves, maintenance will provide services to move furniture and material to the North Campus classrooms and offices.
2g. Move Pharmacy Technology, Occupational Therapy and Speech Language Pathology programs to the new Health Sciences/LRC addition.
Prior to fall semester 2001, the Pharmacy Technology, Occupational Therapy Assistant and Speech Language Pathology Assistant programs were relocated to the new addition of the Health Sciences/Learning Resources Center Building.
Computer Services moved, increased the number of computers and configured a Pharmacy Technology computer lab improving the use and value of the lab for students.
2h. Begin the $1 million bond funded pier replacement for Marine Technology vessels.
Design work for the $1 million pier replacement project for Marine Technology vessels was completed and bids were received. The project contract was awarded to Cape Romain Contractors, Inc. with construction to begin spring 2002.
2i. Move basic skills offices to renovated space on the first floor of the McLeod Building.
December 2001, the Basic Skills Offices were relocated to renovated space on the first floor of the McLeod Building.
Computer Services moved, expanded, and configured the Basic Skills computer lab greatly increasing the use and value of the lab for students.
2j. By fall 2001, occupy the new landscape gardening program classroom and office building constructed by CFCC Carpentry students at the North Campus site.
The Carpentry Program completed construction of a new landscape gardening classroom and office building and moved the building to the North Campus. The Electrical Program completed the electrical rough in and the Heating and Air Conditioning Program completed the heating and cooling system and has received final inspection on work. When the handicap ramp receives final inspection the building will be ready to occupy.
2k. Plan for the relocation of continuing education law enforcement and emergency medical services classes, motorcycle training and the Small Business Center to the North Campus.
The Pubic Health and Services Director and the Small Business Center Director will relocate to the North Campus fall 2002. Some of the classes associated with this move include continuing education law enforcement and emergency medical services, motorcycle training and Small Business Center classes.
2l. Open ten additional off-campus class locations in New Hanover and Pender Counties to increase access to continuing education basic skills classes.
Thirteen (13) new Basic Skill classes were opened 2001-2002 for a grand total of 41 off-campus classes.
2m. Hold weekly and monthly meetings with architects, state construction, and construction contractors to assure all CFCC construction projects are kept on schedule and completed in 2002.
Frequent meetings were held with architects, contractors, state construction personnel and engineers to review construction timelines and to keep projects on schedule where possible. The first building for the North Campus will be completed in the fall 2002. Meetings will continue until all construction and renovation projects are completed.
2n. Review and approve updates and revisions to the CFCC Safety Plan and communicate changes to faculty, staff and students by January 2002.
The college Safety Plan was updated and, with support of Computer Services, posted on the CFCC Intranet fall 2001 to make the plan available to faculty and staff.
2o. Reduce the turnaround time for responding to maintenance projects requested from faculty and staff to less than five (5) days resulting in an 85% reduction in repeat requests for the same tasks.
The turnaround time for responding to maintenance repairs and other services is less than three (3) days, thus there are very few duplicate requests for the same tasks.
2p. Implement a maintenance software program by March 2002 that will instantaneously respond to faculty and staff maintenance requests and verify project completion resulting in an improved client satisfaction rate as reflected on the annual faculty and staff survey.
A maintenance software program has not been purchased due to cost. However, a college-wide project maintenance request form’ was posted on the college Intranet for faculty and staff to use for maintenance requests.
2q. Review and revise current automobile fleet cleaning and maintenance schedules by February 2002 to assure all vehicles are cleaned weekly and serviced on a more regular and timely basis.
A contractor has been hired to conduct weekly services on all college vehicles in the fleet. Vehicles are now cleaned and serviced on a weekly basis.
2r. Review the current college housekeeping schedule before December 2001 and, where necessary, revise the schedule to increase and improve the frequency of cleaning for all college facilities.
Housekeeping schedules were revised to reflect the frequency of cleaning requirements and for publishing names of persons responsible for specific areas to be cleaned. An additional housekeeping coordinator was hired to monitor the quality of cleaning throughout college facilities.
2s. Increase product and food selections in the college cafeteria by 10%.
As a result of a suggestion letter distributed to students, faculty and staff, the cafeteria menu changed and ninety-five percent of the suggestions received from CFCC employees were implemented by the cafeteria contractor, Diamond Foods, Inc.
2t. Survey cafeteria clients fall 2001 and implement changes recommended from the survey to increase and improve services to students, faculty, and staff and as evidenced by a 10% increase in sales for 2002.
Based on input from students, faculty and staff, additional services were provided resulting in a 24.5 percent increase in cafeteria sales.
Goal 3. Incorporate the appropriate use of technology for students, faculty and staffandprovide training in accessing and applying the technology.
Student Development developed and implemented a computer training workshop for all new full-time faculty who advise students using NetTerm. At the request of faculty, additional training was opened to all full-time faculty prior to each registration.
An Advising Center web site is currently in development and scheduled for completion May 2002.
The Financial Aid Office implemented the new National Student Loan Data Service (NSLDS) software, which allows Financial Aid (FA) employees to view the most current financial aid information on students and helps reduce overpayment to students. The software allows staff access to information about other financial aid students have received and schools they have attended.
Career and Testing developed release forms on the Internet for students to request their test results and transcripts be sent to CFCC.
Established seven 7 new computer labs, refurbished eight existing labs and placed three previously stand-alone labs on the network.
Completed a Student Scholarship Kiosk that allows students to search for available scholarships at their convenience.
The CFCC Internet Web site has grown to over 2,886 pages and within this site are forty-four (44) individual instructor web pages.
The CFCC Intranet now has 987 pages including a new Bulletin Board and system for posting in-house advertisements. Many new forms, such as Equipment Transfer, Media Repair and First Aid Supplies Store, new web sites such as the library and student development, links and other college related information was also added.
Arts and sciences adopted an online foreign language proficiency test for students.
During 2001-2002, the Personnel Office developed and implemented a new computerized system for calculating and maintaining employee sick and annual leave balances. As a result of this new system and procedures, accuracy has improved and the monthly reconciliation error rate was reduced 95 percent compared to the previous year.
3a. Utilize the new Information Systems for the Future to provide faculty access to course pre-requisite checks and grade rosters.
The scheduled implementation date for the Student Development portion of the Datatel Colleague System is March 2003. Information received from eight colleges who have piloted the Colleague System is that the pre-requisite check feature does work when registering students, and will also work with CFCC’s TRAC (telephone registration) system. Once the new Datatel Colleague System is implemented, class rosters will be on-line and faculty will grade on-line.
3b. Fully implement Minolta document imaging system for more efficient and effective storage and retrieval of student records.
The Minolta document imaging system was implemented and currently, student development is imaging all admissions documents, financial aid documents and all ASSET and PSB test scores. These documents are retrievable at the desktop of each full time employee in student development. The records area is in the process of scanning over 65,000 folders of former students. Upon completion of this project during 2003-2004, all grade rosters will be imaged.
3c. Widely expand technology training opportunities and classes for faculty and staff through the technology training center in the new Health Sciences/LRC addition.
The Technology Training Center was equipped with 16 computer workstations during spring 2002 and is being used for computer software training, media equipment and software training, professional development activities involving computers, distance education course construction and advanced Internet training for faculty and staff.
3d. Computer services department will migrate campus to Windows 2000, upgrade production workstations to Microsoft Office 2000 and migrate administrative software to the new Information Systems for the Future.
Campus migration to Windows2000 has begun and as of May 2002, this upgrade is approximately 75% complete.
Fall 2001, the entire CFCC campus was upgraded to Office2000.
The two-year process of migrating the present CFCC administrative software to the new Colleague Information System has begun.
The new SUN server for the support of the new Colleague Information System was installed and configured.
3e. Upgrade college network infrastructure by providing network electronics in the fiber backbone extension, connect electronics and network services to the North Campus, and purchase a redundant Wide Area Link.
College Fiber backbone now extends to almost all of the non-contiguous portions of the Main Campus.
Upgraded the college network backbone to Giga-bit providing a 10-fold increase in speed to handle network traffic.
Insured an “always-up” connection by using two different Internet providers and innovative hardware that load-balances and provides fault-tolerance.
Provided for the first time, campus network Internet connectivity and Firewall services to the Electronics Building.
The development of a Wide Area Link strategy for linking the North Campus to the downtown campus is nearly complete.
Network Electronics for the North Campus is planned and nearing purchase.
3f. Complete the roll out of student email and web space by fall 2001 and develop and test methods of deploying latest operating systems and application suites to student desktops.
Implemented web-based student email fall 2001.
Fall 2001, created WebSpace, an area accessible through the Internet for the storage of student, faculty and staff files.
Deployment of operating systems and applications to student desktops delayed due to lack of resources.
3g. Develop an effective telephone registration process for continuing education classes and spring 2002.
This objective has not been accomplished. With the implementation of the Datatel Colleague Information System in 2002-2003, continuing education elected to postpone the development of a telephone registration process until Colleague is fully implemented.
3h. Implement Telemagic, a customizable software package, for the Business, Industry and Government Center to reduce administrative time and improve customer service through on-line documentation of essential course information and methods of payment.
The Continuing Education department implemented a new software package, Telemagic, enabling the BIG Center staff to write contracts electronically, save time now dedicated to customer service and create a sophisticated mailing database with over 10,000 entries.
Goal 4. Enhance the teaching and learning process through the provision of adequate, up-to-date equipment and learning resources that are accessible to users and in formats consistent with prevailing technologies suitable to the college’s needs and goals.
A computer lab with 21 new computer workstations was established for the Industrial Systems and Machining Technology programs. In addition, computer aided manufacturing software and computer numerical control machine tools were upgraded allowing the program to offer cutting edge training to students in numerical control programming and operation.
The Landscape Gardening greenhouse was updated to improve cooling and irrigation.
State of the art A/C analyzers were purchased for the Automotive Systems and Heavy Equipment and Transport Technology programs.
The Engineering Department used Carl Perkins funds to equip the college with a state of the art Fuel Cell Training Station and a 150 watt, 14 volt fuel cell enabling all interested CFCC students and faculty the opportunity to have hands-on experience with some of the latest concepts in science.
CFCC has been designated as a certified electronics technician’s exam site and an FCC commercial radio operators’ license exam site. The college’s electronics lead instructor was redesignated as the certification administrator for the Electronic Technician’s Association for the region.
Installed the Horizon library software system and joined a new library consortium
with Guilford Technical Community College, Davidson Community College and Carteret Community College. Installed a “user friendly” web-based catalog spring 2002 improving the efficiency and reliability of cataloging and circulation procedures.
The Learning Resources Center increased the accessibility and security of CFCC’s learning resources by moving the Media Center, reference desk and the reference, serials, Allied Health and audiovisual collections to the new addition to the Health Sciences/LRC building, reorganizing the technical services space to better house all new materials and processing functions, adding four offices and a supply room in renovated space formerly occupied by Learning Lab and Media Center and enlarging the microforms room by moving to renovated space formerly occupied by Media Center.
4a. Hire a Television/Video Technican to operate the television studio and begin a program of video production, classroom videotaping and archival videography spring 2002.
The job description for the Television/Video Production Specialist has been written and applications have been accepted. The position is currently frozen, but will hopefully be filled in 2002-2003. The television studio should be completed during 2002-2003 and a program of video and digital productions will begin.
4b. Evaluate the feasibility of providing streaming video to all buildings at the Main Campus, North Campus, and the Burgaw and Hampstead satellite campuses.
A cross discipline committee has studied the provision of media distribution to all CFCC campuses and is currently establishing specifications. A digital format is now being considered as the means to provide instantaneous viewing of all LRC media holdings.
4c. Move Learning Resources Center instruction to the new bibliographic instruction classroom spring 2002.
The Bibliographic Instruction classroom opened January 2002 and is used for LRC orientation sessions, class research projects, NCLive training and Internet training by the staff.
4d. Complete the planning and purchase of learning resources and hire a collection development librarian for the North Campus Learning Resources Center (LRC).
Using $39,000 in special funding, a reference collection was purchased for the North Campus LRC spring 2001. No additional funding was provided in 2001-2002, but the collection development team purchased approximately $30,000 in circulating books for the North Campus collection. Titles from the main library collection are currently being identified for transfer to the North Campus collection during the summer of 2002. A collection development librarian (LRC Coordinator) position was funded in the 2001-2002 budget but was frozen. It is anticipated that this position will be filled during the summer of 2002.
4e. Increase library holdings for the humanities and fine arts curriculum and equip computer labs with the resources to support photography and art classes.
The Humanities and Fine Arts department received a special allocation of $20,000 to increase its library holdings in 2001-2002. In addition, the department faculty contributed over 100 new titles to the library holdings in their subject areas.
4f. Begin planning the specifications for the replacement of the Dan Moore research vessel.
Several meetings have been held to identify the needs of the training platform. The University-National Oceanographic Laboratory System (UNOLS) ship specifications are being reviewed..
Goal 5. Provide increased access to educational opportunities through distance learning.
Computer Services provided campus-wide support for distance learning through training, administering BlackBoard, installing software and managing Web servers.
Usage and support of the Blackboard on-line learning environment increased dramatically. August 2001, CFCC had 70 instructors using this system and currently there are 105 instructors using Blackboard and 251 CFCC courses online.
A course in Blackboard was offered to teach faculty how to develop and teach online courses. In addition, an online learning lab was developed using Blackboard.
5a. Investigate the feasibility of implementing on-line registration, tuition payment and book orders to support CFCC Internet courses.
With implementation of the Datatel Colleague Information system, it is anticipated that online registration will be available to distance education students January 2003. Currently, distance education students may purchase books by phone with a credit card and books are mailed upon request.
5b. Increase the number of arts and sciences distance education course offerings.
The number of arts and sciences distance education course increased from twenty-five on-line courses offered during 2000-2001 to thirty-five on-line courses for 2001-2002.
5c. Revise the distance education web site, provide distance education services on-line and screen students for distance education courses to comply with the Southern Association of Colleges and Schools, Commission on Colleges Criteria for Accreditation.
The distance education web site has been revised and includes the course syllabi for telecourses for the public and course syllabi for on-line courses for currently enrolled students. The distance education web site will soon be available to the general public.
An on-line advising service is planned for college transfer students fall 2002.
An Arts and Sciences faculty member received a Datatel grant to develop an on-line competency tool to assess the computer skills needed for student success in online courses.
An online tutoring service was developed and piloted with students enrolled in ENG 112. Fall 2002, this on-line tutoring service will be extended to other English and math courses.
A subcommittee is being formed to address methods of screening students for distance education courses.
A distance education meeting was held on campus April 16, 2002 to address distance education issues and the Southern Association of Colleges and Schools (SACS) accreditation requirements. Two CFCC supervisors attended a distance education meeting at Guildford Technical Community College April 2002 regarding SACS requirements.
5d. Expand Internet course offerings in the Business Department curriculum.
The Business Department increased its Internet courses by offering ACC 120, Principles of Accounting I and ACC 121, Principles of Accounting II. Plans are underway to offer CIS 110, Introduction to Personal Computers fall 2002.
5e. Offer more on-line computer classes and add twenty on-line Ed-To-Go courses through the Business, Industry and Government Center.
The BIG Center currently offers 150 Ed2go on-line courses in computers, small business, and management.
5f. Beginning fall 2001, offer Internet courses in Medical Terminology, Medical Coding, Medical Billing, and Medical Transcription sponsored through the Business, Industry and Government Center.
The BIG Center twice sponsored a series of four medical office classes on-line (Medical Terminology, Medical Coding, Medical Billing and Medical Transcription) registering a total of 121 students. A third offering of these on-line classes is scheduled for May 13, 2002.
5g. Explore the possibilities of providing ASSET testing on-line for distance education students.
Beginning fall 2002, CFCC will accept ACT, COMPASS, ASSET, ACCUPLACER (CPT), and SAT scores for admission. Acceptance of these placement tests will provide students, including distance learning, more options in meeting admission requirements.
Goal 6. Strengthen partnerships with business and industry, public schools, universities and others that are mutually beneficial and that maximize resources in meeting the educational needs of the service area.
CFCC enrolled over 200 high school students in Huskins classes during 2001-2002. Huskins classes offered at the Downtown Campus for New Hanover County high school students were Auto Body Repair, Welding, Automotive Systems Technology and Pharmacy Technology.
Huskins Criminal Justice classes were expanded to four classes at Topsail High School and one class at Hoggard High School.
CFCC sponsored history, communications, economics and English classes at Hoggard High School.
The CFCC Auto Body and Automotive Technology programs worked with the New Hanover Regional Medical Center to store and convert a used school bus into an emergency evacuation vehicle that will be turned over to the hospital April 2002.
Completed a joint project with Bladen Community College, with help from the Golden Leaf Foundation, to train 45 students in truck driving.
CFCC hosted the second Annual Wooden Boat Show on the Cape Fear waterfront with approximately 3,000 people in attendance.
CFCC counselors worked with UNC-W representatives and increased the frequency of their visits to CFCC by 75 percent. These efforts resulted in an increase in the number of CFCC students receiving notification of early acceptance to UNC-W.
Career and Testing Services provided training to the VoCATS testing personnel in both New Hanover County and Pender County Schools to enable them to administer the ASSET Test to graduating seniors beginning spring 2002.
6a. Arts and Sciences Department will increase and improve partnerships with transfer institutions to improve CFCC transfer student advising and academic success.
October 2001, three UNC-W officials from the Admissions Office and the Academic Advising Center addressed the college transfer advisors.
February 2002, four supervisors in the arts and sciences division attended a College Transfer Administrators’ meeting at Durham Technical Community College to address transfer issues. A new organization was formed and named the College Transfer Program Association. An executive board was selected and Frank Carter, chair of CFCC Humanities and Fine Arts Department, was appointed as a regional representative and Marilyn Freeman, chair of the CFCC English Department, serves on a subcommittee.
March 2002, the Dean of Arts and Sciences met with UNC-W officials to discuss transfer issues. Minutes of the meeting were shared with the transfer advisors and CFCC student development staff.
Additional advising materials were received from senior institutions on College Day. Updates continue to be requested each summer, however.
Carol Nichols, a transfer liaison with East Carolina University (ECU), submits timely updates to community college personnel about transfer issues and CFCC received two notices this year. Five CFCC supervisors and the EDU 116 instructor receive minutes of the ECU Council for Teacher Education.
Three CFCC social and behavioral sciences faculty participated in the Virtual Learning Community and developed the following Internet courses to be offered 2002-03: HIS 132,American History II; PSY 241, Developmental Psychology, and SOC 213, Sociology of the Family.
Two arts and sciences supervisors attended the UNC-Chapel Hill Admissions Workshop.
Several college transfer courses were offered at Hoggard High School fall and spring semester. Two CFCC fiber optic classes were offered for Laney High School.
A member of CFCC’s English Department chaired and organized the Conference of English Instructors held in Wilmington and hosted by CFCC. Approximately 90 participants from twenty community colleges attended.
6b. Begin offering Huskins Cosmetology classes for qualified New Hanover County high school students at the CFCC Main Campus.
An afternoon Cosmetology Huskins class began fall 2001 at the CFCC Downtown Campus with twelve students enrolled.
6c. In cooperation with Pender County Schools, a truck body paint and repair facility will open fall 2001 to offer Huskins classes in Autobody Repair for Pender County high school students.
In cooperation with Pender County Schools, a truck body and paint facility was provided
and Huskins classes in Auto Body Repair were offered to the Pender County High Schools.
6d. Strengthen existing partnerships between the CFCC Continuing Education Department and medical providers, UNC-W, the NCSU Industrial Extension program and the NC National Guard to identify and offer additional training programs and services.
Continuing Education partnered with the UNC-W Nursing Department to allow UNC-W nursing students to attend CFCC’s Continuing Education CNA classes. Partnered with New Hanover Regional Medical Center (NHRMC) to offer a condensed CNA class for NHRMC employees for 40 hours a week.
Partnered with North Carolina State University’s Industrial Extension Service to deliver technical training in Lean Manufacturing, Design of Experiments, 5S – Workplace Organization and Standardization at the CFCC Downtown Campus and the Burgaw Campus.
CFCC Continuing Education partnered with the NC Cooperative Extension Service to offer a Foot and Mouth Symposium featuring NC Commissioner of Agriculture, Meg Scott Phipps, State Veterinarian, Dr. David Marshall, and Assistant State Veterinarian, Dr. Tom McGinn.
6e. Increase the number of innovative programs and services through continuing education that meet the training needs of the Emergency Medical Services workforce.
The Continuing Education Public Health and Safety Division offered ten new courses for Emergency Medical Services workforce. These included a Tactical Survival Course for public safety personnel, two Basic Trauma Life Support (BTLS) classes and, three Helicopter/Landing Zone Safety classes through partnerships with New Hanover Regional EMS. Two EMT-D and one EMT-Basic classes were offered at KOSA Industries and one EMT-Basic at Long Creek Volunteer Fire Department.
6f. In partnership with New Hanover County and Wilmington Fire Department, increase the number of continuing education programs specifically targeted to meet the training and certification requirements of local fire fighters.
CFCC partnered with the Wilmington Fire Department to offer Initial Medical First Responder, Low and High Angle Rescue, Confined Space and Hazardous Training Materials Technician training classes to approximately 179 firefighters. Continuing Education offered a variety of training classes to both New Hanover County Fire Services and Wilmington Fire Department during 2001-2002 to help meet their training and certification requirements. More classes are planned for 2002-2003.
6g. Partner with professional groups and associations such as the Lower Cape Fear Human Resources Association, Achieve Global, morticians, building contractors, New Hanover County Schools, and NC League of Municipalities, to identify and provide continuing education courses that assist members in meeting their professional training requirements.
CFCC wasthe first community college in the state to offer classes to satisfy the continuing education requirements for HVAC, plumber and fire sprinkler contractors. This was accomplished in partnership with the State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors.
CFCC was the first community college in Southeastern North Carolina to offer a certificate program in Human Resource Management in partnership with the Society for Human Resource Management (SHRM).
CFCC became the first community college in the United States to offer the Dale Carnegie Leadership series (spring 2002) in partnership with the E.J. Taylor Corporation.
Partnered with the City of Wilmington’s Sweeney Water Treatment Plant to offer a Backflow Prevention and Cross Connection class.
Partnered with the New Hanover County Inspections Department and American Institute of Architects to offer a North Carolina Building Rehabilitation Code class March 2002.
Strengthened CFCC’s partnership with the North Carolina State Ports by providing leadership and computer training to more than 180 employees.
Offered leadership training to thirty New Hanover County employees.
Offered computer, management, and Spanish training to New Hanover County teachers.
6h. Partner with local massage therapy providers to offer an innovative program in Massage Therapy through continuing education.
Continuing education partnered with Coastal Carolina Institute to offer the 625-hour certificate program in Massage Therapy and graduated the first class of 16 students March 2002.
6i. Develop collaborative partnerships with area agencies such as New Hanover County Head Start and the Wilmington Housing Authority to improve retention in CFCC Basic Skills programs such as English as A Second Language, GED and ABE.
Partnerships were established with Wilmington Housing Authority (WHA), Wilmington Adult Vocational Enhancement (WAVE), and Head Start to improve retention in CFCC Basic Skills programs. Currently, Basic Skills is collaborating on a grant with the WHA to provide a GED class and two GED classes were developed for the WAVE. Currently working with Pender County Head Start to develop Family Literacy classes. Collaborated with the Cape Fear Literacy Council and developed an English as a Second Language Civics class.
CFCC Human Resources Development Department planned and implemented a Latino Health Fair in collaboration with the Migrant Education Program in Pender County, Southeastern Mental Health and Pender Memorial Hospital.
CFCC Human Resources Development maintains partnerships with Employment Security Commission, Fatherhood Initiative Program, and the Cape Fear Council of Government.
CFCC’s Human Resources Development Department collaborated with the US Federal Probation office and Wake, Pitt and Fayetteville Community Colleges and began a program called EMPACT (Emphasizing the Mental Process and Correctional Treatment) for persons on federal probation to train them in alternatives for dealing with conflict.
Human Resources Development collaborated with Judge Rebecca Blackmore to develop a drug court initiative to assist persons who have been convicted of drug abuse and trafficking.
6j. Increase membership of the Basic Skills Advisory Board with representatives from community based agencies to work in partnership with CFCC to improve adult literacy.
Presently, the Basics Skills Department is analyzing its strengths and weaknesses to identify areas within the department where more advising is needed. Once those areas and the skills needed by individuals on the advisory board are determined, the selection of potential candidates will begin. This objective will be continued for 2002-2003.
6k. In partnership with New Hanover and Pender County School Systems, develop a system to track Tech Prep high school students.
There were not enough Tech Prep high school students to track this year. This effort will be continued.
Goal 7. Provide a comprehensive program of student development services that assists students in achieving their goals including appropriate placement in courses and curricula, financial assistance, counseling and advisement, career guidance, and student activities and athletics.
Many new web sites were developed for CFCC student use that provides scholarship information, applications, distance education and on-line orientation.
Increased student and faculty participation in the CFCC Student Recognition Program held annually for the purpose of recognizing students for outstanding academic achievement and service to their program of study.
Re-instated a policy allowing CFCC to accept developmental course credits from other accredited institutions of higher learning.
Developed and presented a Financial Aid PowerPoint slide show at the North Carolina Student Government Association Conference that is now being used during visits to local area high schools and the CFCC "Financial Aid Parents Night" program.
Improved financial aid services by streamlining the voucher system so students may now purchase books prior to registration day.
The Continuing Education Department worked with CFCC’s financial aid staff and identified Citibank as a lender to qualified students who pay $1,000 or more in continuing education tuition.
CFCC counselors and the Foundation Office implemented steps to allow CFCC Ambassadors more opportunities to represent CFCC by assisting with campus tours for visitors, representing the college with visits to area high schools and assisting with student orientation programs on campus.
Implemented steps to increase awareness of curriculum offerings and services to students in the Adult High School program through more classroom visitations by CFCC counselors.
Developed a process for selecting students for acceptance into the new CFCC Sonography program and developed and implemented a process for selecting day and evening students for the Associate Degree Nursing program to increase the ADN enrollment to ninety students.
7a. Create a new Financial Aid Student Handbook detailing Financial Aid requirements and changes.
Developed a new Financial Aid Student Handbook that provide students with detailed information about the application process, selection criteria and the various financial aid programs such as grants, loans, work-study and scholarships. All scholarships are listed with detailed criteria and a scholarship application is enclosed. Funds to publish the handbook have been requested in the 2002-2003 budget.
Evaluated and revised the CFCC scholarship application to include an essay requirement for all scholarship applicants.
Implemented an orientation workshop for work-study students and their supervisors each semester to increase understanding and awareness of work-study policies and procedures.
7b. Implement an advising check sheet for Veteran (VA) students to ensure compliance with VA requirements.
An advising check system was developed and implemented by financial aid to evaluate and verify that VA students are enrolled in the proper courses with the correct number of hours to complete their program requirements. This new procedure prevents overpayments to veterans
7c. Increase GED, ASSET, and PSB testing opportunities in the Career and Testing Office for current and prospective students.
Implemented the new nationwide "GED 2002" testing system at CFCC February 2002.
During 2001-2002, the GED testing opportunities for current and prospective students increased 14 percent, ASSET testing opportunities increased 36 percent and PSB testing increased 30 percent when compared to 2000-2001.
The following is a summary of the number of tests administered for GED, ASSET, and PSB for the calendar years 2000 and 2001:
| Total # Tested | 2000 | 2001 | Increase |
|---|---|---|---|
| GED | 501 | 573 | 14% |
| ASSET | 3404 | 4636 | 36% |
| PSB | 334 | 434 | 30% |
7d. Develop electronic Job Boards for students and employers through Career and Testing Services.
The President’s 2002 Phi Theta Kappa Project was creation of a “job bank.” The President met with a committee (Fred Gainer, Brian Pepper, Ashley Keegan, Doug Eyman, and David Chappell) to explain the project. This committee selected software for the job bank and, once the software is received, modifications will be made so students and potential employers will be able to communicate about job openings and employment. Target date for implementation is April 2002. Computer Services will implement a student résumé service on the web by April 30, 2002 to allow students to post their résumé for prospective employers.
7e. Address the needs of non-traditional and/or at-risk students through implementation of an “Intrusive Advising” program.
Efforts during 2001-2002, such as the early alert forms and probationary workshops, have not been as successful as the counseling unit of student development had hoped. A proactive approach to reduce the number NC (No Credit) grades has proven more successful at other colleges. CFCC’s proactive “Intrusive Advising” plan for 2002-2003 is to work closely with the CFCC Learning Lab and Supplementary Instruction, and with available tutors and mentors to help students experience success and not withdraw from classes or the college.
7f. Implement steps to reduce by 25% the number of “NC” grades received by students.
The counseling unit of student development is confident that implementing a proactive “Intrusive Advising” program in 2002-2003 will address this concern.
7g. Work collaboratively with the Student Government Association and Public Information Office to initiate a catalog awareness campaign to improve student adherence to proper class withdrawal procedures.
The student development counseling unit and the Student Government Association are working collaboratively with the Public Information Office to improve student awareness of CFCC policies and procedures. Messages regarding policies and procedures will be transmitted to students through posters, electronic media and bulletin boards.
7h. Administer the college’s Employer Satisfaction Surveys annually to provide more relevant feedback to CFCC curriculum programs.
An Employer Satisfaction Survey, formerly administered by Student Development,
is now coordinated by the Planning and Research section of the NCCCS for the purpose of collecting system-wide data. Because the data collected by NCCCS is not specific to CFCC and therefore, not useful for evaluating CFCC programs, local employer satisfaction data will be collected as part of CFCC ‘s recently revised Annual Program Review Process. Both instruction and student development will be involved in this new process.
7i. Develop a CFCC “Student Union” to include active student clubs and organizations, the Student Government Association, leadership workshops, and other extra-curricular activities of interest to students.
A CFCC ‘Student Union” opened with the completion of the new addition to the Health Sciences/ Learning Resources Center Building. The Student Government Association, Phi Theta Kappa, and other student clubs and organizations now utilize this new activity room.
7j. Increase awareness of the CFCC athletics program among students and the community.
The Sea Devils Newsletter, that includes information on Sea Devils Athletics, was developed and is currently distributed campus- wide. In addition, a CFCC Athletic Web Page was established on the CFCC home page.
The CFCC basketball, volleyball and soccer players, and the Sea Devils logo, were featured on CFCC’s Azalea Festival Parade Float April 2002.
7k. Increase awareness and promotion of student activities through the new Sea Devils Newsletter.
The Sea Devils Newsletter began circulation April 2001. In the Newsletter, admissions, financial aid, student activities, and college information is made available to students.
7l. Implement the Student Government Association’s “Permanent Improvement Project” for the college campus.
The Student Government Association (SGA) implemented its “Permanent Improvement Project” to annually donate an item to the college for use by students. This year a bench was donated for the new courtyard and included a plaque with the inscription, “Donated to the students of CFCC by the Student Government Association 2001-2002.”
7m. Develop a strong sense of stability in the women’s volleyball program.
The number of students who tried out for the 2001-2002 volleyball team increased over last year. Of the 25 girls who tried out, 13 were selected for the team. A more stable environment for the volleyball program is expected for 2002-2003 based on the increased interest shown this past year.
7n. Develop an academic monitoring and support system for CFCC student athletes.
At this time, CFCC does not have an active academic monitoring system for athletes in place, however, a system has been developed for implementation in 2002-2003.
7o. Evaluate the need for an athletic staff at CFCC.
The need for an athletic staff has been evaluated. Projected budget cuts for 2002-2003 will most certainly effect and hinder the addition of any new employees.
7p. Develop a link for an athletic web site for the CFCC Sea Devils.
A CFCC athletic web site was established and will be expanded during 2002-2003.
7q. Improve arts and sciences student advising process through new initiatives such as virtual advising, prerequisite and ASSET score checks at registration, two pre-advising sessions per semester and changes to the Common Course Library.
The website for virtual advising is scheduled for completion summer 2002. Advisors and staff are currently critiquing advising information.
During registration this year, prerequisite checkers recorded students’ ASSET scores and indicated if the students had taken a curriculum math or English course.
The Dean of Arts and Sciences scheduled five pre-advising sessions during 2001-02.
Changes to the Common Course Library were submitted to NCCCS spring 2002. The recommendations include changing the status of selected courses from electives to core courses and changing prerequisites.
7r. Increase student access to GED testing by establishing Burgaw Campus as a test site and increasing frequency of GED testing to include weekends and evenings.
This objective has not been accomplished but will be continued in the 2002-2003 planning year. The transition from the previous GED test to a new GED 2002 test this year hindered establishing more CFCC test sites. Nevertheless, to provide maximum GED testing opportunities, Career and Testing Services offered additional test dates through November 2001.
Goal 8. Cultivate an excellent, highly qualified faculty and staff through recruitment, retention, recognition and professional development.
8a. Establish broad criteria for all CFCC performance evaluations, provide opportunity for input and self-evaluation and establish college-wide performance evaluation procedures.
The Evaluation Task Force comprised of department chairs, faculty association representatives, instructors and the Personnel Director, met on a regular basis throughout 2001-2002. The Task Force developed five specific evaluation criteria to recommend for inclusion in all CFCC performance evaluations. The Task Force also developed forms that include the new criteria for use in evaluating all staff positions. These forms will be presented to staff department heads and other staff evaluators in order to gather their input and acceptance of the process. During spring semester 2002, the Task Force will work with the instructional department chairs who are not members of the Task Force to reach consensus on the recommended criteria and model to be used for all evaluations. After consensus is reached among the instructional department chairs, the process will go to the instructional deans and the vice president of instruction.
8b. Educate faculty and staff regarding performance evaluations by offering a “Planning for Performance” workshop during fall 2001 in-service training and scheduling performance evaluation training February 2002.
In an effort to educate faculty and staff about performance evaluations, a “Planning for Performance” seminar was offered during CFCC’s in-service training August 2001. At the suggestion of the president, it was decided that rather than relying on an outside consultant the CFCC Evaluation Task Force could more effectively accomplish their objective of educating employees on performance evaluation by working with all college department heads to build consensus on how CFCC performance evaluations should be conducted. Therefore, during January and February 2002, a number of department heads were invited to attend the Evaluation Task Force meetings and this has served to educate both the Task Force and department heads on many of the strengths and weaknesses of the current evaluation processes being used throughout the college.
8c. CFCC Evaluation Task Force will review evaluation processes within each CFCC department and make recommendations for improvement.
As of March 20, 2002, the CFCC Evaluation Task Force completed a review of all the various evaluation processes used at CFCC as well as a review of several processes used by other institutions and organizations. CFCC department chairs presented their evaluation processes to the task force. In addition, a survey was conducted through the North Carolina College and University Professional Association for Human Resources members to obtain evaluation forms and processes used at other colleges. The Society for Human Resources (SHRM) was contacted for advice and examples of good evaluation procedures for exempt and non-exempt staff members. A modified version of two of the SHRM forms were recommended for use at CFCC.
8d. Implement improvements for hiring and recruitment procedures recommended by the CFCC Recruitment and Hiring Tasks Force to include posting job openings internally prior to general advertising, eliminating use of search committees and/or limiting number of committee members for selected position categories, and filling budgeted positions within six months.
Approval was not granted for the above recommendations made by the Recruitment and Hiring
Task Force.
Highlights of Faculty and Staff Professional Activities/Accomplishments:
The BIG Center staff organized and promoted a Train the Trainer session August 2001 for continuing education faculty on preparing and presenting instructional curricula.
Approximately 92 faculty and staff participated in Tier A funded professional development activities this year.
CFCC art instructor, Ben Billingsley, presented art in two Greensboro group shows which were well attended and highly acclaimed and was a judge at the student art show at UNC-W and delivered an address at the reception to explain his choices.
Robert Sutton, philosophy and religion instructor, published “Rhetoric as Commitment: Ethics and Everyday Life” with former Cape Fear instructor Daniel Collins. This article was published September 2001 in the journal Teaching English in the Two-Year College.
Ernest Ferreri, music instructor, published two musical cartoon transcriptions for a Japanese animation company, AnimEigo, for American release. Mr. Ferreri prepared and proofed the orchestral score of Robert Ward’s Concerto for Piano and Orchestra. Ward is best known for winning a 1962 Pulitzer Prize for his opera, The Crucible. Ferreri also has received a commission to set a libretto by Dr. Charles Matz entitled I Misteri di Fumach for four voices and chamber ensemble. Dr. Matz is a professor at SUNY Southampton and a prolific poet and historian.
CFCC music instructor, Mary Jo White, presented several flute recitals during the year, including the “Music At First” series and served as principal flutist with the orchestra for the Southeastern Oratorio Society. Mary Jo also played with the Wilmington Symphony Orchestra for their Holiday Concert.
Arts and Sciences Department Secretary, Coni Brandt, received a bachelor’s degree from Shaw University, graduating summa cum laude.
Bernard Moses, Continuing Education Recruiter, received his Doctoral Degree fall 2001.
Fred Gainer, Director of Career and Testing Services, was re-certified this past year as a Certified Grief Counselor and a Certified Death Educator.
Robby McGee, Director of Student Activities, received his National Certified Counselor (NCC) License this year.
Linda Boney, Data Retrieval Technician, will receive certificates in Networking and Web Development from CFCC in May 2002.
Laurel Pettys, Real Estate Instructor, will receive an MBA degree from UNC-W spring 2002.
Ruby Casanova, Chemical Technology Lead Instructor, received an MS degree in Chemistry from UNC-W, July 27, 2001.
Computer Information Systems instructors, Omar Noor Al-Deen, Yashi Sanghi, and Bill Smith, completed 18 graduate hours in computer information systems courses through East Carolina University.
Lucien Hinson, Computer Engineering Technology Instructor, completed the following industry certifications: Microsoft Certified Professional (MCP)-Windows 2000 Professional, Certified Novell Administrator (NCA), and Novell Academic Instructor (NAI).
Goal 9. Promote diversity at all levels of the collegeand maintain a diverse faculty, staff and student body that reflect the college service area.
The Continuing Education Department continues to work with and recruit minority students and instructors.
9a. Strive to improve employee diversity in four targeted college occupational categories based on local area civilian labor force data and 1992 census data.
Two new minority nursing instructors were hired in the Associate Degree Nursing program during 2001-2002 increasing employee diversity representation in one of the four major CFCC targeted occupational areas. A minority secretary was also hired for ADN.
9b. Promote cultural diversity through student sponsored cultural events on campus.
A series of outdoor concerts were held on campus during 2001-2002 featuring a variety of musical styles, including African drums, Flamenco guitar, jazz, folk and rock.
The CFCC Diversity Committee organized a campus-wide forum in the Schwartz Center on the events surrounding the September 11, 2001 terrorists attack. One panelist was a representative from the local Muslim community. The event was well attended by CFCC students, faculty and the general public.
Goal 10. Effectively manage the college’s fiscal resources and seek external funding through grants and donations to support the mission of the college.
Replaced the college phone system with a new PBX system to save county operational funds annually.
10a. Organize and conduct the first CFCC Foundation Holiday Craft Show with proceeds to support scholarships.
Although a lot of time and effort went into planning a CFCC Foundation Holiday Craft Show, it did not materialize due to the economy, competition, and first time show with no track record to entice vendors. However, the Foundation did partner with the Premier Promotions Craft Show. The Foundation’s participation with this show resulted in raising $865.00 for student scholarships.
10b. Establish the New Hanover County Estate Planning Council Reception as an annual event and implement planned giving workshops for the Council members.
The first New Hanover County Estate Planning Council was held April 3, 2001 with approximately 25 people in attendance. One member suggested her clients met with the President and the Executive Director of the CFCC Foundation and it is expected that this client will include the Foundation in their estate planning. An Estate Planning Council reception is scheduled April 30, 2002 and plans are underway to provide a Planned Giving workshop for this professional group fall 2002.
10c. Increase Foundation scholarships with the goal of at least one scholarship for every curriculum program or department.
Foundation general scholarships increased 11 percent from 124 (FY 2000-2001) to 142 (FY 2001-2002). Eight (8) new endowed scholarships were established this year and three curriculums (Landscaping Gardening, Boat Building and Machining Technology) each received a scholarship designated specifically to support them. The goal to have at least one scholarship exclusively devoted to each curriculum will be continued.
10d. Educate faculty and staff and encourage their participation in applying for grants by providing them a “How To Write Grants” manual and sending periodic emails with information on available grants pertaining to their areas of interest.
A grants manual was distributed to faculty and staff showing an interest in writing grants. North Carolina Giving, a book listing grant agencies in North Carolina, was loaned to approximately 8 faculty and staff members. Approximately 12 faculty and staff members have received emails listing grant opportunities for their department. Faculty and staff are taking a more active role in writing grants, for example, the Kate B. Reynolds and International Paper grants.
10e. Re-design the solicitation methods for the Annual Campus Fund Drive to increase faculty and staff participation.
The Campus Fund Drive campaign solicitation methods were re-designed this year by doubling the number of Team Captains and having faculty and staff visit employees located within their own departments rather than visiting only those employees located on the same floor as their office. These new solicitation methods improved the Campus Fund Drive campaign by (1) raising over $5,000.00 more than the previous year, (2) achieving the largest year-over-year increase, (3) increasing participation and, (4) achieving the highest average gift amount ever.
10f. Receive a clean CFCC financial audit for 2001-2002.
CFCC received a clean 2000-2001 Financial Audit with no exceptions or concerns.
The college received a clean Equipment Inventory Audit for 2000-2001 with no exceptions or concerns.
The CFCC Foundation, Inc. was audited by a private firm during 2001-2002 and received no exceptions.
10g. Complete implementation of the budget segment of Strategic Planning On-Line (SPOL) by providing code distribution by cost center, refining budget reports and establishing methodology and timeline for downloading financial data into SPOL.
The implementation of the budget module for the Strategic Planning On Line system is still in progress. A delay in implementation of the budget module occurred early this year due to changes in the current account coding system involved with the migration from CFCC’s current administrative software system to the new Datatel Colleague Information system. In addition, major functionality modifications to the SPOL system by its developer, Indian River Community College, have caused unexpected delays in testing for use at CFCC. This objective is continuing for 2002-2003, however, CFCC budget cuts could hinder completion of this objective.
10h. Prepare to implement the new Information Systems for the Future at CFCC by establishing a college-wide implementation team, receive training and develop and establish an expanded version of the current account coding system.
The new Datatel Colleague Information System was installed at CFCC March 22, 2002. A college-wide core implementation team was established to prepare for CFCC’s conversion over to this new system. To date, CFCC has attended training sessions on general ledger, purchasing, accounts payable, personnel, and technical support. The conversion of the CFCC chart of accounts and vendor file to the Colleague Conversion Account is underway. Heavy testing of the general ledger accounts and transactions, issuing purchase orders, and writing accounts payable checks is taking place in April, May and June. Training will continue through December 2002 for personnel and payroll that are scheduled to go live January 1, 2003.
Training for the student system begins in May. The student system is scheduled to go live March 2003 however, this may be delayed until June 2003 due to the size and magnitude of the processes in this system.
10i. Implement new package tracking software system and a coding accuracy support system for purchasing and receiving.
The cost of a package tracking software system is approximately $14,000, therefore, a request to purchase the system has been postponed until the budget outlook improves. Purchasing and receiving will continue to assess the need for this system.
10j. Explore feasibility of assigning department box numbers for all correspondence.
Purchasing and receiving is currently working with the US postal service to obtain “plus four” zip codes to be assigned to each campus department. This means that four additional digits unique to each department will be added to the current 28401 college zip code, for example, 28401-3333. When implemented, purchasing and receiving will be able to sort all in-coming college mail by the “plus four” digits rather than by employee names.
The college mail processing equipment was updated. With the new system in place, a comparison of the cost of mailing packages with different carriers can be completed with the push of a button.
10k. Increase basic skills and occupational extension courses by 20% to generate an additional 146 FTE in the Continuing Education Department.
For 2001-2002, Continuing Education Basic Skills FTE increased 15 percent and Occupational Extension FTE increased 22 percent. Basic Skills and Occupational Extension together represent an increase of 129 FTE and an average 19 percent FTE increase.
10l. Increase annual revenue generated through continuing education self-supporting classes.
Annual revenue generated through Continuing Education self-supporting classes increased 10 percent.
10m. Before May 2002, develop and implement an improved inventory control system for housekeeping to reduce the costs associated with cleaning materials and supplies by 5%.
To track the use of housekeeping supplies to reduce costs associated with inventory of supplies, a ‘sign out’ system was implemented. As a result of this procedure, the amount of supplies used has been greatly reduced.
10n. Increase bookstore profits by 10%.
The college assumed bookstore operations December 1, 2001. The bookstore lowered the price of textbooks and supplies spring semester 2002 in an effort to offer a savings to students. It is too early to determine profits generated by the bookstore based on the initial investment to start the bookstore and because it is only in the fourth month of operation. This objective will definitely be continued for 2002-2003.
10o. Reduce by 10% the purchase and oversupply of ordered textbooks not needed by students.
CFCC assumed the bookstore operations December 1, 2001 and for this reason, it is too early to determine if this objective has been met. This objective will be continued for 2002-2003.
10p. Improve the financial integrity of the college cafeteria by increasing income by 10%.
During fall 2001, sales in the cafeteria increased by 24.5 percent and income improved as well.
Goal 11. Strengthen and refine the college’s continuous improvement process to ensure institutional effectiveness and public accountability.
CFCC held its Annual College-Wide Planning Retreat May 2001 where faculty and staff presented over 123 identified planning priorities for achieving the college goals for 2001-2002. These priorities were generated at the department level and represent a collective plan for continuous quality improvements of college programs and services.
CFCC met or exceeded the standards for 10 of 12 North Carolina Community College Performance Measures and Standards for 2000-2001. The college received additional funding for 2001-2002 based on its outstanding performance on selected measures.
Four CFCC employees were designated as Executive Information Users and granted use of the NCCCS Data Warehouse to increase departmental access to college and system data and reports.
11a. Develop and implement training modules in Strategic Planning On Line to provide on-line help tools for SPOL users.
The development of training modules in the Strategic Planning On Line System is a collaborative effort with Indian River Community College, Central Piedmont Community College and CFCC. The modules require media distribution capabilities. This objective is still in progress and it is hoped that the college will be able to add training modules during 2002-2003 if budget and resources allow.
11b. Develop and implement a budget component for the Strategic Planning On Line system to further enhance planning and budgeting accountability.
The implementation of the budget module for the Strategic Planning On Line system is still in progress. A slight delay in implementation of the budget module occurred early this year due to changes in the current account coding system involved with the migration from CFCC’s current administrative software system to the new Datatel Colleague Information system. In addition, major functionality modifications to the SPOL system by its developer, Indian River Community College, have caused unexpected delays in testing the budget module for use at CFCC. This objective is continuing for 2002-2003, however, CFCC budget cuts may further hinder completion of this objective.
11c. Update SACS On-Line Compliance System to include the December 2001 approved revisions to the Southern Association of Colleges and Schools (SACS) Criteria for Accreditation and to document the college’s compliance with the Criteria.
This objective is continuing for 2002-2003. The Southern Association of Colleges and Schools, Commission on Colleges adopted the new Principles of Accreditation at their annual meeting three months ago, December 2001. The new Principles of Accreditation replaces the former Criteria for Accreditation. The SACS On-Line Compliance module in Strategic Planning On Line will be revised to include the new Principles, however, this requires programming and any major revisions to the system rests with its developer, Indian River Community College (IRCC). Once the revisions are completed, CFCC will implement.
11d. Evaluate the CFCC Annual Program Review process and revise as needed.
A sub-committee of the CFCC Institutional Effectiveness Committee and chaired by Bob Philpott, has evaluated and recommended revisions to the college’s annual program review process to meet requirements that college programs be formally reviewed at least once every five years. The revised program review process is currently being piloted in three programs to test the criteria established for the reviews.
11e. Utilize the new North Carolina Community College System Data Warehouse to increase access to college data and the production of ad hoc reports.
Four CFCC employees were designated as Executive Information Users and granted use of the NCCCS Data Warehouse thus increasing access by departments to college and system data and reports.
Goal 12. Foster and maintain a positive public image of the college and effectively promote college services and programs to the community.
An “On-Line” Art Gallery was created on the CFCC web site featuring a variety of student artwork and photography.
Moved printing schedule for the college catalog to a two-year cycle resulting in a cost savings to the college.
12a. Target low enrollment curriculum programs and increase awareness of these programs in the community through development of brochures, the CFCC web page, new videos, printed and broadcast ads, and more public exhibits.
The CFCC Vocational Department participated in Career Day at Pender High School to promote curriculum programs, particularly those with low enrollment.
Selected CFCC programs were featured in a new “Careers in Focus” section of the Wilmington Star News to inform readers about specific careers and the entry-level skills needed to enter those fields of work. A CFCC graduate was featured in each bi-monthly article.
Student development, in collaboration with the instructional deans, the public information officer and the print shop, created a more “student friendly” format for the CFCC Catalog in response to comments from area high school counselors. The new catalog will list programs in alphabetical order with each program’s award levels (associate, certificate and diploma) appearing together with the requirements for each level.
Student Development and the Public Information Office collaborated to develop a new college Viewbook for recruiting and for promoting CFCC to high school students. The Viewbook emphasizes the value of technical education and the college transfer program using full color photographs and student testimonials. The Viewbook will be available April 2002 and used for two years.
Implemented a high school visitation program for the remainder of the spring 2002 term to help cultivate a closer relationship with local high schools and to provide timely information to prospective students as well as the high school counselors. CFCC counselors are assigned to the area high schools and visit twice monthly. Admissions staff and Director of Athletics are also participating in this program.
CFCC”s 2001-2002 television commercial won an ADDY Award in the local Carolina’s district given by the Coastal Area Marketing Professionals (CAMP).
The college’s video editing station was updated with new hardware and software which will enable CFCC to make videos in-house and update the current CFCC recruiting video.
12b. More effectively communicate CFCC’s positive impact in the service area by increasing graduate success stories and community events and by publicizing the college’s economic impact in the service area and employer satisfaction with graduates.
Beginning 2001-2002, profiles of successful CFCC graduates were featured in each bi-monthly “Careers in Focus” page in the Wilmington Star-News. This was an initiative to further promote selected CFCC programs. Community events, such as the CFCC free outdoor concert series, were advertised in the Star News, Encore Magazine and promoted on radio station WHQR. The college’s economic impact, as well as employer satisfaction with graduates, is publicized each year in the President’s Annual Report which is mailed to approximately 1,500 citizens.
12c. Develop and implement a plan to increase community awareness of continuing education classes and services targeting those classes in greatest need of promotion.
The Continuing Education Department web page was completely redesigned to help increase community awareness of the CE programs and services. The menu was re-structured and the class schedule was consolidated to one page to make it much easier for visitors to find information. A link to the CE web page is posted on the CFCC home page for easy access.
Continuing Education Department designed and published a promotional packet that includes a presentation folder as well as letterhead and postcard.
To increase community awareness, the BIG Center made presentations and supplied information to the following groups: Rotary East, Wilmington Contractors’ Association, Wilmington-Cape Fear Homebuilders Association, Lower Cape Fear Human Resources Association, Coastal Entrepreneurial Council, Wilmington Industrial Development, and the Greater Wilmington Chamber of Commerce Education Foundation.
Goal 13. Enhance internal communication among faculty, staff and students
To increase communication and resolve concerns, an ad hoc Advising/Registration Committee was formed to address faculty and staff advising and registration concerns. A campus-wide meeting was held March 26 to address the concerns and provide updates about the North Campus, new placement guidelines, financial aid, new courses, and the new Datatel Colleague Information System.
Maximized the BIG Center shared drive in posting classes, course outlines, instructor bios, fliers, forms and procedures.
13a.Improve communication of the CFCC continuous improvement process and procedures through the development of a new and improved institutional effectiveness web site.
A new Institutional Effectiveness (IE) web page was created and, with assistance and support from Computer Services, was posted on the CFCC home page. The IE web page was designed as a tool to communicate information to employees and the public about the CFCC Institutional Effectiveness process.
13b.Develop and implement student email to communicate orientation, registration, special events, grades and other pertinent information to students.
Computer Services implemented Web-based student Email Fall, 2001
Student Development is currently communicating with students by email regarding inquiries for information, the admission process, and special events. The staff directs the public to the CFCC web site as much as possible to alleviate mailing copies of the admissions packet, class schedule and college catalog. All CFCC forms now provide space for email addresses and, whenever possible, communications are handled by email.
The implementation of email correspondence to work-study students and their supervisors, along with the use of other computer-generated information has streamlined and improved the record keeping functions of the work-study program.
13c.Increase communication regarding the CFCC Foundation, Inc. to newly hired employees through an informational brochure.
Efforts were increased to inform faculty and staff of the CFCC Foundation and grants. An informational brochure describing the CFCC Foundation, Inc. and grant opportunities was developed for CFCC employees.
13d. Create materials to inform CFCC instructors of changes to Federal Aid Programs.
CFCC’s student newsletter, The Sea Devil, is used to inform students and faculty of Financial Aid information such as the dates for Pell payments and charging books as well as other important information regarding federal aid programs. An orientation was held for work-study students and their supervisors and received a very positive response from the faculty.
College Goals approved by the CFCC Board of Trustees March 28, 2001.
Return to the Annual Progress Reports Menu
Return to the Institutional Effectiveness Main Menu
