Cape Fear Community College
2001-2005 College Goals and Planning Priorities for FY 2003-2004
View the 2003 - 2004 Highlights
of CFCC Accomplishments
View the 2003 - 2004 Highlights of CFCC Accomplishments
Goal #1 Deliver quality programs and effective instruction that result in students achieving identified learning outcomes.
1a. Create an Information Technology Department to include the Computer Engineering Technology, Computer Information Systems, Cisco, and Network Administration and Support curriculum programs.
The creation of an Information Technology Department was approved but required hiring additional faculty. Due to budgetary limitations, this planning priority was postponed.
1b. Beginning fall 2003, offer Network Administration and Support and Electronic Commerce associate degree programs and Marine Propulsion Systems and Film and Video Production diploma programs.
Electronic Commerce and Network Administration and Support associate degree programs required hiring additional faculty. Due to budgetary limitations, both programs were postponed however, E-Commerce was offered as a concentration in the Business Administration associate degree program.
Using existing resources, a Film and Video diploma program and an Electronic-Commerce certificate program were initiated fall 2003. The Film and Video program will graduate its first class May 2004 and a second class August 2004.
A proposed Marine Propulsion Systems diploma program required hiring additional faculty and was postponed due to budgetary limitations.
1c. Secure a full-time faculty position fall 2003 to support a Film and Video Production associate degree program.
Due to budgetary limitations, hiring a full-time faculty position fall 2003 to support a Film and Video Production associate degree program was postponed.
1d. Complete the application process for a Surgery Technology associate degree program.
The Surgery Technology program application process was postponed due to space and budgetary limitations.
1e. Incorporate related electronic commerce courses as electives in Cape Fear Community College associate degree programs and consider developing additional diploma programs.
Using existing resources, a new Electronic Commerce concentration under the Business Administration Associate Degree program was offered for the first time during 2003-2004.
The Business Administration Advisory Committee and the CFCC Curriculum Committee considered and agreed that electronic commerce courses should be included as electives in other associate degree programs however, this was not achieved due to restrictions in the North Carolina Community College Curriculum Program Standards. In addition, several college planning priorities requiring the hiring of additional faculty were postponed due to budgetary limitations.
1f. Begin the process of obtaining accreditation for the Sonography program with the Commission on Accreditation of Allied Health Education Programs (CAAHEP).
During 2003-2004, a full-time Sonography instructor was hired and will begin the multi-year accreditation process with the Commission on Accreditation of Allied Health Education Programs.
1g. Maintain high student pass rates on the licensure and certification examinations for vocational and technical programs.
Graduates of the following programs achieved high pass rates on state and/or national licensure and certification examinations:
Dental Hygiene - 100% pass rate on both the State and National Board exams
Dental Assisting - 100% pass rate on Infection Control and Radiation Health and Safety
Sections of the National Board examination. This is a voluntary exam and is not required for
employment as a dental assistant.
Associate Degree Nursing students - 97 % pass rate
Practical Nursing - 100% pass rate
Radiography - 100% pass rate
Emergency Medical Technician - 91% pass rate
Basic Law Enforcement Training (BLET) - 82% pass rate
Real Estate - 100% pass rate
Cosmetology Apprentice (1200 hours) - 100% pass rate
Cosmetology (1500 hours) - 82% pass rate
Esthetics - 93% pass rate
Manicuring - 82% pass rate
Truck Driver Training - 100% pass rate
Landscape Gardening - 82% pass rate
Heating, Air Conditioning and Refrigeration -100% pass rate
1h. Increase course offerings in the Early Childhood Education program to assist the local public schools in fulfilling mandates for the education of teacher assistants.
In an effort to assist the local public schools in fulfilling mandates for the education of teacher assistants, Cape Fear Community College held several meetings with New Hanover County and Pender County teacher assistants providing them with information on enrolling in CFCC education courses to meet state training requirements.
1i. Apply for the highest possible 5-Star rating with the State Division of Child Development for the Cape Fear Community College Child Development Center.
The Cape Fear Community College Child Development Center applied for and received the highest possible 5-Star rating with the State Division of Child Development.
1j. Examine the latest technology available for each program in the Engineering Department and take steps to ensure the technology used in the curricula is the most current and up-to-date.
The Mechanical Engineering program acquired a Rapid-Prototyping Station allowing students the opportunity to build parts they designed with INVENTOR 7, a 3D-CAD software program.
The Machining Technology program added a new CNC Machining Station to be used in the CFCC Huskins classes at Topsail High School.
The majority of the Engineering Department labs were equipped with new flat screen, state of the art computers.
The Computer Engineering Department's Novell instructors upgraded their certifications to NetWare 6.x and ten new servers were installed to support this technology.
1k. Expand the Engineering Department's renewable energy project to provide students with the very latest technology and the opportunity to work hands-on with fuel cells, photovoltaic panels and wind generators.
The Electronics Engineering Technology and Instrumentation Process Controls Technology programs expanded the CFCC Engineering Department's renewable energy project by installing a 1.5 KW Fuel Cell, a 900 WATT Wind Generator and four 150 WATT Photovoltaic Panels. These new technologies will serve as the foundation for a new Renewable Energy Technology program. If approved, this new program will be the first of its kind in the community college system.
1l. Develop an online self-quiz to help CFCC college transfer students assess their understanding of the college's online advising website, the Statewide Comprehensive Articulation Agreement and the transfer agreement with UNCW.
This planning priority has been delayed until next year due to recent changes in transfer program standards and minimum course requirements for students transferring to a UNC institution.
1m. In a joint effort with University of North Carolina at Wilmington (UNCW), develop and administer a survey to CFCC college transfer graduates who subsequently enroll at UNCW for the purpose of collecting their opinions about their transfer experience, academic preparedness for transfer and the quality of instruction received at UNCW as compared to CFCC.
The CFCC Arts and Sciences Department developed a CFCC Transfer Student Survey to collect opinions regarding their transfer experience to UNCW. The survey was released to the UNCW Assistant Vice Chancellor for Academic Affairs to be administered to fifteen former CFCC students in good academic standing at UNCW and fifteen CFCC transfer students ineligible to return to UNCW. To date, the Vice Chancellor has not been able to administer the survey but plans to do so as soon as possible.
1n. Conduct a joint workshop for CFCC arts and sciences faculty and UNCW faculty who teach basic studies core courses to share materials and assess course content to ensure they are parallel.
A joint articulation workshop of CFCC and UNCW faculty was held March 16, 2004 at UNCW. Eleven CFCC faculty, three department chairs, and the Dean of Arts and Sciences attended the workshop. Course outlines, the performance of transfer students, an overview of the Comprehensive Articulation Agreement, and exploring joint community involvement for students and faculty of both institutions were discussed during this workshop. An outcome of the workshop was that UNCW has been satisfied overall with the quality of CFCC transfer students.
1o. Assess the minimum oral competency requirements for students enrolled in the communications core courses, assess students' writing proficiency in English 111 courses, and assess students' understanding of three major sociological concepts in Sociology 210 courses.
Cape Fear Community College speech faculty assessed students' oral communications competencies the end of spring semester and English faculty administered the English 111 Common Reading and Writing assessment in April to assess students' writing proficiencies as well as the English 111 Common Proofreading Assignment the end of spring semester. The tabulated results of these assessments will be available by first summer session. To assess students' understanding of three major sociological concepts, questions were administered to all Sociology 210 classes taught by full-time faculty fall semester. Results indicated that near the end of the semester, 82 percent of the students enrolled in Sociology 210 demonstrated an accurate understanding of the three major sociological concepts assessed.
1p. Increase the number of college transfer courses to provide students a greater variety of choices and to prepare students for their respective majors by adding eight new music, ten new art, and five new drama courses to the Humanities and Fine Arts Department. In addition, a new anthropology course, history course and psychology course will be added to the Social Behavioral /Sciences Department and a new biology course and physical education course will be added to the Math, Science and Physical Education Department.
Thirty-seven (37) courses were added to the College Transfer program curriculum for the 2003-04 academic year to provide students more variety and to prepare transfer students for their respective majors. The additional courses included music, art, drama, anthropology, history, psychology, biology and physical education. In December 2003, the Arts and Sciences Department presented to the college curriculum committee forty-two (42) new transfer courses and one developmental science course that are to offered to students within the next three years.
1q. Review program standards for drama and art pre-major programs and propose changes to the Statewide Transfer Advisory Committee to better prepare students for transfer as art and drama majors to East Carolina University and the University of North Carolina at Wilmington.
CFCC is seeking approval from the North Carolina Community College System to offer an Associate in Fine Arts program. If approved, a Drama pre-major will be subsequently submitted to NCCCS for approval with a tentative date for implementation fall semester 2004. The primary transfer institution for the drama pre-major will be East Carolina University. CFCC continues to work with UNCW on the transfer general education core requirements for drama pre-majors transferring to UNCW.
1r. Explore establishing a one-credit hour library instruction course for college transfer students to increase their proficiency in utilizing the CFCC library.
Pending new librarian positions are funded for 2004-2005, the LRC will make a proposal to the college curriculum committee to add a one-credit hour library instruction course to the college transfer curriculum.
1s. Develop and implement high profile student projects such as the Remote Operated Vehicle (ROV) and solar housing design initiatives to exhibit in the community to showcase CFCC engineering programs and the learning opportunities available to students.
High profile student projects continue to showcase CFCC programs to the community.
Mechanical Engineering students re-engineered the Remote Operating Vehicle (ROV) this year and will enter the ROV in the 3rd Annual National ROV Competition to be held at the University of California at Santa Barbra (UCSB) in June 2004. The new ROV design utilizes high technology and meets all of the required design specifications for the competition.
CFCC welding students participated in the re-engineering of the Remote Operating Vehicle (ROV) and showcased their skills by fabricating and welding the tank used for testing the ROV.
Students in the Boat Building program are currently working with the Mechanical Engineering students to construct the body for an electric car. Boat Building students are preparing to build a 30-foot steam powered launch to display at the various wooden boat shows in North and South Carolina.
The Boat Building program annually hosts its own Wooden Boat Show on campus the 1st Saturday in August. The CFCC Boat Building program is showcased annually at the Maritime Day Festival, Wilmington Nautical Festival, Charleston Wooden Boat Show, Georgetown Wooden Boat Show, and the Beaufort Wooden Boat Show.
Industrial Systems Technology students designed and manufactured two hydraulic log splitters using the skills acquired in Metal Working 131, Basic Welding 112, Blue Print Reading 111, Hydraulic Pneumatics 110, and Pumps and Piping courses. When completed, the log splitters will be entered in the Salvation Army Wood Lot Competition this summer.
The Cape Fear Community College Student Chapter of the Instrumentation Society of America (ISA) competed in the District 2 Student Quiz Bowl in Washington, D.C. in April 2004. Representing CFCC were three instrumentation and one electronics student who defeated a team from Penn State's "Pennsylvania's College of Technology" to win the District 2 Quiz Bowl.
District 2 includes Delaware, Maryland, New Jersey, North Carolina, Pennsylvania, Rhode Island, Virginia and West Virginia.
April 2004, CFCC Architectural Technology students competed against ten colleges in the statewide Sustainable Design Contest held at the Research Triangle Park. Cape Fear students took first and second place in the competition beating the North Carolina State University School of Design, the East Carolina University Department of Construction Management, the North Carolina A and T Architectural Engineering program and, Appalachian State University. Students prepared design drawings of a residence accompanied with models, other graphics and data to support their projects. Sustainable designs are those that can be produced economically and safely for all time without impacting the environment and well being of future generations.
1t. Plan and implement a fifth Firefighter Seminar and a Firefighter Cadet Academy through the Continuing Education Department to meet emergency services certification training requirements as a result of increasing national security alerts.
A Firefighter Seminar, co-sponsored by the CFCC Continuing Education Department and the Wilmington Professional Firefighters Association, was held to provide firefighters the opportunity to meet their certification training requirements.
An Emergency Rescue Technician (ERT) Training Academy was offered from October through December 2003. The 248-hour academy consisting of 22 courses allowed students to complete all of the required North Carolina Department of Insurance classes for ERT certification.
1u. Determine the feasibility of offering a Personal Care Assistant (PCA) course through Continuing Education to help meet the demand for more entry-level adult care providers in the service area.
A Personal Care Assistant course was developed by the Continuing Education Department and offered fall 2003, however, the course did not materialize due to lack of interest. This course will be offered again fall 2004.
1v. Increase the number of hours for the Pender County Nurse Aide I & II programs from 160 to 192 hours to prepare skilled nurses aides for the workplace.
The hours for the Pender County Nurse Aide I and II programs were increased to 192 for classes located at the Burgaw Campus, however, the hours for the Nurse Aide classes at the Hampstead Campus remained at 160 hours to accommodate UNC-W students enrolled in the class.
1w. Develop and implement a Continuing Education non-credit skilled trades certificate program in Electricity and Plumbing to provide students a short-term training option and to increase the local pool of skilled tradespersons.
In an effort to provide more short term training options to students and increase the local pool of skilled tradespersons, the Continuing Education Department offered a new Electric Theory and Practice I course fall semester 2003 and a new carpentry course spring 2004 using the Wheels of Learning curriculum. Plans are in progress to offer a variety of short-term construction trades classes such as a second Electric Theory and Practice I and Electric Theory and Practice II fall semester 2004.
1x. Develop and implement a Project Management curriculum that will be the first of its kind offered in a North Carolina community college to help meet an immediate need for skilled and experienced project managers for local industry.
Using Focused Industrial Training funds to contract with an experienced project manager, a new Project Management curriculum was developed and scheduled for a local company fall 2003. Scheduling conflicts and production priorities necessitated postponing implementation with this company however, a Project Management course was offered to the public fall 2003 and two more were offered spring 2004.
1y. Increase the variety of training for Small Business Center clients by offering a minimum of two new occupational extension courses each semester to help improve the success rate for start-up and existing businesses.
Fall 2003, the CFCC Small Business Center (SBC) offered two new occupational extension courses, Introduction to QuickBooks and Starting Your Own Business. Due to demand, both courses were offered to SBC clients again spring 2004.
1z. Design a subject specific compensatory education course to help increase the independence and employability skills of students enrolled in the Compensatory Education program.
The CFCC compensatory education staff participated in training with community supported employment agency personnel and designed and implemented a subject specific compensatory education course to help increase students' independence and employability. Students were taught job interviewing skills and job search techniques. They each made two job site visits and were introduced to agencies that could help them with job searches. As a result, a compensatory education student was successful in obtaining employment.
1aa. Actively market the Compensatory Education program to increase enrollment by 10% and provide services not readily available in the area for adults with developmental disabilities.
A survey was developed and administered by the Continuing Education Department to determine services needed but not readily available to adults with developmental disabilities. The CFCC Compensatory Education staff met with the transitions program instructor with New Hanover County Schools, ARC of North Carolina, United Cerebral Palsy, and the Pender County Southeastern Mental Health providers to analyze the survey results and begin collaborative efforts to provide services to this target population. As a result, a presentation was developed to market the CFCC Compensatory Education program, a CFCC orientation session was implemented for exiting high school students with developmental disabilities, and a new compensatory education class was established in Pender County.
1bb. Develop and implement two on-site workforce literacy classes for Adult Basic Education (ABE) and GED students to upgrade their basic skills to remain employed or promoted.
No progress was made towards this planning priority but it will be carried forward for next year.
A new Retention Pond Certificate program was developed and will begin fall 2004 as part of the Landscape Gardening curriculum.
The CFCC instructional deans initiated a process for reviewing credentials of all Cape Fear Community College faculty to ensure they meet the Southern Association of Colleges and Schools, Commission on Colleges credentialing standards. Further, instructional supervisors implemented a new college personnel evaluation process in an effort to rate faculty fairly and accurately.
In March 2004, three Cape Fear Community College Interior Design students competed in the Carolina Chapter of American Society of Interior Designers annual Otto Zenke Design competition. One CFCC student took third place and received a $250 cash award and two CFCC students received Honorable Mention for their entries.
Goal #2 Provide adequate facilities to support the rapid growth of the college and improve the maintenance, safety, and security of all campuses.
2a. Dredge the Cape Fear Community College basin and replace the college's boat ramp to provide on-campus launch instruction for Marine Technology students.
Dredging was not completed due to budget limitations however, this will remain a priority as resources become available.
2b. Continue preparations to move Computer Engineering, Mechanical Engineering, Machining Technology, Welding, Electrical/Electronics Engineering, Instrumentation and Electronics Engineering to the second building to be constructed on the North Campus.
The Instructional Council has met and discussed the relocation of programs from the Wilmington Campus to the new Engineering Building under construction at the North Campus. These discussions include the utilization of space to be vacated at the Wilmington Campus once existing programs are moved to the North Campus fall 2005 in an effort to achieve as seamless a transition for the students as possible.
Planning is underway for a new North Campus Safety Training Center to house Fire, Truck Driving, and Basic Law Enforcement Training.
2c. Begin discussions with faculty and staff to develop plans for a third building to be constructed at the North Campus.
Discussions and review of construction plans have been conducted with CFCC faculty and staff regarding a new Truck Driver Training Facility to be located at the North Campus. Construction of this facility is ongoing and targeted for completion spring 2005.
Discussions are underway with college staff, county officials, and city staff to jointly plan and construct a Safety Training Center at the North Campus.
2d. Business Services and Maintenance will work together to upgrade and improve parking facilities for faculty, staff, students, and visitors.
CFCC parking lots located on the Wilmington Campus were re-striped, additional lights were installed, and rail ties were added to provide distinct parking spaces in unpaved areas.
New parking Lot X was established adding 20 more spaces for faculty and staff, two special parking spaces were added to Lot A and, new signage was installed in Parking Lots A, B, L, and auxiliary.
2e. Provide assigned parking spaces for North Campus employees once Lot NA-1 is numbered.
Parking spaces for the North Campus Parking Lot NA-1 were numbered and parking spaces were assigned to full-time faculty and staff.
2f. Expand parking at the Downtown Campus with the addition of 40 spaces to Parking Lot R located behind the Schwartz Center and expand parking at the North Campus with the addition of 233 spaces.
Parking Lot R behind the Schwartz Center was enlarged to accommodate an additional 37 parking spaces. The capacity of the North Campus Parking Lot NA-2 was expanded to handle an additional 259 cars.
2g. Reactivate the Student Government Association's "Campus Improvement Project" to continue the tradition of the CFCC graduating class donating a permanent gift to the college to enhance campus grounds and/or facilities.
For their "Campus Improvement Project" this past year, the Student Government Association donated a foosball table to provide recreational equipment for the CFCC Student Activity Center and enhance campus facilities.
2h. Install a new chiller and boiler in the McLeod Building with automation controls in a central location.
New chillers and boilers with automated centralized controls were installed for the McLeod Building with computerized monitoring systems located in the maintenance area.
2i. Install a new 10-ton air conditioning system for Computer Services to protect the college's network electronics.
A ten-ton air conditioning system was installed in the computer services area to provide cooling and control temperatures for protecting the college's network electronics.
2j. Institutional Services will work with the architects and contractors to complete the McLeod Building elevator tower project on schedule.
The new elevator tower in the McLeod Building was completed spring 2004.
2k. Receive bids, award the contract and begin construction of a second building on the North Campus.
Bids were received and the contract was awarded for construction of an Engineering Building on the North Campus that is scheduled for completion summer 2005.
2l. Upgrade equipment and make cosmetic improvements to the welding program shop located in the 'W' building.
The "W" Building which houses the welding program is still in need of cosmetic improvements. Once resources are available, maintenance staff will address these.
In planning for the future development of its campuses, the Planning and Research Office conducted a campus-wide 'Facilities Needs Survey' and compiled the results into a document summarizing the current and future space needs for all college support service areas.
Computer Services made improvements to support the rapid growth of the college: (a) installed an additional Internet carrier at the Wilmington Campus to increase capacity and speed (b) extended fiber backbone to the Office Annex Building including the Auto Body Building eliminating the slow phone connection to this location (c) extended fiber backbone to the Dock House and the Dan Moore adding both to the College's high-speed network (d) upgraded the Wide Area Link to Burgaw to a T-1 line tripling the network speed and enabling network printing (e) hosted network connections for the HVAC system to expand its monitoring and control capabilities (f) implemented Software Update Server (SUS) which automatically distributes Microsoft security patches (g) implemented MAC address filtering in sensitive locations to prevent unauthorized hardwire entry to the internal network (h) implemented internal port filtering to protect against the proliferation of viruses if an outside perimeter is breeched (i) initiated wireless security sweeps to identify rogue wireless networks which would compromise internal network security (j) replaced 240 outdated computers in eight labs (k) created a new learning lab at the Wilmington Campus (l) created a testing Lab (m) set-up two Macintosh labs to support the Film and Video and Photography curricula and (n) networked two photo ID machines between the Wilmington and North campuses.
To support the increase in enrollment, effective class scheduling and use of space and increased student access was achieved. A total of 132 more curriculum course sections were scheduled fall 2003 and spring 2004 as compared to the previous academic year. Access to continuing education courses also improved for example, the Emergency Medical Training (EMT) program provided 56% more training sections during 2003-2004 due to the availability of classroom and lab space at the North Campus.
The CFCC maintenance Department completed a host of projects for the upkeep and maintenance of CFCC facilities: (a) replaced VCT tile in the lobby of the Schwartz Center (b) pressure washed concrete slabs on the McLeod and Galehouse buildings to match the exterior appearance with the new elevator tower (c) stabilized the Science Building chiller enclosure to avoid damage to the building air handler (d) installed hardware for the McKeithan Center public address system to make the system operational (e) replaced the sidewalk in front of the Galehouse and McLeod Buildings (f) replaced blue window panels on the Galehouse building facing Front Street to match the new elevator tower windows (g) steam cleaned all carpets in the Science, Galehouse, General Administration, Health Sciences, and Learning Resource Center Buildings (h) repaired the Burgaw Campus roof (i) installed additional lights at the Hampstead Campus to resolve safety issues (j) replaced store front doors on the Galehouse Building and (K) stripped and polished the terrazzo floors in McLeod Building.
3. Incorporate the appropriate use of technology for students, faculty and staff and provide training in accessing and applying the technology.
3a. Provide introductory Geographic Information System (GIS) software use and applications experience for Marine Technology students.
ArcView software was ordered for the Marine Technology lab and the United States and World Geographical Information System (GIS) data sets have been received to provide introductory GIS training to Marine Technology students.
3b. Provide access to Smart Carts in all vocational classes. .
All Cape Fear Community College vocational classes now have access to Smart Carts.
3c. Increase usage of the Technology Training Center for professional development and training classes for faculty and staff.
The Learning Resource Center Technology Training Center offered fifty-nine (59) in-service classes on Microsoft Office, Blackboard and Groupwise and as of March 2004, a total of 240 CFCC faculty and staff had participated in this training. Twenty-one additional classes plus Dreamweaver and MEDLINE/PubMed classes will be offered to employees through the end of June.
3d. Successfully manage the new College Information Systems (CIS) project by coordinating training and information distribution campus-wide, holding weekly meetings to evaluate, plan, and coordinate the necessary steps for implementation and attend project manager meetings and participate in weekly conference calls.
Implementation of the student application in the College Information System (CIS) project was revived October 2003. The College CIS project manager and key computer services staff continue to participate in conference calls twice a week concerning project management and conversions. A Student Application Workgroup consisting of student development, business services, curriculum administration, and continuing education staff meet once a week to discuss issues, challenges, and to share information.
The project manager disseminates training information including training dates, schedules remote consulting sessions, and ensures college employees attend all available training sessions taught by Datatel. From March 2004 through December 2004, the Technical Training Room in the Learning Resource Center is reserved Wednesdays to allow college staff to work on the CIS project without interruption.
Round 1 mock testing of the CIS student application was successfully completed March 2004. The second round of testing is scheduled for April 2004, and Round 3 testing in June 2004. The student application is targeted for full implementation by fall semester 2005.
3e. The Learning Resource Center staff will research, evaluate, and recommend ways for faculty and staff to utilize the new Media Distribution System.
The CFCC Learning Resources Center staff will meet with vendors before the end of the 2004 spring semester to decide on best methods for training employees on the use of the Media Distribution System.
3f. Maintain the college's network with sufficient speed and capacity by converting the Downtown Campus network to run on a single protocol, lP (Internet Protocol) and separate the network into logical segments.
Work is in progress to segment the college's network to isolate traffic and increase speed.
3g. Ensure reliability of network services by moving GroupWise to a new and more powerful server and upgrade GroupWise to version 6.
GroupWise W-mail software was upgraded to version 6 and moved to a more powerful server to increase speed and capacity.
3h. Upgrade the Novell Operating System on the network servers to version 6.
Work is currently in progress to upgrade the college network to a single network protocol (Internet Protocol) using Netware 6 to increase speed.
3i. Continue to implement the new College Information System by continuing data conversions and testing for the student applications, replacing the current document imaging system with Open Text and installing and configuring a server for the new Electronic Commerce program.
CFCC will implement a new document imaging system when the North Carolina Community College System selects this new system.
A new server was configured and installed to support the Electronic Commerce curriculum program and electronic procurement allowing purchase orders to be emailed to vendors. Training is underway for full implementation of E-procurement later this year.
A new server was installed for Web Advisor that will provide student registration and information services through the Internet. Implementation of Web Advisor is targeted for late 2005.
The college is implementing Campus Cruiser to provide portal services and access to academic information for every student with an email address. The college plans to test Campus Cruiser during summer 2004 with full implementation fall 2004.
3j. Protect computing assets with an anti-virus e-mail server and install an e-mail software program to filter for SPAM and viruses.
Email software to filter for SPAM and a more robust Anti-Virus checking software were installed to protect the College's computing assets.
3k. Improve computer services by manning the HelpDesk at all times, upgrading the Blackboard server, redesigning the college web site and upgrading the website server.
Computer services were improved by migrating Intranet services to a new server for increased speed and capacity. The college web site was redesigned to be more attractive and easier to navigate. New web sites were developed for the Huskins Program, the college bookstores, and the Social and Behavioral Sciences Department. Resource links were added to the student web site to make security tools such as anti-virus, spy-ware and, anti-SPAM software available to students.
Computer Services coordinated the transfer of the athletics website to GoSeaDevils.com resulting in better scheduling capabilities and user management.
A Help Desk coordinator was hired to expand service capabilities and ensure better response. Help Desk hours were increased and services are provided beginning at 7:30am before classes convene and during lunch. ZEN software is being used more efficiently to clear Help Desk issues faster, decrease follow-up calls, and ensure satisfactory completion of requests.
The CFCC Distance Learning Website was re-organized and updated. Improvements to the website include links for student and faculty resources and a video-clip about Online Learning provided by the National Science Foundation.
Free Anti-Virus software downloads were made available to all online students through the Blackboard log-on page.
3l. Prepare Basic Skills Department for conversion to the new College Information System by improving the security and the accuracy of records handled by the department.
The Continuing Education Basic Skills Department has implemented a mock audit procedure to improve security and accuracy of records. This audit procedure allows basic skills records to be reviewed periodically to ensure compliance, allows review of instructors' paperwork, provides the means to ask instructors questions about classroom procedures and allows coordinators to review the results of the mock audit and give feedback to instructors.
The Basic Skills Department developed an extensive new instructor training and support system to assist them in providing accurate and complete data on each student.
The Basic Skills staff attended all the required College Information System (CIS) training scheduled to date and have implemented internal staff changes to meet challenges associated with implementing the CIS system. The department analyzed the flow of the paperwork to determine how CIS project tasks could be better organized. Changes included matching employees' expertise with the tasks of entering data in the new College Information System, identifying erroneous data, and providing feedback to various basic skills programs regarding the quality of the data.
All CFCC Health Science Programs and their various admission requirements became available to students on the College's website. There were 1,792 hits made to the ten different health sciences web pages during the month of February. Students have commented on the ease of access to information since the development of these web pages.
The Landscape Gardening program used Smart Cart technology to create programs of study in Horticultural Pest Management, Turf Management and Landscape Design and a photo library was created from Internet resources for pest identification.
The Landscape Gardening students designed and created a completely automated greenhouse plant production system, water gardens, lawn bowling court, a plant identification garden and a carnivorous plants garden at the North Campus.
The CFCC Boat Building program faculty and students hosted on campus and attended a weeklong workshop in resin infusion systems for closed molding fiberglass boat building. Beginning in 2005, resin infusion will be required for compliance with MACT Law low emissions standards. Training in this technology will be incorporated into the Boat Building curriculum.
Goal #4 Enhance the teaching and learning process through the provision of adequate, up-to-date equipment and learning resources that are accessible to users and in formats consistent with prevailing technologies suitable to the college's needs and goals.
4a. Provide Smart Board technology in the Learning Resource Center bibliographic instruction classroom.
Smart Board technology has been added to the Learning Resource Center Bibliographic Instruction classroom and to the Technology Training Center.
4b. Enhance the Learning Resource Center web page by providing current and subject-specific links.
The Learning Resource Center web page has been redesigned and specific subject links were made available to users May 2004.
4c. Complete an automated inventory of all holdings of the Downtown Learning Resource Center (LRC) collection.
The Learning Resource Center staff completed an inventory of the entire Downtown Campus library collection including books, videos, DVDs and CDs with over 2300 records corrected and a North Carolina collection added. The Dewey book collection will be inventoried and incorporated into the LRC collection during 2004.
4d. Automate LRC acquisitions and serials sections with the Horizon software and train the staff in the use of these products.
The LRC acquisitions and serials functions were not automated with the Horizon library software package due to budget limitations for travel and training.
4e. Establish guidelines for services provided by the college's new television studio that will be used for instructional, documentary, promotional and distance education productions.
Due to the turnover in the TV and Video Production position, this planning priority has not been addressed. This position was filled again April 2004 and it is anticipated that guidelines for services provided by the college's television studio will be developed before the end of spring semester 2004.
4f. Provide basic graphics production services through the CFCC Media Center.
The Media Center is currently providing Adobe Photoshop, Dreamweaver and Publisher basic graphics production services to CFCC faculty and staff.
4g. Implement a color reproduction service in the Learning Resource Center for library users.
Using CFCC mini-grant funds, the Learning Resource Center purchased a combination color copier / printer and a digital smart card camera to provide color reproduction services for patrons. This new equipment allows reproduction of color prints from books, magazines, journals and digital images and serves as a back-up fax machine. A combination color copier/printer is on order for the North Campus LRC as well.
4h. The Learning Resource Center will promote and market the Bibliographic Instruction Classroom to departments and faculty who have not previously utilized this facility for instruction.
Increased promotion of the LRC Bibliographic Instruction classroom resulted in nearly an 18% increase in the number of classes held in this classroom for 2003-2004 as compared the 141 classes held 2002-2003.
4i. Equip the Media Center with the newest media production equipment and software for delivering quality instruction.
The CFCC Media Center is equipped to provide color transparencies, video recording, DVD recording, satellite downlinks and video conferencing to enhance the quality of classroom instruction.
4j. Increase the North Campus library print collection by 10% to support the curriculum programs and general education courses offered at the North Campus.
During the first nine months of 2003-2004, the print collection for the North Campus increased from 7,447 volumes to 8,219 volumes that is approximately a 10% increase over 2002-2003.
Goal #5 Provide increased access to educational opportunities through distance learning.
A new Distance Learning (DL) Department Chair position was filled August 2003. The number of Distance Learning courses increased from 28 courses in fall 2002 to 50 courses fall 2003. Students enrolled in distance learning courses grew from 1,545 students in 2002-2003 to 2,249 students for 2003-2004. During the 2003-2004 academic year, new distance learning courses were added in business, humanities, science, mathematic and communications.
5a. Review the college's compliance with the standards for distance education programs and support services required for accreditation with the Southern Association of Colleges Schools, Commission on Colleges.
A Distance Learning 'Working Group' was formed, representing a variety of departments and organizations within the college, to review and ensure compliance with the Southern Association of Colleges and Schools, Commission on Colleges accreditation requirements.
An online student course evaluation was created for distance learning courses that includes automatic tabulation of the survey results.
5b. Develop and offer online courses in General Biology I, Introduction to Chemistry, Introduction to Literature and Fit and Well for Life to complete the curriculum for an online Associate in Arts degree program.
Offering an online associate degree program has been deferred until a full review of the Southern Association of Colleges and Schools, Principles of Accreditation: Foundations for Quality Enhancement is completed and it is determined that CFCC is in full compliance with all requirements pertaining to distance learning.
5c. Provide training for faculty and instructional support staff in developing hybrid instruction by learning to transition from traditional classroom instruction to teaching portions of the course content online.
Cape Fear Community College began offering Blackboard Introductory and Intermediate Training to faculty and staff to support the teaching of online courses.
5d. Expand the number of Business Department curriculum courses offered online to increase student access and to support the development of an online associate degree business program for the future.
Online orientations and the addition of distance education courses in Accounting 122, Accounting 140, Business 230, Computer Information Systems 152, Marketing 120, Marketing 223, and Word Processing 136 were implemented to increase student access to business courses.
5e. Make distance education websites compliant with the Americans with Disabilities Act (ADA) and provide training to distance education faculty and instructional support staff regarding ADA requirements.
The college is in the process of reviewing all public and Intranet web pages with the goal of making all web sites compliant with the American with Disabilities Act (ADA) Section 508.
Areas to improve ADA compliance for the Distance Learning web site have been identified and work is underway to make this site fully compliant.
5f. Implement an 'Online Course Peer Review Guide' for distance education to help faculty assess the quality of distance education courses and instruction.
The college Distance Learning (DL) Working Group is currently preparing a "Peer Review" worksheet created by the distance learning faculty to help them effectively assess the quality of DL courses and instruction.
5g. Design and implement procedures to track the academic performance of students enrolled in distance education courses for comparison with the performance of students enrolled in the same courses taught in a traditional classroom setting.
Procedures are currently being developed by the distance learning faculty to track and evaluate the academic performance of students enrolled in distance learning courses in comparison with the academic performance of students enrolled in the same courses taught in a traditional setting.
5h. Develop an operations manual for distance education faculty and instructional support staff that includes distance education policies, procedures, and the roles and responsibilities of all involved with distance education initiatives.
The CFCC Distance Learning Working Group is currently establishing distance learning policies and procedures to be published and in accordance with the Southern Association of Colleges and Schools, Commission on Colleges core requirements and comprehensive standards.
Goal #6 Strengthen partnerships with business and industry, public schools, universities and others that are mutually beneficial and that maximize resources in meeting the educational needs of the service area.
6a. Create a new faculty position with responsibilities for oversight and management of the Huskins Bill and Co-operative Education programs.
A Huskins and Cooperative Education Coordinator / Instructor position was filled October 15, 2003. The number of Huskins classes more than doubled this year with 40 Huskins classes offered both fall 2003 and spring 2004. Fall 2003, the college enrolled 293 students in Huskins classes offered at the high schools and 45 students in classes on campus. During spring semester 2004, Huskins enrollment grew to 388 students in classes at the high schools and to 77 students in classes on campus.
College staff worked cooperatively with public school personnel to address ways CFCC and the public schools could better serve high school students through the Huskins Program. As a result, recruitment presentations, informational meetings and distribution of a Huskins Program brochure to high school students were implemented this year.
A total of 162 students enrolled in Cooperative Education classes during summer 2003, fall 2003 and spring 2004 combined. The College developed procedures for collecting and evaluating the Cooperative Education Workbooks prior to FTE audits and revised the Cooperative Education Manual to be implemented fall 2004.
6b. Offer Huskins courses in Criminal Justice Technology to all four of the New Hanover County high schools and the two high schools in Pender County.
Criminal Justice Technology Huskins classes were offered at four New Hanover County high schools and two Pender County high schools this year. Topsail High School offered the largest number of Criminal Justice sections fall 2003 and spring 2004 including Introduction to Criminal Justice 111, Juvenile Justice 113, Corrections 141, and Substance Abuse 213.
6c. Provide a cosmetology instructor and offer Huskins cosmetology classes for Topsail High School once the high school completes construction of a cosmetology clinical facility.
Cape Fear Community College worked with Pender County Schools to develop a cosmetology program and facility at Pender High School with the class beginning fall 2004. The school system is providing the cosmetology lab approved by the State Board of Cosmetology February 2004 and Cape Fear Community College is providing the instructor.
6d. Due to the increasing number of home-schooled students enrolling in Cape Fear Community College, identify home school associations in New Hanover and Pender Counties to share information about the college's dual enrollment program to provide home-schooled students access to information already provided to local public school students.
In an effort to provide information about CFCC to home-schooled students, CFCC counselors worked with the State Department of Nonpublic Instruction and identified two home school associations in New Hanover County; the Christian Home Educators of Wilmington and 4H-HEArts. There were no home school associations located for Pender County. The 4H-HEArts have a Yahoo web site where CFCC has posted information about the Huskins program, concurrent enrollment, the admission process and CFCC registration dates.
6e. Offer the required courses for an associate degree in Criminal Justice Technology at the Burgaw Campus.
Discussions about offering courses required for an associate degree at the Burgaw Campus were held with the program lead instructor, the Burgaw Police Chief and the Pender County Sheriff. Both the Chief and the Sheriff expressed support of this program. This project will be carried forward for 2004-2005 with the expectation of a trial implementation spring semester 2005.
6f. Establish a transfer agreements between University of North Carolina at Wilmington (UNCW) History, Sociology and Political Science departments and the Cape Fear Community College Paralegal program that would allow UNCW to accept Cape Fear Community College graduates' transfer credits towards a four-year degree.
UNCW has been contacted about establishing a Cape Fear Community College Paralegal Transfer program. Discussions are in progress between CFCC, the UNCW Associate Dean of the College of Arts and Sciences and the UNCW Sociology Department Dean. This planning priority will be carried forward for 2004-2005.
6g. Work with the New Hanover County Public Library and the UNCW Randall Library in cooperative library projects.
The Cape Fear Community College Learning Resource Center worked cooperatively with the New Hanover County Public Library and the UNCW Randall Library to co-sponsor the Cape Fear Crime Festival and the SIXTIES Film and Video Lecture series.
The LRC has applied for a Library Technology Services Act (LSTA) federal grant to present a monthly book discussion program, "ONE BOOK, ONE COMMUNITY", for CFCC employees and community patrons.
The Cape Fear Community College LRC hosted a visit from UNCW Randall Library staff to showcase the Downtown and North Campus LRC facilities August 2003. Staff from both the Public Library and the UNCW Randall Library attended the MEDLINE/PubMed workshop held on the CFCC campus April 2004 and co-sponsored with the Coastal AHEC Library.
6h. Increase access to Small Business Center services for clients located in Pender County to encourage and support sustainable business growth.
The CFCC Business Industry and Government Center (BIG) Director joined the Pender Economic Development Alliance Board which has substantially increased Pender County leaders' awareness of Cape Fear Community College Small Business Center (SBC) programs. This resulted in two referrals to the SBC for Pender County start-up businesses. SBC brochures were developed and placed in the Burgaw and Hampstead public libraries and in the Burgaw, Hampstead, and Topsail Beach Chambers of Commerce.
6i. Restructure the college's JobLink Center from a comprehensive program of training and services for clients to a non-comprehensive program with a single focus on training.
The college's JobLink Center was re-structured from a comprehensive program of services to a focused program of training. A part-time instructor/recruiter was hired for the JobLink Center and weekly employability labs are now conducted at the Pender Employment Security Commission.
Through Foundation donated funds, the Industrial Systems Technology students designed and built two log splitters for the Salvation Army for cutting wood that will provide cooking and heating fuel to the community.
Landscape Gardening students landscaped seven Habitat for Humanity houses for the community this year.
student cooperative education positions were established for the Landscape
Gardening program at local golf courses, landscaping companies, public gardens,
and other businesses to meet the diverse needs of students. Commitments were
made by Honest Injun Equipment Company and Eagle Point Golf Club to allow
students access to their latest state of the art equipment and technologies.
New student cooperative education positions were established for the Landscape Gardening program at local golf courses, landscaping companies, public gardens, and other businesses to meet the diverse needs of students. Commitments were made by Honest Injun Equipment Company and Eagle Point Golf Club to allow students access to their latest state of the art equipment and technologies.
work related experiences are provided for the CFCC Landscape Gardening students
through the partnerships eastablished with Habitat for Humanity, Airlie Gardens,
New Hanover County Arboretum, the Town of Hampstead, Pender County, Cameron
Art Museum, and the Murrayville Soccer Association.
Real work related experiences are provided for the CFCC Landscape Gardening students through the partnerships eastablished with Habitat for Humanity, Airlie Gardens, New Hanover County Arboretum, the Town of Hampstead, Pender County, Cameron Art Museum, and the Murrayville Soccer Association.
Carpentry students completed a home for the affordable housing program in partnership with Wilmington Housing Finance and Development and the Institute for Business and Home Safety. The design of this home included a 'safe' room for use during severe storms as well as many other features to protect occupants during hurricanes.
Carpentry and Electrical/Electronics students constructed two new homes in partnership with the Wilmington Housing Authority to provide low-income housing in the community.
CFCC staff worked extensively this year with the Wilmington Industrial Development to attract new businesses to the region. The college is currently supporting the hiring and training of employees for Verizon Wireless, a recent new business locating a facility in the Wilmington area. Cape Fear will provide office and lab space for the initial training of 450 Verizon Wireless employees during summer semester 2004.
December 2004, the second year dental hygiene students presented their first 'Table Clinics' to community dental professionals who received continuing education credit for their participation. CFCC students presented information on dental hygiene techniques, theory, service, trends and/or expanded opportunities in dentistry with specific topics including dental sealants, tooth bleaching, dental implants, smokeless tobacco and dental forensics. Five dental industry vendors attended and presented information on advances in technology, dental equipment, supplies, instruments, and materials. This event was a learning experience for the students and a service to the dental community. Due to its huge success, the dental hygiene program plans to make this an annual event each fall.
The CFCC Dental Department in partnership with the Tri County Dental Society, the New Hanover County Public Dental Health Department, the North Carolina Department of Health - Oral Health Section, The Cape Fear Dental Hygiene Society, the Coastal Dental Assistants Society and New Hanover County Schools celebrated Children's Dental Health Month in
February by providing a sealant promotion clinic "Give Kids A Smile" in five elementary schools. Forty-eight (48) children received free dental treatment worth $9,418.
Due to generous funding from a Landfall Foundation Grant, the CFCC Dental Department presented each child with a comprehensive kit of oral hygiene aids and educational materials. Grant funds are also being used to expand dental health materials in each participating schools' library.
The CFCC dental hygiene and dental assisting clinics generated fees of $13,380 for services to clients in the community. This amount is approximately 1/10 of private practice fees charged and the equivalent of $138,380 in private practice services.
During spring semester 2004, CFCC dental assisting students and clinic dentists provided more than $4,300 worth of free restorative dental treatment to the community during Friday afternoon dental clinics.
The CFCC dental assisting program has clinical rotation contracts with over 70 dentists in a five county area of southeastern North Carolina allowing dental assisting students to represent CFCC and their program to thousands of dental clients each year.
Representatives from CFCC dental hygiene and dental assisting programs sponsored a booth at the annual Latino Festival this year to promote both programs and CFCC's dental clinic services to the Hispanic population.
Dental hygiene students completed a total of 540 hours of community service in after school programs, elementary schools, and preschools promoting their program in the community. Some of the community service activities included working with public health hygienists in Pender, Brunswick, Columbus and New Hanover Counties, participating in the annual North Carolina Dental Survey, providing services for the Sealant Clinic for school children, and sponsoring the Cape Fear Community College Dental Health Fair in April 2004.
The CFCC Phi Theta Kappa Honor Society sponsored a team in the annual "Relay for Life" fundraising event for the American Cancer Society. Over the past two years, Phi Theta Kappa has raised over $335,000 for the American Cancer Society and their goal over the next two years is to reach the $1million mark.
The Marine Technology program provided two days of vessel support to complete preliminary surveys of the Old Brunswick Town area of the Cape Fear River and look for the wreck FORTUNA sunk during a Spanish privateer raid on the town in 1748. The college's side-scan SONAR was utilized aboard the RV MARTECH I along with the Fort Fisher's Underwater Archaeology Unit's magnetometer.
CFCC provided its research vessel RV DAN MOORE for deployment and retrieval of nine current meter instrument arrays used to study water motion and sand transport off Myrtle Beach, South Carolina. This study is being conducted by the United States Geological Survey and the University of South Carolina. The arrays will be retrieved the second and final time this May.
7. Provide a comprehensive program of student development services that assist students in achieving their goals including appropriate placement in courses and curricula, financial assistance, counseling and advisement, career guidance, and student activities and athletics.
7a. Develop and implement an academic support program for student athletes to foster academic success and improve retention and eligibility status.
An academic support program was developed for student athletes this year. Study halls and tutorial programs for athletes were put in place and are monitored by the coaching staff. Athlete advisors are currently being identified that will have knowledge of academic, transfer, and eligibility guidelines to advise athletes properly and help improve retention. A more efficient monitoring program using the SUN system is under development for tracking academic progress and eligibility status of student athletes each semester.
7b. Test the Internet based ACCUPLACER Placement Test with a control group of students for comparison with the ASSET Placement Test to determine the instrument with the highest student placement accuracy rate.
During summer 2003, the Accuplacer Placement Test was tested with a control group of students for comparison with the ASSET Placement Test to determine the instrument with the highest student placement accuracy rate. The results of the comparison showed placement accuracy as similar and according to the Placement Test Advising Guide, the range of scores analyzed for both tests indicated students were placed at the same level. Based on these findings, Accuplacer is now the placement test most often administered at CFCC. Using Accuplacer has decreased staff preparation time, test booklets are no longer used, scanning answer sheets is not required, students receive test results immediately, Accuplacer adapts to proficiency levels, students receive different test questions discouraging cheating and yielding more valid test results, and Accuplacer has proven to be more cost effective.
7c. Develop resources and printed materials for students seeking information from the Career and Testing Services Office on career options, employment outlook, and entry-level salaries in elected occupations.
The Office of Career & Testing Services developed and revised several printed and online materials with updated information on career options, employment outlook, and entry-level salaries for selected occupations. These resources show the fastest growing occupations in North Carolina and their average annual percent increase, a list of CFCC programs with the average entry-level wages graduates can expect, and instructions on how to access the 'Career Connection' website which provides employers the opportunity to post job listings and provides students the ability to post their resumes.
7d. Improve academic advising in the Allied Health Advising Center by training advisors on a semester basis.
The CFCC counselors held five group training sessions and two individual sessions for the health sciences advisors to help improve and reduce errors in the health sciences academic advising process. Advisors are now located at a designated health sciences advising center each semester to advise students in both the health sciences programs and the health science pre-majors. After training sessions and at the close of the fall 2003 advising period, 656 advising forms were checked for accuracy and only 9% (59 forms) were in error and had to be corrected. This was a reduction in errors over previous semesters and served as an indication that the advisor training sessions were successful. The sessions will be repeated each semester as needed and as new faculty are hired.
7e. Assess student satisfaction with recruiting and admissions services and, based on assessment results, implement steps to improve those services.
Point-of-contact surveys were developed and administered during the 2003 fall semester to assess student satisfaction with recruiting and admissions services. The goal was to have all student development services receive an overall satisfaction rating at or above a 4.0 on a 5.0 scale. The results of the surveys indicated all services met or exceeded this goal. Student development staff reviewed all suggestions and comments collected on the surveys and noted weaknesses and developed action plans for improvement. Weekly staff meetings were scheduled to improve communication channels among the student development staff to keep everyone better informed of policies and procedures. Further, admissions personnel reviewed admissions policies and procedures to ensure consistency and effectiveness in delivering services.
7f. Increase enrollment by restructuring recruiting efforts, expanding target groups and maximizing the results of recruiting visits in high schools and during community events.
With the addition of a Director of Enrollment Management, recruiting responsibilities were reorganized within student development. The counselors targeted their recruiting efforts in the local high schools and individual student and group campus tours were scheduled by the admissions staff. The student development staff worked closely with the student Ambassadors to involve them more in promoting the college and participating in campus tours and community events. Faculty and program representatives were also more involved this year in community events and career expos which helped strengthen overall recruiting efforts. Participation in the Carolina Association of Collegiate Registrars and Admissions Officers (CACRAO)) tour increased the number of high schools visited.
For the past four years, the counselors have recruited in the New Hanover and Pender County Schools. Each semester counselors visit all high school senior English classes to provide students with information about their options after high school, CFCC programs and admissions criteria, the community college 'open door' admissions policy, registration, financial aid, and the advising center. These visits proved very beneficial for recruiting students to CFCC.
The Engineering Department faculty have been diligent in their efforts to recruit in local high schools and have conducted numerous tours of the department for students. Machining Technology faculty made visits to the local high schools presenting lectures and demonstrations on CNC technology. Other engineering faculty visited the North Carolina Aquarium at Fort Fisher and demonstrated the Remote Controlled Vehicle during a special education program for local science students.
Local high school Oceanography classes were invited to CFCC for tours of the Marine Technology facilities. These students were also invited to take a scientific sampling cruise on the Cape Fear River aboard the RV MARTECH I.
During Wilmington's inaugural Nautical Festival Weekend in July 2003, the Marine Technology program hosted an Open House aboard the research vessels, the RV DAN MOORE and the RV MARTECH I. Approximately 300 people toured the vessels gaining an appreciation of Cape Fear Community College's facilities and the uniqueness of the Marine Technology program. Several new students were recruited to CFCC as an outcome of this activity.
7g. Assess reasons students withdraw early from the college and implement procedures to improve retention.
Data is currently being collected from students who withdraw early from the college to determine their reasons for leaving. This information will be analyzed by the end of spring semester 2004 to determine reasons for early withdrawal and if new retention measures need to implemented.
During the 2003-2004 academic year in an effort to improve retention of students performing poorly, the counselors were assigned to teach a "College Student Success" class each semester. This class is required as part of the academic plan for poorly performing students and is designed to equip them with skills and knowledge needed to be academically successful and informed of college policies and procedures.
7h. Compile up-to-date information about community referral agencies and establish rapport with the personnel at each agency to aid CFCC counselors in making immediate referrals for CFCC students in emergency situations.
Counselors frequently meet with students who have personal problems or concerns requiring a referral to an outside agency. The counselors are compiling a list of community agencies such as the Family Services Counseling Center, Department of Social Services, Mental Health, Substance Abuse, and Domestic Violence Services and others that will be placed on a shared drive so all counselors have access. This list of referral agencies will be updated frequently and follow up surveys will be conducted with the agencies to determine if the referrals were appropriate and effective.
7i. Collect student input for new student activities and social events comparable to those at the Downtown Campus and implement at the North Campus for 2003-2004.
A survey is currently being developed to collect from the Wilmington Campus and North Campus students their ideas for new student activities and social events to implement.
7j. Working with the CFCC Foundation, develop a fund raising program to provide more opportunities for athletic scholarships that meet college and National Junior College Athletic Association (NJCAA) standards.
The Athletics Department and the CFCC Foundation founded the Sea Devil Athletic Fund which enables the college to expand scholarship opportunities for CFCC students that meet college and the National Junior College Athletic Association (NJCAA) standards. The CFCC Foundation now receives, acknowledges and tracks contributions specifically for athletic scholarships.
The Office of Career & Testing Services extended its hours of operation Monday through Thursday until 6:00pm to serve evening students. In addition, placement testing and GED test administration are now scheduled in the evenings.
The Office of Career & Testing Services now proctors tests for other nonprofit colleges and institutions.
Placement, Prometric and Microsoft testing through the Internet are now offered to students in the computerized testing lab located at the North Campus.
Testing services now required by the State for students enrolling in Emergency Medical Technician I courses are now provided by the Office of Career & Testing Services.
The Office of Career & Testing Services assists the college counseling staff by teaching one class session of College Student success (ACA 111). Topics covered during the session include career choices, employment outlook, and job placement.
The CFCC Financial Aid Office partnered with the UNC-Wilmington Financial Aid Office and high school counselors and held a 'Federal Application for Federal Student Aid (FAFSA) Day' at UNCW to help anyone needing assistance in completing a financial aid application.
The counselors hosted a "Cape Fear Community College Information Day" for veterans in transitional living at the Ashley Center in Wilmington. All areas of student development were available to assist the veterans in preparing to enter CFCC fall semester 2004.
Counselors assisted the Vocational/Technical Dean, the Director of CFCC Basic Skills, and the Director of the Village at Greenfield Family Resource Center in a "celebration" and motivation visit to the college for students who were receiving their GED. Counselors prepared information packets for the students and arranged for students to visit their program(s) of choice.
8. Cultivate an excellent, highly qualified faculty and staff through recruitment, retention, recognition and professional development.
8a. Establish a Learning Resource Center Technician position to provide technical support for circulation and media services at both the Wilmington Campus and the North Campus.
A Learning resource Center Technician position was filled to provide technical support to the Media Center and the circulation desk for the Wilmington campus. An LRC technician was also requested for the North Campus but not approved. Currently, two part-time and one full-time position share LRC technician duties for the North Campus. This position will be requested again for 2004-2005.
8b. To address the high turnover rate of English as A Second Language(ESL) instructors, develop a common course outline for the ESL program to provide standardization of instruction and a template for new instructors to follow.
A curriculum was developed for the English as A Second Language (ESL) program that spans all levels of ESL classes. The curriculum has established objectives and specific skills ESL students must master before moving to the next level. The objectives at the highest ESL level specify skills needed for a student to be successful at a college or university freshman level.
8c. Provide more opportunities for interaction between the CFCC Foundation Board of Directors, Board of Trustees, faculty, staff and students.
To provide more opportunities for interaction between the CFCC Foundation Board of Directors and students, faculty and staff, the Foundation invited students and faculty to make presentations at quarterly Foundation Board meetings to speak on topics such as mini-grants, achievements, and other items of interest to the Directors. The student Ambassadors conducted campus tours for Foundation Directors during their orientation sessions and met with Foundation supporters for lunch at CFCC's 'Our Place'.
8d. The Personnel Office, working with the college Evaluation Task Force, will review the results of the new personnel evaluation system piloted in all departments during 2002-2003 and recommend revisions as needed to the President and College Council for approval.
The new personnel evaluation system was evaluated by the Evaluation Task Force and their findings showed improvements in consistency, timeliness, and fewer anomalies than in past years. The Evaluation Task Force and Personnel Director recommended a new evaluation time line effective spring 2004 to reduce the possibility that an employee will receive late notification of the results of his/her performance evaluation.
In December, the Evaluation Task Force and Dr. McKeithan gave a presentation to Craven Community College's Personnel Evaluation Committee to assist them with the development and implementation of a new employee performance process.
During spring break, the Evaluation Task Force made a presentation to Learning Resource Center staff to increase their understanding of the employee evaluation system. April 2004, the Task force held a question and answer session with college supervisors to discuss the evaluation time line, what worked well this year and what should be done to improve the evaluation system next year.
The Evaluation Task Force is currently considering other minor changes in the employee evaluation forms for next year.
8e. Research the feasibility of using the Bluebird Document Imaging System to maintain personnel records, simplify records management and decrease the need for additional space in the Personnel Office.
The feasibility of adopting the Bluebird Document Imaging System for maintaining personnel records was researched and discussed with student development staff and the director of computer services. The estimated cost for the equipment necessary to use the imaging system was $30,000 to$50,000 including use of the server equipment purchased by student development. Due to budget constraints, it has been determined that document imaging of personnel records is not a viable option for the immediate future.
November 2003, the Personnel Staff participated in the space allocation survey highlighting the critical need for additional space for the Personnel Office due to dramatic growth in the number of college employees over the past five years.
8f. Develop a Worker's Compensation Handbook for distribution to all Cape Fear Community College employees by the Personnel Office.
A new Worker's Compensation Handbook was completed by the Personnel Office and will be distributed to regular part-time and full-time employees and included as part of the new employee orientation sessions.
8g. Offer a workshop in bulk mail preparation to department personnel responsible for handling mail.
A workshop on bulk mail preparation for department personnel was delayed until funds are available.
9. Promote diversity at all levels of the college and maintain a diverse faculty, staff and student body that reflects the college service area.
9a. Increase the number of scholarships for students with disabilities by securing additional funds specific to this purpose from various donors.
9b. Increase awareness of Cape Fear Community College to the local minority population through a series of radio programs promoting the college on stations Kiss 94.1 and Coast 97 which both target the African-American audience.
A series of radio programs were proposed as a joint project between Cape Fear Community College and UNCW to increase awareness of CFCC and UNCW to the local minority population however, the university did not approve the project so the show was dropped.
9c. The Compensatory Education program of the Basic Skills Department will provide new educational experiences for students with cognitive disabilities through training in job acquisition and career exploration, including job-shadowing opportunities.
New educational experiences were provided for Compensatory Education (CED) students to increase their awareness of the community, career options, and employment opportunities. These students made visits to many community locations including the North Carolina Aquarium, Cape Fear Museum, restaurants, UNCW, retail businesses, library, city parks, and the Cape Fear Community College job fair to explore various career options. They participated in horticulture experiences at the New Hanover County Arboretum, attended a session at a local bank to learn about the banking process, and learned about services provided by employment agencies, vocational rehabilitation, personnel agencies, and other community service agencies. The CED students also participated in real work experiences by providing assembling and mailing services for the Wilmington Arts Association, for EARS, a public radio station and First in Families, a community non-profit organization.
9d. Curriculum programs will actively seek diversity in the membership of all advisory committees.
All programs in Public Services have gender diversity but lack racial diversity. As opportunities arise to create more minority representation of our committees we will do so.
9e. Arts and sciences faculty teaching distance education courses will receive training on making their instructional websites compliant with ADA requirements to better accommodate students with disabilities.
The Arts and Sciences Department took steps to ensure their online web sites are compliant with the American with Disabilities Act (ADA). The department sent a representative to the Distance Learning Alliance Conference spring 2004 to receive information and training on making instructional websites ADA compliant to better accommodate students with disabilities. Arts and Sciences is taking advantage of free online training developed by Georgia Technological Institute and Pitt Community College shared information with CFCC on how they changed their online websites to become ADA compliant.
9f. Faculty, staff and student diversity will be promoted annually through efforts of the Cape Fear Community College Diversity Committee.
The Diversity Committee met and discussed scheduling a series of diversity-related sessions on campus starting fall 2004 and hosted by Harvard Jennings, a well-known radio personality in the local area. Mr. Jennings has agreed to visit the campus for a series of sessions in the fall with students and employees on the importance of diversity as well as other diversity-related issues.
Arts and Sciences faculty scheduled three forums on contemporary issues during 2003-2004. A forum on "Happiness" was offered fall semester 2003 and two forums on "Religion and Science" were held spring semester 2004. Contemporary film forums for viewing and discussions were scheduled monthly since October 2003 and attended by faculty and students. An Intercultural Communication (COM 140) course and several new Spanish courses were added to the curriculum and will be taught during 2004-2005. All curriculum foreign language faculty joined the UNCW/CFCC Colloquium, an organization that participates in activities on intercultural relationships within the community.
10. Effectively manage the college's fiscal resources and seek external funding through grants and donations to support the mission of the college.
10a. Manage the college financial resources effectively and in accordance with projected budget reductions.
The State Board of Community Colleges reduced the College's original budget by $310,915 and advised the College to hold back $956,165 (4.5%) for additional reversions. In addition to the original budget cut, $424,962 (2%) was reverted as of March 31, 2004. In January 2004, the State released 1% of the holdback and in early May released an additional .5%. The College was advised to continue to hold the remaining $212, 481 (1%).
Under the guidance of the College President, all required expenditures are being met due to the approval of a limited number of new positions and purchases with all expenditures closely monitored. The Board of Trustees approved the President's request to award conservative salary increases July 1, 2003 and later awarded an additional salary increase effective January 1, 2004 due to the release of 1% of the budget holdback.
10b. Maintain financial integrity by reviewing and strengthening internal controls, streamlining financial processes, improving accountability and receiving a "clean" financial audit for 2002-2003.
Internal controls were increased in the payroll area with the addition of a payroll technician and by separating the duties of the State Budget/Payroll Accountant into two different areas of responsibility.
The financial audit for fiscal year 2002-03 has not occurred. The College should receive a review in May or June 2004.
10c. Implement the budget management module in the financial application and the position budgeting module in the human resources application of the new College Information System.
The budget management module in the human resources application of the new College Information System is in the early stage of testing with a goal of implementing this module in 2004-05.
The College will not implement the position budgeting module. After attending the training, the consensus of the financial staff is that the module would not be beneficial to the payroll and budget operations.
10d. Determine the feasibility of implementing electronic procurement to bring CFCC online with the state's electronic procurement system that would provide a cost savings to the college and access to a network of approved vendors.
A new server was installed to support electronic procurement. E-Procurement will be implemented throughout the North Carolina Community College System in the next several months. CFCC purchasing personnel have received e-procurement training and the tentative schedule for implementation is June 2004.
10e. Implement a process for purchasing by electronic requisitioning through the new College Information System.
The Datatel system is designed to enable any designated employee to initiate requisitions electronically from their desktop. These 'E-Requisitions' then go through an electronic approval process. The electronic requisitioning process will be implemented after successful implementation of E-Procurement.
10f. Upgrade the bar code scanning equipment used in performing equipment inventories to provide CFCC the ability to print bar code labels in-house.
The North Carolina Community College System is working to determine specifications for bar coding equipment. When this determination is made, CFCC will purchase the appropriate scanner and printer that will enable CFCC to print bar code labels in-house.
10g. Continue with the establishment of the North Campus Bookstore, maintain an up-to-date inventory and minimize costs to reduce book price margins to financially benefit students.
The operating hours and services available at the North Campus were made comparable to the Wilmington Campus Bookstore including hours of operation, daily and semester-end book buybacks, stocking all telecourse and Internet books, shipping services for distance education students, and other special services.
With the installation and implementation of the Win Prism Inventory Control System, the college now has accurate inventory figures for the bookstore operations and is able to process financial aid students at both the Wilmington and North Campus bookstores and maintain real-time balances. The bookstore staff has worked towards reducing book prices by providing greater quantities of used books to the students.
10h. Purchase software for processing bulk mail and implement new bulk mail postal requirements.
Mail Room services updated the process for handling bulk mail to meet USPS requirements. The software has not yet been purchased to automate mail discounts.
The North Campus Mail Room services expanded to include UPS, FEDEX, and Airborne delivery. Internal procedures were implemented to ensure proper tracking and accountability of packages shipped to the Wilmington Campus but destined for the North Campus.
10i. Reorganize the college central store and determine the feasibility of implementing the new College Computer Information System's central store inventory module.
The Central Store at the Wilmington Campus was expanded and renovated allowing staff to completely reorganize inventory and increase security and a Central Store was established for the North Campus. The Central Store order form on the Intranet was updated to make it easier for users to complete.
The CIS central store inventory module has not been released for use at this time.
10j. Establish a list of priorities for college programs, faculty, staff and students that can be supported by the CFCC Foundation.
The Foundation relies primarily on information in the college institutional effectiveness plan and from the vice presidents and deans for a list of priorities, particularly when funding mini-grants and special projects.
10k. Secure private underwriting for ongoing Foundation projects, such as Merit Scholarships and Faculty/Staff Mini-Grants.
A Memorial Fund was established for the top CFCC engineering student in honor of Mr. Don Yodder, a retired Electrical Engineer from General Electric. Mr. Yoder worked on his own time for several years with CFCC students and faculty on many different projects and took great pride in helping students further their understanding of engineering processes.
10k. Secure private underwriting for ongoing Foundation projects, such as Merit Scholarships and Faculty/Staff Mini-grants.
The Foundation submitted several proposals to individuals and private foundations to fund ongoing projects such as the Merit Scholarships and Faculty and Staff Mini-Grants. This will be a continuing planning priority.
10l. Plan and initiate a $10 million endowment campaign for scholarships, faculty/staff projects and other priorities as designated by the Foundation Board of Directors with input from the faculty and staff.
The CFCC Foundation staff met with two attorneys who are authorities on planned giving and both agreed to assist the Foundation in this area. Planned giving would likely provide the bulk of a $10 million endowment campaign generating funds to support scholarships and faculty and staff projects. The annual fund drive is approaching a total of $500,000 making the likelihood of acquiring large gifts much greater.
10m. Initiate a planned giving program through the assistance of professionals in the field.
The CFCC Foundation staff met with two attorneys who are authorities on planned giving and both agreed to assist the Foundation in this area.
10n. Conduct a more compact annual fund drive using a greater number of community volunteers over a shorter period of time.
The 2003 Foundation Annual Fund Drive goal of $325,000 was accomplished in four months. Presently, the goal is exceeded by 25 percent with donations totaling $463,970. The Foundation involved all new Foundation directors in the annual drive which was a significant factor in its success. Use of volunteers outside the board remains limited however, for the second year in a row, roughly a third of the directors were giving for the first time and the donor base has increased significantly.
10o. Create an internal "shadow accounting system" to parallel the management of Foundation funds by the Business Office.
Business Office staff worked with the Foundation to develop a detailed and up-to-date reporting of each of the Foundation funds including interest earned. In addition, the Business Office is providing detailed and accurate expenditure information on Foundation scholarships. Coupled with the accounting changes implemented in the Foundation office, the Foundation now has an improved accounting system and a system of checks and balances.
The Dental Department received a $3,000 grant from the Landfall Foundation for the 2004 "Sealants Save Smiles" project.
Landscape Gardening Program received over $5,000 in student scholarships from
the Cape Fear Garden Club, the Olde Point Garden Club, and the Wilmington
Greenhouse Hobby Club
The Landscape Gardening Program received over $5,000 in student scholarships from the Cape Fear Garden Club, the Olde Point Garden Club, and the Wilmington Greenhouse Hobby Club
A new Donor II server was created and configured to increase reliability and sustain the growth of the Foundation area.
The Business Education Department obtained a lab grant for 250 Office 2003 licenses saving the college approximately $11,000.
11. Strengthen and refine the college's continuous improvement process to ensure institutional effectiveness and public accountability.
11a. Streamline and clarify the paperwork process by developing a manual of procedures for all Continuing Education contract writers to improve accuracy and ensure no audit exceptions or concerns.
Continuing Education staff developed the first draft of a procedures manual to be used by contract writers to improve accuracy and ensure no audit exceptions. The manual will be presented to the continuing education directors in April for their review and input.
11b. Implement a set of practice audits each semester in the Continuing Education Department to ensure accountability measures are in place that will result in no audit exceptions or concerns for the department.
New internal audit practices were implemented in the Continuing Education Department to ensure that department procedures follow state guidelines and will not result in any audit exceptions or concerns for the department.
11c. Review and update the mission and purpose statements for the Continuing Education Department and its programs for relevancy to the college mission and goals.
The Continuing Education staff are reviewing their mission and purpose statements and will have updates completed by May 2004.
11d. Develop an internal manual for the Basic Skills Department to familiarize instructors with reporting requirements and guidelines to improve the accuracy of records and ensure no audit exceptions or concerns for the coming year.
A new 'Basic Skills Instructor Notebook' was developed and given to all Basic Skills faculty at their fall 2003 instructor workshop. The notebook was developed to improve the accuracy of records and ensure no audit exceptions. The contents include information about the college and programs, copies of properly completed paperwork, important due dates, and a section for instructors to store required audit documentation.
11e. Increase awareness and understanding of the college's continuous quality improvement (IE) planning process campus-wide through a series of comprehensive departmental workshops during 2003-2004 specifically targeting new employees.
Several workshops were held for college departments to increase awareness and understanding of the college's continuous quality improvement (institutional effectiveness) process. The student development staff attended a one half-day workshop and one-on-one 'help' sessions and follow-ups were conducted with twelve individual unit managers over a period of 5 months. All new unit managers receive a one-on-one session on planning at the time they are hired. An overview of the college's institutional effectiveness process was presented at the fall 2003 new employee orientation session.
11f. Provide a means for planning unit managers to develop annual budget objectives using the college Planning Online System by implementing an enhanced third generation version of the system that includes a new budget module.
The budget module portion of the third generation of Strategic Planning Online (SPOL) is still under construction with corrections being made by the software vendor. The new budget module will provide a means for budget managers to develop annual budget objectives and to monitor their budgets monthly. Periodic conference calls have been made between the vendor and the college and CFCC staff are currently testing the software and working closely with the vendors for additional fixes.
11g. Complete preparations for implementing the budget module for the college's Planning Online System by redefining the budget planning units and designing budget reports for the system.
Progress was made on the new third generation version of the college's Strategic Planning Online (SPOL) system and the new budget module is targeted for implementation late 2004
11h. In preparation for the college's upcoming reaffirmation of accreditation by the Southern Association of Colleges and Schools (SACS) in 2006, familiarize faculty and staff with the new Principles of Accreditation and the major changes to the SACS accreditation review process effective January 2003.
Preparations were begun for the college's reaffirmation of accreditation status with the Southern Association of College's and Schools (SACS), Commission on Colleges. An organizational structure for the upcoming reaffirmation process was developed and adopted by College Council in May 2004. Copies of the recently adopted Principles of Accreditation: Foundations for Quality Enhancement and the Handbook for Reaffirmation of Accreditation were ordered and distributed to all departments. The first of many future presentations was made to a group of approximately 55 CFCC faculty and staff on May 13 informing them of the college's upcoming accreditation review process and timeline.
11i. Provide research support for the new program review process to be implemented 2003-2004 by working with lead instructors and instructional deans to collect and compile program data and produce program review committee reports.
The Research Office provided support for the instructional program review process by collecting data, administering and compiling surveys, preparing program review outlines and writing final reports for thirteen (13) curriculum programs that were successfully reviewed in 2003-2004 by review teams consisting of faculty, staff and led by the instructional deans.
11j. Redesign the Faculty and Staff Survey and administer spring 2004 in an effort to improve its use in evaluating the college's educational support services.
The CFCC Faculty and Staff Survey was updated and administered during spring semester 2004 to all full-time and part time college employees. The survey is designed to collect opinions regarding the overall quality of the college's support services and the results are analyzed and used to make improvements to college services as needed.
11k. Update and redesign the online CFCC FACT BOOK making it easier for users to navigate and locate information.
The online CFCC FACT BOOK was redesigned and links were created for every page making it easier for users to navigate and access information.
11l. Develop a program to calculate projected enrollment, FTE and the square feet of academic space per FTE student that is needed to plan for the future development of the college.
To plan for the future development of the college, a program was developed and implemented to project college enrollment and FTE based on the projected population growth of the service area.
12. Foster and maintain a positive public image of the college and effectively promote college services and programs to the community.
12a. In partnership with the Wilmington Housing Authority (WHA), the Carpentry and Electrical/Electronics Technology programs will help construct low-income housing in the community.
Cape Fear Community College carpentry and electrical/electronics students constructed two new homes in partnership with the Wilmington Housing Authority to provide low-income housing in the community.
12b. Publish a Learning Resource Center in-house newsletter and submit information about the CFCC Learning Resource Center's programs and services to other library publications and groups.
The Learning Resource Center (LRC) designed a new in-house newsletter and received positive press outside the college in the New Hanover County Public Library's Newsletter The Signal, the Wilmington Star-News, and the UNCW Randall Library web site.
12c. Begin producing 4-color processing print jobs in-house to improve the appearance and quality of publications.
A new two-color press was purchased for the print shop and is being used to produce "The Signal" college newsletter in a 4-color process.
12d. Develop and present programs to parents of middle school students in New Hanover and Pender Counties regarding Cape Fear Community College's financial aid services and how to prepare for college.
A successful Cape Fear Community College Financial Aid Services program was developed and presented to students and parents of two local middle schools this year. Upon request, financial aid presentations will be scheduled in the local schools to promote CFCC financial aid services.
12e. Develop and publish an annual calendar of student activities and athletic events to advertise these activities to the faculty, staff and student body.
A new annual calendar of Student Government activities, athletic events and other student activities was published and made available to students this year. An inclusive activity calendar will be a priority again for 2004-2005.
12f. Add three new members to the Foundation Board of Directors to fill vacant positions.
The Foundation Board of Directors added five new members in 2003 and two new members April 2004. Several public image projects completed this year include the publication of a glossy Foundation informational brochure, creation of a Foundation logo and letterhead and distribution of vehicle window decals to Foundation supporters.
12g. Provide professional development opportunities for the Foundation Board of Directors.
Several professional development opportunities were provided to the Foundation Board of Directors including orientation sessions for new directors and information about different areas of the college and from the Foundation investment advisor during board meetings.
12h. Utilize the student Ambassadors more effectively and actively in a myriad of Foundation and campus events.
The Cape Fear Community College Student Ambassadors were more effectively utilized this year for Foundation and campus events. The Ambassadors conducted tours for campus visitors, attended Foundation board meetings and the annual donor appreciation event, served as marshals for graduation; assisted with student orientation and registration, and attended the annual fall in-service meeting and the annual student awards ceremony.
12i. Increase public awareness of the college, its people and its programs through a targeted marketing and awareness campaign.
The college hired a professional public relations firm to assist the college's Public Information Office (PIO) in promoting stories to the media to increase public awareness. In addition, a UNCW intern was placed with the College Public Information Office spring semester to help write news articles to increase college exposure in the news media. The PIO substantially increased the number of news stories posted to the Cape Fear Community College website this year.
CFCC sponsored six 'Career Spotlight' pages in the Wilmington Star-News that featured CFCC graduates and information on specific careers coinciding with the training available at CFCC.
As a service to the community, the college opened a test center offering students, faculty and local industry personnel opportunities to take certification exams through a PROMETRIC TEST CENTER. Passing these examinations is a requirement in many cases for advancement or employment in industry.
At the request of the Wilmington Police Department and the Wilmington Fire Department, CFCC used its Remote Operated Vehicle (ROV) to search a retention pond for a gun that was used in a confrontation with the police.
The Learning Resource Center has become a much more visible part of the college through its marketing plan that included community programs, open houses, involvement of staff in community projects and tours of the new facilities.
12j. Produce a new college promotional video to increase awareness of programs and educational opportunities to prospective students.
The college's Public Information Office and television and video specialist are producing a new college recruiting video for 2004.
12k. Re-design the Cape fear Community College website to make it more attractive and easier for visitors to navigate.
The Cape Fear Community College website was re-designed making it more attractive and easier to navigate.
12l. Produce a monthly television program to broadcast on the Learning Network that highlights current and upcoming events, programs and people at Cape Fear Community College.
The Cape Fear Community College Media Center and Television Studio have produced three programs featured on the Learning Network that were Estate Planning, Careers in Broadcasting and the 2003-2004 Mayoral Campaign.
A monthly television show named "CFCC!" is in production and will air for the first time in May 2004 to promote the college.
12m. Develop and implement a comprehensive marketing strategy for the Small Business Center programs and services targeting area business owners and entrepreneurs.
The Small Business Center expanded its marketing strategies by developing a new database of area business contacts, launching a Small Business Center website, designing full-color postcards to market each Small Business Center seminar, and moving its location to a more visible site on Third Street downtown.
12n. Move the operations of the Continuing Education Resource Development (HRD) program from Basic Skills to the Small Business Center (SBC) to broaden the scope of the SBC and more effectively market HRD classes and services to local business and industry.
The Continuing Education Human Resource Development (HRD) program moved its operations to the Small Business Center (SBC) to help broaden the scope of the SBC and more effectively market the HRD classes and services to local business and industry. A part-time HRD coordinator was hired and scheduled HRD classes increased this year.
The Cape Fear Community College domain name was added as 'CFCC.edu' to project a more professional image and simplify use.
In April 2004, CFCC hosted on campus a Living with Grief: Alzheimer's Disease teleconference sponsored by the Hospice Foundation of America.
Dental Hygiene students completed a total of 540 hours of community service in after school programs, elementary schools, and preschools effectively promoting their program in the community. Some of the community service activities included working with public health hygienists, participating in the North Carolina Dental Survey, providing services for the Sealant Clinic for school children, and sponsoring the Cape Fear Community College Dental Health Fair in April 2004.
The Pineapple Guild, a CFCC student club, donated their time and participated in many community fundraisers and events this year:
*Assisted with a Rape Crisis Center Fundraiser for two days by making appetizers, dessert platters, and baking rolls and cookies for several hundred people using donated supplies.
*Served food for a City Club dinner and served donated refreshments for the Wrightsville Beach Yacht Club fishing tournament both of which raised money for the Cystic Fibrosis Foundation.
*Assisted with Yahweh Children's Home fundraiser by setting-up, serving and cleaning-up.
*Set-up and served at the Chef's Auction for Muscular Dystrophy.
*Prepared and donated a Gingerbread House to raise money for the Lower Cape Fear Hospice.
*Catered many events for the college and community; a few of which were the Library Conference hosted by CFCC, the reception to honor Andrew Young, speaker for Martin Luther King Day festivities, the Cosmetology Conference hosted by CFCC and the CFCC Student Recognition Awards Ceremony.
The CFCC Student Chapter of the American Society of Interior Designers completed two community projects this year by designing the setting for the annual Wilmington Historical Foundation's Fundraiser event and designing a display for the Garden Arboretum Show for the Historical Foundation using antiques, flowers, and garden accessories.
Marine Technology students and staff, working with the North Carolina Department of Marine Fisheries, participated in a Coastal Federation sponsored oyster reef rehabilitation project at the mouth of Hewlett's Creek.
CFCC graduates of the Marine Technology program who are now employed with the NC Department of Marine Fisheries returned to CFCC to demonstrate electro-shocking techniques and equipment to the CFCC Marine Technology students.
The Business Education Department coordinated the Information Technology Curriculum Improvement Program and the 10th Annual North Carolina Computer Instructors Association (NCCIA) conferences at the North Campus. The NCCIA conference, which takes place during the spring semester at a different community college each year, is considered to be the premier provider of training in a broad range of topics and hands-on technology for instructors in the computer and office technology disciplines. This year's conference had the highest attendance and highest level of satisfaction among attendees due to the outstanding facilities and technological capabilities of the North Campus McKeithan Center.
13. Enhance internal communication among faculty, staff and students.
13a. Implement the new Internet software for Veterans Education Benefits and train staff in its use.
A new Internet software program for Veterans Education Benefits was implemented and the CFCC financial aid staff were trained to use this new system.
13b. Provide a concise overview of the legal requirements and restrictions mandated by the Federal Right to Privacy Act (FERPA) to all faculty and staff through fall in-service workshops, new employee orientations and printed materials to ensure compliance with the provisions of FERPA.
Several measures were taken this year to ensure compliance with the Federal Right to Privacy Act (FERPA). A FERPA workshop was developed and offered to faculty and staff during the Fall 2003 In-Service program. The workshop was deemed successful when 80% of the attendees scored a minimum of 80% on the post-test. In addition, printed materials pertaining to FERPA regulations are now attached to faculty rosters at the beginning of each semester to communicate and provide updates of FERPA requirements to faculty.
13c. Provide an in-service workshop for faculty on the proper methods for completing course attendance and withdrawal rosters to improve the accuracy of information used to generate FTE reports.
In the absence of a full-time registrar, an in-service workshop for faculty on the proper methods for completing course attendance and withdrawal rosters was postponed. In lieu the workshop, printed materials pertaining to proper methods for completing these records were attached to each roster at the start of every semester. Faculty met with student development staff during the end of each grading period to ensure the completeness and accuracy of each roster before submitted. With the recent addition of a full-time registrar, procedures for completing course attendance and withdrawal rosters will be discussed during new faculty orientations held prior to the beginning of each semester. Returning faculty will also be encouraged to attend the orientations.
13d. Implement and maintain a broadcast-quality video messaging system at the Downtown Campus to inform students of upcoming events, important dates and other information.
Vendors were contacted and prices obtained for a broadcast-quality video messaging system for the college however, due to budget limitations the system was not funded for 2003-2004. Options will continue to be researched for presentation at next year's budget hearing.
13e. Create a new and consolidated printing and photocopy work order request form and work with Computer Services to provide online access to the form.
A consolidated Printing Services Work Order form was created and implemented however, the form is not yet available online.
13f. Implement a printing services "customer feedback" system to gather input from faculty and staff on ideas for improving current services and for developing new services not currently available.
As of April 2004, a 'customer feedback' system has not been implemented by printing services to gather feedback from faculty and staff.
13g. Develop a year-end report of self-supporting activities describing community events and seminars offered by the Continuing Education Department to keep faculty and staff better informed of offerings and generate ideas for future self-supporting classes.
A year-end report of the 2003-2004 self-supporting activities and events offered through the Continuing Education Department is being developed to better inform the CFCC faculty and staff of these offerings and to help generate ideas for future self-supporting classes.
CFCC 2001-2005 Goals approved by the CFCC Board of Trustees March 28, 2001.
Planning Priorities for FY 2003-2004 approved by College Council July 9, 2003.