Cape Fear Community College
2001-2005 College Goals and
Planning Priorities for FY 2003-2004
Progress Report
Goal
#1 Deliver quality programs and effective
instruction that result in students achieving identified learning outcomes.
1a. Create an Information Technology
Department to include the Computer Engineering Technology, Computer Information
Systems, Cisco, and Network Administration and Support curriculum programs.
The creation of an Information Technology Department was approved but required hiring additional faculty. Due to budgetary limitations, this planning priority was postponed.
1b. Beginning fall 2003, offer
Network Administration and Support and Electronic Commerce associate degree
programs and Marine Propulsion Systems and Film and Video Production diploma
programs.
Electronic Commerce and Network Administration and Support associate degree programs required hiring additional faculty. Due to budgetary limitations, both programs were postponed however, E-Commerce was offered as a concentration in the Business Administration associate degree program.
Using existing resources, a Film and Video diploma program and an Electronic-Commerce certificate program were initiated fall 2003. The Film and Video program will graduate its first class May 2004 and a second class August 2004.
A proposed Marine Propulsion Systems diploma program required hiring additional faculty and was postponed due to budgetary limitations.
1c. Secure a full-time faculty
position fall 2003 to support a Film and Video Production associate degree
program.
Due to budgetary limitations, hiring a full-time faculty position fall 2003 to support a Film and Video Production associate degree program was postponed.
1d. Complete the application process for a Surgery Technology associate
degree program.
The Surgery Technology program application process was postponed due to space and budgetary limitations.
1e. Incorporate related electronic commerce courses as electives in Cape
Fear Community College associate degree programs and consider developing additional
diploma programs.
Using existing resources, a new Electronic Commerce concentration under the Business Administration Associate Degree program was offered for the first time during 2003-2004.
The Business Administration Advisory Committee and the CFCC Curriculum Committee considered and agreed that electronic commerce courses should be included as electives in other associate degree programs however, this was not achieved due to restrictions in the North Carolina Community College Curriculum Program Standards. In addition, several college planning priorities requiring the hiring of additional faculty were postponed due to budgetary limitations.
1f. Begin the process of obtaining accreditation for the Sonography program
with the Commission on Accreditation of Allied Health Education Programs (CAAHEP).
During 2003-2004, a full-time Sonography instructor was hired and will begin the multi-year accreditation process with the Commission on Accreditation of Allied Health Education Programs.
1g. Maintain high student pass rates on the licensure and certification
examinations for vocational and technical programs.
Graduates of the following programs
achieved high pass rates on state and/or national licensure and certification
examinations:
Dental Hygiene - 100% pass rate on both the State and National Board exams
Dental Assisting - 100% pass rate on Infection Control and Radiation Health and Safety
Sections of the National Board examination. This is a voluntary exam and is not required for
employment as a dental assistant.
Associate Degree Nursing students - 97 % pass rate
Practical Nursing - 100% pass rate
Radiography - 100% pass rate
Emergency Medical Technician - 91% pass rate
Basic Law Enforcement Training (BLET) - 82% pass rate
Real Estate - 100% pass rate
Cosmetology Apprentice (1200 hours) - 100% pass rate
Cosmetology (1500 hours) - 82% pass rate
Esthetics - 93% pass rate
Manicuring - 82% pass rate
Truck Driver Training - 100% pass rate
Landscape Gardening - 82% pass rate
Heating, Air Conditioning and Refrigeration -100% pass rate
1h. Increase course offerings in the Early Childhood Education program
to assist the local public schools in fulfilling mandates for the education
of teacher assistants.
In an effort to assist the local public schools in fulfilling mandates for the education of teacher assistants, Cape Fear Community College held several meetings with New Hanover County and Pender County teacher assistants providing them with information on enrolling in CFCC education courses to meet state training requirements.
1i. Apply for the highest possible
5-Star rating with the State Division of Child Development for the Cape Fear
Community College Child Development Center.
The Cape Fear Community College Child Development Center applied for and received the highest possible 5-Star rating with the State Division of Child Development.
1j. Examine the latest technology available for each program in the Engineering
Department and take steps to ensure the technology used in the curricula is
the most current and up-to-date.
The Mechanical Engineering program
acquired a Rapid-Prototyping Station allowing students the opportunity to
build parts they designed with INVENTOR 7, a 3D-CAD software program.
The Machining Technology program
added a new CNC Machining Station to be used in the CFCC Huskins classes at
Topsail High School.
The majority of the Engineering
Department labs were equipped with new flat screen, state of the art computers.
The Computer
Engineering Department's Novell instructors upgraded their certifications
to NetWare 6.x and ten new servers were installed to support this technology.
1k. Expand the Engineering Department's renewable energy project to provide
students with the very latest technology and the opportunity to work hands-on
with fuel cells, photovoltaic panels and wind generators.
The Electronics Engineering Technology
and Instrumentation Process Controls Technology programs expanded the CFCC
Engineering Department's renewable energy project by installing a 1.5 KW Fuel
Cell, a 900 WATT Wind Generator and four 150 WATT Photovoltaic Panels. These
new technologies will serve as the foundation for a new Renewable Energy Technology
program. If approved, this new program will be the first of its kind in the
community college system.
1l. Develop an online self-quiz to help CFCC college transfer students
assess their understanding of the college's online advising website, the Statewide
Comprehensive Articulation Agreement and the transfer agreement with UNCW.
This planning priority has been delayed until next year due to recent changes in transfer program standards and minimum course requirements for students transferring to a UNC institution.
1m. In a joint effort with University of North Carolina at Wilmington (UNCW),
develop and administer a survey to CFCC college transfer graduates who subsequently
enroll at UNCW for the purpose of collecting their opinions about their transfer
experience, academic preparedness for transfer and the quality of instruction
received at UNCW as compared to CFCC.
The CFCC Arts and Sciences Department developed a CFCC Transfer Student Survey to collect opinions regarding their transfer experience to UNCW. The survey was released to the UNCW Assistant Vice Chancellor for Academic Affairs to be administered to fifteen former CFCC students in good academic standing at UNCW and fifteen CFCC transfer students ineligible to return to UNCW. To date, the Vice Chancellor has not been able to administer the survey but plans to do so as soon as possible.
1n. Conduct a joint workshop for CFCC arts and sciences faculty and UNCW
faculty who teach basic studies core courses to share materials and assess
course content to ensure they are parallel.
A joint articulation workshop of CFCC and UNCW faculty was held March 16, 2004 at UNCW. Eleven CFCC faculty, three department chairs, and the Dean of Arts and Sciences attended the workshop. Course outlines, the performance of transfer students, an overview of the Comprehensive Articulation Agreement, and exploring joint community involvement for students and faculty of both institutions were discussed during this workshop. An outcome of the workshop was that UNCW has been satisfied overall with the quality of CFCC transfer students.
1o. Assess the minimum oral competency requirements for students enrolled
in the communications core courses, assess students' writing proficiency in
English 111 courses, and assess students' understanding of three major sociological
concepts in Sociology 210 courses.
Cape
Fear Community College speech faculty assessed students' oral communications
competencies the end of spring semester and English faculty administered the
English 111 Common Reading and Writing assessment in April to assess students'
writing proficiencies as well as the English 111 Common Proofreading Assignment
the end of spring semester. The tabulated results of these assessments will
be available by first summer session. To assess students' understanding of
three major sociological concepts, questions
were administered to all Sociology 210 classes taught by full-time faculty
fall semester. Results indicated that near the end of the semester, 82 percent
of the students enrolled in Sociology 210 demonstrated an accurate understanding
of the three major sociological concepts assessed.
1p. Increase the number of college transfer courses to provide students
a greater variety of choices and to prepare students for their respective
majors by adding eight new music, ten new art, and five new drama courses
to the Humanities and Fine Arts Department. In addition, a new anthropology
course, history course and psychology course will be added to the Social Behavioral
/Sciences Department and a new biology course and physical education course
will be added to the Math, Science and Physical Education Department.
Thirty-seven (37) courses were added to the College Transfer program curriculum for the 2003-04 academic year to provide students more variety and to prepare transfer students for their respective majors. The additional courses included music, art, drama, anthropology, history, psychology, biology and physical education. In December 2003, the Arts and Sciences Department presented to the college curriculum committee forty-two (42) new transfer courses and one developmental science course that are to offered to students within the next three years.
1q. Review program standards for drama and art pre-major programs and propose
changes to the Statewide Transfer Advisory Committee to better prepare students
for transfer as art and drama majors to East Carolina University and the University
of North Carolina at Wilmington.
CFCC is seeking approval from the North Carolina Community College System to offer an Associate in Fine Arts program. If approved, a Drama pre-major will be subsequently submitted to NCCCS for approval with a tentative date for implementation fall semester 2004. The primary transfer institution for the drama pre-major will be East Carolina University. CFCC continues to work with UNCW on the transfer general education core requirements for drama pre-majors transferring to UNCW.
1r. Explore establishing a one-credit hour library instruction course for
college transfer students to increase their proficiency in utilizing the CFCC
library.
Pending new librarian positions are funded for 2004-2005, the LRC will make a proposal to the college curriculum committee to add a one-credit hour library instruction course to the college transfer curriculum.
1s. Develop and implement high profile student projects such as the Remote
Operated Vehicle (ROV) and solar housing design initiatives to exhibit in
the community to showcase CFCC engineering programs and the learning opportunities
available to students.
High profile student projects
continue to showcase CFCC programs to the community.
Mechanical Engineering students
re-engineered the Remote Operating Vehicle (ROV) this year and will enter
the ROV in the 3rd Annual National ROV Competition to be held at
the University of California at Santa Barbra (UCSB) in June 2004. The new ROV design utilizes high technology
and meets all of the required design specifications for the competition.
CFCC welding students participated in the re-engineering of the Remote Operating Vehicle (ROV) and showcased their skills by fabricating and welding the tank used for testing the ROV.
Students in the Boat
Building program are currently working with the Mechanical Engineering students
to construct the body for an electric car. Boat Building students are preparing
to build a 30-foot steam powered launch to display at the various wooden boat
shows in North and South Carolina.
The Boat Building program
annually hosts its own Wooden Boat Show on campus the 1st Saturday in August.
The CFCC Boat Building program is showcased annually at the Maritime
Day Festival, Wilmington Nautical Festival, Charleston Wooden Boat Show, Georgetown
Wooden Boat Show, and the Beaufort Wooden Boat Show.
Industrial Systems Technology
students designed and manufactured two hydraulic log splitters using the skills
acquired in Metal Working 131, Basic Welding 112, Blue Print Reading 111,
Hydraulic Pneumatics 110, and Pumps and Piping courses. When completed, the
log splitters will be entered in the Salvation Army Wood Lot Competition this
summer.
The Cape Fear Community College Student Chapter of the Instrumentation Society of America (ISA) competed in the District 2 Student Quiz Bowl in Washington, D.C. in April 2004. Representing CFCC were three instrumentation and one electronics student who defeated a team from Penn State's "Pennsylvania's College of Technology" to win the District 2 Quiz Bowl.
District 2 includes Delaware, Maryland, New Jersey, North Carolina, Pennsylvania, Rhode Island, Virginia and West Virginia.
April 2004, CFCC Architectural Technology students competed against ten colleges in the statewide Sustainable Design Contest held at the Research Triangle Park. Cape Fear students took first and second place in the competition beating the North Carolina State University School of Design, the East Carolina University Department of Construction Management, the North Carolina A and T Architectural Engineering program and, Appalachian State University. Students prepared design drawings of a residence accompanied with models, other graphics and data to support their projects. Sustainable designs are those that can be produced economically and safely for all time without impacting the environment and well being of future generations.
1t. Plan and implement a fifth Firefighter Seminar and a Firefighter Cadet
Academy through the Continuing Education Department to meet emergency services
certification training requirements as a result of increasing national security
alerts.
A Firefighter Seminar,
co-sponsored by the CFCC Continuing Education Department and the Wilmington
Professional Firefighters Association, was held to provide firefighters the
opportunity to meet their certification training requirements.
An Emergency Rescue Technician
(ERT) Training Academy was offered from October through December 2003. The
248-hour academy consisting of 22 courses allowed students to complete all
of the required North Carolina Department of Insurance classes for ERT certification.
1u. Determine the feasibility of offering a Personal Care Assistant (PCA)
course through Continuing Education to help meet the demand for more entry-level
adult care providers in the service area.
A Personal Care Assistant course was developed by the Continuing Education Department and offered fall 2003, however, the course did not materialize due to lack of interest. This course will be offered again fall 2004.
1v. Increase the number of hours for the Pender County Nurse Aide I &
II programs from 160 to 192 hours to prepare skilled nurses aides for the
workplace.
The hours for the Pender County Nurse Aide I
and II programs were increased to 192 for classes located at the Burgaw Campus,
however, the hours for the Nurse Aide classes at the Hampstead Campus remained
at 160 hours to accommodate UNC-W students enrolled in the class.
1w. Develop and implement a Continuing Education non-credit skilled trades
certificate program in Electricity and Plumbing to provide students a short-term
training option and to increase the local pool of skilled tradespersons.
In an effort to provide more short term training options to students and increase the local pool of skilled tradespersons, the Continuing Education Department offered a new Electric Theory and Practice I course fall semester 2003 and a new carpentry course spring 2004 using the Wheels of Learning curriculum. Plans are in progress to offer a variety of short-term construction trades classes such as a second Electric Theory and Practice I and Electric Theory and Practice II fall semester 2004.
1x. Develop and implement a Project Management curriculum that will be
the first of its kind offered in a North Carolina community college to help
meet an immediate need for skilled and experienced project managers for local
industry.
Using Focused Industrial Training funds to contract with an experienced project manager, a new Project Management curriculum was developed and scheduled for a local company fall 2003. Scheduling conflicts and production priorities necessitated postponing implementation with this company however, a Project Management course was offered to the public fall 2003 and two more were offered spring 2004.
1y. Increase the variety of training for Small Business Center clients
by offering a minimum of two new occupational extension courses each semester
to help improve the success rate for start-up and existing businesses.
Fall 2003, the CFCC Small Business Center (SBC) offered two new occupational extension courses, Introduction to QuickBooks and Starting Your Own Business. Due to demand, both courses were offered to SBC clients again spring 2004.
1z. Design a subject specific compensatory education course to help increase
the independence and employability skills of students enrolled in the Compensatory
Education program.
The CFCC compensatory education staff participated in training with community supported employment agency personnel and designed and implemented a subject specific compensatory education course to help increase students' independence and employability. Students were taught job interviewing skills and job search techniques. They each made two job site visits and were introduced to agencies that could help them with job searches. As a result, a compensatory education student was successful in obtaining employment.
1aa. Actively market the Compensatory
Education program to increase enrollment by 10% and provide services not readily
available in the area for adults with developmental disabilities.
A survey was developed and administered by the Continuing Education Department to determine services needed but not readily available to adults with developmental disabilities. The CFCC Compensatory Education staff met with the transitions program instructor with New Hanover County Schools, ARC of North Carolina, United Cerebral Palsy, and the Pender County Southeastern Mental Health providers to analyze the survey results and begin collaborative efforts to provide services to this target population. As a result, a presentation was developed to market the CFCC Compensatory Education program, a CFCC orientation session was implemented for exiting high school students with developmental disabilities, and a new compensatory education class was established in Pender County.
1bb. Develop and implement two on-site workforce literacy classes for Adult
Basic Education (ABE) and GED students to upgrade their basic skills to remain
employed or promoted.
No progress was made towards
this planning priority but it will be carried forward for next year.
Other Accomplishments:
A new Retention Pond Certificate program was developed and will begin fall 2004 as part of the Landscape Gardening curriculum.
The CFCC instructional deans initiated a process for reviewing credentials of all Cape Fear Community College faculty to ensure they meet the Southern Association of Colleges and Schools, Commission on Colleges credentialing standards. Further, instructional supervisors implemented a new college personnel evaluation process in an effort to rate faculty fairly and accurately.
In March 2004, three Cape Fear Community College Interior Design students competed in the Carolina Chapter of American Society of Interior Designers annual Otto Zenke Design competition. One CFCC student took third place and received a $250 cash award and two CFCC students received Honorable Mention for their entries.
Goal
#2 Provide adequate facilities to
support the rapid growth of the college and improve the maintenance, safety,
and security of all campuses.
2a. Dredge the Cape Fear Community College basin and replace the college's
boat ramp to provide on-campus launch instruction for Marine Technology students.
Dredging was not completed due to budget limitations however, this will remain a priority as resources become available.
2b. Continue preparations to move Computer Engineering, Mechanical Engineering,
Machining Technology, Welding, Electrical/Electronics Engineering, Instrumentation
and Electronics Engineering to the second building to be constructed on the
North Campus.
The Instructional Council has met and discussed the relocation of programs from the Wilmington Campus to the new Engineering Building under construction at the North Campus. These discussions include the utilization of space to be vacated at the Wilmington Campus once existing programs are moved to the North Campus fall 2005 in an effort to achieve as seamless a transition for the students as possible.
Planning is underway for a new North Campus Safety Training Center to house Fire, Truck Driving, and Basic Law Enforcement Training.
2c. Begin discussions
with faculty and staff to develop plans for a third building to be constructed
at the North Campus.
Discussions
and review of construction plans have been conducted with CFCC faculty and
staff regarding a new Truck Driver Training Facility to be located at the
North Campus. Construction of this
facility is ongoing and targeted for completion spring 2005.
Discussions
are underway with college staff, county officials, and city staff to jointly
plan and construct a Safety Training Center at the North Campus.
2d. Business Services
and Maintenance will work together to upgrade and improve parking facilities
for faculty, staff, students, and visitors.
CFCC parking lots located on the Wilmington Campus
were re-striped, additional lights were installed, and rail ties were added
to provide distinct parking spaces in unpaved areas.
New parking Lot X was established adding 20 more spaces
for faculty and staff, two special parking spaces were added to Lot A and,
new signage was installed in Parking Lots A, B, L, and auxiliary.
2e. Provide assigned
parking spaces for North Campus employees once Lot NA-1 is numbered.
Parking
spaces for the North Campus Parking Lot NA-1 were numbered and parking spaces
were assigned to full-time faculty and staff.
2f. Expand parking at the Downtown Campus with the addition of 40 spaces to Parking Lot R located behind the Schwartz Center and expand parking at the North Campus with the addition of 233 spaces.
Parking Lot R behind
the Schwartz Center was enlarged to accommodate an additional 37 parking spaces.
The capacity of the North Campus Parking Lot NA-2 was expanded to handle
an additional 259 cars.
2g. Reactivate
the Student Government Association's "Campus Improvement Project" to continue
the tradition of the CFCC graduating class donating a permanent gift to the
college to enhance campus grounds and/or facilities.
For their "Campus Improvement Project" this past year,
the Student Government Association donated a foosball table to provide recreational
equipment for the CFCC Student Activity Center and enhance campus facilities.
2h. Install a
new chiller and boiler in the McLeod Building with automation controls in
a central location.
New
chillers and boilers with automated centralized controls were installed for
the McLeod Building with computerized monitoring systems located in the maintenance
area.
2i. Install a
new 10-ton air conditioning system for Computer Services to protect the college's
network electronics.
A ten-ton air conditioning
system was installed in the computer services area to provide cooling and
control temperatures for protecting the college's network electronics.
2j. Institutional
Services will work with the architects and contractors to complete the McLeod
Building elevator tower project on schedule.
The new elevator tower
in the McLeod Building was completed spring 2004.
2k. Receive bids,
award the contract and begin construction of a second building on the North
Campus.
Bids
were received and the contract was awarded for construction of an Engineering
Building on the North Campus that is scheduled for completion summer 2005.
2l. Upgrade equipment and make cosmetic improvements
to the welding program shop located in the 'W'
building.
The
"W" Building which houses the welding program is still in need of cosmetic
improvements. Once resources are available,
maintenance staff will address these.
Other Accomplishments:
In planning for the future development of its campuses,
the Planning and Research Office conducted a campus-wide 'Facilities Needs
Survey' and compiled the results into a document summarizing the current and
future space needs for all college support service areas.
Computer Services made improvements to support the rapid growth of the college: (a) installed an additional Internet carrier at the Wilmington Campus to increase capacity and speed (b) extended fiber backbone to the Office Annex Building including the Auto Body Building eliminating the slow phone connection to this location (c) extended fiber backbone to the Dock House and the Dan Moore adding both to the College's high-speed network (d) upgraded the Wide Area Link to Burgaw to a T-1 line tripling the network speed and enabling network printing (e) hosted network connections for the HVAC system to expand its monitoring and control capabilities (f) implemented Software Update Server (SUS) which automatically distributes Microsoft security patches (g) implemented MAC address filtering in sensitive locations to prevent unauthorized hardwire entry to the internal network (h) implemented internal port filtering to protect against the proliferation of viruses if an outside perimeter is breeched (i) initiated wireless security sweeps to identify rogue wireless networks which would compromise internal network security (j) replaced 240 outdated computers in eight labs (k) created a new learning lab at the Wilmington Campus (l) created a testing Lab (m) set-up two Macintosh labs to support the Film and Video and Photography curricula and (n) networked two photo ID machines between the Wilmington and North campuses.
To support the increase in enrollment, effective class
scheduling and use of space and increased student access was achieved. A total
of 132 more curriculum course sections were scheduled fall 2003 and spring
2004 as compared to the previous academic year. Access to continuing education
courses also improved for example, the Emergency Medical Training (EMT) program
provided 56% more training sections during 2003-2004 due to the availability
of classroom and lab space at the North Campus.
The CFCC maintenance
Department completed a host of projects for the upkeep and maintenance of
CFCC facilities: (a) replaced VCT tile in the lobby of the Schwartz Center
(b) pressure washed concrete slabs on the McLeod and Galehouse buildings to
match the exterior appearance with the new elevator tower (c) stabilized the Science Building chiller enclosure
to avoid damage to the building air handler (d) installed hardware for the
McKeithan Center public address system to make the system operational (e)
replaced the sidewalk in front of the Galehouse and McLeod Buildings (f) replaced
blue window panels on the Galehouse building facing Front
Street to match the new elevator tower windows (g)
steam cleaned all carpets in the Science,
Galehouse, General Administration, Health Sciences, and Learning Resource
Center Buildings (h) repaired the Burgaw Campus roof (i) installed additional
lights at the Hampstead Campus to resolve safety issues (j) replaced store
front doors on the Galehouse Building and (K) stripped and polished the terrazzo
floors in McLeod Building.
3. Incorporate the appropriate use of technology
for students, faculty and staff and
provide training in accessing and applying the technology.
3a. Provide introductory Geographic Information System
(GIS) software use and applications experience for Marine Technology students.
ArcView software was ordered for the Marine Technology lab and the United States and World Geographical Information System (GIS) data sets have been received to provide introductory GIS training to Marine Technology students.
3b. Provide access to Smart Carts in all vocational
classes. .
All Cape Fear Community College vocational classes
now have access to Smart Carts.
3c. Increase usage of the Technology Training Center
for professional development and training classes for faculty and staff.
The Learning Resource Center Technology Training Center offered fifty-nine (59) in-service classes on Microsoft Office, Blackboard and Groupwise and as of March 2004, a total of 240 CFCC faculty and staff had participated in this training. Twenty-one additional classes plus Dreamweaver and MEDLINE/PubMed classes will be offered to employees through the end of June.
3d. Successfully
manage the new College Information Systems (CIS) project by coordinating training
and information distribution campus-wide, holding weekly meetings to evaluate,
plan, and coordinate the necessary steps for implementation and attend project
manager meetings and participate in weekly conference calls.
Implementation of the student application in the College Information System (CIS) project was revived October 2003. The College CIS project manager and key computer services staff continue to participate in conference calls twice a week concerning project management and conversions. A Student Application Workgroup consisting of student development, business services, curriculum administration, and continuing education staff meet once a week to discuss issues, challenges, and to share information.
The project manager disseminates
training information including training dates, schedules remote consulting
sessions, and ensures college employees attend all available training sessions
taught by Datatel. From March 2004 through December 2004, the Technical Training
Room in the Learning Resource Center is reserved Wednesdays to allow college
staff to work on the CIS project without interruption.
Round 1 mock testing of
the CIS student application was successfully completed March 2004. The second
round of testing is scheduled for April 2004, and Round 3 testing in June
2004. The student application is targeted for full implementation by fall
semester 2005.
3e. The Learning Resource Center staff will research,
evaluate, and recommend ways for faculty and staff to utilize the new Media
Distribution System.
The CFCC Learning Resources Center staff will meet with vendors before the end of the 2004 spring semester to decide on best methods for training employees on the use of the Media Distribution System.
3f. Maintain
the college's network with sufficient speed and capacity by converting the
Downtown Campus network to run on a single protocol, lP (Internet Protocol)
and separate the network into logical segments.
Work is in progress to segment
the college's network to isolate traffic and increase speed.
3g. Ensure reliability of network services by moving
GroupWise to a new and more powerful server and upgrade GroupWise to version
6.
GroupWise W-mail software
was upgraded to version 6 and moved to a more powerful server to increase
speed and capacity.
3h. Upgrade the Novell Operating System on the network
servers to version 6.
Work is currently in progress
to upgrade the college network to a single network protocol (Internet Protocol)
using Netware 6 to increase speed.
3i. Continue to implement the new College Information
System by continuing data conversions and testing for the student applications,
replacing the current document imaging system with Open Text and installing
and configuring a server for the new Electronic Commerce program.
CFCC will implement a new
document imaging system when the North Carolina Community College System selects
this new system.
A new server was configured
and installed to support the Electronic Commerce curriculum program and electronic
procurement allowing purchase orders to be emailed to vendors. Training is
underway for full implementation of E-procurement later this year.
A new server was installed
for Web Advisor that will provide student registration and information services
through the Internet. Implementation of Web Advisor is targeted for late 2005.
The college is implementing
Campus Cruiser to provide portal services and access to academic information
for every student with an email address. The college plans to test Campus
Cruiser during summer 2004 with full implementation fall 2004.
3j. Protect computing assets with an anti-virus e-mail
server and install an e-mail software program to filter for SPAM and viruses.
Email software to filter
for SPAM and a more robust Anti-Virus checking software were installed to
protect the College's computing assets.
3k. Improve computer services by manning the HelpDesk
at all times, upgrading the Blackboard server, redesigning the college web
site and upgrading the website server.
Computer services were improved
by migrating Intranet services to a new server for increased speed and capacity.
The college web site was redesigned to be more attractive and easier to navigate.
New web sites were developed for the Huskins Program, the college bookstores,
and the Social and Behavioral Sciences Department. Resource links were added
to the student web site to make security tools such as anti-virus, spy-ware
and, anti-SPAM software available to students.
Computer Services coordinated
the transfer of the athletics website to GoSeaDevils.com resulting in better
scheduling capabilities and user management.
A Help Desk coordinator
was hired to expand service capabilities and ensure better response. Help
Desk hours were increased and services are provided beginning at 7:30am before
classes convene and during lunch. ZEN software is being used more efficiently
to clear Help Desk issues faster, decrease follow-up calls, and ensure satisfactory
completion of requests.
The
CFCC Distance Learning Website was re-organized and updated. Improvements
to the website include links for student and faculty resources and a video-clip about Online
Learning provided by the National Science Foundation.
Free Anti-Virus software downloads were made available to all online
students through the Blackboard log-on page.
3l. Prepare Basic Skills Department for conversion
to the new College Information System by improving the security and the accuracy
of records handled by the department.
The Continuing Education Basic Skills Department has
implemented a mock audit procedure to improve security and accuracy of records.
This audit procedure allows basic skills records to be reviewed periodically
to ensure compliance, allows review of instructors' paperwork, provides the
means to ask instructors questions about classroom procedures and allows coordinators
to review the results of the mock audit and give feedback to instructors.
The Basic Skills Department developed an extensive
new instructor training and support system to assist them in providing accurate
and complete data on each student.
The Basic Skills staff attended
all the required College Information System (CIS) training scheduled to date
and have implemented internal staff changes to meet challenges associated
with implementing the CIS system. The department analyzed the flow of the paperwork
to determine how CIS project tasks could be better organized. Changes included
matching employees' expertise with the tasks of entering data in the new College
Information System, identifying erroneous data, and providing feedback to
various basic skills programs regarding the quality of the data.
Other Accomplishments:
All CFCC Health Science Programs and their various admission requirements became available to students on the College's website. There were 1,792 hits made to the ten different health sciences web pages during the month of February. Students have commented on the ease of access to information since the development of these web pages.
The Landscape Gardening program used Smart Cart technology to create programs of study in Horticultural Pest Management, Turf Management and Landscape Design and a photo library was created from Internet resources for pest identification.
The Landscape Gardening
students designed and created a completely automated greenhouse plant production
system, water gardens, lawn bowling court, a plant identification garden and
a carnivorous plants garden at the North Campus.
The
CFCC Boat Building program faculty and students hosted on campus and attended
a weeklong workshop in resin infusion systems for closed molding fiberglass
boat building. Beginning in 2005, resin infusion will be required for compliance
with MACT Law low emissions standards. Training in this technology will be
incorporated into the Boat Building curriculum.
Goal
#4 Enhance the teaching and learning
process through the provision of adequate, up-to-date equipment and learning
resources that are accessible to users and in formats consistent with prevailing
technologies suitable to the college's needs and goals.
4a. Provide Smart
Board technology in the Learning Resource Center bibliographic instruction
classroom.
Smart Board technology has been added to the Learning Resource
Center Bibliographic Instruction classroom and to the Technology Training
Center.
4b. Enhance the
Learning Resource Center web page by providing current and subject-specific
links.
The Learning Resource Center web page has been redesigned and specific subject links were made available to users May 2004.
4c. Complete an
automated inventory of all holdings of the Downtown Learning Resource Center
(LRC) collection.
The Learning Resource Center staff completed an inventory of the entire Downtown Campus library collection including books, videos, DVDs and CDs with over 2300 records corrected and a North Carolina collection added. The Dewey book collection will be inventoried and incorporated into the LRC collection during 2004.
4d. Automate LRC
acquisitions and serials sections with the Horizon software and train the
staff in the use of these products.
The LRC acquisitions and serials functions were not automated with the Horizon library software package due to budget limitations for travel and training.
4e. Establish
guidelines for services provided by the college's new television studio that
will be used for instructional, documentary, promotional and distance education
productions.
Due to the turnover in the TV and Video Production position, this planning priority has not been addressed. This position was filled again April 2004 and it is anticipated that guidelines for services provided by the college's television studio will be developed before the end of spring semester 2004.
4f. Provide basic
graphics production services through the CFCC Media Center.
The Media Center is currently
providing Adobe Photoshop, Dreamweaver and Publisher basic graphics production
services to CFCC faculty and staff.
4g. Implement a color reproduction service in the
Learning Resource Center for library users.
Using CFCC mini-grant funds, the Learning Resource Center purchased a combination color copier / printer and a digital smart card camera to provide color reproduction services for patrons. This new equipment allows reproduction of color prints from books, magazines, journals and digital images and serves as a back-up fax machine. A combination color copier/printer is on order for the North Campus LRC as well.
4h. The Learning Resource Center will promote and market the Bibliographic
Instruction Classroom to departments and faculty who have not previously utilized
this facility for instruction.
Increased promotion of the LRC Bibliographic Instruction classroom resulted in nearly an 18% increase in the number of classes held in this classroom for 2003-2004 as compared the 141 classes held 2002-2003.
4i. Equip the Media Center with the newest media production equipment and
software for delivering quality instruction.
The CFCC Media Center is equipped
to provide color transparencies, video recording, DVD recording, satellite
downlinks and video conferencing to enhance the quality of classroom instruction.
4j. Increase the North Campus library print collection by 10% to support
the curriculum programs and general education courses offered at the North
Campus.
During the first nine months of 2003-2004, the print collection for the North Campus increased from 7,447 volumes to 8,219 volumes that is approximately a 10% increase over 2002-2003.
Goal
#5 Provide increased access to educational
opportunities through distance learning.
A new Distance Learning (DL) Department Chair position
was filled August 2003. The number of Distance Learning courses increased from
28 courses in fall 2002 to 50 courses fall 2003. Students enrolled in distance
learning courses grew from 1,545 students in 2002-2003
to 2,249 students for 2003-2004. During
the 2003-2004 academic year, new distance learning courses were added in business,
humanities, science, mathematic and communications.
5a. Review the
college's compliance with the standards for distance education programs and
support services required for accreditation with the Southern Association
of Colleges Schools, Commission on Colleges.
A
Distance Learning 'Working Group' was formed, representing a variety of departments
and organizations within the college, to review and ensure compliance with
the Southern Association of Colleges and Schools, Commission on Colleges accreditation
requirements.
An online student course evaluation was created for
distance learning courses that includes automatic tabulation of the survey
results.
5b. Develop and offer online courses in General Biology I, Introduction
to Chemistry, Introduction to Literature and Fit and Well for Life to complete
the curriculum for an online Associate in Arts degree program.
Offering an online associate degree
program has been deferred until a full review of the Southern Association
of Colleges and Schools, Principles
of Accreditation: Foundations for Quality Enhancement is completed and it
is determined that CFCC is in full compliance with all requirements pertaining
to distance learning.
5c. Provide training
for faculty and instructional support staff in developing hybrid instruction
by learning to transition from traditional classroom instruction to teaching
portions of the course content online.
Cape Fear Community College began
offering Blackboard Introductory and Intermediate Training to faculty and
staff to support the teaching of online courses.
5d. Expand the
number of Business Department curriculum courses offered online to increase
student access and to support the development of an online associate degree
business program for the future.
Online orientations and the addition
of distance education courses in Accounting 122, Accounting 140, Business
230, Computer Information Systems 152, Marketing 120, Marketing 223, and Word
Processing 136 were implemented to increase student access to business courses.
5e. Make distance
education websites compliant with the Americans with Disabilities Act (ADA)
and provide training to distance education faculty and instructional support
staff regarding ADA requirements.
The college is in the process of reviewing all public
and Intranet web pages with the goal of making all web sites compliant with
the American with Disabilities Act (ADA) Section 508.
Areas to improve ADA compliance for the Distance Learning web site
have been identified and work is underway to make this site fully compliant.
5f. Implement
an 'Online Course Peer Review Guide' for distance education to help faculty
assess the quality of distance education courses and instruction.
The college Distance Learning (DL) Working Group is currently preparing a "Peer Review" worksheet created by the distance learning faculty to help them effectively assess the quality of DL courses and instruction.
5g. Design and implement procedures to track the academic
performance of students enrolled in distance education courses for comparison
with the performance of students enrolled in the same courses taught in a
traditional classroom setting.
Procedures are currently being
developed by the distance learning faculty to track and evaluate the academic
performance of students enrolled in distance learning courses in comparison
with the academic performance of students enrolled in the same courses taught
in a traditional setting.
5h. Develop an
operations manual for distance education faculty and instructional support
staff that includes distance education policies, procedures, and the roles
and responsibilities of all involved with distance education initiatives.
The CFCC Distance Learning Working Group is currently establishing distance learning policies and procedures to be published and in accordance with the Southern Association of Colleges and Schools, Commission on Colleges core requirements and comprehensive standards.
Goal
#6 Strengthen partnerships with business
and industry, public schools, universities and others that are mutually beneficial
and that maximize resources in meeting the educational needs of the service
area.
6a. Create a new
faculty position with responsibilities for oversight and management of the
Huskins Bill and Co-operative Education programs.
A
Huskins and Cooperative Education Coordinator / Instructor position was filled
October 15, 2003. The number of Huskins classes more than doubled this year
with 40 Huskins classes offered both fall 2003 and
spring 2004. Fall 2003, the college enrolled 293 students in Huskins
classes offered at the high schools and 45 students in classes on campus.
During spring semester 2004, Huskins enrollment grew to 388 students in classes
at the high schools and to 77 students in classes on campus.
College staff worked cooperatively
with public school personnel to address ways CFCC and the public schools could
better serve high school students through the Huskins Program. As a result,
recruitment presentations, informational meetings and distribution of a Huskins
Program brochure to high school students were implemented this year.
A total of 162 students enrolled
in Cooperative Education classes during summer 2003, fall 2003 and spring
2004 combined. The College developed procedures for collecting and evaluating
the Cooperative Education Workbooks prior to FTE audits and revised the Cooperative
Education Manual to be implemented fall 2004.
6b. Offer Huskins
courses in Criminal Justice Technology to all four of the New Hanover County
high schools and the two high schools in Pender County.
Criminal Justice Technology Huskins
classes were offered at four New Hanover County high schools and two Pender
County high schools this year. Topsail
High School offered the largest number of Criminal Justice sections fall 2003
and spring 2004 including Introduction to Criminal Justice 111, Juvenile Justice
113, Corrections 141, and Substance Abuse 213.
6c. Provide a
cosmetology instructor and offer Huskins cosmetology classes for Topsail High
School once the high school completes construction of a cosmetology clinical
facility.
Cape Fear Community College worked with Pender County Schools to develop a cosmetology program and facility at Pender High School with the class beginning fall 2004. The school system is providing the cosmetology lab approved by the State Board of Cosmetology February 2004 and Cape Fear Community College is providing the instructor.
6d. Due to the
increasing number of home-schooled students enrolling in Cape Fear Community
College, identify home school associations in New Hanover and Pender Counties
to share information about the college's dual enrollment program to provide
home-schooled students access to information already provided to local public
school students.
In an effort to provide information about CFCC to home-schooled students, CFCC counselors worked with the State Department of Nonpublic Instruction and identified two home school associations in New Hanover County; the Christian Home Educators of Wilmington and 4H-HEArts. There were no home school associations located for Pender County. The 4H-HEArts have a Yahoo web site where CFCC has posted information about the Huskins program, concurrent enrollment, the admission process and CFCC registration dates.
6e. Offer the
required courses for an associate degree in Criminal Justice Technology at
the Burgaw Campus.
Discussions about offering courses required for an associate degree at the Burgaw Campus were held with the program lead instructor, the Burgaw Police Chief and the Pender County Sheriff. Both the Chief and the Sheriff expressed support of this program. This project will be carried forward for 2004-2005 with the expectation of a trial implementation spring semester 2005.
6f. Establish
a transfer agreements between University of North Carolina at Wilmington (UNCW)
History, Sociology and Political Science departments and the Cape Fear Community
College Paralegal program that would allow UNCW to accept Cape Fear Community
College graduates' transfer credits towards a four-year degree.
UNCW has been contacted about establishing a Cape Fear Community College Paralegal Transfer program. Discussions are in progress between CFCC, the UNCW Associate Dean of the College of Arts and Sciences and the UNCW Sociology Department Dean. This planning priority will be carried forward for 2004-2005.
6g. Work with
the New Hanover County Public Library and the UNCW Randall Library in cooperative
library projects.
The Cape Fear Community College Learning Resource Center worked cooperatively with the New Hanover County Public Library and the UNCW Randall Library to co-sponsor the Cape Fear Crime Festival and the SIXTIES Film and Video Lecture series.
The LRC has applied for a Library Technology Services Act (LSTA) federal grant to present a monthly book discussion program, "ONE BOOK, ONE COMMUNITY", for CFCC employees and community patrons.
The Cape Fear Community College LRC hosted a visit from UNCW Randall Library staff to showcase the Downtown and North Campus LRC facilities August 2003. Staff from both the Public Library and the UNCW Randall Library attended the MEDLINE/PubMed workshop held on the CFCC campus April 2004 and co-sponsored with the Coastal AHEC Library.
6h. Increase access
to Small Business Center services for clients located in Pender County to
encourage and support sustainable business growth.
The CFCC Business Industry and Government Center (BIG)
Director joined the Pender Economic Development Alliance Board which has substantially increased Pender County
leaders' awareness of Cape Fear Community College Small Business Center (SBC)
programs. This resulted in two referrals to the SBC for Pender County start-up
businesses. SBC brochures were developed and placed in the Burgaw and Hampstead
public libraries and in the Burgaw, Hampstead, and Topsail Beach Chambers
of Commerce.
6i. Restructure
the college's JobLink Center from a comprehensive program of training and
services for clients to a non-comprehensive program with a single focus on
training.
The college's JobLink Center was re-structured from
a comprehensive program of services to a focused program of training. A part-time
instructor/recruiter was hired for the JobLink Center and weekly employability
labs are now conducted at the Pender Employment Security Commission.
Other
Accomplishments:
Through
Foundation donated funds, the Industrial Systems Technology students designed
and built two log splitters for the Salvation Army for cutting wood that will
provide cooking and heating fuel to the community.
Landscape
Gardening students landscaped seven Habitat for Humanity houses for the community
this year.
Carpentry
students completed a home for the affordable housing program in partnership
with Wilmington Housing Finance and Development and the Institute for Business
and Home Safety. The design of this home included a 'safe' room for use during
severe storms as well as many other features to protect occupants during hurricanes.
Carpentry and Electrical/Electronics students constructed two new homes in partnership
with the Wilmington Housing Authority to provide low-income housing in the
community.
CFCC
staff worked extensively this year with the Wilmington Industrial Development
to attract new businesses to the region.
The college is currently supporting the hiring and training of employees
for Verizon Wireless, a recent new business locating a facility in the Wilmington
area. Cape Fear will provide office and lab space for the initial training
of 450 Verizon Wireless employees during summer semester 2004.
December 2004, the second year dental hygiene students presented their first 'Table Clinics' to community dental professionals who received continuing education credit for their participation. CFCC students presented information on dental hygiene techniques, theory, service, trends and/or expanded opportunities in dentistry with specific topics including dental sealants, tooth bleaching, dental implants, smokeless tobacco and dental forensics. Five dental industry vendors attended and presented information on advances in technology, dental equipment, supplies, instruments, and materials. This event was a learning experience for the students and a service to the dental community. Due to its huge success, the dental hygiene program plans to make this an annual event each fall.
The CFCC Dental Department in partnership with the
Tri County Dental Society, the New Hanover County Public Dental Health Department,
the North Carolina Department of Health - Oral Health Section, The Cape Fear
Dental Hygiene Society, the Coastal Dental Assistants Society and New Hanover
County Schools celebrated Children's Dental Health Month in
February by providing a sealant promotion clinic
"Give Kids A Smile" in five elementary schools. Forty-eight (48) children
received free dental treatment worth $9,418.
Due to generous funding from a Landfall Foundation
Grant, the CFCC Dental Department presented each child with a comprehensive
kit of oral hygiene aids and educational materials. Grant funds are also being used to expand dental health materials
in each participating schools' library.
The CFCC dental hygiene and dental assisting clinics generated fees of $13,380 for services to clients in the community. This amount is approximately 1/10 of private practice fees charged and the equivalent of $138,380 in private practice services.
During spring semester 2004, CFCC dental assisting students
and clinic dentists provided more than $4,300 worth of free restorative dental
treatment to the community during Friday afternoon dental clinics.
The CFCC dental assisting program has clinical rotation contracts with over 70 dentists in a five county area of southeastern North Carolina allowing dental assisting students to represent CFCC and their program to thousands of dental clients each year.
Representatives from CFCC dental hygiene and dental assisting programs sponsored a booth at the annual Latino Festival this year to promote both programs and CFCC's dental clinic services to the Hispanic population.
Dental hygiene students completed a total of 540 hours of community service in after school programs, elementary schools, and preschools promoting their program in the community. Some of the community service activities included working with public health hygienists in Pender, Brunswick, Columbus and New Hanover Counties, participating in the annual North Carolina Dental Survey, providing services for the Sealant Clinic for school children, and sponsoring the Cape Fear Community College Dental Health Fair in April 2004.
The CFCC Phi Theta Kappa Honor
Society sponsored a team in the annual "Relay for Life" fundraising event
for the American Cancer Society. Over the past two years, Phi Theta Kappa
has raised over $335,000 for the American Cancer Society and their goal over
the next two years is to reach the $1million mark.
The Marine Technology program provided two days of vessel support to complete preliminary surveys of the Old Brunswick Town area of the Cape Fear River and look for the wreck FORTUNA sunk during a Spanish privateer raid on the town in 1748. The college's side-scan SONAR was utilized aboard the RV MARTECH I along with the Fort Fisher's Underwater Archaeology Unit's magnetometer.
CFCC provided its research vessel RV DAN MOORE for deployment and retrieval of nine current meter instrument arrays used to study water motion and sand transport off Myrtle Beach, South Carolina. This study is being conducted by the United States Geological Survey and the University of South Carolina. The arrays will be retrieved the second and final time this May.
7.
Provide a comprehensive program of student development services that assist
students in achieving their goals including appropriate placement in courses
and curricula, financial assistance, counseling and advisement, career guidance,
and student activities and athletics.
7a. Develop and
implement an academic support program for student athletes to foster academic
success and improve retention and eligibility status.
An academic support program was developed for student
athletes this year. Study halls and tutorial programs for athletes were put
in place and are monitored by the coaching staff. Athlete advisors are currently
being identified that will have knowledge of academic, transfer, and eligibility
guidelines to advise athletes properly and help improve retention.
A more efficient monitoring program using the SUN system is under development
for tracking academic progress and eligibility status of student athletes
each semester.
7b. Test the Internet
based ACCUPLACER Placement Test with a control group of students for comparison
with the ASSET Placement Test to determine the instrument with the highest
student placement accuracy rate.
During summer 2003, the Accuplacer Placement Test was
tested with a control group of students for comparison with the ASSET Placement
Test to determine the instrument with the highest student placement accuracy
rate. The results of the comparison showed placement accuracy as similar and
according to the Placement Test Advising Guide, the range of scores analyzed
for both tests indicated students were placed at the same level. Based on these findings, Accuplacer is now
the placement test most often administered at CFCC. Using Accuplacer has decreased staff preparation time, test booklets
are no longer used, scanning answer sheets is not required, students receive
test results immediately, Accuplacer adapts to proficiency levels, students
receive different test questions discouraging cheating and yielding more valid
test results, and Accuplacer has proven to be more cost effective.
7c. Develop resources
and printed materials for students seeking information from the Career and
Testing Services Office on career options, employment outlook, and entry-level
salaries in elected occupations.
The Office of Career & Testing Services developed and revised several printed and online materials with updated information on career options, employment outlook, and entry-level salaries for selected occupations. These resources show the fastest growing occupations in North Carolina and their average annual percent increase, a list of CFCC programs with the average entry-level wages graduates can expect, and instructions on how to access the 'Career Connection' website which provides employers the opportunity to post job listings and provides students the ability to post their resumes.
7d. Improve academic
advising in the Allied Health Advising Center by training advisors on a semester
basis.
The CFCC counselors held five group training sessions and two individual sessions for the health sciences advisors to help improve and reduce errors in the health sciences academic advising process. Advisors are now located at a designated health sciences advising center each semester to advise students in both the health sciences programs and the health science pre-majors. After training sessions and at the close of the fall 2003 advising period, 656 advising forms were checked for accuracy and only 9% (59 forms) were in error and had to be corrected. This was a reduction in errors over previous semesters and served as an indication that the advisor training sessions were successful. The sessions will be repeated each semester as needed and as new faculty are hired.
7e. Assess student
satisfaction with recruiting and admissions services and, based on assessment
results, implement steps to improve those services.
Point-of-contact surveys were developed and administered during the 2003 fall semester to assess student satisfaction with recruiting and admissions services. The goal was to have all student development services receive an overall satisfaction rating at or above a 4.0 on a 5.0 scale. The results of the surveys indicated all services met or exceeded this goal. Student development staff reviewed all suggestions and comments collected on the surveys and noted weaknesses and developed action plans for improvement. Weekly staff meetings were scheduled to improve communication channels among the student development staff to keep everyone better informed of policies and procedures. Further, admissions personnel reviewed admissions policies and procedures to ensure consistency and effectiveness in delivering services.
7f. Increase enrollment
by restructuring recruiting efforts, expanding target groups and maximizing
the results of recruiting visits in high schools and during community events.
With the addition of a Director of Enrollment Management, recruiting responsibilities were reorganized within student development. The counselors targeted their recruiting efforts in the local high schools and individual student and group campus tours were scheduled by the admissions staff. The student development staff worked closely with the student Ambassadors to involve them more in promoting the college and participating in campus tours and community events. Faculty and program representatives were also more involved this year in community events and career expos which helped strengthen overall recruiting efforts. Participation in the Carolina Association of Collegiate Registrars and Admissions Officers (CACRAO)) tour increased the number of high schools visited.
For the past four years, the counselors have recruited in the New Hanover and Pender County Schools. Each semester counselors visit all high school senior English classes to provide students with information about their options after high school, CFCC programs and admissions criteria, the community college 'open door' admissions policy, registration, financial aid, and the advising center. These visits proved very beneficial for recruiting students to CFCC.
The
Engineering Department faculty have been diligent in their efforts to recruit
in local high schools and have conducted numerous tours of the department
for students. Machining Technology faculty made visits to the local high schools
presenting lectures and demonstrations on CNC technology. Other engineering
faculty visited the North Carolina Aquarium at Fort Fisher and demonstrated
the Remote Controlled Vehicle during a special education program for local
science students.
Local high school Oceanography classes were invited to CFCC for tours of the Marine Technology facilities. These students were also invited to take a scientific sampling cruise on the Cape Fear River aboard the RV MARTECH I.
During Wilmington's inaugural Nautical Festival Weekend in July 2003, the Marine Technology program hosted an Open House aboard the research vessels, the RV DAN MOORE and the RV MARTECH I. Approximately 300 people toured the vessels gaining an appreciation of Cape Fear Community College's facilities and the uniqueness of the Marine Technology program. Several new students were recruited to CFCC as an outcome of this activity.
7g. Assess reasons
students withdraw early from the college and implement procedures to improve
retention.
Data is currently being collected from students who
withdraw early from the college to determine their reasons for leaving. This
information will be analyzed by the end of spring semester 2004 to determine
reasons for early withdrawal and if new retention measures need to implemented.
During the 2003-2004 academic year in an effort to improve retention of students performing poorly, the counselors were assigned to teach a "College Student Success" class each semester. This class is required as part of the academic plan for poorly performing students and is designed to equip them with skills and knowledge needed to be academically successful and informed of college policies and procedures.
7h. Compile up-to-date
information about community referral agencies and establish rapport with the
personnel at each agency to aid CFCC counselors in making immediate referrals
for CFCC students in emergency situations.
Counselors frequently meet with students who have personal problems or concerns requiring a referral to an outside agency. The counselors are compiling a list of community agencies such as the Family Services Counseling Center, Department of Social Services, Mental Health, Substance Abuse, and Domestic Violence Services and others that will be placed on a shared drive so all counselors have access. This list of referral agencies will be updated frequently and follow up surveys will be conducted with the agencies to determine if the referrals were appropriate and effective.
7i. Collect student
input for new student activities and social events comparable to those at
the Downtown Campus and implement at the North Campus for 2003-2004.
A survey is currently being
developed to collect from the Wilmington Campus and North Campus students
their ideas for new student activities and social events to implement.
7j. Working with
the CFCC Foundation, develop a fund raising program to provide more opportunities
for athletic scholarships that meet college and National Junior College Athletic
Association (NJCAA) standards.
The Athletics Department and the CFCC Foundation founded
the Sea Devil Athletic Fund which enables the college to expand scholarship
opportunities for CFCC students that meet college and the National Junior
College Athletic Association (NJCAA) standards. The CFCC Foundation now receives,
acknowledges and tracks contributions specifically for athletic scholarships.
Other
Accomplishments:
The Office of Career & Testing Services extended its hours of operation Monday through Thursday until 6:00pm to serve evening students. In addition, placement testing and GED test administration are now scheduled in the evenings.
The Office of Career & Testing Services now proctors tests for other nonprofit colleges and institutions.
Placement, Prometric and Microsoft testing through the Internet are now offered to students in the computerized testing lab located at the North Campus.
Testing services now required by the State for students enrolling in Emergency Medical Technician I courses are now provided by the Office of Career & Testing Services.
The Office of Career & Testing Services assists the college counseling staff by teaching one class session of College Student success (ACA 111). Topics covered during the session include career choices, employment outlook, and job placement.
The
CFCC Financial Aid Office partnered with the UNC-Wilmington Financial Aid
Office and high school counselors and held a 'Federal Application for Federal
Student Aid (FAFSA) Day' at UNCW to help anyone needing assistance in completing
a financial aid application.
The counselors hosted a "Cape Fear Community College Information Day" for veterans in transitional living at the Ashley Center in Wilmington. All areas of student development were available to assist the veterans in preparing to enter CFCC fall semester 2004.
Counselors assisted the Vocational/Technical Dean, the Director of CFCC Basic Skills, and the Director of the Village at Greenfield Family Resource Center in a "celebration" and motivation visit to the college for students who were receiving their GED. Counselors prepared information packets for the students and arranged for students to visit their program(s) of choice.
8.
Cultivate an excellent, highly qualified faculty and staff through recruitment,
retention, recognition and professional development.
8a. Establish
a Learning Resource Center Technician position to provide technical support
for circulation and media services at both the Wilmington Campus and the North
Campus.
A Learning resource Center Technician position was
filled to provide technical support to the Media Center and the circulation
desk for the Wilmington campus. An LRC technician was also requested for the
North Campus but not approved. Currently, two part-time and one full-time
position share LRC technician duties for the North Campus. This position will
be requested again for 2004-2005.
8b. To address
the high turnover rate of English as A Second Language(ESL) instructors, develop
a common course outline for the ESL program to provide standardization of
instruction and a template for new instructors to follow.
A curriculum was developed for the English as A Second
Language (ESL) program that spans all levels of ESL classes. The curriculum
has established objectives and specific skills ESL students must master before
moving to the next level. The objectives
at the highest ESL level specify skills needed for a student to be successful
at a college or university freshman level.
8c. Provide more
opportunities for interaction between the CFCC Foundation Board of Directors,
Board of Trustees, faculty, staff and students.
To provide more opportunities for interaction between the CFCC Foundation Board of Directors and students, faculty and staff, the Foundation invited students and faculty to make presentations at quarterly Foundation Board meetings to speak on topics such as mini-grants, achievements, and other items of interest to the Directors. The student Ambassadors conducted campus tours for Foundation Directors during their orientation sessions and met with Foundation supporters for lunch at CFCC's 'Our Place'.
8d. The Personnel
Office, working with the college Evaluation Task Force, will review the results
of the new personnel evaluation system piloted in all departments during 2002-2003
and recommend revisions as needed
to the President and College Council for approval.
The new personnel evaluation system was evaluated by
the Evaluation Task Force and their findings showed improvements in consistency,
timeliness, and fewer anomalies than in past years. The Evaluation Task Force
and Personnel Director recommended a new evaluation time line effective spring
2004 to reduce the possibility that an employee will receive late notification
of the results of his/her performance evaluation.
In December, the Evaluation Task Force and Dr. McKeithan gave a presentation to Craven Community College's Personnel Evaluation Committee to assist them with the development and implementation of a new employee performance process.
During spring break, the Evaluation Task Force made a presentation to Learning Resource Center staff to increase their understanding of the employee evaluation system. April 2004, the Task force held a question and answer session with college supervisors to discuss the evaluation time line, what worked well this year and what should be done to improve the evaluation system next year.
The Evaluation Task Force is currently considering other minor changes in the employee evaluation forms for next year.
8e. Research the
feasibility of using the Bluebird Document Imaging System to maintain personnel
records, simplify records management and decrease the need for additional
space in the Personnel Office.
The feasibility of adopting the Bluebird Document Imaging System for maintaining personnel records was researched and discussed with student development staff and the director of computer services. The estimated cost for the equipment necessary to use the imaging system was $30,000 to$50,000 including use of the server equipment purchased by student development. Due to budget constraints, it has been determined that document imaging of personnel records is not a viable option for the immediate future.
November 2003, the Personnel Staff participated in the space allocation survey highlighting the critical need for additional space for the Personnel Office due to dramatic growth in the number of college employees over the past five years.
8f. Develop a
Worker's Compensation Handbook for distribution to all Cape Fear Community
College employees by the Personnel Office.
A new Worker's Compensation Handbook was completed by the Personnel Office and will be distributed to regular part-time and full-time employees and included as part of the new employee orientation sessions.
8g. Offer a workshop
in bulk mail preparation to department personnel responsible for handling
mail.
A workshop on bulk mail preparation for department
personnel was delayed until funds are available.
9.
Promote diversity at all levels of the college and maintain a diverse faculty, staff and student body that reflects
the college service area.
9a. Increase the
number of scholarships for students with disabilities by securing additional
funds specific to this purpose from various donors.
9b. Increase awareness
of Cape Fear Community College to the local minority population through a
series of radio programs promoting the college on stations Kiss 94.1 and Coast
97 which both target the African-American audience.
A series of radio programs were proposed as a joint
project between Cape Fear Community College and UNCW to increase awareness
of CFCC and UNCW to the local minority population however, the university
did not approve the project so the show was dropped.
9c. The Compensatory
Education program of the Basic Skills Department will provide new educational
experiences for students with cognitive disabilities through training in job
acquisition and career exploration, including job-shadowing opportunities.
New educational experiences were provided for Compensatory
Education (CED) students to increase their awareness of the community, career
options, and employment opportunities. These students made visits to many
community locations including the North Carolina Aquarium, Cape Fear Museum,
restaurants, UNCW, retail businesses, library, city parks, and the Cape Fear
Community College job fair to explore various career options. They participated
in horticulture experiences at the New Hanover County Arboretum, attended
a session at a local bank to learn about the banking process, and learned
about services provided by employment agencies, vocational rehabilitation,
personnel agencies, and other community service agencies. The CED students
also participated in real work experiences by providing assembling and mailing
services for the Wilmington Arts Association, for EARS, a public radio station
and First in Families, a community non-profit organization.
9d. Curriculum
programs will actively seek diversity in the membership of all advisory committees.
All programs in Public Services have gender diversity but lack racial diversity. As opportunities arise to create more minority representation of our committees we will do so.
9e. Arts and sciences
faculty teaching distance education courses will receive training on making
their instructional websites compliant with ADA requirements to better accommodate
students with disabilities.
The Arts and Sciences Department took steps to ensure
their online web sites are compliant with the American with Disabilities Act
(ADA). The department sent a representative to the Distance Learning Alliance
Conference spring 2004 to receive information and training on making instructional
websites ADA compliant to better accommodate students with disabilities. Arts and Sciences is taking advantage of free
online training developed by Georgia Technological Institute and Pitt Community
College shared information with CFCC on how they changed their online websites
to become ADA compliant.
9f. Faculty, staff
and student diversity will be promoted annually through efforts of the Cape
Fear Community College Diversity Committee.
The Diversity Committee met and discussed scheduling
a series of diversity-related sessions on campus starting fall 2004 and hosted
by Harvard Jennings, a well-known radio personality in the local area. Mr.
Jennings has agreed to visit the campus for a series of sessions in the fall
with students and employees on the importance of diversity as well as other
diversity-related issues.
Arts and Sciences faculty scheduled three forums on
contemporary issues during 2003-2004. A forum on "Happiness" was offered fall
semester 2003 and two forums on "Religion and Science" were held spring semester
2004. Contemporary film forums for
viewing and discussions were scheduled monthly since October 2003 and attended
by faculty and students. An Intercultural
Communication (COM 140) course and several new Spanish courses were added
to the curriculum and will be taught during 2004-2005. All curriculum foreign language faculty joined
the UNCW/CFCC Colloquium, an organization that participates in activities
on intercultural relationships within the community.
10. Effectively manage the
college's fiscal resources and seek external funding through grants and donations
to support the mission of the college.
10a. Manage the
college financial resources effectively and in accordance with projected budget
reductions.
The State Board of Community Colleges reduced the College's
original budget by $310,915 and advised the College to hold back $956,165
(4.5%) for additional reversions. In
addition to the original budget cut, $424,962 (2%) was reverted as of March
31, 2004. In January 2004, the State
released 1% of the holdback and in early May released an additional .5%. The
College was advised to continue to hold the remaining $212, 481 (1%).
Under the guidance of the College President, all required
expenditures are being met due to the approval of a limited number of new
positions and purchases with all expenditures closely monitored. The Board of Trustees approved the President's
request to award conservative salary increases July 1, 2003 and later awarded
an additional salary increase effective January 1, 2004 due to the release
of 1% of the budget holdback.
10b. Maintain
financial integrity by reviewing and strengthening internal controls, streamlining
financial processes, improving accountability and receiving a "clean" financial
audit for 2002-2003.
Internal controls were increased in the payroll area
with the addition of a payroll technician and by separating the duties of
the State Budget/Payroll Accountant into two different areas of responsibility.
The financial audit for fiscal year 2002-03 has not
occurred. The College should receive
a review in May or June 2004.
10c. Implement
the budget management module in the financial application and the position
budgeting module in the human resources application of the new College Information
System.
The budget management module in the human resources
application of the new College Information System is in the early stage of
testing with a goal of implementing this module in 2004-05.
The College will not implement the position budgeting
module. After attending the training,
the consensus of the financial staff is that the module would not be beneficial
to the payroll and budget operations.
10d. Determine the feasibility of implementing electronic
procurement to bring CFCC online with the state's electronic procurement system
that would provide a cost savings to the college and access to a network of
approved vendors.
A new server was installed to support electronic procurement.
E-Procurement will be implemented throughout the North Carolina Community
College System in the next several months.
CFCC purchasing personnel have received e-procurement training and
the tentative schedule for implementation is June 2004.
10e. Implement
a process for purchasing by electronic requisitioning through the new College
Information System.
The Datatel system is designed to enable any designated
employee to initiate requisitions electronically from their desktop.
These 'E-Requisitions' then go through an electronic approval process.
The electronic requisitioning process will be implemented after successful
implementation of E-Procurement.
10f. Upgrade the
bar code scanning equipment used in performing equipment inventories to provide
CFCC the ability to print bar code labels in-house.
The North Carolina Community College System is working
to determine specifications for bar coding equipment. When this determination
is made, CFCC will purchase the appropriate scanner and printer that will
enable CFCC to print bar code labels in-house.
10g. Continue
with the establishment of the North Campus Bookstore, maintain an up-to-date
inventory and minimize costs to reduce book price margins to financially benefit
students.
The operating hours and services available at the North
Campus were made comparable to the Wilmington Campus Bookstore including hours
of operation, daily and semester-end book buybacks, stocking all telecourse
and Internet books, shipping services for distance education students, and
other special services.
With the installation and implementation of the Win
Prism Inventory Control System, the college now has accurate inventory figures
for the bookstore operations and is able to process financial aid students
at both the Wilmington and North Campus bookstores and maintain real-time
balances. The bookstore staff has
worked towards reducing book prices by providing greater quantities of used
books to the students.
10h. Purchase
software for processing bulk mail and implement new bulk mail postal requirements.
Mail Room services updated the process for handling
bulk mail to meet USPS requirements. The software has not yet been purchased
to automate mail discounts.
The North Campus Mail Room services expanded to include
UPS, FEDEX, and Airborne delivery. Internal
procedures were implemented to ensure proper tracking and accountability of
packages shipped to the Wilmington Campus but destined for the North Campus.
10i. Reorganize
the college central store and determine the feasibility of implementing the
new College Computer Information System's central store inventory module.
The Central Store at the Wilmington Campus was expanded
and renovated allowing staff to completely reorganize inventory and increase
security and a Central Store was established for the North Campus. The Central
Store order form on the Intranet was updated to make it easier for users to
complete.
The CIS central store inventory module has not been
released for use at this time.
10j. Establish
a list of priorities for college programs, faculty, staff and students that
can be supported by the CFCC Foundation.
The Foundation relies primarily on information in the college institutional effectiveness plan and from the vice presidents and deans for a list of priorities, particularly when funding mini-grants and special projects.
10k. Secure private
underwriting for ongoing Foundation projects, such as Merit Scholarships and
Faculty/Staff Mini-Grants.
A Memorial Fund was established
for the top CFCC engineering student in honor of Mr. Don Yodder, a retired
Electrical Engineer from General Electric. Mr. Yoder worked on his own time
for several years with CFCC students and faculty on many different projects
and took great pride in helping students further their understanding of engineering
processes.
10k. Secure private underwriting for ongoing Foundation projects, such as Merit Scholarships and Faculty/Staff Mini-grants.
The Foundation submitted several proposals to individuals and private foundations to fund ongoing projects such as the Merit Scholarships and Faculty and Staff Mini-Grants. This will be a continuing planning priority.
10l. Plan and
initiate a $10 million endowment campaign for scholarships, faculty/staff
projects and other priorities as designated by the Foundation Board of Directors
with input from the faculty and staff.
The CFCC Foundation staff met with two attorneys who are authorities on planned giving and both agreed to assist the Foundation in this area. Planned giving would likely provide the bulk of a $10 million endowment campaign generating funds to support scholarships and faculty and staff projects. The annual fund drive is approaching a total of $500,000 making the likelihood of acquiring large gifts much greater.
10m. Initiate
a planned giving program through the assistance of professionals in the field.
The CFCC Foundation staff met with two attorneys who are
authorities on planned giving and both agreed to assist the Foundation in
this area.
10n. Conduct
a more compact annual fund drive using a greater number of community volunteers
over a shorter period of time.
The 2003 Foundation Annual Fund Drive goal of $325,000 was accomplished in four months. Presently, the goal is exceeded by 25 percent with donations totaling $463,970. The Foundation involved all new Foundation directors in the annual drive which was a significant factor in its success. Use of volunteers outside the board remains limited however, for the second year in a row, roughly a third of the directors were giving for the first time and the donor base has increased significantly.
10o. Create an
internal "shadow accounting system" to parallel the management of Foundation
funds by the Business Office.
Business Office staff worked with the Foundation to develop a detailed and up-to-date reporting of each of the Foundation funds including interest earned. In addition, the Business Office is providing detailed and accurate expenditure information on Foundation scholarships. Coupled with the accounting changes implemented in the Foundation office, the Foundation now has an improved accounting system and a system of checks and balances.
Other Accomplishments:
The Dental Department received a $3,000 grant from the Landfall Foundation for the 2004 "Sealants Save Smiles" project.
A
new Donor II server was created and configured to increase reliability and
sustain the growth of the Foundation area.
The Business Education Department obtained a lab grant for
250 Office 2003 licenses saving the college approximately
$11,000.
11.
Strengthen and refine the college's continuous improvement process to ensure
institutional effectiveness and public accountability.
.
11a. Streamline
and clarify the paperwork process by developing a manual of procedures for
all Continuing Education contract writers to improve accuracy and ensure no
audit exceptions or concerns.
Continuing Education staff developed the first draft
of a procedures manual to be used by contract writers to improve accuracy
and ensure no audit exceptions. The manual will be presented to the continuing
education directors in April for their review and input.
11b. Implement a set of practice audits each semester
in the Continuing Education Department to ensure accountability measures are
in place that will result in no audit exceptions or concerns for the department.
New internal audit practices were implemented in the
Continuing Education Department to ensure that department procedures follow
state guidelines and will not result in any audit exceptions or concerns for
the department.
11c. Review and
update the mission and purpose statements for the Continuing Education Department
and its programs for relevancy to the college mission and goals.
The
Continuing Education staff are reviewing their mission and purpose statements
and will have updates completed by May 2004.
11d. Develop an internal manual for the Basic Skills
Department to familiarize instructors with reporting requirements and guidelines
to improve the accuracy of records and ensure no audit exceptions or concerns
for the coming year.
A new 'Basic Skills Instructor Notebook' was developed
and given to all Basic Skills faculty at their fall 2003 instructor workshop.
The notebook was developed to improve the accuracy of records and ensure no
audit exceptions. The contents include information about the college and programs,
copies of properly completed paperwork, important due dates, and a section
for instructors to store required audit documentation.
11e. Increase
awareness and understanding of the college's continuous quality improvement
(IE) planning process campus-wide through a series of comprehensive departmental
workshops during 2003-2004 specifically targeting new employees.
Several workshops were held for college departments
to increase awareness and understanding of the college's continuous quality
improvement (institutional effectiveness) process. The student development
staff attended a one half-day workshop and one-on-one 'help' sessions and
follow-ups were conducted with twelve individual unit managers over a period
of 5 months. All new unit managers receive a one-on-one session on planning
at the time they are hired. An overview
of the college's institutional effectiveness process was presented at the
fall 2003 new employee orientation session.
11f. Provide a
means for planning unit managers to develop annual budget objectives using
the college Planning Online System by implementing an enhanced third generation
version of the system that includes a new budget module.
The budget module portion of the third generation of
Strategic Planning Online (SPOL) is still under construction with corrections
being made by the software vendor. The new budget module will provide a means
for budget managers to develop annual budget objectives and to monitor their
budgets monthly. Periodic conference calls have been made between the vendor
and the college and CFCC staff are currently testing the software and working
closely with the vendors for additional fixes.
11g. Complete
preparations for implementing the budget module for the college's Planning
Online System by redefining the budget planning units and designing budget
reports for the system.
Progress was made on the new third generation version
of the college's Strategic Planning Online (SPOL) system and the new budget
module is targeted for implementation late 2004
11h. In preparation
for the college's upcoming reaffirmation of accreditation by the Southern
Association of Colleges and Schools (SACS) in 2006, familiarize faculty and
staff with the new Principles of Accreditation and the major changes to the
SACS accreditation review process effective January 2003.
Preparations were begun for the college's reaffirmation
of accreditation status with the Southern Association of College's and Schools
(SACS), Commission on Colleges. An organizational structure for the upcoming
reaffirmation process was developed and adopted by College Council in May
2004. Copies of the recently adopted Principles of Accreditation: Foundations
for Quality Enhancement and the Handbook for Reaffirmation of Accreditation
were ordered and distributed to all departments. The first of many
future presentations was made to a group of approximately 55 CFCC faculty
and staff on May 13 informing them of the college's upcoming accreditation
review process and timeline.
11i. Provide research
support for the new program review process to be implemented 2003-2004 by
working with lead instructors and instructional deans to collect and compile
program data and produce program review committee reports.
The Research Office provided support for the instructional
program review process by collecting data, administering and compiling surveys,
preparing program review outlines and writing final reports for thirteen (13)
curriculum programs that were successfully reviewed in 2003-2004 by review
teams consisting of faculty, staff and led by the instructional deans.
11j. Redesign
the Faculty and Staff Survey and administer spring 2004 in an effort to improve
its use in evaluating the college's educational support services.
The CFCC Faculty and Staff Survey was updated and administered
during spring semester 2004 to all full-time and part time college employees.
The survey is designed to collect opinions regarding the overall quality of
the college's support services and the results are analyzed and used to make
improvements to college services as needed.
11k. Update and
redesign the online CFCC FACT BOOK making it easier for users to navigate
and locate information.
The online CFCC FACT BOOK was redesigned and
links were created for every page making it easier for users to navigate and
access information.
11l. Develop a
program to calculate projected enrollment, FTE and the square feet of academic
space per FTE student that is needed to plan for the future development of
the college.
To
plan for the future development of the college, a program was developed and
implemented to project college enrollment and FTE based on the projected population
growth of the service area.
12.
Foster and maintain a positive public image of the college and effectively
promote college services and programs to the community.
12a. In partnership
with the Wilmington Housing Authority (WHA), the Carpentry and Electrical/Electronics
Technology programs will help construct low-income housing in the community.
Cape Fear Community College carpentry and electrical/electronics
students constructed two new homes in partnership with the Wilmington Housing
Authority to provide low-income housing in the community.
12b. Publish a
Learning Resource Center in-house newsletter and submit information about
the CFCC Learning Resource Center's programs and services to other library
publications and groups.
The Learning Resource Center (LRC) designed a new in-house newsletter and received positive press outside the college in the New Hanover County Public Library's Newsletter The Signal, the Wilmington Star-News, and the UNCW Randall Library web site.
12c. Begin producing
4-color processing print jobs in-house to improve the appearance and quality
of publications.
A new two-color press was purchased for the print shop
and is being used to produce "The Signal" college newsletter in a 4-color
process.
12d. Develop and
present programs to parents of middle school students in New Hanover and Pender
Counties regarding Cape Fear Community College's financial aid services and
how to prepare for college.
A successful Cape Fear Community College Financial
Aid Services program was developed and presented to students and parents of
two local middle schools this year. Upon request, financial aid presentations
will be scheduled in the local schools to promote CFCC financial aid services.
12e. Develop and
publish an annual calendar of student activities and athletic events to advertise
these activities to the faculty, staff and student body.
A new annual calendar of Student Government activities,
athletic events and other student activities was published and made available
to students this year. An inclusive activity calendar will be a priority again
for 2004-2005.
12f. Add three
new members to the Foundation Board of Directors to fill vacant positions.
The Foundation Board of Directors added five new members in 2003 and two new members April 2004. Several public image projects completed this year include the publication of a glossy Foundation informational brochure, creation of a Foundation logo and letterhead and distribution of vehicle window decals to Foundation supporters.
12g. Provide professional
development opportunities for the Foundation Board of Directors.
Several professional development opportunities were provided to the Foundation Board of Directors including orientation sessions for new directors and information about different areas of the college and from the Foundation investment advisor during board meetings.
12h. Utilize the student Ambassadors more effectively
and actively in a myriad of Foundation and campus events.
The Cape Fear Community College Student Ambassadors were more effectively utilized this year for Foundation and campus events. The Ambassadors conducted tours for campus visitors, attended Foundation board meetings and the annual donor appreciation event, served as marshals for graduation; assisted with student orientation and registration, and attended the annual fall in-service meeting and the annual student awards ceremony.
12i. Increase
public awareness of the college, its people and its programs through a targeted
marketing and awareness campaign.
The college hired a professional public relations firm
to assist the college's Public Information Office (PIO) in promoting stories
to the media to increase public awareness. In addition, a UNCW intern was
placed with the College Public Information Office spring semester to help
write news articles to increase college exposure in the news media. The PIO
substantially increased the number of news stories posted to the Cape Fear
Community College website this year.
CFCC sponsored six 'Career Spotlight' pages in the
Wilmington Star-News that featured CFCC graduates and information on specific
careers coinciding with the training available at CFCC.
As a service to the community,
the college opened a test center offering students, faculty and local industry
personnel opportunities to take certification exams through a PROMETRIC TEST
CENTER. Passing these examinations is a requirement in many cases for advancement
or employment in industry.
At the request of the Wilmington
Police Department and the Wilmington Fire Department, CFCC used its Remote
Operated Vehicle (ROV) to search a retention pond for a gun that was used in a confrontation
with the police.
The Learning Resource Center has become a much more visible part of the college through its marketing plan that included community programs, open houses, involvement of staff in community projects and tours of the new facilities.
12j. Produce a
new college promotional video to increase awareness of programs and educational
opportunities to prospective students.
The college's Public Information Office and television
and video specialist are producing a new college recruiting video for 2004.
12k. Re-design
the Cape fear Community College website to make it more attractive and easier
for visitors to navigate.
The Cape Fear Community College website was re-designed
making it more attractive and easier to navigate.
12l. Produce a
monthly television program to broadcast on the Learning Network that highlights
current and upcoming events, programs and people at Cape Fear Community College.
The Cape Fear Community College Media Center and Television Studio have produced three programs featured on the Learning Network that were Estate Planning, Careers in Broadcasting and the 2003-2004 Mayoral Campaign.
A monthly television show named "CFCC!" is in production
and will air for the first time in May 2004 to promote the college.
12m. Develop and
implement a comprehensive marketing strategy for the Small Business Center
programs and services targeting area business owners and entrepreneurs.
The Small Business Center expanded its marketing strategies
by developing a new database of area business contacts, launching a Small
Business Center website, designing full-color postcards to market each Small
Business Center seminar, and moving its location to a more visible site on
Third Street downtown.
12n. Move the
operations of the Continuing Education Resource Development (HRD) program
from Basic Skills to the Small Business Center (SBC) to broaden the scope
of the SBC and more effectively market HRD classes and services to local business
and industry.
The Continuing Education Human Resource Development
(HRD) program moved its operations to the Small Business Center (SBC) to help
broaden the scope of the SBC and more effectively market the HRD classes and
services to local business and industry.
A part-time HRD coordinator was hired and scheduled HRD classes increased
this year.
Other Accomplishments:
The Cape Fear Community College domain name was added
as 'CFCC.edu' to project a more professional image and simplify use.
In April 2004, CFCC hosted on campus a Living with Grief: Alzheimer's Disease teleconference sponsored by the Hospice Foundation of America.
Dental Hygiene students completed a total of 540 hours of community service in after school programs, elementary schools, and preschools effectively promoting their program in the community. Some of the community service activities included working with public health hygienists, participating in the North Carolina Dental Survey, providing services for the Sealant Clinic for school children, and sponsoring the Cape Fear Community College Dental Health Fair in April 2004.
The Pineapple Guild, a CFCC student
club, donated their time and participated in many community fundraisers and
events this year:
*Assisted with a Rape Crisis Center
Fundraiser for two days by making appetizers, dessert platters, and baking
rolls and cookies for several hundred people using donated supplies.
*Served food for a City Club dinner
and served donated refreshments for the Wrightsville Beach Yacht Club fishing
tournament both of which raised money for the Cystic Fibrosis Foundation.
*Assisted with Yahweh Children's
Home fundraiser by setting-up, serving and cleaning-up.
*Set-up and served at the Chef's
Auction for Muscular Dystrophy.
*Prepared and donated a Gingerbread
House to raise money for the Lower Cape Fear Hospice.
*Catered many events for the college and community; a few of which
were the Library Conference hosted by CFCC, the reception to honor Andrew
Young, speaker for Martin Luther King Day festivities, the Cosmetology Conference
hosted by CFCC and the CFCC Student Recognition Awards Ceremony.
The CFCC Student Chapter of the American Society of Interior Designers
completed two community projects this year by designing the setting for the
annual Wilmington Historical Foundation's Fundraiser event and designing a
display for the Garden Arboretum Show for the Historical Foundation using
antiques, flowers, and garden accessories.
Marine Technology students and staff, working with the North Carolina Department of Marine Fisheries, participated in a Coastal Federation sponsored oyster reef rehabilitation project at the mouth of Hewlett's Creek.
CFCC graduates of the Marine Technology program who are now employed with the NC Department of Marine Fisheries returned to CFCC to demonstrate electro-shocking techniques and equipment to the CFCC Marine Technology students.
The Business Education Department coordinated
the Information Technology Curriculum Improvement Program and the 10th
Annual North Carolina Computer Instructors Association (NCCIA) conferences
at the North Campus. The NCCIA conference, which takes place during the spring
semester at a different community college each year, is considered to be the
premier provider of training in a broad range of topics and hands-on technology
for instructors in the computer and office technology disciplines. This year's
conference had the highest attendance and highest level of satisfaction among
attendees due to the outstanding facilities and technological capabilities
of the North Campus McKeithan Center.
13.
Enhance internal communication among faculty, staff and students.
13a. Implement the new Internet software for Veterans
Education Benefits and train staff in its use.
A new Internet software program for Veterans Education Benefits was implemented and the CFCC financial aid staff were trained to use this new system.
13b. Provide a concise overview of the legal requirements
and restrictions mandated by the Federal Right to Privacy Act (FERPA) to all
faculty and staff through fall in-service workshops, new employee orientations
and printed materials to ensure compliance with the provisions of FERPA.
Several measures
were taken this year to ensure compliance with the Federal Right to Privacy
Act (FERPA). A FERPA workshop was developed and offered to faculty and staff
during the Fall 2003 In-Service program. The workshop was deemed successful
when 80% of the attendees scored a minimum of 80% on the post-test. In addition,
printed materials pertaining to FERPA regulations are now attached to faculty
rosters at the beginning of each semester to communicate and provide updates
of FERPA requirements to faculty.
13c. Provide an in-service workshop for faculty on
the proper methods for completing course attendance and withdrawal rosters
to improve the accuracy of information used to generate FTE reports.
In the absence of a full-time registrar,
an in-service workshop for faculty on the proper methods for completing course
attendance and withdrawal rosters was postponed. In lieu the workshop, printed materials pertaining to proper methods
for completing these records were attached to each roster at the start of
every semester. Faculty met with student development staff during the end
of each grading period to ensure the completeness and accuracy of each roster
before submitted. With the recent addition of a full-time registrar, procedures
for completing course attendance and withdrawal rosters will be discussed
during new faculty orientations held prior to the beginning of each semester.
Returning faculty will also be encouraged to attend the orientations.
13d. Implement
and maintain a broadcast-quality video messaging system at the Downtown
Campus to inform students of upcoming events, important dates and other
information.
Vendors were contacted and
prices obtained for a broadcast-quality video messaging system for the college
however, due to budget limitations the system was not funded for 2003-2004.
Options will continue to be researched for presentation at next year's budget
hearing.
13e. Create a new and consolidated printing and photocopy
work order request form and work with Computer Services to provide online
access to the form.
A consolidated Printing
Services Work Order form was created and implemented however, the form is
not yet available online.
13f.
Implement a printing services "customer feedback" system to gather input
from faculty and staff on ideas for improving current services and for developing
new services not currently available.
As of April 2004, a 'customer feedback' system has
not been implemented by printing services to gather feedback from faculty
and staff.
13g. Develop a
year-end report of self-supporting activities describing community events
and seminars offered by the Continuing Education Department to keep faculty
and staff better informed of offerings and generate ideas for future self-supporting
classes.
A year-end report of the 2003-2004 self-supporting
activities and events offered through the Continuing Education Department
is being developed to better inform the CFCC faculty and staff of these offerings
and to help generate ideas for future self-supporting classes.
CFCC 2001-2005 Goals approved
by the CFCC Board of Trustees March 28, 2001.
Planning
Priorities for FY 2003-2004 approved by College Council July 9, 2003.
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