Description of College Surveys to Support Institutional Effectiveness
Cape Fear Community College students and their employers as well as CFCC faculty and staff are surveyed regularly to collect data to support the college's on-going planning and evaluation process. Below is a brief description of each of the surveys. The results of the surveys are disseminated to faculty and staff and are also published in the CFCC Program Review Outlines and in the annual Graduate Follow-Up Employment Report published by Career and Testing Services. In addition, these surveys are a source for collecting legislatively mandated performance data that CFCC sends annually to the North Carolina Community College System office.
The vice president of institutional development serves as a resource person for survey development to ensure that the data supports program and services evaluations and meets or exceeds the methodologies and data definitions that are required by NCCCS for accountability.
The following is a brief description of each of the surveys:
1. Graduating Student Opinion Survey - Annually, students who are graduating in May and August complete an "intent to graduate" form. At this time, the Student Development Office administers a survey to the graduates to collect their opinions regarding satisfaction with college programs and services.
2. Graduate Employment Survey - Annually, in February, the Office of Career and Testing Services mails a survey to students who graduated the preceding May or August to collect information about their employment status, salary, and employer.
3. Employer Survey - The Office of Career and Testing Services surveys employers of CFCC graduates to collect their opinions regarding the quality of CFCC graduates. This survey is mailed after the Graduate Employment Survey has been returned and a minimum of six months following the graduates' date of completion. Several allied health programs administer their own employer surveys.
4. Early Leaver/Non-Returning Student Survey - This survey is administered by the Student Development Office annually during fall semester to students who were enrolled the previous fall semester and who did not graduate or return the current fall semester. The purpose of the survey is to collect information about their educational goals, reasons for not returning to CFCC, and level of satisfaction with college programs and services.
5. Faculty and Staff Survey - This survey is developed by the Institutional Effectiveness Committee and administered annually during spring semester by the institutional development office. The purpose of the survey is to assess the level of satisfaction with CFCC support services. The results are used in planning for improvement.
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