SmartCart Computer Configuration:
|Operating System:||Windows 2000 or Windows XP|
|Media Players:||Quicktime, Windows Media Player, Real Player|
|Web Browsers:||Internet Explorer and Firefox|
|Software:||Adobe Reader, DriveShield, Office2003, NetDrive for file transfer|
|Hardware:||DVD/CD drive, USB ports|
There are two methods available for transferring files from your office to the classroom computer, NetDrive or FTP (file transfer protocol). Documents can be run directly from Windows Explorer using NetDrive (faster and easier). If you choose to use FTP, the files will have to be downloaded to MyDocuments and run from the D-drive.
Double-click on the NetDrive icon on the desktop. Enter your Novell login ID under Username and enter. You will be prompted for your password. Enter your password, click on OK, and an explorer-type window will be opened accessing both your u-drive and shared drive.
- FTP from a browser:
Open Netscape and in the address bar type ftp://firstname.lastname@example.org. Put your Novell login ID, i.e., jsmith, in place of username. You will be prompted for your Novell password. All the files in your u-drive will be listed shared drive files will not be displayed. Right-click and copy they to the MyDocuments folder.
Note There are sometimes problems using Internet Explorer, so use Firefox.
Frequently Asked Questions:
How do I log in?
What is DriveShield?
How to I transfer data from my office?
Where can I save my documents on this computer?
Will my web browser bookmarks be saved?
Can I download programs?
Can I move the cart around the room?
Who do I call about problems?
Who has the cart key?
Can I check my email?
There will be no username or password needed. Just turn on the computer and start working.
DriveShield is software that CFCC uses to protect computers that have multiple users. When the computer has been rebooted it is returned to the original configuration. Anything that is not loaded by IT Services will be removed after a reboot. The DriveShield software will keep the computers in good operating condition for classroom use.
There are several ways to transfer data from your office computer to the smartcart computer. Remember that DriveShield is loaded on this computer and anything that is not put in the MyDocuments folder on the desktop will be removed after a reboot.
- Use a flash drive. There is a USB port on the top of the smartcart for easy access.
- Burn a CD.
- Copy the files to your shared drive or user drive and access from the classroom using either FTP through a web browser or NetDrive. Instructions are included above.
Any files that you want to keep in the classroom must be saved in the MyDocuments folder on the desktop. The MyDocuments folder is on the D-drive and your files will not be deleted after rebooting the computer.
Yes, websites bookmarked using Internet Explorer will be saved and available for use after rebooting the computer.
No, CFCC Acceptable Use policy prohibits downloading any programs that have not been purchased with school funds and loaded by IT Services. If you have any questions, contact the IT Services helpdesk at 362-7188.
No, depending on the room, the smartcart may be connected to a smartboard, network jack, and power outlet in the wall. Moving the smartcart can cause damage to the connections. Please contact Media at 362-7037 if you need a smartcart moved.
That depends on the problem. If it is computer-related, call the IT helpdesk at 362-7188 or email us at email@example.com.
- problem logging into the computer
- computer will not connect to the network
- any software problems
Call the Media department at 362-7037 for the problems listed below:
- problem is with the cart or board hardware
- dvd player
Your department chair or support staff should have keys to the smartcarts for your classrooms.
Yes, you can access GroupWise over the web. The URL is http://gw.cfcc.edu/.