Cape Fear Community College

Pender County Career Center Business Plan

TABLE OF CONTENTS

 

I. INTRODUCTION

 

II. DEFINING THE BUSINESS
General Description
Guiding Principles
Mission
Objectives
Strategic Direction
Partners
Geographic and Demographic Description

 

III. SERVICES AND PRODUCTS
Core Services
Customer Benefits
Results
Range of Services
Flow
Delivery of Services
How are Things Different?

 

IV. MARKETING PLAN

 

V. MANAGEMENT AND ORGANIZATION
Management Principles
Career Center Structure
Managerial and Operational Responsibility

 

VI. OPERATIONAL PLAN

 

VII. MEASURING SUCCESS

 

VIII. FINANCES
Financial Management
Budget Resources