Human Resources
Frequently Asked Questions

Employment Questions:

How do I apply for a job at CFCC?
Please visit http://www.cfcc.edu/jobs click on Employment, and follow the directions for downloading and completing an Employment Application.

Do I have to complete an application if I submit a resume?
The application is mandatory; a resume may be submitted to enhance the application, but is not required.

I previously applied for another position at CFCC. Do I need to submit a new application if I want to apply for a new position?
Yes, you will need to submit a new application for each position.

How often is your web site updated?
As soon as a position has been approved it is posted on the web site. We also keep track of the vacancy status (Open, Interviewing, Filled, etc) daily.

Can I drop off my resume for future job openings?
Unfortunately, we do not have the resources to store resumes or applications that are not for current job openings. Please continue to monitor our job web site and submit your application only when a job of interest is active.

Is it acceptable to email or fax applications?
We accept applications, resumes, and letters of recommendation via mail, e-mail, fax, or in person. Our fax number is (910) 362-7259 and our e-mail for applications is cfcc-jobs@cfcc.edu.

CFCC Personnel Office Questions:

Who do I talk to if I have a question about my paycheck?
If you have a question about your paycheck, other than leave balances, you should contact the Payroll Department at x7430 or x7609.

How can I check my leave balances?
You can view your leave balances for annual, sick, or bonus leave on your monthly pay stub or by logging on to WebAdvisor and clicking on "Leave Plan Summary" under "Employee Profile". You must call our office at x7312 to inquire about your comp time balance.

Why is the leave balance on my pay stub different from the balance in the Personnel Office?
The leave balance on your pay stub is always a month behind, since the Personnel Office does not receive your leave requests until after the close of the month. Therefore, when calculating your leave time you should always look at your pay stub balance and subtract out any leave you took during the previous month to get an accurate calculation.

What do I have to do to get my address changed in the system?
If you are a full-time employees, please fill out an address change form (found here) and submit it to the Personnel Office. We will send a copy to Payroll and to all of the benefit providers. If you are a part-time employee, please fill out the same form but submit it directly to the Payroll office.

What do I have to do to get my name changed in the system?
Before we can change your name in the system, you must apply for a new Social Security Card and bring us a copy. You will also need to fill out a change form for the State Health Plan (here). We will distribute the information to our benefit providers for you.

How do I get my position vacancy advertised?
First, you must fill out a Position Vacancy Announcement (PVA), detailing the position. Return the PVA to the Personnel Office for the Director's signature and review. The PVA will then be passed along the chain of command. Once the President has approved the PVA, we will post the vacancy on our web site and advertise in local papers. You will be given the chance to review ads and job descriptions before they are advertised.

Where can I find the required paperwork for my new part-time hire?

If you go to the intranet, you should be able to view a folder in the left sidebar labeled "Part-time Employment Forms". When you open the folder, you should see the option to: Click to open all part-time new hire forms

Benefits Questions:

When is open enrollment for benefits?
Open enrollment for the State Health Plan occurs in the Spring, with an effective date of July 1. Open enrollment for all optional benefits through Wellington is each Fall, with an effective date of January 1.

What is the benefit plan year?
For the State Health Plan, the benefit year runs on a fiscal calendar, from July 1 through June 30. For all optional benefits, the benefit year is a calendar year, from January 1 through December 31.

I lost my insurance ID card. How do I request a new one?
For the State Health Plan, call Customer Service at 1-888-234-2416. For Dental or Vision insurance, call Melissa Shaw at (910) 231-1617.

How do I drop or add dependents to my insurance?
If during an open enrollment period, you may add or drop dependents by simply filling out a change form (a list of forms can be found here). If it is not during an open enrollment period, a qualifying event must occur for any dependent changes.

What is a qualifying event?
Examples of qualifying events: birth, loss of insurance, gain of insurance, death, marriage, or divorce

Can I check my SmartFlex debit card balance on-line?
Yes, you can! Visit http://www.ffga.com. You will have to register the first time you access this website. Our group number is 75034.

Retirement Questions:

How do I change my beneficiary for my retirement contributions/death benefit?
You must fill out a Change of Beneficiary form, have it notarized, and return it to the Personnel office. We will forward it to the Retirement System for you.

Can I contribute more than the mandatory 6% of my salary?
No, the 6% is mandatory and no more or less can be contributed. If you would like to contribute more to a retirement plan, you can participate in the NC401K plan, or one of the 403(b) or 457 plans.

When should I apply for retirement, and what are the requirements?
You can apply a maximum of 120 days before your desired retirement date, and are encouraged to apply earlier rather than later to ensure a smooth transition period. All of the required forms can be found here.

You must meet one of the following qualifications to be eligible to retire from the State with full benefits:

65 years old with 5 years of creditable service
60 years old with 25 years of creditable service
any age with 30 years of creditable service

With reduced benefits:

60 years old with 5 years of service
50 years old with 20 years of service

Am I automatically eligible for Disability benefits under the Retirement System?
After you have been a contributing member for a year, you are eligible for Short-Term Disability. Short-Term Disability will provide 50% of your salary for up to 1 year after a 60 day waiting period for non-permanent disabilities. After you have been a contributing member for 5 years and are vested into the system, you are eligible for Long-Term Disability, which pays 65% of your salary on a permanent basis.

If I no longer work for the state, what happens to my retirement contributions?
You can elect to remove the contributions with a refund of contribution form (here), or if you have more than 5 years service, you can leave the contributions in until you reach retirement age. At that time, you would be eligible for a retirement benefit and be guaranteed the State Health Plan (the cost of insurance will depend upon your years of service at retirement.) If you have less than 5 years of service, you may still leave in your contributions for the chance that you will work for the state at some point down the road.

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Cape Fear Community College

Human ResourcesFrequently Asked Questions

Employment Questions:

CFCC Personnel Office Questions:

Benefits Questions:

Retirement Questions:

Employment Questions:

CFCC Personnel Office Questions:

Benefits Questions:

Retirement Questions:

Human Resources
Frequently Asked Questions