Skip Navigation
Cape Fear Community College logo
Welcome to  » Course Review Online Learning: Faculty

What is a Course Review?

A course review is a voluntary and private review of a course initiated at the faculty member’s request.  The goal is to provide a safe, comfortable process where instructors can receive constructive feedback on their courses.  Currently, course reviews are only available for Internet and Hybrid courses.  We are working on making a version of the review process available for traditional, face-to-face courses.

What does a course review actually look like?

Once your review request is submitted, your course is assigned to two members of the Online Learning team, each certified as Quality Matter reviewers.  Each reviewer will do a full review of your course independent of each other using the Quality Matters rubric.  After reviewing the course, each reviewer will identify the Quality Matters standards that most need addressing and give in depth feedback on those areas, as well as any other areas where the reviewer thinks they can provide helpful and constructive comments.  When both reviewers have completed their work, they sit down together, compare their findings, and talk out any differences.  Once any differences (if any) in the review are resolved, a single Annotated Quality Matters Rubric is completed, combining the two reviewers work.  This rubric with comprehensive comments is then what you, the faculty requester, see at the end of the process.

What is Quality Matters?

Quality Matters (QM) is a nationally recognized program that focuses on developing and implementing research-based standards of quality that are common across all subjects and disciplines.  The QM rubric is a regularly updated set of standards that provides a dynamic framework around which to build quality standards at CFCC.  There are eight general standards in the QM rubric.  They are:

  1. The overall design of the course is made clear to the student at the beginning of the course.
  2. Learning objectives are measurable and clearly stated.
  3. Assessment strategies are designed to evaluate student progress by reference to stated learning objectives; to measure the effectiveness of student learning; and to be integral to the learning process.
  4. Instructional materials are sufficiently comprehensive to achieve stated course objectives and learning outcomes.
  5. Forms of interaction incorporated in the course motivate students and promote learning.
  6. Course navigation and technology support student engagement and ensure access to course components.
  7. The course facilitates student access to institutional support services essential to student success.
  8. The course demonstrates a commitment to accessibility for all students.

A full description of the general standards and their associated sub-standards can be found on the intranet in the Annotated Quality Matters Rubric.  You can find it by going to the Intranet (when on campus), selecting Departments > Online Learning, and clicking the Quality Matters Rubric link.

Who sees the results of the course review?

Course reviews are for the use of the individual faculty member only.  Because of this, the individual results of course reviews are seen only by 1) the reviewers and 2) the faculty member.  You, the faculty member, may give permission to us to release your results to another individual, but these results will be released to no one else without the requesting faculty member’s permission.

NOTE: Course review results are kept by Online Learning for tracking of departmental effectiveness.  If this data is needed for reports, only summary data (with no identifying information) will be used.

How do I request a course review?

Click “Request a Course Review” and fill in and submit the form.  You will normally receive email confirmation of the submission within 48 hours–asking for additional information, if needed–and be added to the current course review queue.



Wilmington Campus
411 North Front Street
Wilmington, NC 28401

North Campus
4500 Blue Clay Road
Castle Hayne, NC 28429

Burgaw Center
100 East Industrial Drive
Burgaw, NC 28425

Hours of Operation
Monday-Thursday: 7:30am to 5:30pm
Friday: 8:00am to 12:00pm

Accessibility Services

Cape Fear Community College does not discriminate on the basis of race, color, national origin, sex, disability, religion, political affiliation or age.