Store Policies

Man Hand Writing Refund Policy With Black Marker On Visual Scree

Refund Policies:

  • MUST have receipt/No Exceptions!(Dates are printed on receipt)
  • Textbooks and Loose leaf textbooks are not returnable once opened.
  • No refunds on kits, uniforms, and passcodes once opened.
  • Gift cards are non-refundable
  • General Merchandise must be returned within 48 hours of purchase and must be unopened.
  • Apparel must be returned within 48 hours of purchase and have all tags attached.
  • Laptops, laptop peripherals, and software are non-refundable once opened.
  • Technology and electronic items are non-refundable once opened.
  • Transactions must be returned to the original form of payment.

Credit Cards & Checks Policy:

  • MUST have ID (either Student ID or Driver’s License) when using a credit card or writing a check
  • No starter checks accepted.
  • Business checks need approval.

For rent textbooks_ps

Rental Returns after Late Fee Period:

  • Rental books not returned by the late return date will be considered lost. The customer’s credit card will be charged the full book price and the $10.00 late fee. After these charges are applied to the customer’s credit card, the book becomes property of the customer.

 RMA new

Web Order Returns

  • MUST email Webtech at mingerman@cfcc.edu for all return requests!
  • Returns without prior approval via above email will not be approved.
  • Returns must be sent to:
    CFCC Bookstore
    411 N. Front Street
    Wilmington, NC 28401

Important Dates

Important Dates

Last day for ANY Fall semester book returns is Friday September 7th.

Last day to use Financial Aid to make purchases (or returns) in Bookstore is also Friday September 7th.

Bookstore Hours:

  • Monday - 8:30am-5:00pm
  • Tuesday - 8:30am-5:00pm
  • Wednesday - 8:30am-5:00pm
  • Thursday - 8:30am-5:00pm
  • Friday -  8:30am-5:00pm

SEA DEVILS STORE CALENDAR