Common Issues


Welcome to the self-help section of the Student Helpdesk website!  Here you will find a list of the most common issues experienced by students with steps on how to navigate and/or resolve these issues.

For Blackboard technical issues, please contact their 24/7 Helpdesk at 877-708-2938.
For Pearson MyLab issues, please contact their Helpdesk at 800-677-6337.

How to Set or Reset Your Password
How to Register For Classes
How to Make Payments Using Self-Service
How to Register For Continuing Education Classes
How to Receive CFCC Email on Your Mobile Device
Forwarding Your CFCC Email
Connecting to SurfCFCC






A-Building Lobby (Downtown Campus)
NA-2nd Floor Lounge (North Campus)


Monday-Thursday 7:30am-7:30pm
Friday 7:30am-5:00pm

Contact Information

Phone: (910) 362-HELP (4357)

Click Below to Chat Live With the Helpdesk