Common Issues


Welcome to the self-help section of the Student Helpdesk website!  Here you will find a list of the most common issues experienced by students with steps on how to navigate and/or resolve these issues.

For Blackboard technical issues, please contact their 24/7 Helpdesk at 877-708-2938.
For Pearson MyLab issues, please contact their Helpdesk at 800-677-6337.

How to Set or Reset Your Password
How to Register For Classes
How to Register For Continuing Education Classes
How to Receive CFCC Email on Your Mobile Device
Forwarding Your CFCC Email
Connecting to SurfCFCC






A-Building Lobby (Downtown Campus)
NA-2nd Floor Lounge (North Campus)


Monday-Thursday 7:30am-7:30pm
Friday 7:30am-5:00pm

Contact Information

Phone: (910) 362-HELP (4357)

Click Below to Chat Live With the Helpdesk