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Online Counseling at Cape Fear Community College
If you have located this page because of a mental health crisis or emergency, please immediately call the 24-hour crisis support line, call 910.392.7460 or call 911 for serious emergencies.
What is Online Counseling:
This new service is to provide CFCC students or prospective students with a resource to ask general counseling questions that pertain to reaching their educational and personal goals at Cape Fear Community College be it a certificate, diploma, an Associate degree or personal enrichment. Keep in mind that not all questions can be answered in full via this online service. Questions requiring lengthy responses or specific evaluations or of a sensitive nature may require an appointment with a counselor on campus. It should also be noted that due to changes in college requirements and policies, all replies are to be used as advisory and informational only and will not constitute an official determination by CFCC. Please also be aware that because of the nature of the Internet and email technology, there can be no assurance of confidentiality when using this online service.
All online messages will be reviewed and transmitted to a qualified staff member ready to best answer your question. Responses will be handled in a timely manner based on the staff availability. Information provided by staff members is subject to the limitations of current and available material. Please read the following before using this service.
Online Counseling IS appropriate for information such as:
- clarification of college procedures and policies
- certificate, degree and transfer requirements
- course prerequisites
- course offerings and majors available
- referrals to other programs/services
- transferability of CFCC courses
Online counseling is NOT appropriate for:
- personal crisis counseling
- transcript evaluations
- transferability of courses from the other colleges
- placement test results or recommendations
Remember: Due to the nature of the Internet
and email technology there is no assurance of confidentiality when using
this on-line counseling service . You may want to omit intimate details.
In addition, we strive to reply to your question for service within 24-48 hours,
please allow for more time over weekends and holidays.