Summer Professional Development
Our summer courses offer practical, hands-on learning experiences tailored to meet the needs of modern professionals. Join us this season to invest in your workforce’s growth, boost productivity, and drive your business toward success.
Business Etiquette Essentials
May 7, 2025 – Downtown Campus
9am – 1pm
Course Cost: $145
Investing in etiquette training elevates your professional image, opens doors to new opportunities, and gives you a competitive edge in any business environment. This business etiquette class provides practical skills in communication, professionalism, and social interactions, ensuring you project confidence and build strong relationships.
Program Topics:
- Making a good impression
- Conversation skills/small talk
- Dress/appearance
- How etiquette can bring value to your business or organization
- Workplace vs. social situations
Instructor Sarah Gubitz has over 26 years in education and has coached over one hundred teachers, administrators, and staff. Get more info.
AI – Effective Use of Artificial Intelligence in the Workplace
May 21, 2025 – Virtual
9am – 1pm
Course Cost: $145
In today’s fast-paced business environment, efficiency is key. By mastering AI techniques, you can free up valuable time and resources, allowing you to focus on more strategic initiatives. This course will equip you with the knowledge and skills to harness the power of AI and transform your work. Participants will be required to sign up for a free ChatGPT account prior to class.
Program Topics:
- AI options (Chat GPT, Gemini, etc.)
- Workplace efficiencies
- Prompting tips
- Ethical/legal considerations
Elevate Your Sales Game: Excellence in Customer Service
June 11, 2025 – CFCC Downtown Campus
9am – 1pm
Course Cost: $145
Customer service is the cornerstone of any successful sales strategy. In this dynamic and interactive course, we will explore the essential elements of providing exceptional customer service and its profound impact on driving sales. We will delve into the strategies for building strong customer relationships, understanding customer needs, and delivering personalized experiences that foster loyalty and increase revenue.
Program Topics:
- Enhance communication skills
- Develop problem solving strategies
- Build strong customer relationships
- Improve satisfaction and retention
Emotional Intelligence
June 25, 2025 – CFCC Downtown Campus
9am – 1pm
Course Cost: $145
The course is designed to provide trainees with the essential elements of Emotional Intelligence and how to use it to leverage your business for success.
Program Topics:
- The core EI components
- Develop self-mastery
- Enhance interpersonal skills
- Apply EI principles to life and work
Business Writing
July 11, 2025 – CFCC’s Downtown Campus
9am – 1pm
Course Cost: $145
This training is designed for professionals who want to improve their writing skills and enhance their professional image. Whether you’re drafting emails, reports, or presentations, this course will provide you with the tools and techniques to communicate with impact and achieve your goals.
Program Topics:
- Crafting clear, concise business communications
- Choosing the right words
- Tailor messages to the audience
- Tips for writing with impact
CQI – Continuous Quality Improvement
July 23, 2025 – CFCC’s Downtown Campus
9am – 1pm
Course Cost: $145
This training will introduce you to the principles and practices of continuous quality improvement (CQI). You’ll learn how to identify areas for improvement, implement effective solutions, and monitor progress to achieve sustainable quality gains.
Program Topics:
- Unlock hidden potential
- Streamline processes
- Empower your team
- Create a culture of continuous improvement
