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Blackboard Overview

Need help with Blackboard?

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Technical Requirements for Using Blackboard
Step 1: Recommended Browsers

Online Learning recommends using either Mozilla Firefox or Google Chrome for accessing Blackboard.

Please note: Some CFCC applications such as SAM require the use of Internet Explorer.

A list of all supported browsers is available from Blackboard.

Step 2:Browser Check

Perform a Browser Check to ensure your web browser is compatible with Blackboard.

Step 3: Install Java

It is extremely important to have the latest version of Java installed to ensure that Blackboard functions properly.

Step 4: Additional Browser Plug-ins

The following add-ins are recommended:

Logging into Blackboard and Accessing your Course(s).

There are two ways to access Blackboard:

  1. Go to and click the My Classes button or
    • Log in using your CFCC Username and Password
    • If you cannot log in or need your username or password, visit the Student HelpDesk or follow these directions to reset your password.
  2. After you log in look for the My Courses box to see a list of courses you can access.
    Note: Only the current semester’s courses will be listed. Course numbers containing a Z (ex: ACA122-I1Z) will not be available until the beginning of the 2nd Mini Session.
Navigation in Blackboard View a help page on Navigating in the course environment, including the Course Menu and Course-to-Course Navigation .
Using the Discussion Board
Using the Discussion Board

The Discussion Board is an area where students can discuss a designated topic. You have the ability to post messages, reply, and (possibly) attach files to your discussion.

Accessing the Discussion Board

Typically, you will find the Discussion Board on the Course Menu/Navigation.

Some instructors may place any required discussions under a Module or Unit area. The instructor will let you know where you can access the discussion boards.

Using Discussion Boards (Video – 4:03)

Link to Using Discussion Board Video

Read and Reply to Posts
1.Click on the discussion you would like to view.
2.Click on the post to read it.
3.Use the Reply button and type your response. ◦If you are attaching a document, use the Browser My Computer button and search for the document on your computer. Select your document and click the Open button.
◦Note: File names should not contain any special characters or symbols such as “#” or “&.”

4.When done, click Submit.

View a video on Creating a Discussion Board Post

Add a New Thread
1.From inside a discussion, click on the Create Thread button.
2.Fill out the Subject of the thread and add your post in the Message Box. ◦Add an attachment if you need to by clicking the Browse My Computer.

3.Click Submit.

View instructions on Creating a Discussion Board Thread

Note: Some instructors may not let you create your own thread and instead require you to reply to an existing thread.

View Multiple Posts at Once

Once in a thread, you can choose to view selected posts grouped together on one page by clicking on the checkbox to the left of each post, hovering over Message Actions at the top, and clicking the Collect button.

Students completing activities in Blackboard are eligible to print a Certificate of Completion.
Submitting Assignments
Submitting Assignments

With this tool, you can submit assignments (essays, reflection papers, etc). Your instructor can grade assignments and provide feedback. Depending on the configuration by your instructor, you can either type in your submission or attach a document.

To Submit an Assignment

  1. From inside your course site, click on the course area where the assignment is stored.
    • Note: Your instructor can place the assignment anywhere in the course site.
  2. Click on the title of the Assignment.
  3. To attach a file, click on the Browse My Computer button, browse to find, and double-click on your file.
  4. To add additional files, again click the Browse My Computer button, browse to find, and double-click on your file.
  5. Add any additional information or comments to the Add Comments area if needed.
  6. Click Submit

How to Submit an Assignment
Blackboard Original

Blackboard Ultra

Taking Tests and Quizzes
Taking Tests Online

Before beginning a test in Blackboard, please be sure to check that your computer meets the technical requirements listed earlier in this Tutorial under Getting Started.

To take a test in Blackboard:

  1. Click on the title of the test and read any instructions carefully.
  2. Click the green Begin button when you are ready to start the test.
  3. Carefully read each question and answer it to the best of your ability.
  4. Click the Submit button when you are finished.
    How to Take a Test Online

    To find informative information on test-taking in Blackboard Original follow this link:

    To find informative information on test taking in Blackboard Ultra follow this link: Blackboard Original: Test Overview Video

    Please Consider:

    • Only use a computer with a wired internet connection – do not try to take a test using a wireless connection or on a mobile device.
    • For timed exams, if you are able to save your questions and navigate away from the exam, the timer is still running.
    • Be sure to save your answers often.
    • Only ever have the one window or tab open when taking an online test.
    • If you need to type a long essay (more than a few sentences), consider typing it in a word processor and copying/pasting it into Blackboard. This way, your work will not be lost if you encounter technical difficulties.
      • Note: Copying into Blackboard from MS Word can cause formatting errors. Online Learning recommends attaching Word Documents, rather than copy/paste.
      • Alternatively, Copy your Word Document into Notepad and then from Note Pad , copy/paste into Blackboard.

    Students completing activities in Blackboard are eligible to print a Certificate of Completion.

Viewing Grades
Viewing Your Grades in Blackboard

You can easily check your grades in many courses using the My Grades tool. Your instructor can choose where to place the link to view your Grades, but it is frequently placed on the left-hand Course Menu or in the area named Tools (it is typically named either “Grades” or “My Grades”). Your instructor should tell you where to find it.

To View your Grades:

  1. Enter your course site.
  2. Click the My Grades Link (either in the Course Menu or under Tools )
    • Some grade and instructor comments are visible from this view. To see all instructor comments and attachments, as well as your assignment and test details, click on the assignment name or view Rubric (if applicable).

Note: If you see a green square with an exclamation point icon under grades, your assignment or test has not been graded, but you can click the icon to view your submission and its date/time information.

Checking Your Grades
Blackboard Original

Blackboard Ultra

Watch video on YouTube
Emailing from Blackboard
Sending Emails

You can conveniently send email to classmates, instructors, and groups directly from Blackboard. These emails will go to the official CFCC email address of your recipient. Sent message are not stored in Blackboard. Keep in mind that your professor may choose to turn this feature off.

To access the email:

Your instructor can choose where to place the link to email, but it is frequently placed on the left-hand Course Menu or in the area named Tools (as either “Email” or “Send Email”).

  1. Click Send Email.
  2. Select who you would like to email.
  3. Type in your subject and message. You also have the option to attach a file.
  4. When you are done, click Submit .

How to Send Email in Blackboard

Blackboard Original

Getting Help

Need Help?

Course Material or Course Content Questions:

Any questions that specifically relate to any material or content within a course must be directed to that course’s instructor.
Accessing Blackboard / Logging In:

For problems logging into Blackboard or MyCFCC, contact the Student HelpDesk .

For problems occurring after hours, you may log a ticket with the 24/7 HelpDesk by calling 1-877-708-2938.

Additional Help Learning Blackboard

After completing the Tutorial if you would like additional help navigating Blackboard or learning about the tools, visit the Online Learning website .

Phone: 910-362-7772
Office Location: L-220 (Downtown Campus)

Blackboard Frequently Asked Questions:

You can read some of CFCC students most common questions about Blackboard by visiting our Blackboard Frequently Asked Questions page .

Need Computer Basics 101? – Read This!

Students who are new to or not yet fully comfortable using technology may find the following free resources by helpful to complete before reviewing the Blackboard Tutorial.

For a complete list of topics available, please visit .

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