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Contact Us

For general questions or concerns, please contact the Disability Support Services main office line 910-362-7800 . To be seen at the North Campus location (McKeithan Center 100H), the Alston W. Burke Surf City Center, or Burgaw Center, schedule an appointment using the main office line.

If you would like to speak to a specific staff member, please see below.

Aimee Helmus, Director
ahelmus@cfcc.edu
910-362-7012

As the Director, Aimee provides information and assistance to CFCC students, faculty, and staff.  She is responsible for managing, developing, and ensuring that CFCC is in compliance with federal mandates, in order to ensure access to students with disabilities. Aimee became the Director at CFCC in October 2015. Prior to coming on-board at CFCC, Aimee served as the Disability Services Coordinator at the University of North Carolina Wilmington for more than 10 years. She is a certified Special Education Teacher and previously taught in both North Carolina and Virginia public school settings. Aimee earned her M.Ed. from the University of North Carolina Wilmington.

Gwen Morris, Assistant Director
gmorris@cfcc.edu
910-362-7158

Gwen has been with Disability Support Services since the early ’90s and earned her M.Ed. from the University of Georgia. She is responsible for all aspects of DSS, in the director’s absence. She provides information and support to students with disabilities who are enrolled at CFCC, as well as information and support to faculty and staff. She is responsible for ensuring that CFCC is in compliance with Federal mandates with regards to assuring access and accommodating students with documented disabilities.

Cindy Boyd, Testing Coordinator
cindyboyd@cfcc.edu
910-362-7473

Cindy oversees accommodated testing services at the Downtown Campus. She is responsible for ensuring that students are provided with appropriate testing accommodations, based on the student’s documented disability. She provides support and assistance to students needing assistive technologies for test-taking, as well as maintaining an appropriate testing environment. Cindy’s primary location is the Downtown Campus, however, she provides support at North, Surf City, and Burgaw Campus’s when needed. Cindy earned her Bachelor’s degree from the University of North Carolina Wilmington.

Karen Kasten, Intake Technician
kgkasten097@cfcc.edu
910-362-7800

As an intake specialist, Karen immediately receives incoming, prospective, and current students with disabilities. She ensures a confidential environment within the DSS office and provides information to customers regarding disability support services. Karen also provides information and assistance to students, faculty, and staff regarding DSS policies and procedures.

Previous to Karen joining the DSS team, she worked with individuals with disabilities in a variety of settings, to include vocational, educational, and community settings. She earned her Bachelor’s Degree from Appalachian State University.

Julie Ashcraft, Testing Coordinator – North Campus
jashcraft@cfcc.edu
910-362-7812

Julie oversees accommodated testing services at the North Campus. She is responsible for ensuring that students are provided with appropriate testing accommodations, based on the student’s documented disability. She provides support and assistance to students needing assistive technologies for test taking, as well as maintaining an appropriate testing environment. Julie’s primary location is the North Campus, however, she provides support at the Downtown, Surf City, andBurgaw Campus’s when needed. Julie earned her Bachelor’s degree from Georgia State University.

Maria Ortado, Interpreter Coordinator/Assistive Technology Specialist
mortado@cfcc.edu
910-362-7098

Maria has been with CFCC since 2009 and is responsible for overseeing, coordinating and providing interpreting services for Deaf and Hard of Hearing students enrolled in curriculum classes at CFCC. She recruits and evaluates interpreters/transliterators and serves as the department liaison for Deaf and Hard of Hearing issues. Additionally, Maria also trains and provides technical assistance to students using Assistive Technologies. Maria earned her Bachelor’s degree from Virginia Commonwealth University and her Associates in Applied Sciences in Interpreter Education at Blue Ridge Community College.