Our Mission & Policies

Library Mission Statement:

We provide resources, services, and instruction that directly contribute to student success.


Goals:

  1. To assume an integral support role in fulfilling the mission of the college.
  2. To provide library services and well organized, accessible collections in various formats consistent with the needs of the instructional programs.
  3. To provide access to educational technology and instruction in its use.
  4. To provide a learning environment for users in which they can be free to explore interests at a learning pace tailored to individual needs.
  5. To support the development of an enlightened and conscionable citizenry through the provision of a range of materials which express a variety of viewpoints and reflect multicultural diversity

Learning Resource Center Users:

All CFCC students and employees may use the LRC’s resources and borrow materials. Adults age 18 or older and living in New Hanover or Pender Counties may also use the LRC and borrow materials. See Community Patrons.


Library Cards:

All CFCC students and employees should have a CFCC ID made as soon as possible as it also serves as your Library Card to check out library resources.

ID cards are issued in the Union Station Building Business Office on the Wilmington Campus and in the McKeithan Center Business Office on the North Campus. The ID Schedule is posted on the CFCC Parking page. To get an ID, you will need a current schedule and photo identification (ie. driver’s license, passport, military ID).

Community patrons must be 18 years of age or older; they will also need to provide a picture I.D. and two documents verifying their current address and residency status in New Hanover or Pender Counties.  Visit the Community Patron webpage for further information.


Borrowing Procedures:

CFCC students, employees, and community patrons check out materials in person at the Circulation Desk using their Library Card. There is a limit on the number of items that may be checked out depending upon the type of material; ask about this limit at the Circulation Desk. Arrangements can be made through the Circulation Desk to mail items to Online Learning students who are not taking other on-campus classes and who do not reside in the area. If you notice any damage to an item that you are planning to check out, please notify the Circulation Desk staff.


Loan Periods and Fines:

Since the prompt return of items is necessary if the Library is to give you and others good service, fines are imposed on late materials. The chart below lists the checkout periods and overdue fines. All Library materials checked out on your library card are your responsibility. If an item is lost or damaged while you have it checked out, you will be charged the replacement cost plus processing. If you pay for a lost item and later find it, return with the item and your receipt of payment within 90 days to discuss the possibility of a refund.


Patrons with overdue materials or fines and charges may be restricted from checking out additional Library materials and, in some cases, may face other campus restrictions.

General Circulation Info

Collection

Loan Period

Fine

General Circulating Books

3 weeks

10¢ a day, max. $10.00

Children’s Literature

7 days

10¢ a day, max. $10.00

Young Adult

3 weeks

10¢ per day, max. $10.00

Audiobooks

3 weeks

10¢ per day, max. $10.00

Videocassettes (VHS)

3 weeks

10¢ per day, max. $10.00

Music CDs

7 days

10¢ per day, max. $10.00

DVDs

7 days

$1.00 a day, max. $10.00

Interlibrary Loans

Varies

$1.00 per day, max. $25.00

Reserve Items

Varies

$1.00 per hour, max. $25.00

 

Renewals:

Items may be renewed one time, as long as they are not overdue and have not been placed on HOLD for another Library patron. They may be renewed in person, by phone (910-362-7030), or online.


Returns:

Items may be returned to the Circulation Desk at either Campus. Books may also be returned in the blue book return box outside the L-Building at 415 N. Second Street or in the silver book return box in front of the McKeithan Building at North Campus. Other materials (i.e. DVDs and other audiovisuals) should be returned to a Circulation Desk to avoid damage.


Learning Resource Center Online Catalog:

Our online catalog enables you to locate books, DVDs, and other library materials. The LRC staff will be happy to instruct you in the use of the catalog.


Interlibrary Loan (ILL):

If the Library does not own the book or journal article you need, you may request it through interlibrary loan (ILL).

Book ILL Request Form

Journal ILL Request Form

If the item can be borrowed from another library, it can take up to 7-10 days to receive the requested item. Videos and other audiovisual materials are not available from other libraries through interlibrary loan. ILL request forms are also available at the Reference and Circulation Desks.


Study/Viewing Rooms:

The library has both individual study rooms and group study rooms that are available on a first come, first served basis. All study rooms are equipped with a computer and whiteboard and several rooms have DVD & VHS players. For questions or access, please stop by the Circulation Desk at either the Wilmington or North Campus libraries. The study/viewing rooms are available for use by CFCC students and employees only.


Printing/Photocopiers/Scanners:

You can print as much as you like in the library. The current cost is .05 cents per side black & white; .35 cents per side color. All payments must be made in cash to the Pharos print management system. You can also print from any device with an internet connection (including your laptop, tablet, or phone) by going to https://print.cfcc.edu and uploading your documents. If you have additional questions, anyone in the library can help.

Photocopiers are located near the Circulation Desks. A change machine is available or you may request change for larger bills at the Circulation Desk. Copies are $0.05 per side black & white. Color copies are available for $0.35 per side.

Scanning is free for both color and black & white scans. Documents can be scanned in either .pdf or .jpg format onto a USB drive. If you do not have your own USB drive, the library can provide one for you for in-library use.


Public Phones:

Free local calls are permitted from the designated phone beside the Wilmington Campus Circulation Desk.


Services for the Disabled:

Elevators are available in the buildings. Computers with large screens and a Video Eye for magnifying print material are available in the Learning Lab. If special assistance is required, please ask at the Circulation Desk.


Computer Use:

Users logon to computer workstations with their CFCC Username and Password. Computer access to the Internet, Library Catalogs, and e-resources in the LRC is available to support the academic mission of the College. Until 4:00 p.m. each day, computer use is limited to current CFCC students and employees.  After 4:00 p.m. community patrons may use computers in the Library’s Reference area.  Beginning in April 2016, guest access to Library computers requires that a community member present photo identification (which will remain on file in the Library) and agree to the Cape Fear Community College code of conduct.

All computer users are expected to adhere to the College’s Computer Acceptable Use policy published in the annual CFCC Catalog and Student Handbook. Headphones are required when accessing sites that include sound. Abuse of the Internet may result in loss of all LRC privileges. Individuals under the age of 16 are permitted to use the computers only if they are currently registered CFCC students.


Library Conduct in the Learning Resource Center:

The Cape Fear Community College Library welcomes visitors who are actively engaged in the use of our resources and services for academic purposes. To ensure that everyone has a safe and pleasant environment for study and research, the Library prohibits the following behaviors:

  • Commercial use of computers or viewing obscene/pornographic sites (or any other violation of the CFCC Acceptable Use Policy)
  • Drinking near Library computers, equipment, books, or journals (Securely covered beverages are permitted in other areas of the Library)
  • Eating
  • Damaging or defacing facilities or resources
  • Loud cell phone use (Please be courteous and take phone calls outside)
  • Leaving children unattended
  • Entering the Library with duffel bags, bedrolls, sleeping bags, trash bags, or shopping carts
  • Selling, soliciting, or panhandling
  • Disrupting other users due to poor hygiene
  • Prolonged sleeping
  • Disruptive behavior, rowdiness, or excessive noise
  • Possession of alcohol or of a controlled substance
  • Smoking or the use of tobacco products

Report misconduct to any service desk.


Confidentiality of Library User Records:

Users have a right for their registration and circulation records to remain confidential, and the Library adheres to state law 125-19 regarding confidentiality of user records as follows:

§  125-19. Confidentiality of library user records

(a) Disclosure. — A library shall not disclose any library record that identifies a person as having requested or obtained specific materials, information, or services, or as otherwise having used the library, except as provided for in subsection (b).

(b) Exceptions. — Library records may be disclosed in the following instances:

(1) When necessary for the reasonable operation of the library;

(2) Upon written consent of the user; or

(3) Pursuant to subpoena, court order, or where otherwise required by law.