Cape Fear Community College offers training services designed to boost employee development to give your business a competitive edge. Here’s what some local companies and organizations have to say about our training services:
Harold W. Wells & Son, Inc.
“We were looking for customer service and sales training for our staff. As the HR Director, I wanted the instructor(s) to be motivating, professional and have real business experience. Barbara Russo was a perfect fit.
Barbara has been able to engage our employees and provide them with real tools to improve their skills. We at Wells Insurance were so pleased with our first training program through CFCC we are scheduling two more!”
– Cheryl Morlote, SPHR, HR Director
Cape Fear Public Utility Authority
“We have had a joint partnership with the college for over 3 years now for our Supervisory and Leadership program and also other various employment training. David and Bob (Workforce Training Instructors) have been great! They work hard to create curriculums and classes that will fit our needs as an organization. The instructors really empower and engage our employees in the classes and this in turn motivates them!
This partnership with the college allows us to gain training we need for our employees while keeping much of our training local in the community. We have been happy with the service and will continue with future training!”
– Renee’ H. Maiorano, Compensation Manager
Pender County Government
“In an effort to provide superior customer service to our residents, clients and the general public, Pender County is instituting an ongoing Customer Service training initiative for all employees. Under the guidance of Tammie Parris, Pender County has partnered with Cape Fear Community College to provide this invaluable training. Instructor Barbara Russo came highly recommended by Tammie and we, at Pender County, understand why.
Barbara brings a wealth of customer service experience to her training and our employees have noticed a positive connection between personal and core organizational values. As we forge along in our partnership, we foresee a linking of organizational values to customer service with employee engagement and overall organizational wellness.”
– Denise Mulhollen, Pender County Human Resources Director