Meet CFCC’s New Director of Campus Safety and Security

Meet Greg Troutman, CFCC’s New Director of Campus Safety and Security!
Troutman joined Cape Fear Community College earlier this month as the new Director of Campus Safety and Security. A Wilmington native with more than 25 years of experience in the security industry, Troutman is focused on reviewing the college’s current safety procedures, improving communication, and ensuring faculty, staff, and students know where to turn for questions or concerns.
A Career in Security
After graduating from the University of North Carolina Wilmington in 2003 with a degree in criminal justice, Troutman began his career in banking and financial security in the armored trucking industry. Over the next 25 years, he advanced through a variety of roles, including auditing, loss prevention, operations management, and branch management. After years of extensive travel, he decided to pursue a role that would keep him closer to home and became an account manager with Allied Universal. That position eventually led him to CFCC.
Now, Troutman is focused on learning the college’s needs and identifying opportunities to strengthen campus safety.
“One of my main priorities during my first 90 days is to meet with departments, hear their concerns, and learn how we can work together to improve safety across the college,” Troutman said.
That work includes reviewing emergency operations plans, evacuation procedures, hurricane preparedness, communication plans, and the college’s current safety systems. He is also working with New Hanover County Schools to implement the “I Love U Guys” Standard Response Protocol, which guides emergency response.
An Open Door for Safety Concerns
Troutman said communication and accessibility will be important parts of his role. He wants faculty, staff, and students to feel comfortable bringing forward questions, concerns, or suggestions, even when the solution isn’t immediately clear.
“I want people to be able to approach me,” he said. “If you have a concern or something that needs to be brought up, bring it to our attention. See something, say something. We’ll listen to the problem or concern and see if we can fix or address it. Not everything’s a simple fix, but we can work through it.”
Building on What Works
As the college continues to grow, Troutman is taking time to evaluate existing procedures and determine what works well and what may need attention. He emphasized that the goal is to build on what is already in place, with changes made thoughtfully and consistently.
Outside of work, Troutman is a family man. His wife is a teacher, and they have two sons.
As he settles into his new role, Troutman hopes to be a visible, approachable resource for everyone on campus. Whether you have a safety concern, a question about emergency procedures, or an idea for how the college can improve, he wants to hear from you.