Class of 2020 and 2021 high school grads, your first two years at CFCC can be FREE! FIND OUT HOW
Home / Services & Support / Office of the Registrar

Office of the Registrar

Need assistance with transcripts, enrollment verification, address or name changes, withdrawals and questions regarding filing your intent to graduate or graduation requirements? CFCC’s Registrar’s Office is here to help. Our office also oversees the grading process, WebAdvisor for students, processing of course substitutions, and more.

Here are some helpful resources:

Academic Calendar

Make sure to keep track of important dates. Visit CFCC’s Academic Calendar.

Academic Forgiveness

Academic Forgiveness Policy

New Academic Forgiveness form coming soon!

Catalog and Student Handbook

When in doubt, consult the handbook . CFCC’s handbook has information regarding all programs, policies and procedures. It’s your ultimate resource!

Class Finder

Credit for Prior Learning

In some circumstances, students may be eligible to receive academic credit for non-credit learning experiences . Examples of non-credit learning experiences include Continuing Education classes and programs, military education and training, industry-recognized certifications, and certain apprenticeship programs.

Credit by Proficiency

For selected courses, students may request credit by proficiency examination for previous experience or training. The student must be currently enrolled at CFCC and must not have enrolled in the course prior to taking the proficiency exam. The student must request the Credit by Proficiency Application from the Registrar and have it approved by the department chair in order to challenge the course. Students may challenge a course only once. Students successfully passing a proficiency exam will receive credit for the course as a “CR” (credit for record). Credit by Proficiency does not usually transfer. CLEP and AP exams (see below) may be used in lieu of proficiency exams.

Enrollment and Degree Verifications

Enrollment verifications for insurance companies may be requested in-person at the Registrar’s Office on either campus or by mailing or emailing a request to our office. Mailed or emailed requests should contain the following information:

  • Student’s Name
  • CFCC Student ID (or social security) number and date of birth
  • Address or fax number where you want the verification to be sent
  • Contact person to whose attention it should be sent
  • Policy number to referenced by the insurance company (if applicable)
  • Student’s signature and date, if request is mailed

Email requests may be submitted to

Or mail request to:
Registrar’s Office
Cape Fear Community College
411 North Front Street
Wilmington, NC 28401

Enrollment/Degree verifications: The National Student Clearinghouse is our authorized agent for providing degree and enrollment verifications. If you are a lender, an employer or background screening firm requesting this information, please contact the National Student Clearinghouse at:

Phone: 703-742-4200
Fax: 703-742-4239

National Student Clearinghouse
2300 Dulles Station Boulevard
Suite 300
Herndon, VA 20171

GPA Calculator

What’s your GPA? Here’s a tool to help you calculate it.

Take the number of credit hours assigned to each registered class and multiply them by the value of the grade earned (A = 4pts, B = 3pts, C = 2pts, D = 1 pt, F, W, WP, WF = 0 pts). Then, calculate the number of cumulative credit hours attempted and divide that by the number of cumulative credit hours completed.

For example:

Roger is registered for 12 credit hours and has passed all three classes.

Course Grade Cumulative Semester Hours Cumulative Credit Hours Total
Class One A (4 points) 4 16
Class Two A (4 points) 4 16
Class Three B (3 points) 4 12
Total Points 12 44

Roger earned 44 total points divided by 12 semester credit hours to give him 3.6 GPA for the semester. He also had a 100% completion rate for the semester, because he attempted and completed 12 credit hours.

Here’s another example. Anita is registered for 16 credit hours and passes three out of four of her classes.

Course Grade Cumulative Semester Hours Cumulative Credit Hours Total
Class One A (4 points) 4 16
Class Two A (4 points) 4 16
Class Three B (3 points) 4 12
Class Four F (0 points) 4 0
Total Points 16 32

Anita earned 32 total points divided by 16 semester credit hours to give her a 2.0 GPA for the semester. She had a 75% completion rate for the semester, because she attempted 16 hours, but only completed 12 credit hours.

Grade Appeals

CFCC’s Grade Appeal Procedure provides an orderly and equitable process for resolving differences between students and faculty relating to final grades where the student believes he/she is being treated unfairly or arbitrarily. More information about CFCC’s grading policy can be found in the CFCC catalog.

Graduation Information

Commencement Information

Commencement ceremonies are held twice each academic year, in May, for our May and December graduates and in August for our summer graduates. Please check the Academic Calendar for exact dates and times. Ceremonies are held in the Wilson Center .

Orders for caps, gowns and class rings will be accepted by a company representative during announced dates through the College Bookstore. Students will be provided a limited number of commencement tickets.

Students do not receive their official diplomas at commencement. Once all final grades are in, a check of each student’s program evaluation is done to confirm graduation. Degrees are posted to the official transcript within one week of Commencement. Diplomas will be mailed approximately 6 weeks after graduation to the student’s address on file.

Deadlines & Intent to Graduate

Candidates for graduation must complete a Graduating Student Opinion Survey and an Intent to Graduate form.

The Graduating Student Opinion Survey and Intent to Graduate forms should be submitted when you and your advisor feel that you are within 1 to 2 semesters of completing your program course requirements. A separate intent form must be completed for each degree, diploma, or certificate you are completing. A confirmation email will be sent to your CFCC email account within 2 business days of receipt of this intent in our office. An evaluation of your Intent to Graduation will be mailed to you within 1-2 weeks explaining your status and listing any course needs.

Upon graduation, students’ eligibility for financial aid and veteran’s benefits will end. If you plan to continue in another program after graduation, please contact the Financial Aid and Counseling Office .


Deadlines to file Intent to Graduate:

  • To Graduate in Fall 2021, you must file your intent by Friday Nov. 5, 2021
  • To Graduate in Spring 2022, you must file your intent by Friday March 18, 2022

Complete Your Intent to Graduate Form

Note: This process can take about 15 minutes to complete, please make sure you have that much time available before clicking the link. Do not click the web browser’s ‘Back’ button, or you will have to start over from the beginning.


Program Evaluation (Degree Audit)

Students have access to their Program Evaluation through their Student Planning or WebAdvisor account. The Program Evaluation tracks a student’s progress towards graduation based on the student’s catalog of record. The Program Evaluation allows students, advisors, and counselors to follow progress towards completion of a degree, diploma or certificate. Students can also use the system for “what if” scenarios when considering changing majors. This feature will reconfigure the courses a student has already taken and apply them to the “what-if” program requirements.

Incomplete Grade Policy

Incomplete Grades

A grade of incomplete (I) will be given only when circumstances justify additional time to complete a class. Students must contact their instructor in writing to request a grade of incomplete at least three days prior to the last day of classes of the section for which they are requesting an incomplete. Students must have completed at least 60% of the required coursework for a class to be eligible to receive a grade of incomplete. Students may be required to provide documentation of the circumstances justifying their request for additional time. When an incomplete is granted, the class requirements must be completed within six weeks of the beginning date of the next academic semester. Incompletes (I) not finalized within the appropriate time frame will convert to a grade of “F”. Extensions to this time frame may be approved by the Vice President for Student Services and Enrollment Management or the Vice President of Academic Affairs in consideration of students’ extenuating circumstances.

Approved by CFCC Board of Trustees 3-26-20

Protection of your academic records (FERPA)

Under the Family Educational Rights and Privacy Act of 1974, the rights of the student and the responsibilities of the institution concerning the various types of student records maintained by the institution are established.
Learn about FERPA .

Disclosure request form

Register for Classes

Request a Replacement Diploma

Misplace your diploma? We’re glad to help you get a replacement.

Please complete the Replacement Diploma Request Form and return to the Records and Registration office.

The request form can be dropped off at the Registrar’s office or mailed to:

Registrar’s Office
Attn- Graduation Specialist
Cape Fear Community College
411 North Front Street
Wilmington, NC 28401

Requests may also be made via email. Email requests may be submitted to . The request must contain all of the following information:

  • Student’s Name
  • CFCC Student ID (or social security) number and date of birth
  • Degree, Diploma or Certificate received
  • Date degree awarded
  • Current mailing address
  • Daytime phone number
  • Student’s signatureand date, if the request is mailed.

* Please include replacement diploma form

Request a Transcript

Need your CFCC transcript? Here’s everything you need to know to request one.

The site will walk you through placing your order, including delivery options and fees. You can order as many transcripts as you like in a single session. There is a fee of $5 per copy. Overnight and international mail requests will incur an additional fee.

For further information, email the Registrar’s Office at or call 910-362-7749 or 910-362-7015 for assistance with transcripts.

Reverse Transfer

What is Reverse Transfer?
The awarding of an associate degree to students who previously attended CFCC and fulfilled the associate degree requirement while working towards a bachelor’s degree at one of the participating UNC schools.

How do I participate?

  • Eligible students can participate when they transfer to one of the participating universities. Check with your university regarding the program and be sure to “opt-in” or check with a counselor for additional instructions regarding how to opt-in.
  • Because the Reverse Transfer program has different requirements, in order for these to apply, you must first opt in at the university.

Am I eligible?

  • You must have completed/earned at least 25 percent of credit hours at CFCC.
  • Your associate degree then depends on the credits earned at the university; each student’s credits will be evaluated to see if the combined credits meet the degree and graduation requirements.
  • The universities will send data to us twice a year (approximately February and July). We will evaluate your earned credits to ensure you have reached a total number of credits toward earning the associate’s degree. Your information may be sent to us multiple times until you’ve reached the total number of credits required.

How does it work?

  • After you have given permission for the university to send your records to us, your records will be sent to us once you have earned at least 60 credits.
  • We will download your data, evaluate your transcripts, pull in the appropriate courses and certify you if eligible.
  • Once you are certified, you will receive a letter letting you know your status and an invitation to participate if you choose, in our commencement ceremony.
  • You will also receive important information regarding the ceremony.
  • If you choose not to participate, you will be given the option to have your degree mailed to you or picked up from our downtown location once all have been printed.

For more information, visit or

Schedule Changes (Add/Drop Period)

In some instances, it is necessary for students to make adjustments to their schedules. Students may make schedule changes via WebAdvisor or Student Planning through the Add/Drop period. Adjustments to drop one class and add another during this period must be completed in one transaction to avoid a refund penalty. Please visit one of our academic advising centers if you need assistance with schedule adjustments.

Scholastic Achievements

You’ve done well. Let’s celebrate! Share this page with your family and friends!

Student Information Changes (address changes, name changes, and more)

Do you need to update your address, phone number, personal email, social security number, date of birth, or submit documents such as foreign national documents or other documents requested by a College employee? Follow these instructions for updating and/or submitting these items.

Note: Many items require specific documentation to be provided which you will be able to attach and submit through this process.

Withdrawing from Classes

Whether you’re taking a class that’s just not the right fit, or you need to withdraw for other reasons, here’s all the information you need to know to withdraw from class.
Translate »