Student Complaint and Grievance Process
In compliance with the Higher Education Act of 2008, to offer postsecondary distance learning to students in a state in which the institution is not physically located, it is required that the institution meet any state requirements to legally offer distance learning in that state.
CFCC Student Complaint/Grievance Procedure
If you have a student complaint/grievance about Cape Fear Community College, you should attempt to resolve the complaint through the CFCC Grievance Procedure.
To enter a grievance against Cape Fear Community College, please review the Grievance Procedures in the CFCC Catalog and Student Handbook. .
Should you have questions regarding the complaint procedure, please get in touch with dean of student affairs and Title IX coordinator:
Robby McGee
910-362-7191
rhmcgee60@cfcc.edu
411 N. Front St.
Wilmington, NC 28401
SACSOC Complaint Process
Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) is the accreditation agency for Cape Fear Community College. If a complaint is filed with CFCC’s Grievance Policy (noted above) and not satisfactorily resolved, the next step is to file a complaint with CFCC’s accrediting agency. Students who wish to file a complaint with the accrediting agency should complete the SACSCOC Complaint Procedure form.SACSCOC
1866 Southern Lane,
Decatur, GA 30033
404-679-4500
sacscoc.org/
Contact: sacscoc.org/contact-us/
Other Complaint Resources
-
North Carolina Post-Secondary Education Complaints Unit
- Student Complaint Policy
- Student Complaint Form
- If you choose to mail a complaint, please use the following address:
223 S. West Street, Suite 1800
Raleigh, NC 27603 - Phone:
- Form: studentcomplaints.northcarolina.edu/form
- Website: https://www.northcarolina.edu/post-secondary-education-complaints
-
SARA NC
- SARA-NC Complaint Process
- State Portal Entity Contacts
- If you choose to mail a complaint, please use the following address:
SARA North Carolina Director
North Carolina State Education Assistance Authority
c/o SARA North Carolina
P.O. Box 41349
Raleigh, NC 27629
855-727-2162
saranc.org
- Contact: complaint@saranc.org
