CFCC Law Enforcement Program Makes Major Impact in State Training

FBI HOSTAGE NEGOTIATION COURSE, MAY 10 – 14, 2021

This 40-hour course taught by FBI instructors provided 12 participants from various law enforcement agencies with the information and skills necessary to conduct a “good negotiation” where the negotiator applies all of their training and skills to resolve a crisis situation.

Agencies in attendance included: Pender County Sheriff’s Office, Wilmington Police Department, Carolina Beach Police Department, Fayetteville Police Department, Greenville Police Department, Whiteville Police Department, Brunswick County Sheriff’s Office, and USMC – Camp Lejeune.

DRONE PROGRAM FOR PUBLIC SAFETY SEARCH AND RESCUE, MAY 12-14, 2021

Drones are now commonly used for public search and rescue by many law enforcement agencies. CFCC taught a Drone Public Safety Search and Rescue class this past spring designed to teach detectives, investigators, SWAT, fire marshals, police, and first responders about how drones can be used in search and rescue operations, and how data from the drones are analyzed and documented.

Participants included: New Hanover County Sheriff’s Office, Carolina Beach Police Department, and Surf City Police Department.

ASSOCIATION OF PUBLIC SAFETY COMMUNICATIONS OFFICIALS (APCO), MAY 13, 2021

APCO International is the world’s oldest and largest organization of public safety communications professionals and supports the largest U.S. membership base of any public safety association.

Eleven telecommunicators completed the Fundamentals of Tactical Dispatch class which is for telecommunicators who want to enhance their knowledge, skills, and abilities so they can ultimately serve as a member of a tactical/incident dispatch team.

Agencies represented included: Pender County Sheriff’s Office, Henderson County Sheriff’s Office, Jacksonville Police Department, New Bern Police Department, and Pinehurst Police Department.

AMERICAN JAIL ASSOCIATION (AJA), MAY 17-19, 2021

The American Jail Association offers training for detention officers to help them develop leadership and team-building skills. Officers from Burke, Catawba, and Nash County detention centers completed this training at CFCC to take these newly learned skills back to their respective facilities.

“CFCC is pleased to have formed the partnership with AJA to provide much-needed training for detention officers. Future course offerings scheduled for this year include suicide intervention and prevention, and issues surrounding the use of force in a detention setting,” said Tim Fuss, CFCC Director of Law Enforcement Programs.

NATIONAL EMERGENCY NUMBER ASSOCIATION (NENA), MAY 24, 2021

As the Voice of 9-1-1™, NENA is at the forefront of all emergency communications issues. The association serves its members and the greater public safety community as the only professional organization solely focused on 9-1-1 policy, technology, operations, and education issues.

Four telecommunicators completed the Enhanced Caller Dispatch class. This exciting course builds upon basic standards, protocols, and policies to help them advance to the next level of 9-1-1 call-taking proficiency. Topics include: handling infrequent but highly critical events, improving listening skills, and developing a plan to keep your skills growing to meet new challenges. Agencies included New Hanover County 911 and Pasquotank-Camden County 911.

CRISIS INTERVENTION TRAINING, MAY and JUNE 2021

CFCC, in partnership with Trillium Health Resources, was pleased to provide Crisis Intervention Training. Crisis Intervention Training not only applies to social workers, medical personnel, and psychiatric professionals, but also to law enforcement who are frequently on the front lines of dealing with mental health issues in the public. This training is designed to assist law enforcement officers who respond to incidents involving individuals with a mental health or substance use crisis, and those with intellectual and developmental disabilities in a hospital setting.

Participants included: New Hanover County Sheriff’s Office, Pender County Sheriff’s Office, Wilmington Police Department, Kure Beach Police Department, UNC-Wilmington Police Department, Surf City Police Department, Wallace Police Department, and Whiteville Police Department.

DETENTION OFFICER CERTIFICATION COURSE (DOCC), JUNE 4, 2021

CFCC recently celebrated the graduation of its most recent group of Detention Officer Certification Course (DOCC) students. Nine students from New Hanover and Robeson Counties participated in the five-week course and passed the state exam.

Offered to detention officers from across the region, the state-mandated course load requires 174 hours of instruction, but these students completed 196 hours. Extra hours were built in to account for subject control techniques, contraband searches, a mock trial for the investigative process, and extra time for review sessions.

TELECOMMUNICATOR CERTIFICATION COURSE (TCC), JUNE 13-18, 2021

Telecommunicators play a very pivotal role in the law enforcement community by being the lifeline relaying information between the caller and the responding law enforcement, fire, and EMS personnel.

CFCC celebrated the graduation of four Telecommunicator Certification Course (TCC) students. The program is offered to telecommunicators from across the region. The state-mandated course load requires 47 hours of instruction, but these students completed 54 hours of instruction.