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In-Service 2021

Morning Sessions – 10:30 am-Noon

The Greatest Marketing Tool We Have – Employee Brand Ambassadorship

Presenter: Lisa Leath, Leath HR Group
Union Station – Room 291

CFCC’s best marketing tools are our faculty and staff. What small changes can we make that will make a big impact on student recruitment, retention, and the overall experience of our students and others who do business with CFCC? An innovative HR professional will cover ways you can:

  • Professionally represent the CFCC brand,
  • Engage students and visitors, and
  • Promote CFCC to potential students

  • Building Trust in the Workplace

    Presenter: Jimmy Yokeley, Logistics Advantage, LLC – an affiliate of TransImpact NC
    Union Station – Room 402

    Let’s address trust issues by exploring expectations, boundaries, and effective workplace communication. It is important to build trust in the workplace because trust is at the very core of all functional relationships. A lack of confidence in your co-workers strains office relationships—and results in lost efficiency and poor work. Building trust will help us enjoy work more, combat turnover, and make CFCC a happier workplace for all.

    Learn to focus on our own competencies, teamwork, a “one CFCC” environment, and trusting our office teams and leadership.

    Proactive Critical Thinking – Working Smarter to Improve CFCC for our Students and Campus Community

    Presenter: David Pritchett, Full Count Training, LLC
    Union Station – Room 404

    YOU are our most valuable resource. What you know, see, and do every day is not only how we get things done, but it is potentially the key to our next big idea.

    Identify things that can be done better. Share your ideas. Help the college move forward.

    Cultural Sensitivity

    Presenter: Pat Fontana, WordsWorking, LLC
    Union Station – Room 405

    The ability to interact effectively with people of various backgrounds, experiences, and viewpoints is an essential function of today’s multicultural, multigenerational work environment. How can we improve our interactions and create an inclusive environment for all students, employees, and the larger campus community? Let’s learn from each other so that we can better serve our students and work-family.

    Management for New Managers

    Presenter: Wanda Swain, Piedmont HR, LLC
    Union Station – Room 512

    You’re the leader now, what are the best practices to help you navigate your new role? Learn some tips that will help you as you lead your team.

    • What it means to be a leader
    • Setting expectations
    • Time Management
    • Delegation
    • Constructive Feedback
    • Healthy boundaries
    • Afternoon Sessions – 1:30-3:00 pm

      Customer-focused Customer Service – Small Things Can Make a Big Difference

      Presenter: Merikay Hunt, Coach McKay Companies
      Union Station – Room 527

      What small adjustments can we make that will help us engage our student body and potential students more effectively? How can we help make our co-workers’ lives easier with a few small changes?

      Building Trust in the Workplace

      Presenter: Jimmy Yokeley, Logistics Advantage, LLC – an affiliate of TransImpact NC
      Union Station – Room 402

      Let’s address trust issues by exploring expectations, boundaries, and effective workplace communication. It is important to build trust in the workplace because trust is at the very core of all functional relationships. A lack of confidence in your co-workers strains office relationships—and results in lost efficiency and poor work. Building trust will help us enjoy work more, combat turnover, and make CFCC a happier workplace for all.

      Learn to focus on our own competencies, teamwork, a “one CFCC” environment, and trusting our office teams and leadership.

      Proactive Critical Thinking – Working Smarter to Improve CFCC for our Students and Campus Community

      Presenter: David Pritchett, Full Count Training, LLC
      Union Station – Room 404

      YOU are our most valuable resource. What you know, see, and do every day is not only how we get things done, but it is potentially the key to our next big idea.

      Identify things that can be done better. Share your ideas. Help the college move forward.

      Cultural Sensitivity

      Presenter: Pat Fontana, WordsWorking, LLC
      Union Station – Room 405

      The ability to interact effectively with people of various backgrounds, experiences, and viewpoints is an essential function of today’s multicultural, multigenerational work environment. How can we improve our interactions and create an inclusive environment for all students, employees, and the larger campus community? Let’s learn from each other so that we can better serve our students and work-family.

      Tell Them What They Need to Know – Critical Conversations for Managers

      Presenter: Wanda Swain, Piedmont HR, LLC
      Union Station – Room 512

      What is the best way to have critical conversations with your team? How do you empower your team to work with efficiency and be proactive? Enhance your leadership skills, and learn how to inspire your team. Learn how to confront sticky issues with tact, and move your entire team forward with grace and professionalism.

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