Google IT Support Professional Certificate
Nearly every company whose employees use computers needs IT Support professionals. IT support focuses on troubleshooting, problem-solving, and delivering excellent customer service. This includes setting up computers for users, managing computer systems, and fixing problems as they occur. IT professionals can work on-site or remotely, providing help desk support across various industries. Jobs available include help desk technician, systems analyst, support specialist, database administrator, IT technician, computer user specialist, and many more.
Search & Register for CoursesWhat you’ll learn
Using Grow with Google curriculum and with support from Cape Fear Community College’s instructor, you will gain the skills needed to advance your career or for an entry-level job in IT.
- Gain skills required to succeed in an entry-level IT job.
- Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service.
- Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging.
- Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code.
Earn Industry-Recognized Credentials
In addition to a Google Professional Certificate, this program contains content that prepares you to take the industry-recognized CompTIA A+ exam. Upon completion of the certificate program, you can download the CompTIA A+ exam objectives
SCHEDULE
This 13-week program is offered 100% online and self-paced, giving you the flexibility to complete your assignments when you are available. Students will utilize Canvas and Coursera to complete assignments. Students can expect to spend about 10-15 hours on coursework per week.
COST
Registration for this professional certificate course is $185. There are no additional fees.
Interested in other Google Courses? Check out:
