Certified Healthcare Access Associate (CHAA)

Healthcare access services professionals are integral in providing billing, insurance, and financial services and support procedures to patients, providers, and payers through the entirety of the healthcare experience.

This NAHAM-accredited, three-class program is designed to prepare students to earn certification as a Healthcare Access Associate (CHAA) or Healthcare Access Manager (CHAM) through the National Association of Healthcare Access Management (NAHAM). This program will also prepare individuals not in the healthcare field with the knowledge and skills for entry-level positions.

Students will learn the principles of medical billing and insurance, and the skills and knowledge required to provide outstanding service in all areas of the healthcare process.

“My class experience at CFCC was exceptional. We had an instructor, Yolanda Rhodes, who works in the medical field and could offer us hands-on experience from her day-to-day dealings with regulatory issues, patient access, and revenue recycle management. CFCC is fortunate to have great “hands-on” instructors who offer honest career advice and counsel. It was important to me to become certified in my desired field, Principles of Healthcare Access paves the way to obtaining your CHAA that is certified by NAHAM (National Association of Healthcare Access Management).

I took my exam, I passed, and I am certified. I’m employed full time at Lower Cape Fear Hospice in the Health Information Management Team. I work with an exceptional leadership team and thoroughly enjoy my new position”.

—Kathleen Gallo, CHAA certified

Curriculum

Wilmington Campus only

• It is recommended that classes are taken in sequence.
• Students register and pay for one class at a time.