Blackboard FAQs
I logged into Blackboard, but can’t see my course!
For additional assistance during normal business hours you can follow the link to the CFCC IT Help Desk: https://my.cfcc.edu/web/helpdesk/home
What is online etiquette (or netiquette)?
How do I post on the Discussion Board?
- How to Use Discussion Boards (video)
- Step-by-Step Discussion Board Instructions for Opening, Replying, Editing, and Deleting Discussions
Blackboard Ultra
How do I submit an assignment, homework, etc. through Blackboard?
Blackboard Original
Blackboard Ultra
How do I submit an assignment, homework, etc. through Blackboard with SafeAssign?
BlackBoard Original and Ultra
BlackBoard Original and Ultra Step-by-Step Instructions
Any advice for taking a test online?
To find informative information on test-taking in Blackboard Original follow this link:
https://help.blackboard.com/Learn/Student/Tests_and_Surveys#take
To find informative information on test taking in Blackboard Ultra follow this link:
https://help.blackboard.com/Learn/Student/Tests_and_Surveys#ultra-take-a-test_OTP-11
Blackboard Original: Test Overview (video)
I was taking a test and it froze/locked me out/etc. What do I do?
Next, contact your instructor immediately and explain the issue you had while taking the test. They are the only ones who can reset the test for you. Neither IT nor the Online Learning department can reset the test. Additionally, each instructor may have their own rules on test-taking. Please read your course syllabus for more information.
Where Can I Find My Grades in Blackboard
In your course on Blackboard, on the left side navigation, click on “View Grades” or a similarly named button, to see any grades that have been assigned by your instructor. Additional help can be found here for:
Blackboard Original
Blackboard Ultra
Some instructors do not make grades available through Blackboard. In those cases please direct questions to the instructor.
Note: Final grades will be in your student WebAdvisor account, not in Blackboard. To view your final grades, login to myCFCC, and click WebAdvisor. From there click Students and then Grade Point Average by Term.
Does Blackboard have a mobile app?
Go to the following link to learn how to get started:
https://help.blackboard.com/Community_Engagement/Student/Getting_Started
I need help with Blackboard after business hours. Who do I contact?
For additional assistance during normal business hours follow the link to the CFCC IT Help Desk:
https://my.cfcc.edu/web/helpdesk/home