CFCC provides students or prospective students with a convenient online resource to ask general counseling questions that pertain to academic and personal goals. Not all questions can be answered in full via this online service. Questions requiring lengthy responses or specific evaluations or of a sensitive nature may require an appointment with a counselor on campus.
All online messages will be reviewed and transmitted to a qualified staff member ready to best answer your question. Responses will be handled in a timely manner based on staff availability. Information provided by staff members is subject to the limitations of current and available material. Please read the following before using this service.
Online Counseling IS appropriate for information such as:
- Clarification of college procedures and policies
- Certificate, degree and transfer requirements
- Course prerequisites
- Course offerings and majors available
- Referrals to other programs/services
- Transferability of CFCC courses
Online counseling is NOT appropriate for:
- Personal crisis counseling
- Transcript evaluations
- Transferability of courses from other colleges
- Placement test results or recommendations
Please note that due to routine changes in college requirements and policies, all replies are to be used as advisory and informational only and will not constitute an official determination by CFCC. CFCC cannot guarantee confidentiality when using electronic transfer of information.
If you have located this page because of a mental health crisis or emergency, please immediately dial 911. In the Wilmington, NC area you may access assistance through the 24-hour crisis support line by calling 910-392-7460 .