Frequently Asked Questions
If you or someone you know needs support now, call or text 988 or chat 988lifeline.org
If you feel you are in crisis, please use these resources or dial 911.
What is counseling and what are the goals?
Counseling is typically short term, and solution focused.
At CFCC, the counseling staff is prepared to meet with and support any current CFCC student.
What is the difference between Academic Advisors and Counselors?
Counselors are specifically trained in counseling to help students with personal and academic skills. Counselors can help students develop better habits, manage stress, respond to crises, set goals, and become more resilient. Counselors assist individuals with personal concerns that may affect their academics so they can effectively move forward in their educational journey at CFCC.
All CFCC counselors have a minimum of a Master’s degree with a major in counseling or a closely related field as well as prior experience providing personal support to students in higher education.
How do I get to the counseling center?
The Wilmington Campus counseling center is located in the Union Station building, suite 218.
The North Campus counseling office (NA-100E) is in the Student Services suite in the McKeithan Center, NA-100.
- Sign in with the receptionist at the front desk. It is helpful to have your student ID number, but not mandatory
- Once signed in, you may sit in the waiting area and a counselor will bring you back as quickly as possible
Walk-ins are welcome and will be seen on a first come, first served basis. Students can also schedule an appointment with their counselor.
Which counselor should I work with?
What if I need more in-depth mental health services?
A licensed clinical therapist from Coastal Horizons is located on the downtown Wilmington Campus twice a week. Registered students are eligible for six free appointments throughout their time at CFCC.
Counselors also assist students experiencing a financial struggle by referring them to on and/or off-campus resources that may be able to help. Counselors have knowledge of local organizations that can assist with housing, medical care, food insecurity, and other assistance.
Summer hours may vary.
Confidentiality: Services provided by CFCC Counseling Staff are confidential in keeping with ethical standards unless a student indicates they are at risk of harming themselves or others, or upon court order.